Department of Information Technology & Communication

What Department of Information Technology & Communication does

The Department of Information Technology & Communication (DoIT&C), Government of Rajasthan, is the nodal state agency responsible for planning, implementing, and monitoring all information and communication technology (ICT) and e-governance initiatives in Rajasthan. Established in 1987 as the Department of Computers, it was reconstituted as the Directorate of Computers in April 1988, renamed as the Department of Information Technology in September 1997, and received its current name in 2002 to reflect its expanded scope. The department serves all Rajasthan state government departments, autonomous bodies, and the wider citizenry of Rajasthan, operating across all 33+ districts via a dedicated IT cadre of 9,607 professionals and district-level offices in every district including Jaipur and Jodhpur.

DoIT&C operates a portfolio of more than forty interlinked platforms spanning unified citizen service delivery (e-Mitra, Raj Sewa Dwaar, Jansoochna), identity and authentication (Jan Aadhaar Yojana, SSO, Raj eSign, Raj eVault), departmental workflows (RajKaj e-office, RajCAD, RajERP, RajPayment), core ICT infrastructure (Rajasthan State Data Center, RSWAN, RajNET/GP, FTTH project), domain systems (RajKisan Saathi for agriculture, RajNEER for water management, Rajdharaa for land records, RajSahakar for cooperatives, EPDS for public distribution), media and outreach (RajBIOSCOPE, Raj Sampark), security infrastructure (Abhay Command and Control Center, Security Operations Center, Cyber Security Simulation Lab), and an emerging AI/ML product layer covering facial recognition for missing persons, AI competency assessment in schools, AI traffic management, AI pensioner verification, AI Silicosis detection (tele-radiology), the SMART automated benefit-delivery system, and the RajAI Transfer System (RajKosh 2.0). The department also stewards the iStart Rajasthan startup ecosystem program and R-CAT, an advanced technology research and training center hosting the Center of Excellence in Blockchain Technology established through an MOU with IIT Kanpur.

DoIT&C is funded entirely through annual budget allocations from the Government of Rajasthan and does not generate commercial revenue or operate pricing-based commercial services. Strategic direction is formalized through policies including the Rajasthan AI/ML Policy 2026, the AVGC-XR Policy 2024, generic technical specifications for ICT items, cyber security advisories, and capacity-building programs through AWS and Microsoft. The department has received the National e-Governance Gold Award 2024, National Awards for e-Governance Silver Award 2023-2024, multiple SKOCH Order-of-Merit and Silver awards across 2022-2023, and recognition as Aspiring Leader in State Startup Ranking 2021 from the Ministry of Commerce and Industries.

Name

Department of Information Technology & Communication

Legal name

Department of Information Technology & Communication

Website

https://doitc.rajasthan.gov.in

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

101–250 employees

Short description

The Department of Information Technology & Communication (DoIT&C), Government of Rajasthan, is the nodal state agency planning and implementing all IT, communication technology, and e-governance initiatives, serving all Rajasthan government departments and citizens across 33+ districts.

Ownership category

akta.pro rank

Product category

E-Governance Platforms

NAICS

Executive, Legislative, and Other General Government Support (921), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899), Services-Prepackaged Software (7372)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB), Public Sector & Government ERP (HDAEAEAG), Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)

Keywords

• E-governance services
• Citizen service delivery
• Digital governance platforms
• Government IT infrastructure
• State ICT policy

Headquarters

HQ city

Jaipur

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Government Budget Allocation: DoIT&C is a government department funded through annual budget allocations from the Rajasthan state government. The department does not generate commercial revenue but allocates IT budgets to various departments for digital transformation initiatives.

Distribution channels5 records

Marketing channels5 records

Core offering

DoIT&C is the nodal IT department of the Government of Rajasthan, responsible for planning, implementation, and monitoring of ICT and e-governance projects. It develops and operates citizen service delivery platforms (e-Mitra, RajKisan Saathi, RajKaj), state-wide digital infrastructure (Rajasthan State Data Center, RSWAN, RajNET), and AI/ML-based governance applications for G2C, G2B, and G2G service delivery under the National eGovernance Plan.

