Oktell Telephone Systems
Oktell is a Russian on-premises Windows communication software platform, active since 2006, offering IP-PBX, contact center, and voice automation for SMBs and mid-market businesses, sold directly via oktell.ru and through authorized distributor OOO Telefonnye Sistemy.
- Company typePrivate
- Founded2006
- HeadquartersMoscow, Russia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Oktell Telephone Systems does
Oktell Telephone Systems is a Russian software vendor that has developed and maintained a unified on-premises communications platform called Oktell since 2006. The product runs on Windows servers using .NET Framework and Microsoft SQL Server, communicates via SIP, and bundles three functional modules — Virtual PBX (1 to 1,000 users), Contact Center (up to 500 operators per server), and Service Operations (IVR, voice robots, outbound campaigns) — on a single architecture with shared database and operator workstation. Notable technical components include a no-code visual scenario editor, skills-based call routing, speech synthesis and recognition for voice robots, full call recording, real-time supervisor analytics, and native integration with 1C, external CRMs, SIP providers, and VoIP gateways.
The company is operated as a sole proprietorship, Individual Entrepreneur Bukashin Denis Alexandrovich, with the software authored originally by Bukashin Petr Alexandrovich and intellectual property co-held by six named individuals and registered with Rospatent (Certificate №2010616685, October 7, 2010). Active feature development ended in 2016 and the platform has been in operation-and-support mode since. The commercial model combines one-time perpetual software licenses with annual license renewals, distributed directly through oktell.ru using automated online purchase/renewal workflows, and through a partner program headed by OOO Telefonnye Sistemy under license agreement №ТС31122020-1. An automated license issuance system powered by an AI virtual assistant was launched in 2026, and the company focuses on the domestic Russian market with no disclosed geographic expansion or external institutional investment.
Oktell Telephone Systems firmographics
Firmographics- Name
- Oktell Telephone Systems
- Legal name
- Individual Entrepreneur Bukashin Denis Alexandrovich (ИП Букашин Денис Александрович)
- Website
- https://oktell.ru
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Oktell is a Russian on-premises Windows communication software platform, active since 2006, offering IP-PBX, contact center, and voice automation for SMBs and mid-market businesses, sold directly via oktell.ru and through authorized distributor OOO Telefonnye Sistemy.
- Ownership category
- akta.pro rank
Oktell Telephone Systems industry classification
Industry- Product category
- Business Communications Software
- NAICS
- Software Publishers (5132), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Software License Resale & Optimization (Perpetual/Subscription) (BPAEAOAC)
Keywords
Where Oktell Telephone Systems is headquartered
LocationHeadquarters
- HQ city
- Moscow
- HQ country
- Russia
- HQ region
- Europe
Offices1 record
Markets served
Oktell Telephone Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Licensing: Perpetual software licenses for the Oktell communication platform. Licenses are purchased, renewed, and modified through an automated online system at oktell.ru.
- License Renewal and Extension: Ongoing revenue from license renewals and modifications. Automated system handles lifecycle from purchase to renewal.
- Partner Distribution: Non-exclusive distribution license granted to OOO Telefonnye Sistemy for software distribution, advertising, user consultation, and intellectual property protection.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Annual | License purchase, renewal, and modification options available through automated system |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Oktell Telephone Systems product offering
Product offeringCore offering
Oktell develops and licenses a Windows-based unified communications platform that combines a Virtual PBX, a Contact Center and Service Operations (IVR, voice robots, outbound campaigns) into a single on-premises software solution. The platform is sold to Russian businesses as perpetual software licenses with annual renewals, and is deployed on customer infrastructure or cloud to handle IP telephony, call routing, speech automation and customer service workflows.
