Stichting PVP

What Stichting PVP does

Stichting PVP is a Dutch non-profit foundation (stichting) headquartered at Herculesplein 12, Utrecht, that delivers the legally mandated patient confidential person (pvp) service for clients of Dutch mental health institutions (ggz-instellingen) under the Wet Verplichte ggz (Wvggz). Approximately 60 pvps are placed on-site at ggz-instellingen across the Netherlands, where they provide independent advisory, advocacy, and complaint support to clients facing voluntary admission, involuntary care, crisismaatregel (crisis measures), or zorgmachtiging (care authorization). A central landelijk bureau in Utrecht of approximately 17-20 staff provides management, legal advice, training, and communication support to the field force, and additional client access is provided through a national helpdesk (telephone 085-330 3000, chat, and email).

The organization's technology footprint is limited to operational tooling rather than a proprietary product platform. Core digital assets consist of a pvp-dossier case management system for tracking client interactions and secure data exchange integrations: the Khonraad system used by municipalities to automate referral of clients at crisismaatregel issuance, and Zorgmail for compliant transmission of personal data with geneesheer-directeurs and ggz-aanbieders. Public-facing assets include a multi-language website (pvp.nl) with downloadable brochures, schema diagrams, sample letters, and educational videos, plus an Instagram presence. No APIs, SDKs, mobile applications, or AI capabilities are offered or disclosed.

Stichting PVP's business model is entirely subsidy-funded, with the Dutch Ministry of Health, Welfare and Sport (VWS) providing an annual budget of €6 million, approximately 90% of which is consumed by staff salaries. The service is provided free of charge to clients and is not monetized through fees, contracts, or commercial activity. The organization holds ANBI (Algemeen Nut Beogende Instelling) status, is GDPR/AVG compliant, and is led by director Sigrid Attema-Van den Broek (since 2021) under the supervision of a Raad van Toezicht. Distribution is hybrid: physical placement inside ggz-instellingen for direct client engagement, plus centralized phone, chat, and email channels, and a B2B information line for ketenpartners (municipalities, geneesheer-directeurs, FACT-teams).

Name

Stichting PVP

Legal name

Stichting PVP

Website

https://pvp.nl

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Stichting PVP is a Dutch non-profit foundation that places approximately 60 patient confidential persons on-site in mental health institutions across the Netherlands to provide free, independent advocacy and rights support to clients under the Wet Verplichte ggz, funded by an annual €6M subsidy from the Ministry of VWS.

Ownership category

akta.pro rank

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Subsidy: Stichting PVP is fully funded by a subsidy from the Ministry of Volksgezondheid, Welzijn en Sport (VWS). The total annual budget is 6 million euros, with approximately 90% allocated to staff salaries.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Stichting PVP provides free, independent patient confidential persons (pvps) who advise and advocate for mental health care clients regarding their rights under the Wet verplichte ggz (Wvggz). The service is delivered through approximately 60 pvps placed on-site at ggz institutions across the Netherlands, a national helpdesk accessible by phone, email, and anonymous chat, and online self-service resources such as sample letters, brochures, and educational animations.

Product overview

Stichting PVP operates as a single-service organization providing Patient Confidential Persons (pvpen) who offer advisory and advocacy support to mental health care clients. The core offering consists of on-site pvp consultants stationed at mental health institutions across the Netherlands, supplemented by a central helpdesk (phone, email, chat) and online self-service resources including sample letters, downloadable guides, and educational videos. Support services cover care authorization procedures, crisis measures, complaint handling, and plain-language information for minors. The organization also serves chain partners (municipalities and healthcare providers) with information services and publishes research on client rights.

Differentiator

Problem solved

Functional benefit

Products and services

• Patiëntenvertrouwenspersoon (PVP) On-Site Support On-site advocacy and advisory support delivered by patient confidential persons placed at mental health institutions, helping clients with questions and complaints regarding compulsory care, treatment, and their legal rights under the Wet verplichte ggz (Wvggz). The intended users are clients in Dutch ggz institutions.
• Chain Partner Information Services Information and consultation services for chain partners (Dutch municipalities, ggz providers, FACT-team staff, geneesheer-directeurs) about the role and tasks of pvps within Wvggz procedures, with secure coordination via Zorgmail and automated data forwarding from municipalities via Khonraad. Intended for healthcare and government chain partners, not individual patients.

Quantifiable outcome

• Free support for all ggz clients in Wvggz-accommodaties
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and supporting.

• Khonraad System (for municipalities)coreTechnology or IntegrationMunicipalities use the Khonraad system to automatically send client data (with consent) to Stichting PVP when a crisismaatregel is issued. This automated data transfer ensures pvp contact with affected clients.
• Zorgmail (secure email)supportingTechnology or IntegrationStichting PVP uses Zorgmail as its secure email provider for receiving personal data from geneesheer-directeurs and ggz-aanbieders, compliant with healthcare data protection requirements.

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

Regional players

• Mind (UK): UK mental health charity providing advice, advocacy, and rights information to people with mental health problems. Comparable to Stichting PVP in offering mental-health-focused client advocacy and rights support, but operates in the UK rather than the Netherlands and does not hold the same statutory mandate.
• Mental Health America: US community-based nonprofit addressing the needs of those living with mental illness through advocacy, education, and screening. Comparable to Stichting PVP in its advocacy-and-rights orientation for mental health clients, but is US-focused and lacks PVP's statutory, government-mandated role.

Direct peers

• Ieder(in): Dutch network for people with chronic illnesses and disabilities advocating for their rights and access to care. Comparable to Stichting PVP in that it provides independent, non-medical advocacy and rights support to vulnerable client groups in the Dutch healthcare system.
• Stichting Lumen: Dutch foundation providing independent client support (cliëntondersteuning) for people in long-term care, including ggz and disability sectors. Comparable to Stichting PVP in mission and delivery model — independent, free advocacy supporting vulnerable clients to exercise their rights within Dutch care institutions.
• Patiëntenfederatie Nederland: National Dutch patient federation representing the collective interests of patients across healthcare. Highly comparable to Stichting PVP as both are Dutch patient-advocacy bodies funded in part through public/social channels and focused on informing patients of their rights and channeling complaints.
• Zorgbelang: Dutch organization representing the interests of users of healthcare, including in long-term and mental health care. Comparable to Stichting PVP as both provide client-side advocacy, information, and complaint support within Dutch healthcare, including for ggz clients.
• MIND Platform: Dutch platform for mental health (psychische gezondheid) bringing together patient and family organizations. Directly comparable to Stichting PVP because both advocate for mental health clients in the Netherlands and address rights, recovery, and client perspective within the ggz system.

Broad incumbents

• GGZ Nederland: Dutch sector association for mental health and addiction care providers. Comparable to Stichting PVP as it sits at the center of the Dutch ggz ecosystem, but represents the provider/employer side rather than the patient side, making it an indirect peer with overlapping stakeholder relationships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/stichtingpvp
• Facebookfacebook.com/61550342818933
• LinkedInlinkedin.com/company/stichting-pvp

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stichting PVP