Sakai Moving Service

What Sakai Moving Service does

Sakai Moving Service (株式会社サカイ引越センター, ticker 9039) is a publicly listed Japanese moving services company founded in November 1971 and headquartered in Sakai, Osaka Prefecture, operating nationwide from Hokkaido to Okinawa. The company executes approximately 818,932 residential and commercial moves annually (FY2025) with a workforce of 5,001–10,000 employees, generating ¥121.0B in consolidated revenue in FY2025 (FY2026E guidance: ¥124.7B) at an 11.3% operating margin. Its core product architecture consists of three tiered service plans — Full Service, Standard, and Economy — complemented by digital channels including the Sasatto web-based single-person booking system, Marimo video-call remote estimation, and a nationwide corporate sales (法人部) division handling office relocations.

Revenue is generated predominantly through per-move transaction fees determined by distance, cargo volume, and plan tier, supplemented by add-on modules (Safety Guarantee Pack ¥2,200, Ethical Moving ¥1,100 CO2 offset, air-clean coating, electrical work, house cleaning via Duskin), e-commerce sales through Panda Selections, and channel partnerships with Rakuten, Ponta, and nanaco point programs. The technology stack includes GPS-enabled biometric monitors for worksite health, video-call estimation platforms, and a Level 2 autonomous long-haul trucking demonstration with T2 scheduled for FY2027 Level 4 deployment.

The go-to-market combines direct-to-consumer field sales (in-home estimates), inside sales (toll-free 0120-00-1141, 24/7 chatbot), self-service web booking, and enterprise field sales through a dedicated corporate department. Recent strategic initiatives include the first competitor acquisition (2025), the Sakai Academy driver-training institution in Indonesia (June 2026), the Resized Moving service for downsizing customers (July 2026), and academic partnership with Juntendo University on employee health and fitness research. The company is led by Representative Director Tajima Tetsuyasu (田島哲康) and trades on the Tokyo Stock Exchange Prime Market with 23,228 shareholders and 42,324,000 shares outstanding as of March 2026.

Name

Sakai Moving Service

Legal name

株式会社サカイ引越センター

Website

https://hikkoshi-sakai.co.jp

Company type

Public

Founded year

1971

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Sakai Moving Service is a publicly listed Japanese moving company (TYO: 9039) that executes approximately 819,000 residential and commercial relocations annually nationwide via tiered service plans, digital self-service booking, and dedicated corporate sales offices, serving individual consumers and businesses across all Japanese prefectures.

Ownership category

akta.pro rank

Product category

Residential and Commercial Moving Services

NAICS

Used Household and Office Goods Moving (484210)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Local Moving with Packing/Unpacking Add-On (HSAKAAAH)

akta.pro secondary industries

Residential Long-Distance & Interstate Household Moving (HSAKABAA), Small Local Moves (Studio/1BR, Mini-Moves) (HSAKAAAF), Move Management (Office Relocations) (BPABAFAC)

Keywords

• Residential moving services
• Office relocation services
• International relocation
• Moving insurance products
• Moving logistics services

Headquarters

HQ city

Sakai

HQ country

Japan

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Moving Services (引越サービス): Core revenue from residential and office moving services across Japan. Charged per move based on distance, cargo volume, and selected service plan (full-service, standard, or economy). Additional fees for optional services such as packing, air conditioner installation, cleaning, and insurance.
2. Optional Services & Add-ons: Add-on services including the Safety Guarantee Pack (安心保証パック) at ¥2,200, house cleaning partnerships, piano transport, vehicle transport, air conditioner work, and reusable/packing material sales through Panda Selections catalog.
3. Point Program Partnerships: Co-marketing with Rakuten Points, Ponta, and nanaco point systems — earning commission-style points per transaction on moving fees, with partners including 7-Eleven (nanaco), Lawson/Other (Ponta), and Rakuten.
4. Ethical Moving (エシカル引越): Additional ¥1,100 per move added to the base fee, passed through to forest conservation via SINRA platform, generating J-credits and providing customers with digital art NFTs.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Sakai Moving Service (株式会社サカイ引越センター) is one of Japan's largest residential and commercial moving companies, performing approximately 800,000 moves annually across three primary service tiers—Full Service Plan (まるごとおまかせ), Standard Plan (スタンダード), and Economy Plan (エコノミー)—differentiated by the level of packing and full-service handling included. Beyond core residential relocations, the company offers dedicated corporate office moving services, international relocation, single-person web-only booking (Sasatto), video-call remote estimates (Marimo), add-on services such as the Safety Assurance Pack, Ethical Moving carbon-offset plans, house cleaning via Duskin, electrical/air-conditioner work, and packing materials.

