Visconto
VISCONTO GmbH is a German B2B shared-services provider for municipal and regional energy utilities, delivering outsourced billing, metering, debt collection, customer service, and contract management since 2010. Founded by five Stadtwerke shareholders, the company operates from eight locations nationwide with 80+ employees.
- Company typePrivate
- Founded2010
- HeadquartersVeitshöchheim, Germany
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Visconto does
VISCONTO GmbH is a German B2B business process outsourcing (BPO) service provider for the energy market, founded on 1 April 2010 in Veitshöchheim, Bavaria, as a joint venture of five regional municipal utilities (Stadtwerke): Stadtwerke Ansbach, Licht-, Kraft- und Wasserwerke Kitzingen, Energieversorgung Lohr-Karlstadt und Umgebung, e-werk Sachsenwald, and (from January 2012) STADTWERKE KELHEIM. The company delivers end-to-end operational services to energy suppliers (Energielieferanten), grid operators (Netzbetreiber), and meter operators (Messstellenbetreiber) across Germany, organized into six integrated service modules: Abrechnungsservice (billing for electricity and gas), Energie- und Messservice (metering point operation, energy data management, EEG/KWK feed-in management, and supplier switching processes), Forderungsmanagement (automated debt collection and accounts receivable management), Kundenservice (customer support and complaint handling), Vertragsmanagement (supplier framework contracts and market communication), and Unternehmensservice (consulting, project management, and digital transformation).
The technical foundation is a proprietary configuration of SAP IS-U (Utilities Industry Solution) adapted to VISCONTO workflows, enabling near-full automation of regulated processes including GPKE/GeLi supplier switching, MaBiS/KoV balancing zone communication, INVOIC-based electronic invoicing, and Smart Meter Gateway integration per the Messstellenbetriebsgesetz. Revenue is generated through managed-service fees and project-based professional services on long-term B2B contracts with energy utilities; pricing is contract-based and not publicly disclosed. In 2019, VISCONTO expanded its portfolio by founding the subsidiary Viswärme, which provides heating and ancillary cost billing services. As of the most recent disclosure, the company operates from 8 Standorte (locations) across Germany with over 80 employees, led by Managing Director Wolfgang Krug.
Visconto firmographics
Firmographics- Name
- Visconto
- Legal name
- VISCONTO GmbH
- Website
- https://visconto.de
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- VISCONTO GmbH is a German B2B shared-services provider for municipal and regional energy utilities, delivering outsourced billing, metering, debt collection, customer service, and contract management since 2010. Founded by five Stadtwerke shareholders, the company operates from eight locations nationwide with 80+ employees.
- Ownership category
- akta.pro rank
Visconto industry classification
Industry- Product category
- Energy Utility Services
- SIC
- Electric, Gas & Sanitary Services (4900), Electric & Other Services Combined (4931)
- akta.pro primary industry
- Metering Data Acquisition & Customer Enrollment/Onboarding Services (EUAGAEAG)
- akta.pro secondary industries
- Bill Auditing, Tariff Analysis & Utility Cost Optimization (EUAGAEAF), Service Renewals, Relocations & Upgrades (Capacity/Pressure Changes) (EUAJACAB)
Keywords
Where Visconto is headquartered
LocationHeadquarters
- HQ city
- Veitshöchheim
- HQ country
- Germany
- HQ region
- Europe
Offices4 records
Markets served
Visconto business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed billing and meter services: VISCONTO provides complete outsourced billing, metering, and data management services to energy utilities on a contractual basis. Revenue is generated through service fees under long-term B2B contracts, likely priced per meter point, per billing run, or as a flat service retainer.
- Receivables management / debt collection services: Full-service accounts receivable management including dunning, payment processing, and disconnection coordination, billed as part of the overall service contract.
- Consulting and project management: Project-based consulting engagements for process design, system implementation, and digital transformation, delivered as part of the Unternehmensservice offering.
- Heating and ancillary cost billing (Viswärme subsidiary): Viswärme, founded in 2019 as a subsidiary, provides heating cost and ancillary cost billing services, expanding the revenue base into a related vertical.
Go-to-market motion2 records
Distribution channels2 records
Marketing channels5 records
Visconto product offering
Product offeringCore offering
VISCONTO provides outsourced billing, metering, energy data management, debt collection, customer service, and contract management services to German energy suppliers, grid operators, and meter operators. Its services cover the complete process chain from meter reading through billing runs, market communication per GPKE/GeLi/MaBiS/KoV, accounts receivable management, and end-customer support. The company also offers consulting and project management for energy market digitalization through its Unternehmensservice module, and heating cost billing through its subsidiary Viswärme.
