Paloma
Paloma is a Japanese manufacturer founded in 1911 producing gas-fired water heaters and built-in cooktops for residential and commercial customers in Japan. The company sells through a nationwide authorized dealer network with products spanning the BRIGHTS, HYBRID PLUS, and FACEIS GRAND lines, plus government-subsidy-enabled high-efficiency models.
- Company typePrivate
- Founded1911
- HeadquartersNagoya, Japan
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingHardware or Manufacturing
What Paloma does
Paloma Co., LTD. is a Japanese manufacturer of gas-fired home appliances founded in 1911 and headquartered in Nagoya, with 10,000+ employees. The company specializes in two core product categories: water heaters (給湯器) including the BRIGHTS GRAND ultra-fine bubble series, HYBRID PLUS gas+heat pump hybrid units, and Eco-Joaws high-efficiency condensing models; and built-in gas cooktops led by the FACEIS GRAND line with proprietary smoke-cut grill technology. Underlying technical differentiators include a patented surface-sensor wall-fire prevention system enabling 1cm side clearance versus industry-standard 15cm, ultra-fine bubble technology generating approximately 22.86 million bubbles per mL for cleaning and skincare applications, and FBIA-certified efficiency standards. Paloma's products qualify for Japanese government energy-saving subsidy programs (給湯省エネ2026) with up to ¥130,000 per unit for HYBRID PLUS systems, and the company operates a smart home ecosystem through the Felimo remote control family, proprietary あたたかホッと給湯 smartphone app, and Amazon Echo voice integration.
The company generates revenue primarily through one-time hardware sales of appliances at suggested retail prices ranging from approximately ¥54,780 for small water heaters to ¥1,157,200 for premium HYBRID PLUS systems, supplemented by parts and accessories (including Felimo remotes from ¥45,540), and recurring after-sales service, maintenance, and inspections. Paloma's go-to-market relies on an exclusive nationwide authorized dealer and contractor network across Japan (no company-owned retail stores), with a dealer locator tool (areamarker.com/paloma/map), Paloma School installer training programs, and a Learning Center for commercial clients. Customer segments are split between individual Japanese households (primary, served through consumer support channels) and business customers including builders, property developers, and rental housing owners (served through dedicated corporate support, subsidy program facilitation, and bulk procurement).
Strategic positioning emphasizes energy efficiency, safety, and design-forward premiumization. In 2025 Paloma Rheem Holdings acquired approximately 46.56% of Fujitsu General for $1.63 billion, extending the group's footprint into HVAC and air conditioning. The Paloma GRAND Series sub-brand launched in March 2026 consolidates FACEIS GRAND and BRIGHTS GRAND under a premium positioning, while product launches through 2025-2026 (FACEIS GRAND Paris and Nordic Design series, BRIGHTS drain-up variants, La-cook Gran limited editions) indicate active new product development. The company received the METI Product Safety Award in 2025 and maintains certifications including FBIA ultra-fine bubble, Tokyo Low-NOx, Green Procurement Law compliance, and Good Design Award recognition. Operations remain essentially domestic to Japan with no disclosed international expansion of the core appliance business.
Paloma firmographics
Firmographics- Name
- Paloma
- Legal name
- Paloma Co., LTD.
- Website
- https://paloma.co.jp
- Company type
- Private
- Founded year
- 1911
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Paloma is a Japanese manufacturer founded in 1911 producing gas-fired water heaters and built-in cooktops for residential and commercial customers in Japan. The company sells through a nationwide authorized dealer network with products spanning the BRIGHTS, HYBRID PLUS, and FACEIS GRAND lines, plus government-subsidy-enabled high-efficiency models.
- Ownership category
- akta.pro rank
Paloma industry classification
Industry- Product category
- Gas Home Appliances
- NAICS
- Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Heating Equipment (except Warm Air Furnaces) Manufacturing (333414), Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415)
- SIC
- Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Heating Equipment, Except Electric & Warm Air Furnaces (3433)
- akta.pro primary industry
- HVAC Equipment (Heating, Cooling & Air Handling) (IMAHAKAB)
- akta.pro secondary industries
- Heat Transfer Equipment (Heat Exchangers, Boilers, Condensers) (IMAHAEAC), Heat Exchangers, Coils & Hydronic HVAC Components (IMADANAF)
Keywords
Where Paloma is headquartered
LocationHeadquarters
- HQ city
- Nagoya
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
Paloma business model
Business model- GTM type
- B2B and B2C
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Gas Appliance Hardware Sales: Paloma generates revenue primarily from the manufacture and sale of gas-fired appliances including water heaters (給湯器・熱源機), built-in cooktops (ビルトインコンロ), table cooktops (ガステーブルコンロ), and commercial equipment. Products are sold through an authorized dealer network across Japan at suggested retail prices.
