NYS Department of Corrections and Community Supervision

What NYS Department of Corrections and Community Supervision does

The New York State Department of Corrections and Community Supervision (DOCCS) is a New York State executive-branch agency formed in 2011 through the merger of the Department of Corrections and the Division of Parole, with origins traceable to 1930. The agency operates 41 correctional facilities statewide and manages community supervision of formerly incarcerated individuals through 36+ area offices, County Re-Entry Task Forces, and Re-Entry Operations offices. Its statutory mandate covers incarceration, parole release decisions (via the Board of Parole, which sits within DOCCS with independent authority under Article 12-B of the Executive Law), community supervision, victim services, and reentry support.

DOCCS' core products and services span custody operations, the Board of Parole, Community Supervision, Re-Entry Services, the Office of Victim Assistance, the Office of Special Investigations (OSI), the Clemency Program, PREA compliance, and the Sex Offender Registry. Underlying technology comprises government case management and public-facing portals (Incarcerated Lookup, Parolee Lookup, Parole Calendar, DOCCS Dashboard Portal), a multilingual public website (15 languages), body-worn camera programs across all 41 facilities, fixed camera surveillance (12 completed, 6 in upgrade, 29 in design/construction under a $400M FY2026 acceleration budget), body image scanners at every facility entrance, an expanded OSI K9 unit, and secure messaging for incarcerated individuals and families.

DOCCS is funded exclusively through New York State annual appropriations — there is no commercial revenue model or pricing structure. Services are delivered at no direct charge to end-users; commissary, phone, and package programs are operated by approved third-party vendors. The agency sells nothing; its growth is measured in budget allocations, headcount, infrastructure buildout, and operational outcomes (e.g., a reported 93% reduction in contraband package recoveries from 920 in 2020 to 62 in 2025, a 155% increase in Correction Officer exam takers, and a 43% increase in Training Academy graduates).

Name

NYS Department of Corrections and Community Supervision

Legal name

New York State Department of Corrections and Community Supervision

Website

https://doccs.ny.gov

Company type

Public

Founded year

2011

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

DOCCS is a New York State executive-branch agency that operates 41 correctional facilities, community supervision for parolees, and reentry services statewide, funded entirely through state appropriations.

Ownership category

akta.pro rank

Product category

Corrections and Community Supervision Services

NAICS

Correctional Institutions (922140), Parole Offices and Probation Offices (922150)

SIC

Services-Facilities Support Management Services (8744), Services-Health Services (8000)

akta.pro primary industry

Adult Corrections (Prisons & Jails) (BPAIAFAD)

akta.pro secondary industries

Community Corrections (Probation, Parole & Reentry) (BPAIAFAE), Reentry, Rehabilitation & Reintegration Programs (Education, Vocational, Case Management) (BPAKANAH), Correctional Health, Mental Health & Substance Abuse Services (In-Custody) (BPAKANAG)

Keywords

• Correctional services
• Community supervision
• Incarceration management
• Parole services
• Reentry programs

Headquarters

HQ city

Albany

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Appropriation: DOCCS is a New York State government agency funded through annual state budget appropriations. Services are provided at no direct cost to individuals served.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

DOCCS operates 41 correctional facilities and manages community supervision (parole) of formerly incarcerated individuals across New York State. The agency provides secure custody, rehabilitation programs (education, vocational training, substance abuse treatment, mental health services), reentry support, victim assistance, and discretionary parole release decisions through the Board of Parole. Services are funded by state appropriations and delivered at no direct cost to individuals served.

Product overview

DOCCS operates a government corrections and community supervision system with multiple interconnected web-based tools and service programs. The core operations include the DOCCS Lookup tools (Incarcerated Lookup and Parolee Lookup) for public information, the Board of Parole for discretionary release decisions, and Community Supervision for parolee oversight. Supporting services include Re-Entry Services connecting returning citizens with housing, employment, medical, and mental health resources; Education and Vocational Programs providing academic and trade training; Medical Services including nursing and pharmacy; Victim Assistance through the Office of Victim Assistance; and operational programs like the Vendor Package Program and PREA compliance. The department also maintains the DOCCS Dashboard Portal for data reporting and the Recover, Recruit, and Rebuild Initiative for facility safety improvements.

Differentiator

Problem solved

Functional benefit

Products and services

• DOCCS Lookup (Incarcerated Lookup) Web-based search tool that allows the public to locate individuals currently incarcerated in New York State correctional facilities.
• Parolee Lookup Web-based search tool for finding individuals currently under community supervision (parole) in New York State.
• Board of Parole Independent body responsible for discretionary release decisions, setting parole conditions, and revoking parole for incarcerated individuals in New York State.
• Community Supervision Supervision of formerly incarcerated individuals released to parole, including compliance monitoring with release conditions and ensuring public safety through parole oversight.
• Re-Entry Services Resource referrals and support for incarcerated individuals returning home, covering housing, substance abuse prevention, anger management, domestic violence counseling, mental health services, medical services, mentoring, and employment.
• DOCCS Dashboard Portal Online data reporting tool providing public access to DOCCS departmental statistics through the NYS Open-NY website.
• Office of Victim Assistance Ensures crime victims are aware of their rights and provides opportunities to be heard through notifications, impact statements, and victim representation in parole processes.
• Clemency Program Program through which the Governor grants clemency in the form of reprieves, commutations, and pardons, including the Youth Pardon Program for eligible non-violent offenders.
• Sex Offender Registry Application providing public access to registered sex offender information as required by federal and state Megan's Law requirements.
• Interstate Compact Program managing community supervision of formerly incarcerated individuals transferring between states under the Interstate Compact for Adult Offender Supervision.
• Office of Special Investigations (OSI) Division conducting investigations including fugitive apprehension, contraband interdiction, staff misconduct, and PREA compliance, with expanded capabilities in data analytics and risk identification.

