TeleCash

What TeleCash does

TeleCash is the Austrian market brand operated by First Data Austria GmbH, a wholly owned subsidiary of Fiserv Inc., providing payment acceptance infrastructure to merchants, financial institutions, and non-bank businesses across Austria. Founded in 1991 and headquartered at Tuchlauben 7a, Vienna, with a supporting operations center at First Data GmbH in Bad Homburg, Germany, the company delivers a portfolio spanning POS terminals (stationary, mobile, and Clover smartPOS form factors from Ingenico, Verifone, and CCV), the Internet Payment Gateway (IPG) e-commerce platform with REST, SOAP, and hosted-page integration options, and bank-independent ATM management. Value-added services overlay the core infrastructure, including Dynamic Currency Conversion across 27 currencies, TaxFree VAT refund processing via Global Blue, the GLV secured direct-debit procedure for accepting German girocard, and the CARDS&emotions gift card program.

The technical platform integrates all major card networks (Visa, Mastercard, American Express, Diners, JCB, UnionPay, Discover, Maestro, V-Pay) and mobile wallets (Apple Pay, Google Pay, Samsung Pay) under PSD2/SCA-compliant 3D Secure 2 processing. The hardware and software stack spans countertop terminals (Ingenico Desk 3500, Lane 5000; Verifone V400c, P400), mobile terminals (Ingenico Move 3500, Verifone V400m, CCV A920), the Clover smartPOS ecosystem with app-market extensions, and ATM hardware for indoor, outdoor, and freestanding cash dispenser deployment. Merchant self-service is delivered through the Merchant Online Portal (mop.telecash.de) for credit-card billing and the Customer Care Center (my.telecash.de) for terminal administration.

Revenue is generated through transaction-based acquiring fees on card acceptance, POS terminal rental/sales, e-commerce gateway transaction fees, managed-service fees for ATM operations including advertising, and revenue share on DCC conversion margins. Go-to-market combines direct field sales with dedicated account managers for enterprise accounts, web-based inquiry and quote requests for SMBs, and a 'Kunden werben Kunden' referral program paying up to €100 per successful merchant introduction. Customer segmentation is verticalized around retail and hospitality (primary), non-bank ATM operators, financial institutions outsourcing ATM networks, and tourism businesses targeting German visitors—served through 101–250 employees and a network of 600+ ATMs deployed at Austrian retailers including Spar, IKEA, and OBI.

Name

TeleCash

Legal name

First Data Austria GmbH

Website

https://telecash.at

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

TeleCash is the Austrian payment solutions brand of First Data Austria GmbH (a Fiserv Inc. subsidiary), providing POS terminals, e-commerce payment gateway (IPG), and bank-independent ATM management—600+ locations—to merchants, financial institutions, and tourism businesses across Austria.

Ownership category

akta.pro rank

Product category

Payment Processing Services

NAICS

Nondepository Credit Intermediation (5222)

SIC

Finance Services (6199)

akta.pro primary industry

POS-to-Online Unified Payments (Omnichannel Payments) (CRAFALAL)

akta.pro secondary industries

Cash Access & Cardless ATM Withdrawal Services (FSAMAOAJ), Alternative Payments & Digital Wallet Acceptance (A2A, RTP, wallets) (THALAHAH)

Keywords

• Payment processing
• POS terminals
• ATM management
• E-commerce gateway
• Merchant acquiring

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Operations, Personnel, Marketing or Sales, Supply Chain

Revenue model

1. Card Acceptance/Acquiring Services: Transaction-based revenue from processing credit and debit card payments for merchants. The company provides card acceptance services with various terminal options and handles payment processing for transactions.
2. POS Terminal Provision: Rental or sale of payment terminals including Clover, Ingenico, Verifone devices for point-of-sale card acceptance. Terminals are offered with various form factors including stationary, mobile, and smartPOS solutions.
3. E-commerce Payment Gateway: Online payment processing through the Internet Payment Gateway (IPG) enabling merchants to accept digital payments through various integrated shopping cart systems and payment methods.
4. ATM Management Services: Bank-independent ATM operation allowing non-bank entities to install and operate cash dispensers, including advertising revenue opportunities at high-traffic locations.
5. Dynamic Currency Conversion (DCC): Revenue share from currency conversion margins when international customers pay in their home currency at POS terminals.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

TeleCash from Fiserv provides cashless payment solutions to merchants and financial institutions in Austria, including POS terminals (stationary, mobile, and Clover smartPOS), the Internet Payment Gateway (IPG) for e-commerce payment processing, and bank-independent ATM management solutions. The company also offers value-added services such as dynamic currency conversion (DCC), TaxFree VAT refunds for non-EU tourists, German girocard acceptance via GLV, and gift card/loyalty programs.

