Bibliotheek Kampen

What Bibliotheek Kampen does

Bibliotheek Kampen (legal name: Stichting Openbare Bibliotheek Kampen) is a Dutch nonprofit public library organization serving the municipality of Kampen in the province of Overijssel. It operates two physical locations — a main branch in the De Stadskazerne cultural complex at Oudestraat 216 in Kampen and a secondary branch in the Kulturhus community center in IJsselmuiden — supported by a small staff of 11-50 employees. Its core function is lending physical and digital reading materials, providing free computer and WiFi access, and delivering educational and community-support programs to all age groups, with a particular emphasis on children, seniors, and people with dementia. Sub-brands include Geheugenpunt (dementia support), Informatiepunt Digitale Overheid (digital government services help), and Dokter Leesplezier (reading difficulty consultation for youth).

The library's technology stack is built around the Wise library management platform and Mijn Bibliotheek portal (deployed via regional service organization Rijnbrink), the national Online Bibliotheek and LuisterBieb digital lending platforms (provided by the Koninklijke Bibliotheek), and mobile apps (Wise for catalog/reservations, LuisterBieb for audiobooks). Digital payment is handled through iDEAL integration. Beyond lending, the library runs beginner computer courses (Klik & Tik, Digisterker), offers home delivery for mobility-limited residents (Bibliotheek aan Huis, Boek aan Huis), provides a free parking pass benefit, and is a participating member of the Het Beste van Kampen cultural consortium focused on seniors (55+).

The revenue model combines recurring individual memberships (€54.50/year standard or €4.75/month, €45/year online-only, free for under-18s) with transaction-based fees including €0.15 per item per open day in late fees, €3.50 per interlibrary loan from outside Overijssel, €3.50 per scientific book request via WorldCat Discovery, and €140/year per reading club for Leeskringkoffers collections. Operating revenue is supplemented by structural municipal funding from Gemeente Kampen and project grants from bodies including ZonMw, Fonds voor Cultuurparticipatie, Provincie Overijssel, Cultuurfonds Kampen, RCOAK, and Oranjefonds. The library is explicitly classified as a private nonprofit organization; revenue figures are not publicly disclosed.

Name

Bibliotheek Kampen

Legal name

Stichting Openbare Bibliotheek Kampen

Website

https://bibliotheekkampen.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Bibliotheek Kampen is a Dutch nonprofit public library serving the municipality of Kampen and surrounding Overijssel region through two branches, offering book lending, digital resources, free computer/WiFi access, digital literacy courses, and community support programs for all ages.

Ownership category

akta.pro rank

Product category

Public Library Services

NAICS

Libraries and Archives (51921), Libraries and Archives (519210)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Public Library Operations & Community Branch Management (EDAEAGAC)

akta.pro secondary industries

Library Collections & Cataloging Services (Acquisitions, Metadata, Circulation) (EDAEAGAE), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Library-Based Learning Programs (Public Libraries) (EDAAAFAA), Library, Reading Motivation & Independent Reading Programs (EDAMAJAO)

Keywords

• Public library services
• Book lending
• Digital literacy training
• Community education
• Reading programs

Headquarters

HQ city

Kampen

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership Subscriptions: Annual and monthly subscription fees for library membership providing access to physical and digital collections, computer use, and services
2. Late Fees: Fees charged for overdue materials at €0.15 per item per open day
3. Interlibrary Loans: Fees for requesting materials from libraries outside Overijssel at €3.50 per title, and scientific books via WorldCat Discovery at €3.50 per request
4. Replacement Cards: Fees for duplicate library cards when original is lost or damaged
5. Reading Club Collections: Annual fee of €140 per reading club for access to reading club collections from Rijnbrink

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Bibliotheek Kampen provides public library services including lending of physical books, e-books, audiobooks, DVDs, magazines, and games through annual or monthly membership subscriptions. The library operates two physical branches in Kampen and IJsselmuiden and offers digital access via the Wise mobile app, Mijn Bibliotheek portal, and the national Online Bibliotheek platform. Beyond lending, it delivers community services such as Klik & Tik (beginner computer courses), Digisterker (government website training), Geheugenpunt (dementia support materials), Dokter Leesplezier (children's reading consultation), home delivery for the mobility-impaired, reading club collections (Leeskringkoffers), free computer and WiFi access, and tax/government services assistance.

