What Thuisgenoten does

Thuisgenoten is a privately held Dutch healthcare organization headquartered in Almelo, delivering home care and small-scale residential care across the Twente region of Overijssel, with additional offices in Doetinchem (Achterhoek) and Hoogezand (Groningen). The organization is structured as Thuisgenoten Zorg Holding B.V. with a parallel governance foundation (Stichting Thuisgenoten) overseen by a three-member Supervisory Board (Raad van Commissarissen).

Its service portfolio spans wijkverpleging (district nursing funded under the Zvw), huishoudelijke ondersteuning and ambulante begeleiding (under the Wmo), woonzorg with treatment (VPT under the Wlz) at five owned woonzorglocaties totaling approximately 127 apartments, plus specialized offerings in casemanagement dementie, wondzorg, palliatieve zorg, dagbesteding, and mantelzorgondersteuning. Revenue is recurring and regulated: billed to health insurers (e.g., Menzis Zorgkantoor) and municipalities, with client own-contributions set by CAK. The no-waiting-list policy is positioned as a key operational differentiator.

Go-to-market is sales-led via referrals from GPs, hospitals, municipal Wmo desks, and transfer nurses, supplemented by direct client contact, open house events, and ZorgkaartNederland ratings. The technology layer centers on the MijnThuisgenotenDossier client portal for care-plan transparency and ZorgMail for secure healthcare communications, with third-party software suppliers required to meet ISO 27001, NEN 7510, and GDPR (AVG) standards. Client satisfaction measured by the PREM wijkverpleging survey stands at 8.5/10 for care experience and 8.7/10 for recommendation.

Name

Thuisgenoten

Legal name

Thuisgenoten Zorg Holding B.V.

Website

https://thuisgenoten.nl

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Thuisgenoten is a Dutch regional healthcare provider in Twente delivering home nursing, household support, ambulatory guidance, and small-scale residential care (127 apartments across 5 locations) under regulated Zvw, Wlz, and Wmo funding streams.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Nursing and Residential Care Facilities (623), Home Health Care Services (62161), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Caregiver Support & Respite Coordination (Assessment/Scheduling/Voucher Navigation) (HLADAKAJ), Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)

Keywords

• Home nursing care
• Residential elderly care
• Dementia case management
• Household support services
• Palliative care services

Headquarters

HQ city

Almelo

HQ country

Netherlands

HQ region

Europe

Offices16 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Wijkverpleging (District Nursing) - Zvw: Nursing and personal care at home funded under the Dutch Health Insurance Act (Zorgverzekeringswet). Thuisgenoten's own nurses provide indications and care delivery. Billed to health insurers.
2. Residential Care (VPT) - Wlz: Residential care with treatment (Verblijf met zorg en behandeling, VPT) under the Long-term Care Act (Wet langdurige zorg). Clients require a Wlz indication (VPT 4, 5, or 6 / ELV laag complex). Clients pay an income-based own contribution set by CAK.
3. Household Support & Ambulatory Guidance - Wmo: Household support and ambulatory guidance funded under the Social Support Act (Wmo) via municipal budgets. Clients pay an income-based own contribution (max approximately 19 euros per month in 2023, set by municipality and collected by CAK).
4. Day Activities (Dagbesteding): Day care activities for residents of woonzorglocaties and community clients with a Wmo indication. Included within Wmo or Wlz care packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Thuisgenoten provides home-based nursing and personal care (wijkverpleging), wound care, dementia case management, ambulatory guidance, household support, palliative care, and day activities across the Twente region in the Netherlands. In addition, the organization operates five small-scale woonzorglocaties (totaling approximately 127 apartments) where clients rent their own apartment and receive 24/7 on-site care under the Dutch Long-term Care Act (Wlz). Services are delivered by Thuisgenoten's own nurses and caregivers, with the MijnThuisgenotenDossier client portal enabling 24/7 access to care plans and scheduling.

Product overview

Thuisgenoten is a Dutch healthcare organization offering a comprehensive portfolio of care services in the Twente region. The core offering consists of home care services (Verpleging & verzorging, Wondzorg, Ambulante begeleiding, Huishoudelijke ondersteuning) combined with residential care through five woonzorglocaties. Additional services include Casemanagement dementie, Palliatieve zorg, Dagbesteding, and Mantelzorgondersteuning. The MijnThuisgenotenDossier client portal provides digital access to care plans, scheduling, and communication. Services are organized around enabling people to live independently at home for as long as possible, with residential care as an alternative when home-based care is no longer sufficient.

Differentiator

Problem solved

Functional benefit

Brands

• MijnThuisgenotenDossier: Client portal for clients receiving nursing and care at home, providing access to care plans, reports, and scheduling

