Twiins

What Twiins does

Twiins (legal name: Twiins HRM) is an Ecuador-based, privately held SaaS provider of integrated human resources management software serving primarily Latin American organizations. Founded in 2015 and headquartered in Quito, the company employs 101-250 people and operates a cloud-based HRM platform hosted on Rackspace infrastructure with encrypted databases, daily backups, and SSL security. The core platform synchronizes four HR subsystems—Diseño Organizacional (Organizational Design), Manejo de Compensaciones (Compensation Management), Gestión de Talento (Talent Management), and Generación de Compromiso (Commitment/Well-being Generation)—spanning 50+ tools that cover the full employee lifecycle from organizational structure and payroll through talent acquisition, performance, development, workplace safety, and well-being. The company also offers a companion mobile app with georeferencing and virtual biometric features, plus five named add-on ("Complemento") modules: Escaneo Biométrico (AI-based contactless biometric fraud detection), Gestión de Beneficios (flexible benefits marketplace with 1,000+ options), Adelanto de Salario (salary advance), and Firma Electrónica (legally valid electronic signature combining cryptography and biometrics). Twiins AI capabilities are concentrated in two named modules: Predictivos de Conducta (predictive behavioral analytics for risk events such as silent resignations, fraud tendencies, and performance decline) and AI-driven computer vision for the biometric scanning add-on.

The business model is a per-seat SaaS subscription with a one-time implementation fee plus optional add-on services. Enterprise pricing is quote-based with a "pay only for the modules you use" packaging approach, while the ImpulsoPYME sub-brand, launched in 2024, offers transparent SMB pricing of $250/month flat or $5 per collaborator for companies up to 50 employees. Distribution is sales-led for enterprise customers, supplemented by digital self-service and WhatsApp-based advisor contact for the SMB tier, with a content marketing funnel (blog, glossary, videos, FAQ) and organic social channels (LinkedIn, Instagram, Facebook). Customers include Grupo KFC, Metropolitan Touring, Aseguradora del Sur, TUTEUR, ATRIA, Q4TECH, and Akros across technology, insurance, education, tourism, food service, and general industry verticals. The company is bootstrapped, with no disclosed external funding rounds or institutional investors identified in the source material, and positions itself as the leading HR talent platform in LATAM.

Name

Twiins

Legal name

Twiins HRM

Website

https://twiinshrm.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Twiins is an Ecuador-based SaaS HR management platform serving Latin American enterprises and SMBs with an integrated suite covering organizational design, compensation, talent management, and employee well-being across 50+ tools and add-on modules.

Ownership category

akta.pro rank

Product category

Human Resources Management Software (HRM/HCM SaaS)

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Time, Attendance & Leave Management Outsourcing (T&A, Absence, FMLA) (BPACAKAF)

Keywords

• HR management software
• Talent management platform
• Compensation management solution
• Payroll and benefits software
• Employee engagement platform

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Platform Access: Monthly subscription fee per user for platform access. Clients select and pay only for the tools/modules they use across departments or specific moments. One-time implementation fee covers analysis, process mapping, HR automation configuration, platform setup, and user training. Additional charges for custom integrations with proprietary or third-party systems.
2. ImpulsoPYME - SMB Package: Special pricing for small businesses: $250/month flat rate for up to 50 collaborators, or $5 per collaborator per month. Compact format offering access to core platform modules including organizational design, compensation management, talent management, and engagement generation.
3. Complementos - Add-on Services: Additional services including biometric scanning, benefits management, salary advances, and electronic signatures offered as complementary integrations to the core HRM platform.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

Twiins provides a cloud-based, integrated Human Resources Management (HRM) SaaS platform that synchronizes four core subsystems — Organizational Design, Compensation Management, Talent Management, and Commitment/Welfare Generation — into a single workflow with over 50 HR tools. The platform is offered to enterprises on a subscription basis, with a scaled-down SMB sub-brand (ImpulsoPYME) and optional add-on modules (Biometric Scanning, Benefits Management, Salary Advance, Electronic Signature) extending the offering.