Product overview

Bibliotheek Kampen operates as a public library system with two locations (Kampen and IJsselmuiden) offering a comprehensive suite of lending and digital services. The core offering centers on physical and digital lending memberships: the Standard Membership (€54.50/year or €4.75/month) provides borrowing of books, DVDs, and access to digital collections, while Online Membership (€45/year) focuses exclusively on digital content. Youth under 18 receive free membership. The library extends its services through specialized educational offerings including Klik & Tik (beginner computer courses) and Digisterker (government website training), community support services like the Informatiepunt Digitale Overheid (digital government assistance), Geheugenpunt (dementia support collection), and Dokter Leesplezier (reading difficulty consultation). Digital access is provided through the Wise App, Online Bibliotheek platform, and LuisterBieb audiobook app. Reading clubs are supported via Leeskringkoffers collections. Additional amenities include free computer use, WiFi, home delivery services (Bibliotheek aan Huis/Boek aan Huis), and parking cards. The library partners with national platforms including Delpher, WorldCat Discovery, Muziekweb, and Comics Plus for expanded digital research and entertainment content.

Differentiator

Problem solved

Functional benefit

Brands

• Geheugenpunt: A dedicated space in the library for materials related to dementia and memory problems, including books, DVDs, and reminiscence materials for people with dementia and their caregivers.
• Informatiepunt Digitale Overheid (IDO)
• Dokter Leesplezier
• Het Beste van Kampen

Products and services

• Standaard Lidmaatschap (Standard Annual Membership) Annual membership at €54.50/year allowing borrowing of 15 items simultaneously for 3 weeks, including free access to Online Bibliotheek for e-books and audiobooks, Wise app for tips/reservations/renewals, and free DVD rentals. For adult community members in Kampen.
• Standaard Lidmaatschap Maand (Monthly Standard Membership) Monthly payment option for standard membership at €4.75 per month plus €1 for DVD loans, offering the same borrowing privileges as the annual subscription. For adult community members preferring monthly billing.
• Online Lidmaatschap (Online Membership) Digital-only membership at €45.00 per year providing access to thousands of e-books and audiobooks (10 e-books + 10 audiobooks simultaneously per 3 weeks) via the Online Bibliotheek platform. For users who do not need physical library access.
• Jeugd Lidmaatschap (Youth Membership under 18) Free membership for children and youth under 18, allowing borrowing of books, magazines, music, films, and console games; 15 items per 3 weeks with free reservations, email/SMS reminders, and free e-books/audiobooks via Online Bibliotheek. For youth and their parents.
• Klik & Tik Cursus Internet Beginner workshop using the Klik & Tik workbook and oefenen.nl website to teach computers, tablets, email, internet, and social media skills. Course fee €12.50 for materials; participation free. For adults with limited digital literacy.
• Digisterker Cursus Course for learning to use government websites and DigiD (Dutch digital identity) for those with basic internet experience. Free participation. For citizens needing to navigate Dutch e-government services.
• Informatiepunt Digitale Overheid (IDO) Digital government service assistance point helping citizens with DigiD, taxes, benefits, and other government digital services. Includes scheduled office hours at multiple library locations. Free service for all visitors.
• Geheugenpunt Specialized collection and materials area for and about people with dementia, including memory boxes, nostalgic games, books, DVDs, and reminiscence materials. Located on first floor of Bibliotheek Kampen & IJsselmuiden. For people with dementia, their families, and caregivers.
• Dokter Leesplezier Reading consultant service for children with reading challenges, dyslexia, or difficulty finding suitable books. Provides advice, tips, and book recommendations for both children and parents. Contact: [email protected].
• Bibliotheek aan Huis (Home Delivery Service) Home delivery service for elderly or mobility-limited patrons who cannot visit the library in person. Contact: Jolanda Heldoorn at 038-33 121 01.
• Leeskringkoffers (Reading Club Collections) Reading club collections with multiple copies of single titles plus background information, delivered in bags. €140 per reading club per year through Rijnbrink. For reading clubs coordinating group book discussions.
• Partnerpas Free additional card for partners of standard membership holders, linked to the main membership. For couples or partners sharing library access.

Quantifiable outcome

• Free membership available for youth under 18
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and major.

