Qatar Aircraft Catering Company

What Qatar Aircraft Catering Company does

Qatar Aircraft Catering Company (QACC) is a Doha-based, privately held airline and hospitality caterer founded in August 2002 as a wholly-owned subsidiary of Qatar Airways Group. The company operates from what it describes as the world's largest single-standing airline catering facility, a 69,000-square-meter, four-level building at Hamad International Airport with direct airside loading. QACC prepares an average of 225,000 meals per day across 60 international cuisines and supports more than 300 daily flight departures; it also caters to 16 airport lounges at Hamad International Airport, processes more than 45,000 tonnes of laundry per day, runs an in-house industrial bakery producing over 60,000 croissants and 75,000 bread variants daily, and provides corporate, event, retail, and staff cafeteria services. The customer base spans Qatar Airways (the anchor partner since 2002), Air Algerie, Air Canada, American Airlines, British Airways, EgyptAir, Finnair, Iberia, Japan Airlines, Malaysia Airlines, Royal Air Maroc, and RwandAir, with named strategic relationships including Mallaghan (25-year equipment partnership), IATA, Qatar Duty Free, and Harrods.

The underlying technology platform centers on industrial automation rather than software: an automatic cart transport system, automatic bin conveyor system, automatic storage and retrieval system, an air shower corridor for food-handler decontamination, and a vacuum waste-disposal system. The fleet includes Qatar's first Euro 6-compliant Hi-Loader trucks for airside operations. QACC's workforce of 4,000 employees from 150 nationalities includes 1,000 highly specialized chefs supporting separate kitchens for cultural and dietary requirements. The company maintains a customer ordering portal but has no publicly documented APIs or developer-facing integrations.

Commercially, QACC generates revenue through transaction-fee-based B2B catering agreements with airline partners, lounge operators, corporate clients, and event organizers, with pricing quote-based rather than publicly disclosed. Go-to-market is direct enterprise field sales via catering agreements, supported by industry presence (hosting the IATA executive committee in 2024) and limited digital marketing through the corporate website and LinkedIn. QACC is one of only seven catering companies globally to achieve 100% halal compliance and holds FSSC 22000, ISO 22000:2018, ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015 certifications. No financial revenue figures are publicly disclosed.

Name

Qatar Aircraft Catering Company

Legal name

Qatar Aircraft Catering Company W.L.L.

Website

https://qacc.qa

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Qatar Aircraft Catering Company (QACC) is a Doha-based, Qatar Airways Group-owned caterer producing an average of 225,000 meals per day across 60 cuisines from the world's largest single-standing airline catering facility at Hamad International Airport, serving Qatar Airways and over ten other flag-carrier airlines plus 16 airport lounges.

Ownership category

akta.pro rank

Product category

Airline Catering Services

NAICS

Caterers (722320), Food Service Contractors (722310), Caterers (72232)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

In-Flight Catering & Meal Services (THABAMAA)

akta.pro secondary industries

Corporate & Office Catering (THAFAIAA), Conference & Convention Center Catering (THAHAKAB)

Keywords

• Airline catering services
• In-flight meal production
• Airport lounge catering
• Industrial laundry services
• Halal-certified catering

Headquarters

HQ city

Doha

HQ country

Qatar

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Airline Catering: In-flight catering services delivering over 175,000 meals daily to commercial airlines, VIP/private airlines, and Amiri flights. Services more than 300 flight departures daily.
2. Lounge Catering: Airport lounge catering services for 16 lounges at Hamad International Airport, providing diverse superior cuisine with fine ingredients.
3. Event Catering: Catering for private gatherings, weddings, festivals and parties with tailored menus.
4. Corporate Catering: Meeting refreshments to elaborate buffets for corporate clients and large groups.
5. Retail Catering: On-site cafeterias and delivery to outlets including cafes, gas stations, hotels, hospitals, cruise ships, parks, filming sites and entertainment venues.
6. Laundry Services: Industrial and commercial cleaning services processing over 45,000 tonnes of laundry daily for hotels and in-flight services.
7. Bakery & Pastry: Industrial bakery production including over 60,000 croissants and 75,000 bread varieties daily.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

QACC provides in-flight catering for commercial airlines, VIP/private airlines, and Amiri flights, delivering over 175,000 meals daily to 300+ flight departures from Hamad International Airport. It also operates lounge catering across 16 airport lounges, corporate catering, event catering, retail catering, industrial laundry services, and in-house bakery production. All services are produced from the world's largest single-standing catering facility (69,000 sqm) with a workforce of 4,000 employees from 150 nationalities, including 1,000 chefs, producing 225,000+ meals daily across 60 international cuisines.

Product overview

Qatar Aircraft Catering Company (QACC) operates as a multi-service catering company offering a portfolio of eight distinct service lines. The core offerings include Airline Catering (in-flight meals for commercial, VIP, and Amiri flights) and Lounge Catering (airport lounge cuisine across 16 lounges), both delivered from the world's largest single-standing catering facility at Hamad International Airport. Supporting services include Corporate Catering (business events), Event Catering (weddings, private gatherings), Retail Catering (cafeterias, outlets, hospitals), Laundry Services (industrial cleaning), Staff Cafeteria (employee meals), and Bakery & Pastry (in-house bread and pastry production). The company also maintains a Customer Ordering Portal for account management. QACC's service portfolio spans aviation catering, hospitality, and industrial laundry, unified by a central production facility producing over 225,000 meals daily from 60 international cuisines.

