Chaplaincy Australia

Name

Chaplaincy Australia

Legal name

ACC Chaplaincy Australia Limited

Website

https://chaplaincyaustralia.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Pastoral Care Services

NAICS

Other Schools and Instruction (6116), Religious Organizations (8131), Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Denominational Theological Colleges (e.g., Catholic, Orthodox, Protestant, Evangelical) (EDAHAKAM)

akta.pro secondary industries

Missionary Training Colleges & Schools (EDAHAKAF), Faith-Based Humanitarian Aid & Relief Ministries (BPAGAJAF), Faith-Based Healthcare Ministries (Hospitals, Clinics, Medical Missions) (BPAGAJAH)

Keywords

• Pastoral care services
• Chaplaincy network
• Professional chaplaincy training
• Community chaplaincy deployment
• Disaster response chaplaincy

Headquarters

HQ city

Parramatta

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Contributions: Chaplaincy Australia operates primarily through donations. The organization states that in most cases no charge or fee is required by organizations receiving chaplaincy services. Donations are tax deductible.
2. Membership and Accreditation Fees: The organization generates revenue through membership fees including Affiliate Membership ($65/year), Associate and Chaplain Accreditation ($180 for two years), and Supervision/Mentor memberships ($50-100/year).
3. Training and Professional Development: Revenue generated from training courses including Certificate IV in Chaplaincy and Pastoral Care, Minister's Chaplaincy Upgrade, and various professional development workshops and events.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Chaplaincy Australia operates a national network of trained chaplains deployed across schools, hospitals, aged care facilities, correctional centres, workplaces, and emergency services in Australia. The organization offers accredited training programs (Certificate IV in Chaplaincy & Pastoral Care, +Chaplaincy, Chaplaincy Essentials, School Chaplaincy Foundations, Minister's Chaplaincy Upgrade), multi-tiered accreditation (Affiliate, Associate, Chaplain), supervision and mentoring services, and disaster response deployment funded primarily through tax-deductible donations and government grants.

Product overview

Chaplaincy Australia operates as a national network offering a coordinated portfolio of chaplaincy services, training programs, and professional support. The core offerings include accredited training programs (Certificate IV in Chaplaincy & Pastoral Care, +Chaplaincy, Chaplaincy Essentials, School Chaplaincy Foundations, and MCU pathway), multi-tiered accreditation (Affiliate, Associate, Chaplain), supervision & mentoring services, and disaster response deployment. Additional services include The 75% Plan emergency preparedness program, 1800Chaplain online support resources, and ongoing professional development events. The organisation connects chaplains with placement opportunities across schools, hospitals, aged care facilities, workplaces, prisons, and emergency services.

Differentiator

Problem solved

Functional benefit

Products and services

• Certificate IV in Chaplaincy & Pastoral Care A nationally recognised qualification for school, hospital, aged care, community, and crisis chaplaincy roles. This is the foundational training program for becoming an accredited chaplain with Chaplaincy Australia.
• +Chaplaincy An accessible introductory program covering grief and loss, suicide awareness, mental health support, and practical pastoral response. A starting point for individuals drawn to caring ministry.
• Chaplaincy Essentials Core training module covering essential chaplaincy skills and practices for prospective chaplains.
• School Chaplaincy Foundations Specialised training for chaplains working in educational settings, particularly public schools, addressing student wellbeing and pastoral care in school environments.
• Minister's Chaplaincy Upgrade (MCU) A pathway for ordained pastors or ministers to formalise their chaplaincy experience and upgrade credentials from PMC to OMC level within Chaplaincy Australia.
• Chaplaincy Network Accreditation Multi-tiered accreditation system including Affiliate Membership (entry-level, $65/year), Associate accreditation, and Chaplain accreditation (full professional status, $180 for two years) requiring minimum Certificate IV plus Safer Churches Training and state-specific working with children checks.
• Supervision & Mentoring Services Professional supervision and mentoring programs for chaplains and pastoral workers, including Recognised Supervisors, Supervision Interns, and Mentors to support self-care, professional development, and ongoing supervision ($50-100/year membership).
• The 75% Plan A comprehensive emergency and disaster preparedness program for churches, including coordinator checklists, consultation workbooks, and after-action reporting tools for community disaster response.
• 1800Chaplain Online chaplaincy care, support and resources platform providing a safe space for reflection and direction for individuals seeking pastoral guidance.
• Disaster Response Deployment Voluntary deployment program for accredited chaplains to respond to disasters (bushfires, floods, emergencies), requiring specific disaster response training and coordinated through the Disaster Recovery Chaplaincy Network (DRCN).

