Nottinghamshire Healthcare NHS Foundation Trust

What Nottinghamshire Healthcare NHS Foundation Trust does

Nottinghamshire Healthcare NHS Foundation Trust is a public benefit corporation established in 2001 under the NHS Reform Act 2000, operating as one of the largest integrated mental health and community healthcare providers in the East Midlands. It delivers NHS-funded mental health, intellectual disability, community physical health, secure mental health (including Rampton Hospital, a high-secure facility), prison healthcare, and addiction services across Nottinghamshire, serving approximately 190,000 people per year from a population catchment of around 1.1 million. The Trust employs 11,316 staff and operates an income plan of £747.3m for 2024/2025, funded primarily through commissioning contracts with NHS England and clinical commissioning groups. Services are accessed free at point of use via NHS referral pathways, GP referrals, self-referral to crisis services, and direct engagement, with the Trust running 9 Crisis Sanctuary locations and a 24/7 mental health crisis line.

The Trust's technology stack combines NHS-standard clinical information systems (RiO and SystmOne) with digital engagement platforms including Microsoft Teams video consultations, the Patients Know Best patient portal integrated with the NHS App, and the Nottinghamshire Care Record (Interweave Consortium) for cross-provider record sharing. Its principal AI/data capability is the CRIS (Clinical Record Interactive Search) research platform powered by Akrivia Health, which applies natural language processing to pseudonymised electronic patient records to derive structured data on diagnoses, medication, psychotherapy, electroconvulsive therapy, and signs and symptoms, and enables cohort building and cross-trust data linkage through the CRIS Network. Research collaborations with the University of Nottingham and Institute of Mental Health underpin its research-active positioning, and the Nottingham Recovery College delivers co-produced peer-led education. Specialist units include the Nottingham Centre for Transgender Health, and recent investments include the ADEPT-N digital ADHD assessment pilot and a new integrated mental health and substance use treatment model in partnership with Framework and the Nottingham Recovery Network.

Name

Nottinghamshire Healthcare NHS Foundation Trust

Legal name

Nottinghamshire Healthcare NHS Foundation Trust

Website

https://nottinghamshirehealthcare.nhs.uk

Company type

Public

Founded year

2001

Operating status

Operating

Headcount range

10,001+ employees

Short description

Nottinghamshire Healthcare NHS Foundation Trust is an NHS public benefit corporation delivering integrated mental health, intellectual disability, community physical health, secure mental health, and prison healthcare to 190,000 people annually across Nottinghamshire.

Ownership category

akta.pro rank

Headquarters

HQ city

Nottingham

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. NHS Healthcare Services Commissioning: As an NHS Foundation Trust, primary revenue comes from NHS England and clinical commissioning groups (CCGs) for providing mental health, intellectual disability, community physical health, and secure mental health services. Income plan for 2024/2025 is £747.3m.
2. Prison Healthcare Services: Revenue from providing healthcare services within prisons across Nottinghamshire.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Nottinghamshire Healthcare NHS Foundation Trust provides integrated NHS mental health, intellectual disability, community physical health, secure forensic mental health, prison healthcare, and addiction services to the people of Nottinghamshire. As an NHS Foundation Trust operating under statutory public benefit corporation status, it serves approximately 190,000 people annually through hospitals, community clinics, prison sites, Crisis Sanctuaries, and digital channels including the Patients Know Best portal and Microsoft Teams video consultations.

Product overview

Nottinghamshire Healthcare NHS Foundation Trust is a major public-sector provider of integrated healthcare services for the people of Nottinghamshire, seeing approximately 190,000 people per year. The trust operates a broad portfolio of services spanning mental health, physical health, intellectual disability, community health, addiction services, secure mental health (including Rampton Hospital), and prison healthcare. The trust's service portfolio is organised around several core and specialist offerings: Mental Health Services and Community Physical Health Services form the primary care delivery arm; Intellectual Disability Services, Secure Mental Health Services (including Rampton Hospital), Prison Healthcare, and Addiction Services represent specialist service lines. In addition to in-person care, the trust offers digital services including the Patients Know Best (PKB) patient portal for accessing personal health records, Video Consultations delivered via Microsoft Teams, the CRIS research platform for pseudonymised clinical data analysis, the NottAlone mental health information website, the Nottingham Recovery College for mental health education, the Nottinghamshire Crisis Sanctuaries for out-of-hours crisis support, and a 24/7 mental health crisis line. The Nottingham Centre for Transgender Health operates as a separate specialist clinic. The trust also publishes an extensive library of patient and carer information leaflets in multiple formats. Together these services and digital tools provide integrated and coordinated care and support across the county.

