Telecommunications Regulatory Commission
The Telecommunications Regulatory Commission is Jordan's statutory regulator of the telecom, IT, and postal sectors, headquartered in Amman. It licenses operators, allocates spectrum, and oversees sector compliance under Telecommunications Law No. 13 of 1995.
- Company typePrivate
- Founded1996
- HeadquartersAmman, Jordan
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Telecommunications Regulatory Commission does
The Telecommunications Regulatory Commission (TRC) is the statutory regulator of Jordan's telecommunications, information technology, and postal sectors, operating under Telecommunications Law No. 13 of 1995. Headquartered in Amman with a staff of 101-250, TRC issues licenses to operators, allocates radio spectrum, enforces technical and service-quality standards, and resolves sector disputes. Its counterparties are the licensed telecom operators and postal providers active in the Jordanian market.\n\nTRC operates a portfolio of digital platforms supporting its regulatory functions, including the ETAS (licensing/authorization system), NMS (network monitoring), EDDS (electronic document/dataset system), RSMS (radio spectrum management system), and a public Complaints Portal. These systems codify licensing workflows, spectrum allocation data, and consumer complaint handling. The organization is led by Chairman Lara Muhammad Al-Khatib and Secretary General Na'il Al-Adwan.\n\nTRC's revenue model is non-commercial: it derives income from licensing fees (Individual License ~100K JOD, Class License ~30K JOD, postal licenses 1-10K JOD) and is funded primarily through the Jordanian government budget. It also engages in international regulatory cooperation, including participation in the Global Symposium for Regulators (GSR-26) and chairmanship of the Arab Permanent Postal Committee, and has expanded its remit to include oversight of e-commerce policy via an Arab League working group. In 2026 it launched a 450 KW solar energy project to power its headquarters.
Telecommunications Regulatory Commission firmographics
Firmographics- Name
- Telecommunications Regulatory Commission
- Legal name
- هيئة تنظيم قطاع الاتصالات (Telecommunications Regulatory Commission)
- Website
- https://trc.gov.jo
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The Telecommunications Regulatory Commission is Jordan's statutory regulator of the telecom, IT, and postal sectors, headquartered in Amman. It licenses operators, allocates spectrum, and oversees sector compliance under Telecommunications Law No. 13 of 1995.
- Ownership category
- akta.pro rank
Telecommunications Regulatory Commission industry classification
Industry- Product category
- Telecommunications Regulation
- NAICS
- Regulation and Administration of Communications, Electric, Gas, and Other Utilities (92613), Regulation and Administration of Communications, Electric, Gas, and Other Utilities (926130), Executive, Legislative, and Other General Government Support (921)
- akta.pro primary industry
- Communications, Media & Spectrum Regulators (BPAIAOAI)
Keywords
Where Telecommunications Regulatory Commission is headquartered
LocationHeadquarters
- HQ city
- Amman
- HQ country
- Jordan
- HQ region
- Middle East
Offices1 record
Markets served
Telecommunications Regulatory Commission business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Individual Telecommunications License - for operators using scarce resources (spectrum, numbering) |
| Other | Multi-year contract | Class Telecommunications License - for operators not using scarce resources |
| Other | Annual | Local Postal License |
| Other | Annual | International Postal License |
Distribution channels3 records
Marketing channels4 records
Telecommunications Regulatory Commission product offering
Product offeringCore offering
The Telecommunications Regulatory Commission (TRC) of Jordan regulates the telecommunications, IT, and postal sectors by issuing licenses, managing radio spectrum allocation, providing type approvals for telecommunications devices, operating digital regulatory platforms (ETAS, NMS, EDDS, RSMS), handling consumer complaints, monitoring quality of service, and publishing quarterly market statistics. It serves as the sole independent regulatory authority for these sectors in Jordan under the Telecommunications Law No. 13 of 1995.
Product overview
The Telecommunications Regulatory Commission (TRC) of Jordan operates as a regulatory body overseeing the telecommunications, IT, and postal sectors. Rather than offering a unified product platform, TRC provides a portfolio of distinct digital service portals and management systems that serve different regulatory functions: the Radio Spectrum Management System (RSMS) handles spectrum allocation requests; the Electronic Type Approval System (ETAS) manages device certifications for imported telecommunications equipment; the Number Management System (NMS) oversees phone number allocation and portability; the Economic Data System (EDDS) tracks postal market statistics; and the Complaints Portal enables citizens to file complaints against service providers. These systems function as separate web-based service portals rather than integrated modules of a single platform, each addressing specific regulatory workflows.
Differentiator
Problem solved
Functional benefit
Products and services
- Radio Spectrum Management System (RSMS) Online portal for requesting and managing radio spectrum services, enabling applicants to submit spectrum usage requests electronically. Used by telecom operators and spectrum users in Jordan.
- Electronic Type Approval System (ETAS) Automated system for obtaining type approvals for telecommunications devices, allowing companies to submit approval requests electronically for devices to be imported into Jordan. Used by equipment importers and dealers.
- Number Management System (NMS) Automated system for managing phone number allocation and number portability services. Used by telecom operators for numbering resource management.
- Economic Data System (EDDS) Economic and postal data management system for tracking market statistics and indicators. Used to report on the postal and telecommunications sector performance in Jordan.
- Telecommunications Complaints Portal Online portal for submitting and tracking complaints related to telecommunications, postal services, and IT services. Used by consumers and businesses in Jordan.
- Radio Equipment Approval Services Type approval services for radio communication devices, including authorization for displaying and storing radio equipment in the Jordanian market. Used by equipment importers and radio station operators.
- Individual Telecommunications License License for telecom operators using scarce resources such as spectrum and numbering. Priced at 100,000 JOD with multi-year contract terms. Required for telecom operators in Jordan.
- Class Telecommunications License License for telecom operators not using scarce resources. Priced at 30,000 JOD with multi-year contract terms. Required for telecom operators in Jordan.
- Local Postal License License for local postal operators. Priced at 1,000 JOD annual fee. Required for private postal operators providing local postal services in Jordan.
- International Postal License License for international postal operators. Priced at 10,000 JOD annual fee. Required for private postal operators providing international postal services in Jordan.
Quantifiable outcome
- Processed thousands of telecom subscriptions and complaints through the free hotline 117000
- +1 more outcomes
Companies that use Telecommunications Regulatory Commission
Customer profileSegments4 records
Ideal customer profiles4 records
Telecommunications Regulatory Commission technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Telecommunications Regulatory Commission partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights4 records
Telecommunications Regulatory Commission competitors and assessment
Company assessmentMarket position
Competitive moat2 records
Key highlights7 records
Customer concentration
Telecommunications Regulatory Commission social profiles
Digital presenceTelecommunications Regulatory Commission compliance and trust
Trust signalCompliance1 record
Telecommunications Regulatory Commission financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telecommunications Regulatory Commission leadership team
Management profileNumber of profiles
Profiles4 records
Telecommunications Regulatory Commission funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telecommunications Regulatory Commission M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telecommunications Regulatory Commission
What does Telecommunications Regulatory Commission do?
The Telecommunications Regulatory Commission (TRC) of Jordan regulates the telecommunications, IT, and postal sectors by issuing licenses, managing radio spectrum allocation, providing type approvals for telecommunications devices, operating digital regulatory platforms (ETAS, NMS, EDDS, RSMS), handling consumer complaints, monitoring quality of service, and publishing quarterly market statistics. It serves as the sole independent regulatory authority for these sectors in Jordan under the Telecommunications Law No. 13 of 1995.
Is Telecommunications Regulatory Commission a public or private company?
Telecommunications Regulatory Commission is a private company. It is classified as state government owned and is currently operating.
When was Telecommunications Regulatory Commission founded?
Telecommunications Regulatory Commission was founded in 1996. It employs 101 to 250 people.
Where is Telecommunications Regulatory Commission based?
Telecommunications Regulatory Commission is headquartered in Amman, Jordan, in the Middle East region.
Does Telecommunications Regulatory Commission have an API?
No public API is recorded for Telecommunications Regulatory Commission.
What industry is Telecommunications Regulatory Commission in?
Telecommunications Regulatory Commission's product category is Telecommunications Regulation. Its primary akta.pro industry code is BPAIAOAI, Communications, Media & Spectrum Regulators. Its NAICS code is 92613.