Woollahra Municipal Council
Woollahra Municipal Council is a local government authority in Sydney's eastern suburbs, NSW, Australia, providing essential municipal services including waste management, urban planning, libraries, and community programs to approximately 55,000+ residents, businesses, and community organisations within the Woollahra Local Government Area.
- Company typePublic
- Founded1860
- HeadquartersSydney, Australia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Woollahra Municipal Council does
Woollahra Municipal Council is a local government authority established under the Local Government Act 1993 (NSW), governing the Woollahra Local Government Area in Sydney's eastern suburbs, Australia. The Council provides essential municipal services to approximately 55,000+ residents, ratepayers, local businesses, and community organisations within its statutory jurisdiction, including waste and recycling collection, urban planning and development assessment, parks and recreational facilities, library services, parking management, community engagement, animal management, road and infrastructure maintenance, and civic services. The Council is governed by fifteen elected councillors across five wards, with Sarah Swan serving as Mayor, and operates from its headquarters and customer service centre at 536 New South Head Road, Double Bay.
The Council's core digital offering is an integrated service platform built on Granicus (govaccess) technology, comprising the council website, the Woollahra Council mobile application, online development application tracking, library digital services, waste management scheduling, and an AI-powered virtual assistant named Lara. The Council operates sub-brands including Woollahra Gallery at Redleaf, Woollahra Libraries, and Woollahra Preschool, and runs community programs such as the Woollahra Small Sculpture Prize and the Woollahra Digital Literary Award. Distribution occurs through in-person customer service, online self-serve portals, mobile application, library branches, and the Your Say Woollahra community consultation platform.
The Council's revenue model is rates-based, drawing primarily from annual property rates levied on residential and commercial properties, supplemented by fees and charges (development applications, parking permits, venue hire, library fees, waste services), government grants from the NSW State Government and Australian Federal Government, and investment income from the Council's investment portfolio and reserve funds. Community grants of $359,000 were awarded through the Council's Grants Program for 2026. The Council participates in national emergency management infrastructure including the AusAlert warning system, with adoption effective 1 October 2026.
Woollahra Municipal Council firmographics
Firmographics- Name
- Woollahra Municipal Council
- Legal name
- Woollahra Municipal Council
- Website
- https://woollahra.nsw.gov.au
- Company type
- Public
- Founded year
- 1860
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Woollahra Municipal Council is a local government authority in Sydney's eastern suburbs, NSW, Australia, providing essential municipal services including waste management, urban planning, libraries, and community programs to approximately 55,000+ residents, businesses, and community organisations within the Woollahra Local Government Area.
- Ownership category
- akta.pro rank
Woollahra Municipal Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Waste Collection (56211)
- SIC
- Refuse Systems (4953), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
Keywords
Where Woollahra Municipal Council is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Woollahra Municipal Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Rates and Property Taxes: Property rates levied on residential and commercial properties within the Woollahra Local Government Area, constituting the core general revenue for council operations.
- Fees and Charges: Various service fees including development application fees, parking permits, venue hire, library fees, waste services, and other council service charges.
- Government Grants: Financial assistance and project funding received from NSW State Government and Australian Federal Government for various programs and infrastructure projects.
- Investment Income: Income generated from council's investment portfolio and reserve funds.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Standard Rates |
| Unit Pricing | Pay-as-you-go | Service Fees |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Woollahra Municipal Council product offering
Product offeringCore offering
Woollahra Municipal Council is a local government authority delivering essential municipal services to the Woollahra Local Government Area in Sydney's eastern suburbs. Its core offerings include waste and recycling collection, urban planning and development application assessment, parks and recreational facilities, library services, parking management, community programs, and road and infrastructure maintenance. These services are accessible through in-person customer service, an online portal, and a mobile application.
Product overview
Woollahra Municipal Council operates a unified digital platform serving residents of Sydney's Eastern Suburbs. The core offering is the council website and associated digital services, which includes a mobile app, online DA tracking, library services, waste management scheduling, and an AI-powered virtual assistant named Lara. The platform is built on Granicus (govaccess) technology and does not follow a platform-plus-modules architecture but rather provides integrated services through a single digital gateway.
Differentiator
Problem solved
Functional benefit
Brands
- Woollahra Gallery at Redleaf: Art gallery operated by the council
- Woollahra Libraries
- Woollahra Preschool
Products and services
- Woollahra Council Website and Online Services Primary digital platform providing residents with online access to council services including waste collection scheduling, parking permits, development application tracking, library services, community programs, and forms and publications.
- Woollahra Library Services Digital and physical library services including catalogue access, digital library (e-books, audio, video), programs and events, children's services, home library service, and technology help workshops.