Product overview

Sakai Moving Service (株式会社サカイ引越センター) operates as a comprehensive moving services company with a multi-tiered product architecture. The core offering is built on three main service plans — Full Service Plan (まるごとおまかせフルサービスプラン), Standard Plan (荷造りおまかせスタンダードプラン), and Economy Plan (荷造り自分でエコノミープラン) — differentiated by the level of packing and service included. These are supplemented by digital-first alternatives: SASAT Quick Reservation (ササッと予約) for fully web-based single-person moves, and Remote Estimate 'Marimo' (まリモ) for video-call-based estimates. The product portfolio extends through add-on modules including Safety Assurance Pack (安心保証パック), Air Clean Coating spray, house cleaning (via Duskın), electrical work, packing materials, and the Ethical Moving (エシカル引越) CO2 offset plan. Sub-brands cover office moving, overseas moving, reuse/purchase services, the Panda Selections e-commerce site, a friend referral campaign, the SAKAI HealthCare Challenge wellness program, and the Magokoro Panda corporate mascot. New offerings announced include Resized Moving (リサイズ引越, launching July 2026), the Sakai Academy driver training institution (June 2026), and an autonomous truck transport demonstration with T2 (April 2026).

Differentiator

Problem solved

Functional benefit

Brands

• まリモ (Marimo): Remote estimation service via video call for single-person moves
• ササッと予約
• 安心保証パック
• エシカル引越
• SAKAI HealthCare Challenge

Products and services

• Full Service Plan (まるごとおまかせフルサービスプラン) Premium-tier residential moving service where professional staff handle all packing, carrying, transportation, unpacking, and setup of belongings; designed for families and multi-person households seeking turnkey relocation.
• Standard Plan (荷造りおまかせスタンダードプラン) Mid-tier residential moving service where Sakai staff handles packing (荷造りおまかせ) while the customer handles some preparation; covers loading, transportation, and unloading for households balancing service and cost.
• Economy Plan (荷造り自分でエコノミープラン) Budget residential moving plan where the customer packs all belongings themselves (荷造り自分で) and Sakai handles transportation, loading, and unloading for cost-conscious households.
• SASATTO Quick Reservation (ササッと予約) Fully web-based single-person move booking and contracting service launched in 2024 covering nationwide including long-distance (Tokyo–Osaka from ¥35,000). Customers complete estimate, contract, and cashless payment entirely online; partner-company staff perform the moves. Excludes tower apartments of 20+ floors.
• Remote Estimate 'Marimo' (まりも) Mobile video-call-based moving estimate service launched in 2023 for single-person moves. Customers receive an SMS link on the appointment day and complete an approximately 30-minute estimate session; available nationwide including some remote islands.
• Safety Assurance Pack (安心保証パック) Optional paid add-on priced at ¥2,200 (tax included) per move covering damage during packing and transport (up to ¥50,000 per move in repair value), plus a 10-minute post-move assistance window and a 6-month furniture rearrangement service.
• Ethical Moving (サカイのエシカル引越) Optional add-on adding ¥1,100 (tax included) per move to fund forest conservation in Owase City, Mie Prefecture via the SINRA platform operated by paramita, generating J-credits and providing customers with a digital art NFT certificate (Ethical Passport); estimated 0.056 tCO2 offset per move.
• Office Moving (オフィスの引っ越し) Specialized corporate office relocation service covering office equipment, furniture, and IT infrastructure moves for businesses, served by a dedicated nationwide corporate sales team.
• Overseas Moving (海外への引っ越し) International relocation service coordinating moves abroad for households, including customs documentation support and international logistics partnerships for arrivals and departures from Japan.
• Resized Moving (リサイズ引越) New service announced in 2026 targeting customers downsizing their lifestyle. The CM campaign launched July 1, 2026.
• Air Clean Coating Spray (無光触媒エアークリーンコーティング) Photocatalytic antibacterial and antiviral spray product using light-independent titanium phosphate, sold at ¥9,800 (tax included) for 350ml, SIAA mark certified, available via the Panda Selections catalog.
• Packing Materials and Cardboard Boxes (Panda Selections) E-commerce product line of moving supplies including cardboard boxes (large 52×35×34cm; small 35×32×34cm), hanger cases, shoe boxes, packing paper, air cap, and hand wrap sold via the Panda Selections online catalog.

Quantifiable outcome

• Average caloric burn per move: up to 1,930 kcal for the most active worker (comparable to 2 servings of pork cutlet set meal)
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability1 record