Product overview
VISCONTO is a B2B energy market service provider offering a modular suite of six integrated service modules for energy suppliers, grid operators, and metering point operators. The core offering consists of Abrechnungsservice (billing), Energie- und Messservice (metering and energy data), Forderungsmanagement (debt collection), Kundenservice (customer support), Unternehmensservice (consulting and project management), and Vertragsmanagement (contract management). All modules are designed to work together, covering the complete process chain from meter reading through billing, payment processing, and customer service. In 2019, VISCONTO expanded its portfolio by founding the subsidiary Viswärme for heating and ancillary cost billing services. The company operates primarily in Germany's energy market, serving municipal utility companies (Stadtwerke) and energy suppliers.
Differentiator
Problem solved
Functional benefit
Products and services
- Abrechnungsservice (Billing Service) Provides complete billing services for energy suppliers, grid operators, and metering point operators, handling meter reading coordination, plausibility checks, invoice creation, and customer invoice dispatch for electricity and gas customers. Built on SAP IS-U with nearly full automation of billing runs and centralized workflow control.
- Energie- und Messservice (Energy and Metering Service) Covers metering point operation management, energy data management (including SLP and RLM metering), feed-in management for EEG and KWK processes, and switching processes for energy suppliers and grid operators. Includes Smart Meter Gateway integration compliant with the Messstellenbetriebsgesetz.
- Forderungsmanagement (Debt Collection Management) Provides complete accounts receivable management including payment processing, dunning procedures, debt collection, installment arrangements, disconnection preparation, and coordination with external collection agencies. Integrated with the billing system for automated processing of payment receipts, payment runs, collection letters, and dunning procedures.
- Kundenservice (Customer Service) Handles customer support for energy utility clients including complaint management, customer inquiry processing for new registrations, cancellations, product questions, billing matters, move processing, and reporting of key support metrics.
- Unternehmensservice (Corporate Service) Offers consulting, project management, data collection, processing, and reporting services, as well as digital software solutions for energy market participants, including process design and implementation support for digital transformation projects.
- Vertragsmanagement (Contract Management) Handles supplier framework contracts on behalf of energy utility customers, including powers of attorney management, contact data sheets, pricing sheets, contracts, and blocking orders for electricity and gas.
- Viswärme (Subsidiary) Subsidiary offering providing heating cost billing and ancillary cost accounting services, extending the service portfolio beyond energy metering and billing into a related vertical for property managers and building owners.
Quantifiable outcome
- Digital processes and automation reduce manual effort and cost in billing and accounts receivable operations.
- +2 more outcomes
Companies that use Visconto
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Visconto technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Visconto partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Viswärme (subsidiary)coreVISCONTO founded its subsidiary Viswärme in 2019 to offer heating cost and ancillary cost billing (Heiz- und Nebenkostenabrechnungen) services. This expands VISCONTO's service portfolio into a related vertical.
- STADTWERKE KELHEIM GmbH & Co KGcoreJoined as the fifth shareholder on 01.01.2012, expanding the joint venture. STADTWERKE KELHEIM uses VISCONTO's full suite of energy market services including contract management, billing, and market communication.
- Stadtwerke Ansbach GmbHcoreOne of four founding energy companies that pooled their 'Zentrale Dienste' (central services) into VISCONTO GmbH in April 2010. Stadtwerke Ansbach is both a shareholder and a major customer of VISCONTO's full service suite including billing, metering, and customer care.
- Licht-, Kraft- und Wasserwerke Kitzingen GmbH (LKW Kitzingen)coreOne of four founding energy companies that established VISCONTO in 2010. LKW Kitzingen is a shareholder and customer, using VISCONTO's electricity and gas billing, energy data management, and market communication services.
- Energieversorgung Lohr-Karlstadt und Umgebung GmbH & Co. KGcoreFounding shareholder of VISCONTO (2010). One of the four original energy companies that contributed central services to the joint venture, providing billing, metering, and customer management expertise.
- e-werk Sachsenwald GmbHcoreFounding shareholder of VISCONTO (2010). One of the four original utilities that pooled resources to create the shared services company, serving as both investor and customer.