Differentiator

Problem solved

Functional benefit

Brands

• The Nottingham Centre for Transgender Health: A specialized service for transgender health operating under the Trust, listed in the Terms and Conditions as one of the covered websites.

Products and services

• Mental Health Services Mental health services for adults, children, and older people across Nottinghamshire, including community mental health teams, inpatient units, crisis support, and specialist services for conditions such as ADHD, anxiety, and depression.
• Community Physical Health Services Community physical healthcare services providing district nursing, community nursing, health visiting, school nursing, and other community-based health services across Nottinghamshire.
• Intellectual Disability Services Mental and physical health services for people with intellectual disabilities, provided both in community settings and within specialist services.
• Secure Mental Health Services (including Rampton Hospital) Low, medium, and high secure mental health services including Rampton Hospital, providing specialist forensic mental health care.
• Prison Healthcare Services Healthcare services provided within prisons across Nottinghamshire.
• Addiction Services (Drug and Alcohol) Services for people with needs relating to drug or alcohol dependency, including community-based treatment and specialist programmes.
• Nottinghamshire Crisis Sanctuaries Crisis support services available across multiple locations (Beeston, Mansfield, Worksop, Nottingham City) offering face-to-face, telephone, and video support for adults experiencing mental health issues or crisis. Open seven nights a week.
• 24/7 Mental Health Crisis Line A 24/7 crisis line available to anyone in a mental health crisis across Nottingham and Nottinghamshire, accessible by calling 111 and selecting the mental health option.
• Patients Know Best (PKB) A free online patient portal provided by Nottinghamshire Healthcare, giving patients secure access to their personal health records, appointment information, test results, and questionnaires. Accessible via computer, tablet, smartphone, or the NHS App.
• Video Consultations Video-based clinical appointments allowing patients to connect with clinicians via their computer, tablet, or smartphone. The trust uses Microsoft Teams as the video platform. Suitable for follow-up appointments, some initial assessments, and remote monitoring where physical examination is not required.
• CRIS (Clinical Record Interactive Search) A secure research platform powered by Akrivia Health providing authorised researchers, auditors, and clinical staff with access to pseudonymised electronic patient records from the trust's RiO system. Supports feasibility searches, clinical audits, service evaluations, and research projects using structured data queries and AI-driven natural language processing of progress notes.
• Nottingham Recovery College An educational service offering co-produced and co-delivered courses for people with lived experience of mental health challenges. Courses are designed to support recovery and self-management and are available to those aged 18+ with an open referral into the trust's Mental Health Care Group.
• NottAlone An online mental health information resource for all ages in Nottingham and Nottinghamshire, providing access to helpful videos, links, information about mental health conditions, resources for managing symptoms and suicidal thoughts, and links to local mental health support projects.
• The Nottingham Centre for Transgender Health A specialist clinic providing gender identity services. Operated as a separate subdomain (ncth.nhs.uk) under the trust, subject to the same terms and conditions as the main trust website.
• Involvement and Volunteering Services Services enabling patients, families, carers, and the public to get involved in shaping trust services through feedback, volunteering, participation in focus groups, and involvement in service design and improvement. Includes two Involvement Centres (DMH and Rosewood).

Quantifiable outcome

• Serving 190,000 people every year
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability4 records

Feature5 records

Partnerships

17 partnerships are on record, tiered core.

