Sea-Help
SeaHelp provides 24/7 nautical breakdown and emergency assistance across European waters via a GPS-enabled mobile app and a regional fleet of response vessels, serving individual boat owners, charter operators, and marina partners through subscription memberships and integrated insurance products.
- Company typePrivate
- Founded2005
- HeadquartersTraunkirchen, Austria
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Sea-Help does
SeaHelp GmbH is a private European nautical breakdown service founded in 2005 that operates 24/7 on-water emergency assistance for recreational boat owners, yacht owners, and charter operators across the Adriatic, Mediterranean (Balearic Islands), and Baltic Sea regions. The company maintains a fleet of response vessels positioned at multiple operational bases in Croatia, Austria, Germany, Spain, Slovenia, the Czech Republic, and Italy, with its primary dispatch headquarters located in Punat, Croatia. Core service delivery is enabled by a GPS-enabled mobile emergency app that allows skippers to request help via SMS transmission of location coordinates with two clicks.
The company operates three membership tiers with annual recurring billing, supplemented by a Business Pass program targeting marina operators and charter companies as distribution partners. SeaHelp extends its commercial model into financial services through SeaHelp Insurance GmbH, a brokerage subsidiary in Austria that distributes yacht hull insurance and charter insurance products (including deposit insurance, skipper liability, and travel cancellation coverage). The integrated model positions rapid on-water response as a claims-cost mitigation mechanism, supporting lower insurance premiums.
The company is founder-operated with Wolfgang Dauser as the authorized representative, has no disclosed external funding, and operates seven wholly-owned regional subsidiaries supporting localized service delivery. Marketing leverages a multilingual website (six languages), a news portal (SeaHelp NEWS), a digital magazine (SeaMagazine), and social media channels, alongside B2B partnerships with marina and charter networks across Europe.
Sea-Help firmographics
Firmographics- Name
- Sea-Help
- Legal name
- Sea-Help GmbH
- Website
- https://sea-help.eu
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- SeaHelp provides 24/7 nautical breakdown and emergency assistance across European waters via a GPS-enabled mobile app and a regional fleet of response vessels, serving individual boat owners, charter operators, and marina partners through subscription memberships and integrated insurance products.
- Ownership category
- akta.pro rank
Sea-Help industry classification
Industry- Product category
- Maritime Assistance Services
- NAICS
- Support Activities for Water Transportation (4883), Other Support Activities for Water Transportation (48839)
- SIC
- Water Transportation (4400), Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Emergency Towage & Rescue (Refloating, Grounding Response) (IMAJANAB)
- akta.pro secondary industries
- Harbor Towage (Ship Assist & Berthing/Unberthing) (TLAHAHAA), Ocean Marine Insurance (Hull, Cargo & Freight) (FSAJAHAA)
Keywords
Where Sea-Help is headquartered
LocationHeadquarters
- HQ city
- Traunkirchen
- HQ country
- Austria
- HQ region
- Europe
Offices7 records
Markets served
Sea-Help business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Membership Fees: Annual membership fees for boat owners, yacht owners, and skippers providing 24/7 breakdown assistance on European waters. Three membership tiers available for individuals, with special business rates for marinas and charter companies.
- Insurance Services: SeaHelp Insurance GmbH provides yacht and boat insurance products including hull insurance (Kaskoversicherung), charter insurance with various coverage options (deposit insurance, skipper liability, travel cancellation), and personal insurance packages. Premiums are kept low through the company's rapid response network that minimizes damage claims.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Individual Memberships - Three tiers available for personal boat/yacht owners |
| Subscription | Annual | Business Pass for Marinas - Special rates for marina operators |
| Subscription | Annual | Yacht and Boat Insurance - Various coverage options |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Sea-Help product offering
Product offeringCore offering
SeaHelp provides 24/7 nautical breakdown assistance across European waters through a network of rescue vessels, including towing, fuel delivery, and salvage operations for boats and yachts. Customers access the service via annual memberships (individual tiers plus a Business-Pass for marinas and charter companies) or on a case-by-case basis. A free GPS-enabled mobile app transmits emergency calls with coordinates to SeaHelp's dispatch center in Punat, Croatia. The company also sells yacht hull insurance and charter insurance through its SeaHelp Insurance GmbH subsidiary.
Product overview
SeaHelp is a maritime breakdown and emergency assistance service operating across Europe, offering a membership-based model with tiered plans. The core offering consists of 24/7 emergency rescue services at sea delivered via a fleet of response vessels, complemented by a mobile app enabling skippers to request help with GPS coordinates transmitted automatically. The product portfolio includes three membership tiers (individual, family, and Business-Pass for commercial customers), yacht insurance products (yacht/motor yacht insurance and charter insurance), and supplementary services such as a boat crime competence center, fuel price information, fee calculators, yacht registration, and power of attorney generation. SeaMagazine serves as a content marketing publication. The insurance offerings operate through SeaHelp Insurance GMBH with reinsurer partnerships to maintain competitive premiums.