• Het Beste van Kampen ConsortiumcoreStrategic or Co-development PartnerCultural partnership bringing together WIJZ Kampen and SAMBIQ organizations (Stadsgehoorzaal, Stadsarchief, Stedelijk Museum, Bibliotheek Kampen, and Quintus) to promote culture and social interaction among seniors (55+) and the broader community. Funded by municipality Kampen, ZonMw, Fonds voor Cultuurparticipatie, RCOAK, Provincie Overijssel, Cultuurfonds Kampen, and Oranjefonds.
• Gemeente Kampen (Municipality of Kampen)coreOthersPrimary local government partner providing financial support for library operations and special programs like the free parking service for members.
• WIJZ KampenmajorStrategic or Co-development PartnerLocal welfare organization partner in the Het Beste van Kampen cultural initiative.
• SAMBIQ (Stadsgehoorzaal, Stadsarchief, Stedelijk Museum, Bibliotheek, Quintus)majorStrategic or Co-development PartnerCultural consortium partner in Het Beste van Kampen initiative, combining expertise of five cultural institutions in Kampen.
• Rijnbrink (Bibliotheek Service Organisatie)majorTechnology or IntegrationRegional library service organization providing shared catalog system, interlibrary loans, reading club collections (€140/year), and technology infrastructure including the Wise app and Mijn Bibliotheek portal.
• Koninklijke Bibliotheek (National Library of Netherlands)majorTechnology or IntegrationNational library providing digital services platform (Online Bibliotheek) for e-books, audiobooks, and access to databases, enabling Bibliotheek Kampen to offer digital collections to members.
• De StadskazernecoreOthersMulti-use cultural building complex in Kampen where the main library branch is located, offering spaces for rent and partnerships with other cultural organizations.
• Bibliotheken OverijsselmajorChannel Partner/ Reseller/ DistributorProvincial library consortium enabling free interlibrary loans within Overijssel, allowing members to borrow and return materials at any Overijssel library.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Storytel: Commercial audiobook and e-book subscription service active in the Netherlands, offering unlimited digital reading for a monthly fee. Directly comparable to the Online Bibliotheek offering but as a commercial, geographically unconstrained competitor.
• Kobo Plus: Subscription-based e-book service from Rakuten Kobo available in the Netherlands, offering unlimited access to a large catalog for a monthly fee. Comparable to Bibliotheek Kampen's e-book lending as a commercial alternative.

Broad incumbents

• Bol.com: Largest Dutch e-commerce platform with significant book, e-book, and audiobook retail operations. While not a peer in the library sense, it competes for the same discretionary reading and entertainment spend that Bibliotheek Kampen targets through memberships.
• Openbare Bibliotheek Amsterdam (OBA): Largest public library in the Netherlands, operating a network of branches across Amsterdam with similar offerings (lending, e-books, courses, cultural programming). OBA is a comparable municipal library model but at much greater scale, making it directly relevant for benchmarking operating approach and digital service design.
• Koninklijke Bibliotheek (KB): National library of the Netherlands, which operates the Online Bibliotheek digital lending platform integrated with Bibliotheek Kampen memberships. While operating at a national rather than municipal level, KB is directly comparable as a library institution and a critical upstream enabler for Bibliotheek Kampen's digital services.

Direct peers

• Bibliotheek Rotterdam: Another major Dutch municipal public library with physical branches, digital lending, courses, and community programming. Operates under a similar publicly funded, multi-branch model in the Randstad urban context, making it highly comparable in service mix and operational structure.
• Bibliotheek Den Haag: Dutch municipal public library providing lending, digital resources, courses, and cultural programming. Highly comparable in operating model and customer base to Bibliotheek Kampen, with broader scale.
• Bibliotheek Utrecht: Provincial-scale Dutch public library offering lending, e-books, learning programs, and community services in a mid-sized Dutch city. Directly comparable in scale, mission, and product offering to Bibliotheek Kampen.

Others

• Rijnbrink: Regional library service organization that provides the catalog, Wise app, Mijn Bibliotheek portal, interlibrary loan infrastructure, and reading club collections used by Bibliotheek Kampen. Rijnbrink is a key technology/infrastructure partner rather than a competitor, but its service portfolio is tightly intertwined with Bibliotheek Kampen's offerings.
• Bibliotheek.nl: National public-facing web portal operated by KB that aggregates library services, e-books, and audiobooks. Functions as a national-level marketing and discovery layer that competes for attention with Bibliotheek Kampen's own member-facing channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BibliotheekKampen
• Instagraminstagram.com/bibliotheekkampen/?hl=nl
• Xx.com/BiebKampen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bibliotheek Kampen