- Parts, Accessories & Remotes: Paloma sells spare parts, optional accessories, and remote controllers for its appliances. Remote controllers range from basic models to advanced IoT-enabled Felimo Link units. Replacement parts are available through the Paloma Plus (パロマプラス) online parts store.
- Aftersales Service & Repairs: Paloma provides repair services, maintenance, and inspection services for its products. Owner registration extends manufacturer warranty from 2 to 5 years for select water heater models.
- Government Subsidy Program Enablement: Paloma participates in national energy-saving programs (給湯省エネ2026事業) where its high-efficiency water heaters qualify for government subsidies. The subsidy amount (up to 130,000 yen per unit for HYBRID PLUS) is passed through to customers via registered contractors, effectively reducing the net purchase price and stimulating demand.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | HYBRID PLUS hybrid water heater systems — highest tier, up to 130,000 yen subsidy |
| Unit Pricing | Pay-as-you-go | BRIGHTS GRAND ultra fine bubble water heaters — mid-to-premium tier |
| Unit Pricing | Pay-as-you-go | FACEIS GRAND built-in gas cooktops — premium design-forward tier |
| Unit Pricing | Pay-as-you-go | Eco-Joaws water heaters for rental housing — subsidy-eligible base tier |
| Unit Pricing | Pay-as-you-go | Standard water heater models — value tier |
| Unit Pricing | Pay-as-you-go | Remote controllers and accessories |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Paloma product offering
Product offeringCore offering
Paloma manufactures and sells gas-fired home appliances in Japan, primarily water heaters (condensing, ultra-fine-bubble, hybrid gas+heat-pump, and standard models) and kitchen equipment (built-in and table-top gas cooktops with proprietary smoke-reduction grills), plus commercial cooking equipment. The company sells through an authorized dealer network supported by an official website, smartphone app, IoT remotes, and a registered contractor network that facilitates government energy-saving subsidies.
Product overview
Paloma is a Japanese manufacturer of gas-fired home appliances, primarily water heaters (給湯器) and kitchen equipment (キッチン), with the company motto '人の"いきる"を、あたためる' (Warming people's lives). The product portfolio is organized around two main categories: (1) Water heaters including BRIGHTS GRAND (ultra-fine bubble), HYBRID PLUS (gas+heat pump hybrid), BRIGHTS (eco-joze standard), and T-ino (compact) series, plus commercial and heating-specific units; (2) Kitchen products including FACEIS GRAND built-in cooktops with smoke-cut grill technology, along with gas table cooktops (CREA, BRILLIO, WITHNA, repla). The recently launched 'Paloma GRAND Series' sub-brand consolidates premium products. Smart features center on Felimo wireless remote system and smartphone app integration. The company also participates in government subsidy programs including 給湯省エネ2026 and 賃貸集合給湯省エネ2026 for high-efficiency water heater adoption.
Differentiator
Problem solved
Functional benefit
Brands
- FACEIS GRAND: Premium built-in gas stove line with smoke-cut grill technology, available in Paris Design and Nordic Design series
- BRIGHTS GRAND
- HYBRID PLUS
- BRIGHTS
- Felimo
- Paloma GRAND Series
Quantifiable outcome
- Eco-Joaws saves ~¥26,900 per year in hot water costs vs. conventional water heaters (LP gas @ ¥5.9/MJ)
- +4 more outcomes
Companies that use Paloma
Customer profileSegments3 records
Ideal customer profiles3 records
Paloma technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature6 records
Paloma partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Fujitsu GeneralcorePaloma Rheem Holdings (Paloma group company) acquired approximately 46.56% of Fujitsu General for $1.63 billion. This represents a major strategic investment expanding Paloma's presence in the HVAC and air conditioning sector beyond its traditional gas appliance base.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Paloma competitors and assessment
Company assessmentBroad incumbents
- Fujitsu General: Fujitsu General is a major Japanese manufacturer of air conditioners and HVAC equipment. Now a strategic affiliate of Paloma via the 46.56% Paloma Rheem Holdings acquisition—directly comparable in the HVAC equipment manufacturing space and a key channel through which Paloma accesses broader HVAC market opportunities.