Differentiator

Problem solved

Functional benefit

Products and services

• Airline Catering In-flight catering services for commercial airlines, VIP/private airlines, and Amiri flights. Delivers over 175,000 meals daily to 300+ flight departures from Hamad International Airport using fresh ingredients with attention to dietary, cultural, and halal requirements.
• Lounge Catering Airport lounge cuisine services for 16 lounges at Hamad International Airport, providing diverse international menu options with superior quality ingredients and presentation.
• Corporate Catering Professional business catering services ranging from meeting refreshments to elaborate buffets for corporate events, using fresh seasonal ingredients with expert presentation.
• Event Catering Customized catering for private gatherings, weddings, festivals, and parties with creative menus tailored to specific events, guests, and budgets.
• Retail Catering On-site cafeteria meal preparation and delivery services for retail outlets, cafes, gas stations, hotels, hospitals, cruise ships, parks, filming studios, and entertainment venues.
• Laundry Services Industrial and commercial dry cleaning and laundry services processing over 45,000 tonnes daily for hotels, in-flight services, shops, and handling fabrics from everyday garments to delicate cashmere.
• Staff Cafeteria Employee cafeteria services at airport and office locations offering authentic Eastern and Western meals with 60-day seasonal menu cycles.
• Bakery & Pastry In-house industrial bakery producing fresh bread and pastries daily using state-of-the-art machinery, including over 60,000 croissants and 75,000 bread varieties every day.
• VIP Flights Catering Premium catering services for VIP, private, and Amiri flights, providing tailored menus and elevated presentation for high-profile passengers.

Quantifiable outcome

• 225,000+ meals produced daily from 60 international cuisines
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

15 partnerships are on record, tiered core and minor.

• MallaghancoreStrategic or Co-development Partner · 8 September 2025Celebrating 25 Years of Strategic Partnership with Mallaghan. Another prime example of the Winning Formula through strategic partnership. Mallaghan provides equipment and support for QACC's catering operations.
• FinnairminorChannel Partner/ Reseller/ Distributor · 13 March 2025Finnair's CEO and his team visited QACC to strengthen partnership. Finnair is the flag carrier airline of Finland and member of the Oneworld airline alliance serving over 80 destinations in 35+ countries.
• IATAminorStrategic or Co-development Partner · 3 November 2024QACC Proudly hosted the IATA executive committee in Doha, demonstrating industry leadership in aviation catering standards.
• Air AlgeriecoreChannel Partner/ Reseller/ DistributorQACC extends award-winning catering services to Air Algerie from Hamad International Airport, Doha. Air Algerie is the national airline of Algeria.
• Air CanadacoreChannel Partner/ Reseller/ DistributorAir Canada is the flag carrier and largest airline of Canada by fleet size and passengers carried. Seamless journey to and from Doha with excellence in state-of-the-art and sustainable aircraft.
• American AirlinescoreChannel Partner/ Reseller/ DistributorAmerican Airlines operates from major hubs across the USA to more than 350 destinations in 50 countries.
• British AirwayscoreChannel Partner/ Reseller/ DistributorBritish Airways is the flag carrier of United Kingdom providing great choice of flights and seamless journey from Doha and beyond.
• EgyptAircoreChannel Partner/ Reseller/ DistributorEgyptAir is the state-owned flag carrier of Egypt operating scheduled passenger and freight services to 70 destinations in Middle East, Europe, Africa, Asia, and Americas.
• Malaysia AirlinescoreChannel Partner/ Reseller/ DistributorMalaysia Airlines is one of the five-star airlines servicing all continents.
• Royal Air MaroccoreChannel Partner/ Reseller/ DistributorMorocco's largest airline based in Casablanca airport with dense network providing seamless journey from Doha.
• RwandAircoreChannel Partner/ Reseller/ DistributorRwandAir is the flag carrier of Rwanda operating flights across Africa as well as to Middle East, Asia and Europe.
• IberiacoreChannel Partner/ Reseller/ DistributorLargest Spanish airline and leader between Europe and Latin America, part of IAG airline group and oneworld alliance.
• Japan AirlinescoreChannel Partner/ Reseller/ DistributorFlag carrier of Japan serving 60 domestic and 39 international destinations in Asia, Americas, Europe and Oceania.
• Qatar Duty FreecoreStrategic or Co-development PartnerQDF is a subsidiary of Qatar Airways, a shopping emporium at Hamad International Airport with more than 40,000 square meters of duty-free space and 90+ retail outlets.
• HarrodsminorStrategic or Co-development PartnerHarrods Limited is a department store owned by the state of Qatar.

Scale indicators8 records

Recent moves6 records

Expansion highlights4 records

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/qatar-aircraft-catering-company

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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