Product overview

Twiins HRM is a cloud-based, integrated Human Resources Management platform (SaaS) for Latin American organizations. The core platform synchronizes four main solution modules—Diseño Organizacional (Organizational Design), Manejo de Compensaciones (Compensation Management), Gestión de Talento (Talent Management), and Generación de Compromiso (Commitment/Welfare Generation)—covering the full employee lifecycle from organizational structure through payroll, talent acquisition, performance, development, and well-being. The platform offers over 50 distinct sub-modules/tools (e.g., Gestión de Planillas, Selección y Contratación, Evaluación y Retroalimentación, Mi Portal, Control de Horarios, Vigilancia Médica). A companion sub-brand, ImpulsoPYME, serves small businesses (up to 50 employees) at $250/month. Additional add-on modules include a Mobile App, Biometric Scanning (Escaneo Biométrico) leveraging AI/computer vision, Benefits Management (Gestión de Beneficios), Salary Advances (Adelanto de Salario), and Electronic Signature (Firma Electrónica). The platform is built on cloud infrastructure with over 20 pre-built third-party integrations (accounting, biometric, evaluation systems) and uses SSL encryption for data security.

Differentiator

Problem solved

Functional benefit

Brands

• ImpulsoPYME: An accessible HR management solution designed for small businesses (PYMEs) with up to 50 collaborators. Includes modules for organizational design, compensation management, talent management, and employee well-being. Offered at $5 per collaborator per month or $250 per month for full platform access.

Products and services

• Twiins HRM Platform Cloud-based, integrated Human Resources Management SaaS platform that synchronizes four HR subsystems (Diseño Organizacional, Manejo de Compensaciones, Gestión de Talento, and Generación de Compromiso) into a single system, automating routine HR operations and integrating all HR processes into one workflow for enterprise customers across Latin America.
• Diseño Organizacional (Organizational Design) Organizational Design module that enables organizations to design and implement enterprise architecture for precise, reliable operations, including enterprise model, employee administration, self-service and communication/Mi Portal, people analytics, organizational architecture, role design, onboarding, digital billboard, documentation and regulations, and people analytics.
• Manejo de Compensaciones (Compensation Management) Compensation Management module managing payroll, variable pay, bonuses, results-based commissions, savings fund, salary analysis, salary competitiveness, time tracking, and salary equity with transparency and financial control.
• Gestión de Talento (Talent Management) Talent Management module covering talent attraction and hiring, performance and productivity evaluation, employee experience and culture, training and development, talent mapping (9Box), career and succession planning, surveys and pulse checks, training ROI, and AI-powered Predictivos de Conducta (behavior prediction).
• Generación de Compromiso (Commitment/Well-being Generation) Well-being and commitment module protecting employee health, safety, and well-being by integrating prevention and compliance, including social work, workplace safety and risk management, accident investigation, medical surveillance, mental health, socioeconomic records, absence management, well-being programs, prevention programs, social environment, and governance.
• ImpulsoPYME HR solution designed specifically for small businesses (PYMEs) with up to 50 employees, offering a compact, accessible format of the Twiins platform covering Organizational Design, Compensation Management, Talent Management, and Commitment Generation subsystems at $250/month flat or $5 per collaborator.
• Escaneo Biométrico (Biometric Scanning) AI-based biometric scanning and fraud prevention add-on using contactless biosignal processing, behavioral science, and psychophysiological deception detection (PDD) to validate declarations non-invasively via remote physiological sensors; targeted at remote, non-invasive fraud prevention use cases.
• Gestión de Beneficios (Benefits Management) Flexible benefits package tool allowing companies to create personalized benefit offerings, with employees selecting from over 1,000 benefit options worldwide covering health, wellness, entertainment, streaming, and clothing; credits are non-expiring and cumulative, delivered via a digital marketplace accessible from the employee portal.
• Adelanto de Salario (Salary Advance) Salary advance service enabling employees to access earned wages before payday with no paperwork, providing immediate liquidity, integrating with the existing payroll system, and operating with no impact on the company's cash flow to reduce financial stress and promote productivity.
• Firma Electrónica (Electronic Signature) Electronic signature service supporting both in-person and remote signing, combining cryptography and biometrics for secure, legally valid digital document and contract signing.

Quantifiable outcome

• Reduction in HR operational activities
• +5 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• RackspacecoreTechnology or IntegrationCloud infrastructure partner providing hosting services with over 7,000 global certifications. Rackspace ensures advanced security, data protection, daily backups, and protection against cyber attacks, fraud, flooding, electrical discharges, and power outages.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Twiinshrm
• LinkedInlinkedin.com/company/twiinshrm
• Instagraminstagram.com/twiinshrm

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twiins