- Daikin Industries: Daikin is the global leader in HVAC systems and heat pump technology with major Japan operations. While primarily focused on air conditioning and heat pump solutions, Daikin competes with Paloma in adjacent HVAC categories and is a major force shaping Japan's electrification trajectory that Paloma must respond to.
- Mitsubishi Electric: Mitsubishi Electric manufactures a broad portfolio including household appliances, HVAC systems (kitchen, hot water, air conditioning), and is a direct competitor in the Japanese residential heating and appliance market, though as part of a much larger diversified industrial portfolio.
- Panasonic: Panasonic is a major Japanese household appliance manufacturer with gas and induction cooktop products, kitchen appliances, and water heating solutions. Competes with Paloma in the built-in cooktop category and broader Japanese kitchen appliance market as part of a much larger electronics/appliances portfolio.
- Bosch Thermotechnology: Bosch Thermotechnology is a global manufacturer of heating, hot water, and air conditioning systems, including gas condensing water heaters and heat pump solutions. Competes with Paloma in high-efficiency water heater technology and represents the kind of multinational competitor Paloma could face in international expansion.
Emerging players
- Navien: Navien is a Korean-American manufacturer specializing in high-efficiency condensing tankless gas water heaters. Competes with Paloma's Eco-Joaws product line in advanced gas water heater technology, particularly in markets outside Japan.
- Rheem Manufacturing: Rheem is a major US-based manufacturer of water heaters (gas, electric, heat pump, tankless) and HVAC equipment. Connected to Paloma through the Paloma Rheem Holdings entity involved in the Fujitsu General acquisition; both companies share a brand relationship in global water heating markets.
Direct peers
- Rinnai Corporation: Rinnai is Japan's largest manufacturer of gas appliances including water heaters, gas stoves, and heating systems. Direct competitor to Paloma across nearly all core product categories (built-in gas cooktops, tankless water heaters, hybrid systems) with similar distribution model and target Japanese homeowner/rental-housing customers.
- Noritz Corporation: Noritz is a leading Japanese manufacturer specializing in gas water heaters and hot water systems. Closest direct competitor to Paloma's water heater business, with comparable condensing technology, similar dealer channel structure, and overlapping participation in government subsidy programs.
Regional players
- Tokyo Gas: Tokyo Gas is Japan's largest city gas utility and operates ENE-FARM residential fuel cell systems and other home energy equipment. While primarily a utility, Tokyo Gas competes with Paloma at the residential energy appliance interface through its own product offerings and partnerships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Paloma social profiles
Digital presencePaloma compliance and trust
Trust signalCompliance4 records
Paloma financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paloma leadership team
Management profileNumber of profiles
Paloma funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paloma M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paloma
What does Paloma do?
Paloma manufactures and sells gas-fired home appliances in Japan, primarily water heaters (condensing, ultra-fine-bubble, hybrid gas+heat-pump, and standard models) and kitchen equipment (built-in and table-top gas cooktops with proprietary smoke-reduction grills), plus commercial cooking equipment. The company sells through an authorized dealer network supported by an official website, smartphone app, IoT remotes, and a registered contractor network that facilitates government energy-saving subsidies.
Is Paloma a public or private company?
Paloma is a private company. It is classified as unknown and is currently operating.
When was Paloma founded?
Paloma was founded in 1911. It employs 5,001 to 10,000 people.
Where is Paloma based?
Paloma is headquartered in Nagoya, Japan, in the Asia region.
How does Paloma make money?
Four revenue lines are on record. Gas Appliance Hardware Sales are the primary driver. The others are parts, Accessories & Remotes, aftersales Service & Repairs and government Subsidy Program Enablement.
Who are Paloma's main competitors?
Broad incumbents on record are Fujitsu General, Daikin Industries, Mitsubishi Electric, Panasonic and Bosch Thermotechnology. Emerging players are Navien and Rheem Manufacturing. Direct peers are Rinnai Corporation and Noritz Corporation. Tokyo Gas is listed as a regional player.
Does Paloma have an API?
No public API is recorded for Paloma.
What industry is Paloma in?
Paloma's product category is Gas Home Appliances. Its primary akta.pro industry code is IMAHAKAB, HVAC Equipment (Heating, Cooling & Air Handling), with a secondary code of IMAHAEAC, Heat Transfer Equipment (Heat Exchangers, Boilers, Condensers). Its NAICS code is 33341 and its SIC code is 3585.