State of Mississippi

What State of Mississippi does

The State of Mississippi is a U.S. state government entity headquartered in Jackson, Mississippi, admitted to the Union as the 20th state on December 10, 1817. It administers a comprehensive portfolio of public services through 200+ state agencies and a workforce of more than 32,000 employees, delivering education, healthcare, transportation, public safety, environmental regulation, emergency management, workforce development, and other civic functions to approximately 3 million residents, in-state businesses, and visitors.

The state's primary digital product is MS.GOV (Mississippi.gov), a unified citizen services portal serving as the single point of entry for all state government services. The platform integrates an AI-powered chatbot ("Ask Missi") for 24/7 citizen inquiries, the MS.GOV Connect mobile application, and a portfolio of 10+ agency-specific mobile apps spanning emergency alerts (MEMA), transportation (MDOT Traffic), health (MSDH Healthy App), mental health, maternal assistance (MAMA), and medical cannabis. The technology stack supports online transactions, ACE Login authentication, and aggregated access to state agencies, elected officials, and federal resources. The MS.GOV platform has earned 16 GovX Government Experience Awards since 2013, including the 2025 Overall Winner designation.

The State of Mississippi is funded through state taxation and federal grants rather than commercial revenue. Services are either free to the public (information access, agency directories) or carry statutory fees set by individual agencies (driver's licenses, professional licensing, permits). Operating geographies span all 82 Mississippi counties, with key operational facilities including the Mississippi State Capitol in Jackson, the Port of Gulfport (3rd busiest container port on the US Gulf of Mexico with 200,000+ TEUs annually), and the Mississippi Fairgrounds Complex (700+ event days per year). The state is governed by a bicameral legislature and executive branch led by the Governor, with no parent company or private ownership.

Name

State of Mississippi

Legal name

State of Mississippi

Website

https://mississippi.gov

Company type

Private

Founded year

1817

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The State of Mississippi is a U.S. state government entity headquartered in Jackson, operating 200+ agencies and 32,000+ employees to deliver public services—including education, healthcare, transportation, and emergency management—to its 3 million residents through the unified MS.GOV portal, mobile applications, and the Ask Missi AI chatbot.

Ownership category

akta.pro rank

Product category

State Government Administration

NAICS

Administration of Economic Programs (926), Administration of Education Programs (923110), Administration of Human Resource Programs (9231)

SIC

Services-Social Services (8300)

akta.pro primary industry

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), State/Provincial Education Department Administration (BPAIABAJ), Government Student Financial Aid Agencies (EDADAHAA), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• State government services
• Citizen services portal
• Public records access
• Regulatory licensing
• Government agency directory

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Services (Tax-Funded): Core government services are funded through state taxation and federal grants. The portal serves as an access point for these publicly funded services.
2. Student Financial Aid Programs: State provides approximately $40 million annually in student financial aid through HELP (full tuition for financial need), MTAG ($500-$1,000/year), and MESG ($2,500/year for high achievers) programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

The State of Mississippi provides comprehensive state government services through the MS.GOV online portal and mobile applications. Core offerings include driver's license renewal, vehicle registration, Medicaid applications, tax filing, professional licensing, permit processing, and public records access across 200+ state agencies. The state also administers student financial aid programs (HELP, MTAG, MESG totaling approximately $40 million annually) and operates port facilities at the Port of Gulfport (third busiest container port on the US Gulf of Mexico).

Product overview

State of Mississippi operates MS.GOV as a comprehensive state web portal that provides links to official state content across all state agencies. The primary digital offerings include MS.GOV Connect, the official mobile app serving as a gateway to the Mississippi Citizen Portal with features for tax tracking, voting information, and license management. The platform portfolio includes Ask Missi, an AI-powered virtual assistant for citizen inquiries. Additionally, the state offers a suite of specialized mobile applications including MEMA Alerts (emergency management), MDOT Traffic (transportation), MSDH Healthy App (health services), MS Attorney General In Action (consumer protection), Mental Health Mississippi, MAMA (maternal assistance), MS Medical Cannabis Program, Shatter the Silence (suicide prevention), and The Rez (recreation information). These products collectively enable Mississippi residents to access government services, emergency alerts, health resources, and regulatory information through both a unified portal and agency-specific mobile applications.

Differentiator

Problem solved

Functional benefit

Brands

• MS.GOV Connect: Official state mobile app and gateway to the Mississippi Citizen Portal providing access to government resources, online services, tax tracking, voting information, and state licenses/permits.
• Ask Missi
• MEMA Alerts
• MDOT Traffic