Quantifiable outcome

• 93% reduction in contraband package recoveries (920 in 2020 to 62 in 2025)
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• New York State Department of Criminal Justice Services (DCJS)coreStrategic or Co-development PartnerDOCCS works with DCJS County Re-Entry Task Force offices to assist incarcerated individuals returning home with resource referrals for housing, substance abuse prevention services, anger management, domestic violence and mental health counseling, medical services, mentoring, employment, and other services.
• NYSCOPBA (New York State Correctional Officers and Police Benevolent Association)coreStrategic or Co-development PartnerLabor union representing correctional officers. Partnership includes Labor Management Agreement, MOAs on recruitment and retention initiatives, Sign-On Bonus program, Retention Bonus program, Pay Differential for College Degree, and HALT Committee collaboration.
• CSEA (Civil Service Employees Association)coreStrategic or Co-development PartnerUnion partnership including Civilian Correction Institutional Differential MOA providing $1.00/hour salary differential for civilian staff at correctional facilities. Also participates in HALT Committee.
• PEF (Public Employees Federation)coreStrategic or Co-development PartnerUnion partnership including Civilian Correction Institutional Differential MOA and participation in HALT Committee for reviewing solitary confinement practices.
• Council 82coreStrategic or Co-development PartnerUnion partnership including MOAs on retention bonuses, pay differentials for college degrees, and participation in HALT Committee.
• WilmerHale Law FirmmajorStrategic or Co-development PartnerIndependent culture assessment retained to conduct review of patterns and practices at Marcy, Mid-State, and other DOCCS prisons following tragedies. WilmerHale served as counsel to the Working Group on Police Reform, Racial Justice of the US Conference of Mayors.
• Amend (Public Health and Human Rights Program)majorStrategic or Co-development PartnerDOCCS entered into agreement with Amend, a public health and human rights program at UCSF, to assess safety and cultural issues within facilities.
• Chicago BeyondmajorStrategic or Co-development PartnerCollaboration on holistic safety and enhancement of facilities' safety and operations for staff and incarcerated population.
• Community Based Organizations (CBOs)coreStrategic or Co-development PartnerPartners with CBOs to develop and implement programs and services through Community Based Residential Programs (CBRP). Awards and manages grant funds through Request for Applications to help formerly incarcerated individuals reintegrate.
• Hudson Link for Higher Education in PrisonmajorStrategic or Co-development PartnerHigher education program in prison allowing incarcerated individuals to earn associate degrees. Graduated 41 students at Green Haven CF (largest graduation) and 38 at Shawangunk CF.
• Pawsitive for HeroesminorStrategic or Co-development PartnerService dog training program at Wyoming, Groveland, and Lakeview correctional facilities. Incarcerated individuals help train puppies for up to 8 months for veterans.
• Office of General Services (OGS)coreStrategic or Co-development PartnerDOCCS contracted with OGS Media Services on large-scale recruitment campaign and OGS for acceleration of fixed camera installation projects.
• Various SUNY Community CollegesminorStrategic or Co-development PartnerEducational partnerships with community colleges including Columbia-Greene CC and Ulster CC for incarcerated higher education programs.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• California Department of Corrections and Rehabilitation: CDCR operates California's state prison system and parole/community supervision functions — directly parallel to NYS DOCCS in mandate, scale, and operations across adult corrections, parole, and reentry.
• Texas Department of Criminal Justice: TDCJ operates state prisons, parole, and community supervision in Texas with similar adult corrections, rehabilitation, and reentry programs serving an incarcerated population under statutory state authority.
• Florida Department of Corrections: Florida DOC operates state prisons and inmate services with comparable adult corrections, rehabilitation, and release functions to NYS DOCCS under state-level statutory authority.
• Pennsylvania Department of Corrections: Pennsylvania DOC operates state correctional institutions and community supervision with similar adult corrections, programming, and reentry responsibilities to DOCCS.
• Ohio Department of Rehabilitation and Correction: Ohio DRC operates state prisons, parole, and community corrections with comparable adult incarceration, rehabilitation, and reentry programming to DOCCS.
• Federal Bureau of Prisons: BOP operates the federal correctional system with analogous functions — secure incarceration, inmate programming, and release preparation — overlapping with DOCCS at the operational level.
• Georgia Department of Corrections: Georgia DOC operates state prisons, offender services, and transition programming comparable to DOCCS in adult corrections operations and reentry responsibilities.
• North Carolina Department of Public Safety — Prisons: NC Prisons operates state correctional facilities and offender programming with adult corrections and reentry functions parallel to NYS DOCCS.
• Illinois Department of Corrections: Illinois DOC operates state prisons, parole, and community reentry with adult corrections, rehabilitation, and supervision services comparable to DOCCS.
• Michigan Department of Corrections: Michigan DOC operates state correctional facilities and parole/community supervision with adult corrections, programming, and reentry functions directly comparable to DOCCS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NYSDOCCS
• YouTubeyoutube.com/@NYSDOCCS
• Facebookfacebook.com/NYSDOCCS
• Instagraminstagram.com/nysdoccs
• LinkedInlinkedin.com/company/nysdoccs

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NYS Department of Corrections and Community Supervision