Products and services

• Verpleging & verzorging (Nursing and personal care) Home nursing and personal care services provided in the client's own home, including medical care, wound care, and daily living assistance for individuals who need support to remain living independently. Funded under the Dutch Health Insurance Act (Zvw) and delivered by Thuisgenoten's own nurses.
• Wondzorg (Wound care) Specialized wound care services delivered by Thuisgenoten nurses, with separate information tracks for clients and family members and for healthcare professionals referring into the service.
• Casemanagement dementie (Dementia case management) Case management services coordinating care for clients with dementia throughout the care journey. Thuisgenoten acts as a network partner of Dementie Twente, providing specialized dementia care knowledge and resources.
• Ambulante begeleiding (Ambulatory guidance) Ambulatory guidance and support services funded under Wmo for individuals facing challenges such as parenting issues, a partner with dementia, addiction, or financial problems. Includes case management, goal-oriented guidance, social support, and referral coordination.
• Huishoudelijke ondersteuning (Household support) Domestic support services including household cleaning, laundry, grocery shopping, and meal preparation support for clients who can no longer manage independently due to illness, disability, or age. Funded under the Social Support Act (Wmo).
• Palliatieve zorg (Palliative care) Palliative and end-of-life care focused on comfort, dignity, and quality of life for clients with life-limiting conditions. Delivered as part of Thuisgenoten's home care portfolio.
• Dagbesteding (Day activities) Daytime activity programs at locations such as 't Proathuus in Vroomshoop, providing meaningful activities, social contact, and daily structure for residents of woonzorglocaties and community clients with a Wmo indication. Included within Wmo or Wlz care packages.
• Wonen met zorg (Living with care) Independent living with on-site care services at Thuisgenoten's residential care locations (woonzorglocaties), where clients rent their own apartment with 24/7 on-site care staff providing continuous support. Requires a Wlz indication (VPT 4, 5, or 6, or ELV laag complex).
• Mantelzorgondersteuning (Informal caregiver support) Support services for informal caregivers and family members (mantelzorgers) who provide care to loved ones, including caregiver respite, information, emotional support, and practical guidance to prevent caregiver burnout and overload.
• Woonzorglocaties (Residential care locations) Five small-scale residential care locations across the Twente region offering independent living apartments with integrated 24/7 on-site care: De Aa (Wierden, 28 apartments), Oranjeplein (Vroomshoop, 22 apartments), Slangenbeek (Hengelo, 26 apartments), 't Iemenschoer (Haaksbergen, 23 apartments), and De Löchte (Almelo, 28 apartments), totaling approximately 127 apartments.
• MijnThuisgenotenDossier (Client portal) Online client portal providing 24/7 access to care information, care plans, reports, and scheduling for clients receiving nursing care at home or household support. Also allows clients to update contact details and contact planners and caregivers directly.

Quantifiable outcome

• Client satisfaction score of 8.5/10 and recommendation score of 8.7/10 in PREM wijkverpleging survey, an improvement over 2022 results

Named customers4 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Dementie TwentecoreStrategic or Co-development PartnerThuisgenoten is a network partner of Dementie Twente, the regional dementia network in Twente. This partnership enables coordination of dementia care services and access to specialized dementia care knowledge and resources.
• ZorgkaartNederland / Patiëntenfederatie NederlandminorGTM or Marketing PartnerThuisgenoten is listed on ZorgkaartNederland, the Dutch healthcare rating and review platform run by Patiëntenfederatie Nederland. The organization is rated on this platform, which helps prospective clients discover and evaluate care providers.
• Menzis ZorgkantoorcoreOthersMenzis Zorgkantoor is the health insurer administering Wlz (Long-term Care Act) funding in the region. Thuisgenoten works with Menzis for Wlz-funded residential care and also refers clients to Menzis for independent client support (onafhankelijke clientondersteuning).
• MEEminorOthersMEE is an organization providing independent client support to people with disabilities, chronic illness, or aging-related challenges. Thuisgenoten refers clients to MEE for additional client support services.
• Zorgbelang OverijsselminorOthersZorgbelang Overijssel provides free, independent support to help people navigate the healthcare system. Thuisgenoten's Client Council newsletter references Zorgbelang for client advice and support. Contact: 074-291 35 97 / [email protected].
• Graafschap CollegeminorOthersThuisgenoten participates in 'Ontmoet de Zorg & Welzijn' recruitment events at Graafschap College in Doetinchem to attract students to careers in healthcare.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Carint Reggeland: Healthcare and welfare provider headquartered in Hengelo (Twente) delivering home care, residential care, and ambulatory guidance. Directly comparable geographic competitor with overlapping Wlz/Wmo-funded services.
• Thebe: Regional home care and residential provider in Noord-Brabant (Tilburg area) offering wijkverpleging, household support, and small-scale residential care. Highly comparable service portfolio and small-scale residential philosophy, though geographically separate.
• Sensire: Large regional provider of home care, household support, and residential care operating across Overijssel/Achterhoek. Adjacent geography, similar service mix, and comparable reliance on Wmo/Wlz/Zvw reimbursement streams.
• Tante Louise: West-Brabant-based provider of residential care with treatment (VPT) and home nursing services. Directly comparable mix of Wlz-funded residential care and district nursing under Zvw funding.
• Evean: Large regional provider in Noord-Holland delivering wijkverpleging, household support, and residential care for elderly and dementia clients. Comparable service portfolio with similar tariff-regulated revenue mix.
• Aafje: Rotterdam-region home care, residential care, and household support provider with small-scale residential locations and Wlz-funded offerings. Highly comparable service model and elderly/dementia focus.
• ZorgAccent: Regional home care, household support, and residential care provider operating in the same Twente/Overijssel region. Closest geographic peer with substantially overlapping service lines (wijkverpleging, Wmo, Wlz, dementia care).
• Omring: West-Friesland-based regional provider of home nursing, residential care, and household support with strong emphasis on small-scale homely residential settings. Closely comparable operating philosophy and service portfolio to Thuisgenoten.
• Livio: Major Twente-region healthcare provider offering home nursing, residential care, and household support across multiple locations. Direct competitor in the same primary market with similar service portfolio and small-scale residential model.

Broad incumbents

• Buurtzorg Nederland: Largest Dutch home nursing organization with a self-managing team model operating nationally including in Twente. Directly comparable core service (wijkverpleging) and target clients, but operates at much greater scale and with a distinct organizational model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Thuisgenoten
• LinkedInlinkedin.com/company/thuisgenoten
• Instagraminstagram.com/thuisgenoten_

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thuisgenoten