Product overview
Oktell is a unified communications software platform developed in Russia since 2006, operating on Windows OS and deployed on-premise within an enterprise's infrastructure. The platform consists of three core functional modes — Virtual PBX (Виртуальная АТС), Contact Center (Контактный центр), and Service Operations (Сервисы обслуживания) — all built on the same underlying platform and configurable depending on business needs. The Virtual PBX provides SIP-based IP telephony for 1–1000 users with call routing, IVR, recording, and CRM/1C integration. The Contact Center adds inbound/outbound campaign management, intelligent routing, operator supervision, analytics, and support for up to 500 operators. Service Operations enables voice self-service automation through a visual scenario editor, voice robots, outbound calling, callback queues, and database integration. All modules share the same architecture, database, and operator workplace, with no per-feature licensing fragmentation.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual PBX (Виртуальная АТС) Built-in corporate IP PBX with SIP-trunk support, multi-channel capability and flexible call routing; integrates with CRM and IP telephony for effective call management. Scales from 1 to 1000 users and is deployed on-premise on Windows servers. Intended for Russian businesses of all sizes seeking to replace legacy PBX infrastructure.
- Contact Center (Контактный центр) Full-featured on-premise contact center module with task distribution, queues, reporting and omnichannel capabilities (calls, chats, email). Supports up to 500 operators per server (scalable to 600) and is intended for SMB and mid-market companies running customer service operations, lead generation, surveys and other high-volume telephony workloads.
- Service Operations (Сервисы обслуживания) Module for organizing automated voice services for customer self-service, including voice menus (IVR), voice robots, outbound calling campaigns and surveying. Features a visual scenario editor that allows design of voice and multimedia services without programming. Aimed at businesses that want to automate customer notifications, account balance or order status announcements, and mass outbound communications.
Quantifiable outcome
- Cost reduction by two orders of magnitude compared to traditional contact center setup
- +2 more outcomes
Companies that use Oktell Telephone Systems
Customer profileSegments3 records
Ideal customer profiles2 records
Oktell Telephone Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature8 records
Oktell Telephone Systems partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- OOO Telefonnye Sistemy (Телефонные Системы)coreNon-exclusive license agreement № ТС31122020-1 dated December 30, 2020 grants OOO Telefonnye Sistemy rights to distribute Oktell software, provide advertising, inform about intellectual property protection, and consult users. This is the primary authorized distributor for Oktell licenses.
Scale indicators3 records
Recent moves10 records
Expansion highlights4 records
Oktell Telephone Systems competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Oktell Telephone Systems social profiles
Digital presenceOktell Telephone Systems compliance and trust
Trust signalCompliance3 records
Oktell Telephone Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Oktell Telephone Systems leadership team
Management profileNumber of profiles
Profiles2 records
Oktell Telephone Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Oktell Telephone Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Oktell Telephone Systems
What does Oktell Telephone Systems do?
Oktell develops and licenses a Windows-based unified communications platform that combines a Virtual PBX, a Contact Center and Service Operations (IVR, voice robots, outbound campaigns) into a single on-premises software solution. The platform is sold to Russian businesses as perpetual software licenses with annual renewals, and is deployed on customer infrastructure or cloud to handle IP telephony, call routing, speech automation and customer service workflows.
Is Oktell Telephone Systems a public or private company?
Oktell Telephone Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Oktell Telephone Systems founded?
Oktell Telephone Systems was founded in 2006. It employs 11 to 50 people.
Where is Oktell Telephone Systems based?
Oktell Telephone Systems is headquartered in Moscow, Russia, in the Europe region.
How does Oktell Telephone Systems make money?
Three revenue lines are on record. Software Licensing is the primary driver. The others are license Renewal and Extension and partner Distribution.
Does Oktell Telephone Systems have an API?
No public API is recorded for Oktell Telephone Systems.
What industry is Oktell Telephone Systems in?
Oktell Telephone Systems's product category is Business Communications Software. Its primary akta.pro industry code is BPAEAOAC, Software License Resale & Optimization (Perpetual/Subscription). Its NAICS code is 5132 and its SIC code is 7372.