- Woollahra Council App Mobile application enabling residents to request council services, track requests, and access council information anytime, anywhere.
- Development Application (DA) Services Online portal for tracking, submitting, and managing development applications including pre-DA consultation, document submission, and DA review processes.
- Waste and Recycling Services Online services for waste management including bin collection scheduling, additional collection services, clean-up service bookings, free recycling pickup, and e-waste disposal guidance.
- Woollahra Gallery at Redleaf Art gallery operated by the council, hosting exhibitions including the annual Woollahra Small Sculpture Prize and the Woollahra Digital Literary Award.
Quantifiable outcome
- $359,000 awarded in community grants for 2026
Companies that use Woollahra Municipal Council
Customer profileSegments3 records
Ideal customer profiles3 records
Woollahra Municipal Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Woollahra Municipal Council partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AusAlert (Australian Government)coreAusAlert is Australia's new emergency warning system that allows government and emergency services to send urgent warnings directly to compatible mobile devices during disasters and emergencies. Woollahra Council participates in the national test of this system. From 1 October 2026, AusAlert will replace Australia's existing SMS-based Emergency Alert system.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Woollahra Municipal Council competitors and assessment
Company assessmentDirect peers
- Waverley Council: Neighbouring NSW local council covering Bondi and surrounds; directly comparable in scale, eastern-suburbs demographic profile, and breadth of municipal services including waste, libraries, and community programs.
- Ku-ring-gai Council: Affluent Sydney metropolitan council with comparable demographic profile and statutory responsibilities for waste, libraries, planning, and community services.
- North Sydney Council: Sydney harbour-side local council with a comparable mix of residential and commercial ratepayers and similar municipal service portfolio.
- Bayside Council: Sydney eastern-suburbs council formed through amalgamation, providing similar municipal services with a comparable coastal residential/commercial mix.
- Randwick City Council: Adjacent eastern-suburbs Sydney council serving a similar coastal, mixed residential/commercial population with comparable waste, planning, library, and recreation services.
- Inner West Council: NSW inner-Sydney council formed through amalgamation; comparable municipal services footprint including waste collection, libraries, and community grants.
- Mosman Municipal Council: Small, affluent Sydney harbour-side council with a demographic and rate-base profile closely aligned with Woollahra; comparable scale of operations and service mix.
Broad incumbents
- City of Sydney Council: Larger Sydney metropolitan local council; comparable statutory remit but with a significantly broader CBD-based rate base, larger budget, and more extensive service portfolio.
Regional players
- City of Ryde Council: Sydney metropolitan council offering the same statutory local-government services; comparable in operational scope though serving a different demographic profile.
- City of Canada Bay Council: Sydney inner-west council with comparable municipal remit but a different geographic and demographic profile; useful as a benchmark for service delivery models in NSW.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks4 records
Key highlights5 records
Customer concentration
Woollahra Municipal Council social profiles
Digital presenceWoollahra Municipal Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Woollahra Municipal Council leadership team
Management profileNumber of profiles
Profiles1 record
Woollahra Municipal Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Woollahra Municipal Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Woollahra Municipal Council
What does Woollahra Municipal Council do?
Woollahra Municipal Council is a local government authority delivering essential municipal services to the Woollahra Local Government Area in Sydney's eastern suburbs. Its core offerings include waste and recycling collection, urban planning and development application assessment, parks and recreational facilities, library services, parking management, community programs, and road and infrastructure maintenance. These services are accessible through in-person customer service, an online portal, and a mobile application.
Is Woollahra Municipal Council a public or private company?
Woollahra Municipal Council is a public company. It is classified as state government owned and is currently operating.
When was Woollahra Municipal Council founded?
Woollahra Municipal Council was founded in 1860. It employs 251 to 500 people.
Where is Woollahra Municipal Council based?
Woollahra Municipal Council is headquartered in Sydney, Australia, in the Oceania region.
How does Woollahra Municipal Council make money?
Four revenue lines are on record. Rates and Property Taxes are the primary driver. The others are fees and Charges, government Grants and investment Income.
Who are Woollahra Municipal Council's main competitors?
Direct peers on record are Waverley Council, Ku-ring-gai Council, North Sydney Council, Bayside Council, Randwick City Council, Inner West Council and Mosman Municipal Council. City of Sydney Council is listed as a broad incumbent. Regional players are City of Ryde Council and City of Canada Bay Council.
Does Woollahra Municipal Council have an API?
No public API is recorded for Woollahra Municipal Council.
What industry is Woollahra Municipal Council in?
Woollahra Municipal Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 925 and its SIC code is 4953.