Quantifiable outcome

• 2,000+ students supported weekly through school chaplaincy programs
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Disaster Recovery Chaplaincy Network (DRCN)coreStrategic or Co-development PartnerChaplaincy Australia chaplains are part of the Disaster Recovery Chaplaincy Network (DRCN) response, mobilised during natural disasters such as floods. Chaplains are trained in specific disaster response through the 75% Plan and deployed to evacuation centres and affected communities.
• Alphacrucis University CollegecoreStrategic or Co-development PartnerChaplaincy Australia partners with Alphacrucis University College for training delivery, including the Certificate IV in Chaplaincy and Pastoral Care. Susan Marcuccio previously worked as a chaplaincy trainer with both organizations. Heavily discounted professional development courses are available through this partnership.
• Safer ChurchescoreImplementation/ SI/ Consulting PartnerSafer Churches Training is a requirement for all Chaplaincy Australia network members. The online training course addresses child protection requirements identified following the Royal Commission into Institutional Responses to Child Sexual Abuse.
• Generate MinistriesminorOthersGenerate Ministries is the largest provider of chaplains in NSW state schools with over 220 positions. They participated in the 10th anniversary celebration of the public school chaplaincy program. This represents a relationship between providers in the same sector.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Anglicare Australia: Anglicare operates a broad portfolio of community services including hospital, aged care, and prison chaplaincy across Australia, overlapping with Chaplaincy Australia’s healthcare and corrections segments.
• The Salvation Army Australia: The Salvation Army runs an extensive chaplaincy program across prisons, hospitals, emergency services, and ADF, making it a broader incumbent with overlapping multi-sector pastoral coverage.
• Baptist Care Australia: Baptist Care delivers faith-based community and pastoral care services including chaplaincy in aged care, family services, and crisis support, comparable in mission and multi-sector deployment.

Emerging players

• Alphacrucis University College: Alphacrucis is Chaplaincy Australia’s training delivery partner for the Cert IV in Chaplaincy and Pastoral Care and a Pentecostal college with comparable faith-based educational offerings.

Others

• Australian Christian Churches: ACC is the parent denomination and strategic operating company of Chaplaincy Australia, providing the church-network pipeline that supplies chaplains and supports fundraising.
• St John Ambulance Australia: St John Ambulance partners with chaplaincy networks for emergency services pastoral care and provides training, welfare, and volunteer chaplain support that intersects with Chaplaincy Australia’s EMS chaplaincy vertical.

Direct peers

• Access Ministries: Access Ministries is a major Victorian chaplaincy provider placing chaplains in state schools, directly competing with Chaplaincy Australia for government-funded school chaplaincy contracts in Victoria.
• YouthCARE WA: YouthCARE is the primary school chaplaincy provider in Western Australian government schools, directly comparable on funding source, deployment model, and target institutions to Chaplaincy Australia.
• Generate Ministries: Generate Ministries is the largest provider of chaplains in NSW state schools, with more than 220 positions, and a direct competitor for the same federal school chaplaincy funding and chaplain pipeline.
• Scripture Union Queensland: Scripture Union QLD delivers school chaplaincy and Christian outreach across Queensland state schools, competing head-to-head with Chaplaincy Australia’s QLD/NT state office for the same federal funding envelope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chaplaincy Australia