Product overview

The Department of Information Technology & Communication (DoIT&C), Government of Rajasthan, operates a multi-platform digital governance ecosystem comprising core citizen service delivery platforms, enterprise systems, and AI/ML-powered applications. The primary product portfolio includes e-Mitra as the unified citizen service delivery gateway; RajKaj (Integrated Raj e-Office) for government office automation; RajKisan Saathi for farmer services; RajCAD for administrative permissions; RajERP for enterprise resource planning; RajPayment for digital payments; Raj eSign and Raj eVault for digital signatures and document storage; SSO for centralized authentication; RajJanAadhaar for citizen identity; and RSDC/RSWAN/RajNET for core ICT infrastructure. The department also operates AI-driven products including the SMART automated benefit delivery system, RajAI Transfer System (RajKosh 2.0), AI-Based Traffic Management, AI Facial Recognition for Missing Persons, AI Pensioner Verification, AI Competency Assessment for schools, AI Road Survey, and AI Smart Airport Queue Management. Supporting platforms include RajBIOSCOPE (media portal), Jansoochna (citizen information), Rajdharaa (land records/GIS), RajConnect (communications), Abhay Command & Control Center, Security Operations Center (SOC), R-CAT (advanced technology center with blockchain), iStart Rajasthan (startup ecosystem), Raj Sewa Dwaar (API gateway), Raj Sampark Helpline, Unified Scholarship Portal, RajSahakar (cooperatives), and domain-specific systems like Raj-LMS, E-library, E-Procurement, LITES, and the FTTH project for rural connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• e-Mitra (Unified eService Delivery Platform) A unified citizen service delivery platform enabling access to multiple government services through e-Mitra centers across Rajasthan, supporting G2C services with integrated backend processing.
• RajKaj (Integrated Raj e-Office) An integrated e-office platform for digitizing government office workflows, document management, and inter-departmental communication across Rajasthan government departments.
• RajKisan Saathi A single-window integrated platform for farmers providing access to agricultural schemes, services, seed minikit distribution, RajAgriQC quality certification, and market information. Received multiple SKOCH and National e-Governance awards.
• Rajasthan Jan Aadhaar Yojana A citizen identity and data repository initiative capturing socio-economic and demographic data of Rajasthan residents to create a single database for targeted service delivery and welfare scheme implementation.
• RajCAD (Administrative Services Portal) An online portal for administrative permissions and approvals, including the online Permission Approval Form (17-A) for the Anti-Corruption Bureau.
• RajERP An enterprise resource planning system for Rajasthan government departments to manage financial, human resources, and administrative operations digitally.
• RajPayment (Rajasthan Payment Platform) A digital payment platform enabling government-to-citizen and government-to-business financial transactions across multiple departments and services.
• Raj eSign A digital signature service enabling legally valid electronic signing of documents for citizens and government transactions.
• Raj eVault

Quantifiable outcome

• Multiple SKOCH Awards (2022-2023) for RajKisan Saathi portal including Order-of-Merit and Silver awards
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability13 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• SBI (State Bank of India)coreStrategic or Co-development Partner · 7 July 2026MOU between DoIT&C and SBI for banking integration with government services and digital payment solutions.
• BOB (Bank of Baroda)coreStrategic or Co-development Partner · 7 July 2026MOU between DoIT&C and Bank of Baroda for banking integration with government services and digital payment solutions.
• IIT KanpurcoreStrategic or Co-development Partner · 22 February 2024Rajasthan Government and IIT Kanpur signed an MOU to establish a Center of Excellence for Blockchain Technology. The partnership aims to promote research, development, and implementation of blockchain solutions in governance and public services.
• Monash University, AustraliaminorStrategic or Co-development Partner · 12 January 2024Global Immersion Guarantee Program with Monash University to provide international exposure and collaboration opportunities for Rajasthan IT professionals and students.
• Sophia Girls' College, AjmerminorStrategic or Co-development Partner · 24 August 2023MOU signed for academic collaboration and skill development initiatives with the college.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Tamil Nadu e-Governance Agency (TNeGA): Tamil Nadu's nodal agency implementing e-governance projects, citizen service delivery platforms, and state-wide ICT infrastructure. Operates comparable citizen service centers and digital identity initiatives analogous to DoIT&C's e-Mitra and Jan Aadhaar platforms.
• Karnataka - Department of Electronics, IT & Bt: Karnataka's e-IT-Bt department is the state nodal agency for IT policy, e-governance, electronics manufacturing, and startup ecosystem (including Karnataka Innovation & Technology Society). Direct functional equivalent of DoIT&C in India's largest IT state.
• Andhra Pradesh -ITE&C Department: Andhra Pradesh's Information Technology, Electronics & Communications department performs the same state nodal role as DoIT&C, including e-governance, digital infrastructure, and startup ecosystem support (AP Innovation Society).
• Kerala State IT Mission (KSITM): Kerala's nodal agency for e-governance and IT infrastructure, implementing citizen service delivery, state-wide networks, and digital literacy programs. Closely mirrors DoIT&C's mandate and operating model at a smaller population scale.
• Maharashtra - Directorate of Information Technology: Maharashtra's state IT directorate handles policy formulation, e-governance implementation, and digital infrastructure for the state. Direct functional peer operating across Maharashtra's 36 districts with similar scale of citizen services.
• Telangana - ITE&C Department: Telangana's state IT, Electronics & Communications department performs an almost identical role to DoIT&C: nodal agency for IT policy, e-governance implementation, and digital infrastructure across the state, operating comparable platforms and managing an IT workforce of similar scale.

Broad incumbents

• National e-Governance Division (NeGD): Central government body under MeitY responsible for programme management and technical support for the Digital India programme, including NeGP. Oversees and funds state-level e-governance projects that DoIT&C implements, making it a key central counterpart.
• Digital India Corporation (DIC): Central government not-for-profit implementing Digital India initiatives including India Stack components (Aadhaar, UPI, DigiLocker). Operates adjacent digital public infrastructure that DoIT&C's platforms integrate with, particularly Jan Aadhaar and RajPayment.
• National Informatics Centre (NIC): Central government body under Ministry of Electronics & IT that designs and manages national e-governance infrastructure, including state data centres, state-wide networks, and citizen service delivery platforms — directly analogous to DoIT&C's portfolio but at the national level.

Others

• C-DAC (Centre for Development of Advanced Computing): Premier R&D organization of MeitY that develops advanced computing technologies and partners with state IT departments on AI/ML, blockchain, and language computing initiatives. Co-developed the 'Grahak Nyay' GenAI chatbot with IIT Bombay for Rajasthan consumer grievances.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/doitcrajasthan
• LinkedInlinkedin.com/company/doitc

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Department of Information Technology & Communication