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• MinoricoreStrategic or Co-development Partner · 13 March 2026Partnership with Minori and DMI to establish 'Sakai Academy' in Indonesia — an educational institution to train foreign drivers in Japanese language and driving skills. Opening June 2026, the academy aims to address Japan's critical logistics labor shortage by recruiting ~60 individuals annually, targeting 300 skilled drivers within 5 years.
• DMIcoreStrategic or Co-development Partner · 13 March 2026Joint memorandum with DMI and Minori to open 'Sakai Academy' in Indonesia (June 2026). DMI contributes to the international driver training program addressing Japan's driver shortage.
• T2coreTechnology or Integration · 12 March 2026Joint demonstration of autonomous household goods transport using T2's Level 2 self-driving trucks on expressways between Kanto and Kansai regions starting April 2026. Companies plan to implement Level 4 autonomous trunk transport by FY2027, with switching bases planned in Ayase City (Kanagawa) and Kobe City (Hyogo). First such initiative in Japan's moving industry.
• Heart Moving Center (Heart 引越センター)coreStrategic or Co-development Partner · 12 March 2026Partner in the joint demonstration of autonomous truck transport of household goods with T2, marking the first self-driving truck moving demonstration in Japan's industry.
• Yamaha Piano Service (ヤマハピアノサービス)minorOthersReferral partnership for piano disposal and appraisal. Customers are directed to call Yamaha Piano Service (0120-138-444) for piano buyout or disposal assessment.
• Duskin (ダスキン)minorChannel Partner/ Reseller/ DistributorPartnership with cleaning giant Duskin to offer professional house cleaning services (旧居・新居のお掃除) as part of the moving service package. Sakai recommends and arranges Duskin's specialized cleaning staff for pre/post-move cleaning.
• SINRA / paramitacoreTechnology or IntegrationSINRA, a CO2 offset platform operated by paramita, facilitates the Ethical Moving (エシカル引越) program. Sakai passes ¥1,100 per participating customer to fund forest conservation in Owase City, Mie Prefecture, generating J-credits.
• Owase City, Mie Prefecture (三重県尾鷲市)minorOthersMunicipal partner for forest conservation activities funded by the Ethical Moving (エシカル引越) program. The city's forests serve as the carbon offset destination, with ~720 volunteers including Sakai employees participating in biodiversity restoration.
• Juntendo University (順天堂大学)coreStrategic or Co-development PartnerAcademic partnership with Juntendo University's Graduate School of Sports and Health Sciences. Three professors (Naito Hisashi, Tanimoto Michiya, Wakui Sawako) contribute expertise to Sakai's HealthCare Challenge program — analyzing caloric burn of moving work, developing fitness/stretching programs, and studying employee physical transformation over 21 weeks.
• RakutenminorGTM or Marketing PartnerRakuten Point partnership: customers earn 1 point per ¥200 of base moving fee through Rakuten Point card presented at time of quote. Points credited 1–2 months post-move completion.
• Lawsons / PontaminorGTM or Marketing PartnerPonta point program partnership: customers earn 3 points per ¥100 on weekday moves, 2 points per ¥100 on weekend/holiday moves. Card must be presented at time of estimate.
• 7-Eleven / nanaco (株式会社セブン・カードサービス)minorGTM or Marketing Partnernanaco point program partnership: customers earn 3 points per ¥100 on weekday moves, 2 points per ¥100 on weekend/holiday moves. Points credited 2 months after payment month.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Others

• Allied International (part of Sirva): International moving and relocation brand under Sirva, comparable to Sakai's overseas moving line in cross-border moves and corporate relocation services for multinational clients in Japan.

Direct peers

• Art Moving Center (アート引越センター): Long-established nationwide Japanese mover with comparable service tiers and corporate relocation offerings, directly competing with Sakai across both single-person and family move segments.
• Arisan Mark (アリさんマークの引越社): One of Sakai's most direct Japanese nationwide household-moving competitors, operating a similar multi-channel booking, in-home estimate, and long-distance service offering in direct competition for the same consumer base.
• Arc Moving Center (アーク引越センター): Nationwide Japanese residential mover offering similar three-tier service plans and long-distance intercity moves, representing a more focused direct competitor to Sakai's consumer moving business.
• Heart Moving Center (ハート引越センター): Mid-sized Japanese nationwide household mover; notably the named partner in Sakai's T2 autonomous truck demonstration, indicating operating overlap and shared exposure to industry-wide labor and automation trends.
• Yamato Home Convenience (ヤマトホームコンビニエンス, part of Yamato Holdings): Dedicated household moving subsidiary of Yamato Holdings (Kuroneko), leveraging the parent's nationwide delivery network to offer residential and office moves with comparable digital booking channels — directly overlapping Sakai's consumer and corporate offerings.

Emerging players

• Crown Worldwide (Crown Relocations): Global relocation and moving specialist with a meaningful Japanese presence in international and corporate relocation, competing for the expat and corporate accounts Sakai addresses under its overseas moving line.

Broad incumbents

• Senko Group Holdings (センコーグループホールディングス): Diversified Japanese logistics group with household goods moving and storage capabilities, overlapping Sakai's trunk transport, distribution, and relocation operations as part of a broader logistics portfolio.
• Nippon Express (日本通運): Japan's largest logistics conglomerate, providing household moving services as part of a broader international freight, warehousing, and relocation portfolio — a broader incumbent with overlapping residential and corporate moving capabilities.
• Sagawa Express / SG Holdings (佐川急便): Major Japanese parcel and logistics carrier with a household moving arm under the SG Holdings umbrella, leveraging nationwide last-mile and parcel infrastructure to compete in residential relocation services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/magokoro_panda?s=11
• Instagraminstagram.com/magokoro_panda?s=11

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sakai Moving Service