Products and services

• MS.GOV (Mississippi.gov) Web Portal The official state web portal providing links to official state content and serving as a comprehensive gateway to government services, elected officials, government branches, state resources, and federal resources for Mississippi residents, businesses, and visitors.
• MS.GOV Connect Mobile App The state of Mississippi's official mobile app and gateway to the Mississippi Citizen Portal, offering immediate access to essential government resources, online services, tax tracking, voting dates, and state licenses/permits management for Mississippi residents.
• Ask Missi AI Assistant AI-powered virtual assistant that answers citizen questions about government services including driver's license renewal, Medicaid applications, state tax filing, DMV locations, and other government services, available 24/7 via the MS.GOV portal.
• MEMA Alerts Mobile App Emergency management mobile app allowing Mississippi residents to prepare for disasters, receive notifications, personalize weather alerts, checklists, and emergency plans, operated by the Mississippi Emergency Management Agency (MEMA).
• MDOT Traffic Mobile App Transportation mobile app by the Mississippi Department of Transportation that enables users to configure and receive traffic alerts for preferred driving routes via text, email, or push notifications as a companion to mdottraffic.com.
• MSDH Healthy App Health mobile app by the Mississippi State Department of Health providing Mississippi residents with real-time health alerts, appointment booking, health tips, and health-related updates.
• MS Attorney General In Action App Consumer protection mobile app by the Mississippi Attorney General Office providing Mississippi residents with consumer protection resources, Narcan locator, human trafficking initiatives, maternal assistance, and related updates.
• Mental Health Mississippi App Mental health mobile app by the Mississippi Department of Mental Health providing an information hub for mental health services throughout the state for children, adults, and individuals in crisis.
• MAMA (Mississippi Access to Maternal Assistance) App Maternal assistance mobile app administered by the Mississippi Attorney General connecting women and families to public and private resources for health care, infant essentials, clothing, food, shelter, financial assistance, childcare, jobs, education, legal aid, and adoption services.
• MS Medical Cannabis Program App Medical cannabis mobile app providing information about Mississippi's Medical Cannabis Program for patients and public health safety of Mississippi residents.
• Shatter the Silence App Suicide prevention mobile app by the Mississippi Department of Mental Health including risk factors, warning signs, resources, and National Suicide Prevention Lifeline access.
• The Rez App Recreation mobile app by Pearl River Valley Water Supply District providing instant access to Barnett Reservoir information including events, lake news, leasehold information, water accounts, traffic alerts, weather conditions, and recreational information.
• Port of Gulfport Operations Port operations and maritime commerce services managed by the Mississippi State Port Authority, handling over 2 million tons of cargo annually and 200,000+ TEUs, ranking as the third busiest container port on the US Gulf of Mexico and second largest importer of green fruit in the US.
• Mississippi Student Financial Aid Programs State-administered student financial aid programs providing approximately $40 million annually through HELP (full tuition for financial need), MTAG ($500-$1,000/year), and MESG ($2,500/year for high achievers), administered through the Mississippi Office of Student Financial Aid.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature1 record

Partnerships

Four partnerships are on record, tiered core.

• Mississippi Commission for Volunteer ServicecoreOthers · 1 January 1994The Mississippi Commission for Volunteer Service engages Mississippians in community service. Established in 1994 to promote community service and volunteerism to meet local needs. The commission coordinates volunteer efforts across all 82 Mississippi counties and has brought new resources to volunteer organizations statewide.
• University of Mississippi Medical CentercoreStrategic or Co-development PartnerUMMC is the state's only academic health science center, including seven health science schools (medicine, nursing, dentistry, health related professions, graduate studies, population health, and pharmacy) with enrollment of more than 3,000 students. Located in Jackson.
• Federal Government AgenciescoreStrategic or Co-development PartnerMississippi state agencies partner with federal counterparts including FEMA (through MEMA), Department of Transportation (FHWA), National Endowment for the Humanities, USDA, and Department of Veterans Affairs for program delivery and funding.
• Port of Gulfport Maritime PartnerscoreChannel Partner/ Reseller/ DistributorPort of Gulfport handles over 2 million tons of cargo annually and 200,000+ TEUs, ranking as the 3rd busiest container port on US Gulf of Mexico and 2nd largest importer of green fruit in the US.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• State of California: Another U.S. state government offering the same fundamental categories of citizen services—licensing, education, health, and economic development—through a centralized web portal (ca.gov).
• State of New York: Large U.S. state government with a comparable digital citizen services portal (ny.gov), operating similar licensing, education aid, Medicaid, and regulatory administration programs.
• State of Georgia: Southeastern U.S. state government with a comparable centralized citizen services portal (georgia.gov) covering licensing, business registration, education, and health services. Both compete regionally for residents and businesses.
• State of North Carolina: Southeastern state government with a comparable digital citizen services platform and award-recognized portal. Both administer large university systems, Medicaid, and economic development programs.
• State of Louisiana: Neighboring Gulf state with comparable port operations, emergency management (hurricane response), and Medicaid/education programs. Both states administer similar coastal infrastructure and federal grant programs.
• State of Texas: Major U.S. state government with comparable scale of agency operations, large workforce, and centralized citizen portal. Both administer Medicaid, higher education, and major port operations.
• State of Florida: Another U.S. state government providing a comparable range of citizen services, licensing, and economic programs through a centralized portal (myflorida.com). Both states operate large agency directories, online transactional services, and digital front doors for residents.
• State of Tennessee: Neighboring Southeastern state government with comparable centralized citizen services portal and economic development focus. Both compete for business relocations and tourism within the same region.
• Commonwealth of Virginia: Another U.S. state government known for strong digital citizen services, comparable agency directory structure, and consolidated portal serving citizens and businesses.
• State of Alabama: Neighboring state with overlapping citizen services, K-12 education administration, and Medicaid administration. Both operate comparable state agency portals and share regional economic dynamics.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/msdotgov
• Facebookfacebook.com/msdotgov
• Instagraminstagram.com/msdotgov

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries31 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about State of Mississippi