St. Joseph Health

What St. Joseph Health does

St. Joseph Health operates as part of Providence, a faith-based, nonprofit healthcare system formed through the 2016 merger of Providence Health & Services and St. Joseph Health. The organization runs 51 hospitals and more than 1,000 physician clinics across multiple U.S. states, delivering a comprehensive continuum of services spanning primary care, oncology, gastroenterology, heart and vascular, pediatrics, maternity, neurosciences, orthopedics, women's health, and urgent care. Its mission explicitly prioritizes care for poor and vulnerable populations, supported by charity care and financial assistance programs.

The technology layer is anchored by an Epic-based electronic health record system integrated with the Health Gorilla health information network, the MyChart patient portal, and the Providence mobile application for iOS and Android. The mobile app, virtual visit platform, and ExpressCare urgent care clinics together form a multi-modal care delivery surface combining in-person and digital access. Patients can schedule appointments, conduct virtual consultations, view test results, and pay bills through these consumer-facing channels.

Revenue is generated primarily through patient care services billed to individuals and insurance providers across inpatient, outpatient, emergency, and diagnostic settings. Distribution is direct-to-consumer through the hospital and clinic network alongside the mobile app and online portal. Recent operational signals include active clinical research output (Phase III oncology trials, ASCO 2026 participation) and a disclosed data privacy incident affecting patients through the Health Gorilla integration, which represents a material governance risk to the digital health stack.

Name

St. Joseph Health

Legal name

Providence

Website

https://stjosephhealth.org

Company type

Private

Founded year

1920

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

St. Joseph Health operates as Providence, a nonprofit faith-based health system running 51 hospitals and 1,000+ clinics across multiple U.S. states. It delivers inpatient, outpatient, urgent, and virtual care through Epic EHR, MyChart, and a mobile app, serving a broad general patient population including underserved communities.

Ownership category

akta.pro rank

Product category

Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Healthcare services
• Hospital care
• Telehealth services
• Urgent care
• Primary care

Headquarters

HQ city

Irvine

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Services: Revenue from medical services provided to patients across hospitals, clinics, and urgent care facilities. Includes inpatient, outpatient, emergency, and diagnostic services billed to patients and insurance providers.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

St. Joseph Health, operating as Providence, is a healthcare delivery organization providing medical services across a regional network of hospitals, physician practices, urgent care clinics, and virtual care channels. The organization delivers specialty and primary care including cancer, heart and vascular, pediatrics, maternity, neurosciences, orthopedics, women's health, and gastroenterology to patients across multiple U.S. states. Patients can access care through scheduled in-person appointments, walk-in urgent care (ExpressCare), and digital channels including the Providence mobile app, the Epic-based MyChart patient portal, and telehealth video/phone visits.

Product overview

St. Joseph Health (operating as Providence) offers a unified healthcare platform combining in-person and digital care services. The core patient-facing products include the Providence App (mobile application for care management), Virtual Care (telehealth video/phone consultations), Same Day Care/Urgent Care (walk-in clinic services), and MyChart Patient Portal (Epic-based health record access). These products work together through the Providence ecosystem, enabling patients to access primary care, specialty services (Cancer, Heart & Vascular, Orthopedics, Neurosciences, Pediatrics, Women's Health, Gastroenterology), and urgent care across a network of providers and facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Providence Swedish Neuroscience Institute (PSNI): Neuroscience institute providing specialized neurological care and research

Products and services

• Providence App Mobile healthcare application enabling patients to schedule and manage appointments, conduct virtual visits, receive care team updates, and view health records on-demand. Available on iOS and Android.
• Virtual Care Telehealth service enabling patients to see healthcare providers via online video and phone appointments for treatment and diagnosis without visiting a doctor's office.
• Same Day Care / Urgent Care Walk-in urgent care and ExpressCare clinic services with extended hours open 7 days a week for immediate attention for minor to moderate health concerns.
• MyChart Patient Portal Online patient portal (powered by Epic) for scheduling appointments, viewing test results, and managing personal health records.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HCA Healthcare: The largest for-profit hospital operator in the US, with an extensive network of hospitals, urgent care centers, and physician practices. Comparable to Providence in operational scale and multi-state footprint, though differing in for-profit status and mission framing.
• Tenet Healthcare: Major multi-state hospital and ambulatory care operator with significant outpatient and digital investments. Comparable to Providence in offering a mix of acute care, outpatient, and digital services across diverse geographies.
• Kaiser Permanente: Integrated nonprofit payer-provider system with extensive hospitals, physician groups, and a highly mature digital patient portal and telehealth experience. Comparable to Providence in integrated care model and digital emphasis, though its closed payer-provider model differs.

Direct peers

• Banner Health: Large nonprofit health system operating hospitals, physician clinics, and digital health services across multiple western and southwestern states. Comparable to Providence in scale, geographic footprint, and integrated delivery focus.
• Bon Secours Mercy Health: Catholic nonprofit health system formed through a merger of Bon Secours and Mercy Health, operating across multiple states with hospitals, outpatient centers, and digital patient services. Comparable in scale, mission, and post-merger integration profile.
• CommonSpirit Health: One of the largest nonprofit, faith-based health systems in the United States, operating a comparable multi-state network of hospitals, clinics, and virtual care services. It is the closest direct peer to Providence in scale, mission, and integrated delivery model.
• Trinity Health: National Catholic nonprofit health system operating hospitals, continuing care, and outpatient programs across numerous states. Closely comparable to Providence in mission-driven, multi-state nonprofit structure and breadth of services.
• Ascension Health: Large Catholic, nonprofit health system with hospitals, physician clinics, and digital/patient portal tools across multiple states. Highly comparable to Providence in faith-based identity, integrated delivery footprint, and patient-facing digital offerings.
• Advocate Health: Large nonprofit health system formed through the merger of Advocate Aurora Health and Atrium Health, operating hospitals, clinics, and digital services across multiple states. Comparable to Providence in scale, integrated care model, and post-merger consolidation profile.
• AdventHealth: Faith-based nonprofit health system with a sizable network of hospitals, physician practices, urgent care, and virtual care. Comparable to Providence in brand identity, comprehensive service lines, and adoption of digital patient tools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights5 records

Customer concentration

• Xx.com/stjoehealth
• YouTubeyoutube.com/channel/UCCJ8wEkiHBHkVD8Jb7sbIBg/featured
• Facebookfacebook.com/providence
• LinkedInlinkedin.com/company/providencehealthsystem
• Instagraminstagram.com/providencehealthsystem

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Joseph Health