Product overview

TeleCash from Fiserv (formerly First Data Austria) is a payment solutions provider offering a comprehensive portfolio of POS terminals, e-commerce payment processing, and ATM solutions for merchants, financial institutions, and service businesses in Austria. The product lineup consists of: (1) POS Terminals - stationary terminals (Desk 3500, V400c, Pad Next, Base Next, Lane 5000, P400), mobile terminals (Move 3500, V400m, A920), and Clover smartPOS systems with app market ecosystem; (2) Internet Payment Gateway (IPG) - e-commerce payment platform with multiple integration options including Connect API, Hosted Payment Page, Web Service API, and Virtual Terminal; (3) ATM Solutions - bank-independent cash dispenser hardware and management services; (4) Value-Added Services - TaxFree (VAT refund), DCC (currency conversion), GLV (German girocard acceptance), and CARDS&emotions (gift cards). The offering uses a platform-plus-modules architecture where merchants can select core payment terminals and add specialized services as needed.

Differentiator

Problem solved

Functional benefit

Products and services

• POS Terminals (Contactless Terminals)

Quantifiable outcome

• 61% of German population used contactless payment in 2021

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature7 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Global BlueminorStrategic or Co-development PartnerGlobal Blue provides the TaxFree refund service network. When non-EU tourists make purchases and receive TaxFree checks from TeleCash terminals, they can redeem these refunds at Global Blue locations after customs stamp verification.
• Fiserv (Parent Company)coreOthersTeleCash operates under the Fiserv umbrella (formerly First Data). Fiserv provides the underlying technology platform, processing infrastructure, and global payment network connectivity for TeleCash's Austrian operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Others

• PPRO: Cross-border payment service provider specializing in local payment method aggregation and acquiring connectivity. Adjacent to TeleCash as a payments infrastructure player, with overlapping interests in alternative payment methods and cross-border commerce in Europe.

Direct peers

• CCV: Dutch-headquartered payment solutions provider operating across the DACH region with POS terminals, e-commerce acquiring, and value-added services. Directly comparable to TeleCash in product scope (terminals, gateway, omnichannel) and DACH geographic footprint.
• Hobex: Austrian payment service provider offering card acceptance, POS terminals, and e-commerce solutions to merchants in Austria. A close domestic competitor to TeleCash with very similar target segments in retail and hospitality.
• SumUp: Global SMB-focused payment solutions provider with strong presence in DACH, offering mobile POS terminals, card readers, and a payment gateway. Competes with TeleCash for Austrian SMB merchants, particularly in retail and hospitality.

Broad incumbents

• Adyen: Global omnichannel payments platform serving enterprise merchants with unified online, in-store, and platform payment processing. Competes with TeleCash for mid-market and enterprise Austrian merchants seeking a single integrated payment stack.
• Worldline (formerly SIX Payment Services / Ingenico): Major European payment processor and acquirer with strong DACH presence through its Worldline/SIX heritage. Overlaps with TeleCash in merchant acquiring, terminal services, and gateway offerings but at vastly larger scale across multiple countries.
• Nexi: Large European payment technology group offering merchant acquiring, card issuing, and digital payment services. Comparable to TeleCash in core acquiring and terminal services, though operating across multiple European markets at much larger scale.
• Stripe: Leading global online payment processor with expanding in-person and omnichannel offerings. A meaningful competitive threat to TeleCash's IPG e-commerce business for Austrian merchants, especially those with cross-border online sales.

Emerging players

• Bluecode: Austrian-headquartered mobile payment network backed by major European banks and retailers. Overlaps with TeleCash at the POS/mobile wallet acceptance layer in Austria and DACH, though focused on A2A mobile payments rather than full acquiring services.

Regional players

• card complete: Austrian credit card issuer and payment service provider with a strong domestic merchant base. Adjacent to TeleCash in the Austrian card payment ecosystem, competing for merchant relationships from the issuing side rather than the acquiring side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeleCash