Tender Loving Care Disability Services

What Tender Loving Care Disability Services does

Tender Loving Care Disability Services is an Australian registered NDIS provider, founded in 2017 and headquartered in Bankstown, NSW. The company delivers person-centred disability support services to NDIS participants across New South Wales, Queensland and Victoria through six office locations (Bankstown, Liverpool, Gosford, Upper Mount Gravatt, Preston and Werribee) and a headcount of 501-1000 employees. Its service portfolio spans Supported Independent Living and Specialist Disability Accommodation (SIL/SDA), Support Coordination, Plan Management, Specialised Transport, Day Programs, Cleaning Services and Flexible Support, supported by a multidisciplinary Allied Health division covering occupational therapy, behaviour support, speech pathology, psychology, exercise physiology, physiotherapy, a key worker model, dietetics and social work.

The business operates a direct, referral-led go-to-market model: participants and families are acquired through a prominent "Make A Referral" pathway on the website, supplemented by community outreach, blog content, disability expos (including the South West Disability Expo 2026) and customer testimonials that have produced a 4.2/5 Google rating. Service delivery is hands-on — in participants' homes, communities and SDA accommodations — with multidisciplinary teams executing care plans. Revenue is generated entirely through NDIS-funded plans, with pricing determined by NDIS price limits and individual participant budgets; no private-pay or alternative funding streams are disclosed. Global CEO Yasser Zaki leads the privately held, founder/management-controlled organisation.

The company's strategy centres on consolidating the full NDIS participant journey under one provider — combining housing, daily support, therapeutic services and plan administration — to capture multiple NDIS funding categories per participant. Multi-state physical presence and integrated allied health are the principal growth levers. Material risks include 100% reliance on the NDIS as the funding counterparty and labour-market dependency for support workers and allied health professionals.

Name

Tender Loving Care Disability Services

Legal name

Tender Loving Care Disability Services

Website

https://tlcdisabilityservices.com.au

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Tender Loving Care Disability Services is an Australian registered NDIS provider delivering person-centred disability supports — including SIL/SDA, support coordination, plan management, allied health, day programs and transport — to participants across NSW, Queensland and Victoria.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)

Keywords

• Ndis disability support
• Supported independent living
• Specialist disability accommodation
• Ndis plan management
• Allied health services

Headquarters

HQ city

Bankstown

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. NDIS Funded Services: Revenue generated through National Disability Insurance Scheme (NDIS) funding. Services are provided to NDIS participants whose support needs are funded through individual NDIS plans, including Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), support coordination, plan management, allied health, and community-based programs. The company is a registered NDIS provider delivering government-funded disability services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Tender Loving Care Disability Services is a registered NDIS provider that delivers person-centred disability support services to participants across New South Wales, Queensland, and Victoria. Core offerings encompass Supported Independent Living and Specialist Disability Accommodation (SIL & SDA), Support Coordination, Plan Management, Specialised Transport, Day Programs, Cleaning Services, Flexible Support, and Allied Health Services spanning occupational therapy, behaviour support, speech pathology, psychology, exercise physiology, physiotherapy, dietetics, social work, and a Key Worker Model.

Product overview

Tender Loving Care Disability Services is a registered NDIS provider offering a comprehensive, integrated suite of disability support services across Australia. The company operates a platform-plus-modules service architecture consisting of core accommodation and support services (SIL & SDA, Support Coordination, Plan Management, Specialised Transport, Day Programs, Cleaning Services, and Flexible Support) supported by a multidisciplinary Allied Health Services division. The Allied Health Services module encompasses eight sub-services: Occupational Therapy, Behaviour Support, Speech Pathology, Psychology, Exercise Physiology, Physiotherapy, the Key Worker Model, Dietetics Clinical Services, and Social Work Services. This integrated service model enables holistic, person-centred care that combines accommodation, daily living support, therapeutic interventions, and community-based programs to support participants and their families in achieving sustainable, positive life outcomes.

Differentiator

Problem solved

Functional benefit

Products and services

• SIL & SDA (Supported Independent Living & Specialist Disability Accommodation) Supported Independent Living and Specialist Disability Accommodation services that help individuals with disabilities achieve increased independence through housing solutions and daily living support. Designed for NDIS participants requiring accommodation and ongoing assistance.
• Support Coordination NDIS Support Coordination service that works closely with participants to maximise their NDIS plan, identify the best available options and providers, and connect supports to participant goals.
• Plan Management NDIS Plan Management service ensuring efficient fund utilisation and seamless administrative handling for participants, including processing of provider invoices and budget tracking.
• Specialised Transport Specialised transportation services providing secure solutions to help NDIS participants access vital services, therapy appointments, and community programs.
• Day Programs Inclusive and personalised NDIS Day Programs designed to foster growth, connection, and empowerment for individuals with disabilities through structured group activities and community participation.
• Cleaning Services Tailored cleaning services for NDIS participants with unique needs, backed by a 100% satisfaction guarantee and delivered in participants' homes.
• Flexible Support Personalised NDIS Flexible Support services for independence and daily living, delivered across Sydney, Brisbane and Melbourne areas to participants requiring in-home and community assistance.
• Allied Health Services Comprehensive NDIS Allied Health Services building skills and supporting independence through person-centred care, encompassing occupational therapy, behaviour support, speech pathology, psychology, exercise physiology, physiotherapy, the Key Worker Model, dietetics clinical services, and social work services.

Quantifiable outcome

• 100% satisfaction guarantee on cleaning services

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• MatchWorksminorGTM or Marketing PartnerMatchWorks, an employment services organization, recognized Tender Loving Care Gosford as Employer of the Quarter in December 2025, indicating a workforce placement/partnership relationship for employing support workers.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TLCdisabilityservices
• LinkedInlinkedin.com/company/tender-loving-care-tlc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tender Loving Care Disability Services