• ADEPT-N PartnershipcoreTechnology or Integration · 14 July 2026Digital ADHD pathway pilot allowing people referred for ADHD assessment to complete pre-assessment questionnaires digitally.
• FrameworkcoreStrategic or Co-development Partner · 13 July 2026Framework provides social care services. Visit by NHS England Medical Director for Mental Health and Neurodiversity to praise pioneering treatment model for mental health and substance use.
• NRN (Nottingham Recovery Network)coreStrategic or Co-development Partner · 13 July 2026NRN provides alcohol services as part of the pioneering treatment model for mental health and substance use in Nottingham.
• NHS EnglandcoreStrategic or Co-development PartnerNHS England commissions and oversees specialised mental health services and secure mental health services including Rampton Hospital. Regular engagement through NHS contracting and regulatory frameworks.
• Clinical Commissioning Groups (CCGs)coreStrategic or Co-development PartnerLocal CCGs commission community health services and mental health services for local populations in Nottinghamshire.
• Nottingham City Placed Based PartnershipcoreStrategic or Co-development PartnerPartnership between Nottingham City health and social care organisations working together to help people experiencing severe and multiple disadvantage (homelessness, mental health problems, substance misuse, criminal justice involvement). Won HSJ Award 2025.
• Akrivia HealthcoreTechnology or IntegrationAkrivia Health provides the CRIS (Clinical Record Interactive Search) platform enabling de-identified electronic patient record access for research, clinical audits, and service evaluations with NLP capabilities.
• Interweave ConsortiumcoreTechnology or IntegrationInterweave Consortium provides the technical infrastructure for Nottinghamshire Care Record platform enabling secure digital health information sharing across providers. Part of NHS England's Local Health and Care Record Exemplars programme.
• MicrosoftcoreTechnology or IntegrationMicrosoft provides Azure cloud infrastructure for electronic referral collection services and Teams platform for video consultations.
• University of NottinghamcoreStrategic or Co-development PartnerCollaborations in research and innovation with the University of Nottingham and Institute of Mental Health.
• Institute of Mental HealthcoreStrategic or Co-development PartnerJoint research and innovation collaborations advancing mental health research and practice.
• GPs and HospitalscoreStrategic or Co-development PartnerPartnership with GPs and hospitals where people go for operations to provide integrated healthcare.
• Care Quality CommissioncoreOthersCQC regulates and inspects Trust services to ensure quality and safety standards are met.
• Social ServicescoreStrategic or Co-development PartnerInformation sharing partnerships with social services for coordinated care delivery.
• PolicecoreOthersInformation sharing where health or safety of others is at risk or where law requires disclosure.
• Local AuthoritiescoreStrategic or Co-development PartnerPartnerships with local authorities for education services and coordinated health and social care.
• Other CRIS Network TrustscoreTechnology or IntegrationCRIS Network allows combining data with other NHS trusts with permission for richer research insights.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Cambridgeshire and Peterborough NHS Foundation Trust: NHS Foundation Trust delivering mental health, learning disability, children and community physical health services across Cambridgeshire and Peterborough. Comparable integrated provider structure with similar service mix to Nottinghamshire.
• Dudley and Walsall Mental Health Partnership NHS Trust: NHS mental health and community trust in the West Midlands providing inpatient mental health, community mental health, learning disability and primary care psychological services. Highly comparable single-region integrated mental health operating model.
• Lincolnshire Partnership NHS Foundation Trust: East Midlands mental health and learning disability NHS Foundation Trust. Comparable as a regional mental health-focused trust with similar specialist inpatient, community and learning disability pathways serving a defined county population.
• Northamptonshire Healthcare NHS Foundation Trust: Combined mental health, learning disability and community physical health NHS Foundation Trust. Closely matches the Nottinghamshire portfolio breadth, including adult mental health, community services and specialist learning disability provision.
• Norfolk and Suffolk NHS Foundation Trust: NHS Foundation Trust providing mental health, learning disability and specialist services across Norfolk and Suffolk. Comparable single-trust regional mental health and learning disability provider with similar service-line breadth.
• Pennine Care NHS Foundation Trust: NHS Foundation Trust providing mental health, learning disability and community services across Greater Manchester. Comparable as a large combined mental health and community services provider operating across multiple boroughs within a defined region.
• Hertfordshire Partnership University NHS Foundation Trust: NHS Foundation Trust providing mental health and learning disability services in Hertfordshire. Comparable specialist mental health and learning disability operating model with similar scale and population catchments.
• Sussex Partnership NHS Foundation Trust: NHS Foundation Trust providing mental health, learning disability and neurological services across Sussex. Closely comparable as a specialist mental health and learning disability trust serving a fixed regional catchment.
• Leicestershire Partnership NHS Trust: East Midlands NHS Trust delivering integrated mental health, learning disability and community health services across Leicester, Leicestershire and Rutland. Directly comparable on service portfolio, regional footprint and the community-plus-mental health operating model.
• Derbyshire Healthcare NHS Foundation Trust: Neighbouring East Midlands NHS Foundation Trust providing mental health, learning disability and community health services across Derbyshire. Closest geographic and service-mix peer given the very similar combined portfolio of inpatient mental health, community care and specialist learning disability provision.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nottshealthcare
• YouTubeyoutube.com/channel/UCXzHahxZ1Btms3ze1G1QrKg
• Facebooken-gb.facebook.com/nottinghamshirehealthcare
• LinkedInlinkedin.com/company/nottinghamshire-healthcare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Nottinghamshire Healthcare NHS Foundation Trust