- RDP Röhl Dehm & Partner Rechtsanwälte mbBminorAppointed as VISCONTO's external Data Protection Officer (Datenschutzbeauftragter), providing legal oversight and compliance advisory for GDPR matters.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
Visconto competitors and assessment
Company assessmentDirect peers
- KISTERS AG: Aachen-headquartered software and services provider specializing in energy data management, metering, water and environmental IT; competes with Visconto in Energie- und Messservice and market communication for DSOs and suppliers across Germany.
- Schleupen AG: German IT and BPO specialist for energy utilities and the housing industry, providing SAP-based billing, market communication and process services that overlap directly with Visconto's Abrechnungs-, Mess- and Forderungsmanagement modules. Closest German-headquartered functional competitor.
- m+M MegaMeter GmbH: Smaller German BPO for municipal utilities focused on meter reading, billing and energy data services; competes for many of the same small-to-mid Stadtwerke accounts that sit in Visconto's target market.
- Wilken GmbH: Ulm-based provider of energy-industry ERP and billing software (ENER:GY) plus associated BPO/services; directly competes with Visconto for municipal utility customers seeking outsourced billing and EDM on SAP or proprietary stacks.
- SIV AG: German utility-IT specialist offering kVASy billing and market communication products plus related services, primarily to Stadtwerke and regional utilities; comparable customer base and SAP-adjacent positioning to Visconto.
- Robotron Datenbank-Software GmbH: Dresden-based software and services firm with energy-market offerings in meter data management, market communication and billing; serves a comparable customer set of German utilities and grid operators.
Broad incumbents
- ista Deutschland GmbH: European market leader for sub-metering and consumption-based billing in residential real estate; competes with Viswärme and offers services adjacent to Visconto's metering-related processes at substantially larger scale.
- Arvato Systems / Arvato Financial Solutions: Bertelsmann-owned IT and BPO group with a dedicated Energy & Utilities practice covering billing, market communication and receivables management; broader portfolio and deeper balance sheet than Visconto, frequently competing for the same Stadtwerke mandates.
- Techem GmbH: Germany's leading submetering and consumption-billing services provider for the housing industry; Visconto's Viswärme subsidiary targets this exact vertical, making Techem the natural adversary in heating/ancillary cost billing.
Others
- SAP SE (Industry Cloud / SAP IS-U): Underlying platform vendor on which Visconto's billing backbone runs; technically not a competitor for managed services, but SAP's broadening IS-U/cloud utility offerings and partner ecosystem shape the boundary between in-house, partner-delivered and pure BPO delivery models that Visconto competes within.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Visconto social profiles
Digital presenceVisconto financial estimates
Financial estimateRevenue estimate
Valuation estimate
Visconto leadership team
Management profileNumber of profiles
Profiles4 records
Visconto subsidiaries and ownership
Company hierarchySubsidiaries1 record
Visconto funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Visconto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Visconto
What does Visconto do?
VISCONTO provides outsourced billing, metering, energy data management, debt collection, customer service, and contract management services to German energy suppliers, grid operators, and meter operators. Its services cover the complete process chain from meter reading through billing runs, market communication per GPKE/GeLi/MaBiS/KoV, accounts receivable management, and end-customer support. The company also offers consulting and project management for energy market digitalization through its Unternehmensservice module, and heating cost billing through its subsidiary Viswärme.
Is Visconto a public or private company?
Visconto is a private company. It is classified as corporate owned and is currently operating.
When was Visconto founded?
Visconto was founded in 2010. It employs 51 to 100 people.
Where is Visconto based?
Visconto is headquartered in Veitshöchheim, Germany, in the Europe region.
How does Visconto make money?
Four revenue lines are on record. Managed billing and meter services are the primary driver. The others are receivables management / debt collection services, consulting and project management and heating and ancillary cost billing (Viswärme subsidiary).
Who are Visconto's main competitors?
Direct peers on record are KISTERS AG, Schleupen AG, m+M MegaMeter GmbH, Wilken GmbH, SIV AG and Robotron Datenbank-Software GmbH. Broad incumbents are ista Deutschland GmbH, Arvato Systems / Arvato Financial Solutions and Techem GmbH. SAP SE (Industry Cloud / SAP IS-U) is listed as an others.
Does Visconto have an API?
No public API is recorded for Visconto.
What industry is Visconto in?
Visconto's product category is Energy Utility Services. Its primary akta.pro industry code is EUAGAEAG, Metering Data Acquisition & Customer Enrollment/Onboarding Services, with a secondary code of EUAGAEAF, Bill Auditing, Tariff Analysis & Utility Cost Optimization. Its SIC code is 4900.