Differentiator
Problem solved
Functional benefit
Brands
- SeaHelp Insurance: Insurance products for boats and yachts including yacht insurance and charter insurance
- SeaHelp Membership
- SeaHelp App
- SeaMagazine
Products and services
- SeaHelp Membership (Individual) Annual subscription membership for individual boat and yacht owners providing 24/7 emergency breakdown assistance across European waters, including towing, fuel delivery, salvage, and rapid on-site response. Available in three tiers with online application.
- SeaHelp Business-Pass for Marinas and Charter Companies Annual commercial membership at negotiated special rates for marina operators and charter companies, allowing them to provide SeaHelp breakdown assistance to their berth holders and charter customers as a value-added service.
- SeaHelp Yacht Insurance (Hull/Kaskoversicherung) Hull insurance for motor yachts and sailing yachts sold through SeaHelp Insurance Broker GmbH, featuring competitive premiums supported by SeaHelp's rapid on-site response network that reduces damage size and personal adjusters handling claims at the damage site.
- SeaHelp Charter Insurance Comprehensive insurance package for charter trips covering travel price protection, charter deposit insurance, extended skipper liability insurance, skipper and crew personal coverage, and travel cancellation insurance. Designed for charter companies and charter skippers operating across multiple jurisdictions.
Companies that use Sea-Help
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Sea-Help technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature1 record
Sea-Help partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Marinas (Partner Network)coreSeaHelp partners with marina operators across Europe through the Business Pass program. Marinas offer SeaHelp membership benefits to their customers as a value-added service, with special commercial rates negotiated for bulk membership provisions.
- Charter CompaniescoreCharter companies partner with SeaHelp to provide breakdown assistance and insurance coverage for their charter fleets. The SeaHelp-Charterpass offers comprehensive protection for charter operations including deposit insurance, skipper liability, and travel cancellation coverage.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Sea-Help competitors and assessment
Company assessmentRegional players
- Mediterra Assistance: Mediterranean-focused marine assistance provider offering breakdown and towing to recreational boaters in southern European waters. Comparable service model in overlapping geographies.
Direct peers
- VHF Sea Assistance: French maritime assistance service providing 24/7 breakdown response and towing for recreational vessels in the Mediterranean. Direct European competitor in the same niche category.
- Sea Tow: US-based marine assistance network offering on-water towing, breakdown, and fuel delivery to recreational boaters via membership and on-demand pricing. Closely comparable subscription-based model targeting private boat owners.
- BoatUS (United States Power Squadrons): US-based membership organization combining marine towing, insurance, and a proprietary app for recreational boaters — the most direct functional analogue to SeaHelp's integrated membership-plus-insurance model.
Others
- SOS Méditerranée: European maritime rescue organization operating rescue vessels in the Mediterranean. Different mission (humanitarian SAR vs. recreational breakdown) but comparable operational pattern of multi-country maritime response.
Broad incumbents
- Falck: Large Nordic emergency services group with marine assistance capabilities alongside broader roadside, fire, and ambulance operations. Comparable in mission but operates at significantly greater scale and scope.
- Allianz Marine: Global insurer offering marine hull and liability coverage for recreational and commercial vessels. A scaled incumbent competing for the same insurance wallet that SeaHelp Insurance targets.
Emerging players
- Pantaenius: German-headquartered specialist yacht insurance broker serving European recreational boat owners. Comparable in the insurance half of SeaHelp's stack and a potential distribution competitor.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Sea-Help social profiles
Digital presenceSea-Help financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sea-Help leadership team
Management profileNumber of profiles
Profiles1 record
Sea-Help subsidiaries and ownership
Company hierarchySubsidiaries7 records
Sea-Help funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sea-Help M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sea-Help
What does Sea-Help do?
SeaHelp provides 24/7 nautical breakdown assistance across European waters through a network of rescue vessels, including towing, fuel delivery, and salvage operations for boats and yachts. Customers access the service via annual memberships (individual tiers plus a Business-Pass for marinas and charter companies) or on a case-by-case basis. A free GPS-enabled mobile app transmits emergency calls with coordinates to SeaHelp's dispatch center in Punat, Croatia. The company also sells yacht hull insurance and charter insurance through its SeaHelp Insurance GmbH subsidiary.
Is Sea-Help a public or private company?
Sea-Help is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sea-Help founded?
Sea-Help was founded in 2005. It employs 11 to 50 people.
Where is Sea-Help based?
Sea-Help is headquartered in Traunkirchen, Austria, in the Europe region.
How does Sea-Help make money?
Two revenue lines are on record. Membership Fees are the primary driver. The others are insurance Services.
Who are Sea-Help's main competitors?
Mediterra Assistance is listed as a regional player. Direct peers are VHF Sea Assistance, Sea Tow and BoatUS (United States Power Squadrons). SOS Méditerranée is listed as an others. Broad incumbents are Falck and Allianz Marine. Pantaenius is listed as an emerging player.
Does Sea-Help have an API?
No public API is recorded for Sea-Help.
What industry is Sea-Help in?
Sea-Help's product category is Maritime Assistance Services. Its primary akta.pro industry code is IMAJANAB, Emergency Towage & Rescue (Refloating, Grounding Response), with a secondary code of TLAHAHAA, Harbor Towage (Ship Assist & Berthing/Unberthing). Its NAICS code is 4883 and its SIC code is 4400.