What SEN'EAU does

SEN'EAU is the exclusive operator of drinking water production and distribution across Senegal's urban and peri-urban zones, established on January 1, 2020 under a concession contract with the Senegalese state. Ownership sits in a public-private partnership structure: SUEZ holds 45%, the Senegalese state via FONSIS holds 24%, sector employees hold 11%, and sector partners hold 24%, giving Senegalese interests a combined 55% controlling position. The company serves millions of residential, commercial, and industrial customers across 11 regions with approximately 1,200 employees, having added more than 1.3 million persons served and over 135,000 new connections since inception, and distributing 225 million m³ of water in 2022.

The infrastructure base comprises 6 surface water treatment plants, 9 groundwater plants, 212 boreholes, and 17,800 km of distribution network. Recent capital additions include the KMS3 plant contributing 100,000 m³/day to Dakar, the VISIO 360° real-time network monitoring system, Aquadvanced water-network management software, and a 21 MW solar PV field built in partnership with TotalEnergies. Technology at the customer edge includes the smart-potence connected metering pilot and the ADAMA chatbot, supported by 300+ telemetry stations feeding operational analytics. Strategic partnerships extend to TotalEnergies (renewable energy), USSEIN (research), Campus Franco-Sénégalais, CSFP-BTP, and 3FPT.

Revenue is generated through regulated water tariffs billed to a mass-market utility customer base, with payment channels including the AAR-SEN'EAU mobile-money system and the Noflaye digital agency. Commercial expansion has been delivered through new agencies (Kolda in 2026, Rufisque #2, Hann large-client office), and the Centre d'Excellence et d'Innovation was inaugurated in October 2025 to anchor workforce development and operational R&D. The concession structure has been publicly recognized through the UNECE Public-Private Partnership award.

Name

SEN'EAU

Legal name

SEN'EAU

Website

https://seneau.sn

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

SEN'EAU is Senegal's exclusive urban and peri-urban drinking water utility, operating under a public-private partnership between the Senegalese state, SUEZ, and sector partners. It produces and distributes potable water through 17,800 km of network across 11 regions serving millions of residential, commercial, and industrial customers.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Water utility services
• Potable water distribution
• Water network management
• Drinking water supply
• Water metering services

Headquarters

HQ city

Dakar

HQ country

Senegal

HQ region

Africa

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Water Distribution and Sales: SEN'EAU generates revenue primarily through the sale and distribution of potable water to urban and peri-urban populations across Senegal. Revenue is derived from water consumption billed to residential, commercial, industrial, and institutional customers based on volume consumed and applicable tariff structures.
2. Connection and Subscription Services: New water connection (branchement) services are billed to subscribers. Branchements ordinaires require a quotation from the Water Service, while social connections and subdivided meters represent additional service offerings generating revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

SEN'EAU produces and distributes potable water across urban and peri-urban zones of Senegal under a public service concession contract. The company operates 6 surface water treatment plants, 9 groundwater plants, and 212 boreholes feeding a 17,800 km distribution network, providing tap water supply, connection services, metering, billing, mobile payment, and customer service to residential, commercial, industrial, and institutional customers. Revenue is generated primarily through consumption-based water tariffs and one-time connection fees, supported by digital platforms including the Noflaye online agency, AAR-SEN'EAU mobile payments, and the VISIO 360° real-time water network monitoring system.

Product overview

SEN'EAU is Senegal's national water utility managing potable water production and distribution across urban and peri-urban zones. The core offering is a portfolio of water supply services including standard and social connections, sub-metering, network extensions, and water tariffs. These are complemented by a suite of digital platforms: AAR SEN'EAU (billing and mobile payments), Noflaye (full-service digital agency), DIGIMET (metering), FACT'EAU (invoicing), JOK'EAU (customer proximity), and the AI-powered VISIO 360° center for real-time network monitoring. The Centre d'Excellence et d'Innovation (CEI) provides sector training through the École des Plombiers, while the Smart-potence system offers smart valve technology for water point access control.

Differentiator

Problem solved

Functional benefit

Brands

• AAR SEN'EAU: Mobile payment service enabling customers to pay their water bills digitally without visiting an agency.
• VISIO
• Centre d'Excellence et d'Innovation (CEI)
• ADAMA (Digital Jambar)
• École des Plombiers
• JOK'EAU
• DIGIMET
• FACT'EAU
• PENCOO

Products and services

• Branchement Ordinaire (Standard Water Connection) Standard water connection service providing new customers with potable water access through a dedicated network connection, subject to a connection quote issued by the Water Service. Available for residential, commercial, and industrial customers.
• Branchements Sociaux (Social Water Connections) Subsidized water connections exclusively for residential buildings with 15mm meters, designed to make potable water accessible to lower-income households. Promotes universal access to water as part of SEN'EAU's public service mission.
• Compteur Divisionnaire (Sub-metering) Sub-metering service allowing multi-unit buildings to install individual meters for separate apartments or units within a single property, enabling individual consumption tracking and billing per unit on a monthly basis.
• Deuxième Compteur (Second Meter) Additional water connection service for buildings, villas, or buildings that already have an existing primary water meter, enabling secondary supply points for additional usage needs.
• Extension (Network Extension) Water distribution network extension service that expands infrastructure to underserved areas and new neighborhoods, enabling additional populations to access potable water supply.
• Abonnement (Water Subscription Service) Water subscription service enabling individuals and businesses (any physical person or moral entity) to register for potable water supply and establish a formal service contract with SEN'EAU. Forms the basis of all customer relationships.
• AAR-SEN'EAU (Mobile Payment Platform) Mobile payment platform enabling customers to pay water bills directly from their mobile phones, eliminating the need to visit physical agencies. Integrated with DIGIMET and FACT'EAU digital billing platforms.
• Noflaye Digital Agency Fully digital customer agency accessible 24/7 at noflaye.seneau.sn, providing online subscription requests, contract management, consumption monitoring, bill viewing and payment, and complaint submission. Operated by e-GEE SAS.
• Smart Potence (Smart Prepaid Valve) Smart valve system installed at bulk water points (potences) where tanker trucks fill up. The valve releases water only upon entering a code on a keypad, available on a ticket provided to truck drivers and private clients. Secures large-diameter water points and prevents unauthorized access.
• Centre d'Excellence et d'Innovation (CEI) Excellence and Innovation Center designed as a training and innovation hub with practical workshops for plumbing and electromechanics, research facilities, coworking spaces, and amphitheater for capacity building in the water sector across Africa. Created in partnership with Campus Franco-Sénégalais, universities, and engineering schools.
• École des Plombiers (Plumber School) Professional plumbing training program offering the CAP Canalisateur Réseau Eau Potable diploma in dual learning format, in partnership with CSFP-BTP and 3FPT. Targets youth employment in water sector trades across the Senegalese perimeter.
• Solar Photovoltaic Fields (Méouane and Keur Momar Sarr) Solar energy infrastructure installed at water production facilities to reduce operational energy costs and CO2 emissions. Two fields at Méouane (9 MW) and Keur Momar Sarr (12 MW) totaling 21 MW cover approximately 32% of energy needs at the respective facilities and reduce CO2 emissions by approximately 27,700 tonnes per year. First solar energy integration in Senegal's urban hydraulics sector.

Quantifiable outcome

• Access to drinking water rate of 98.7% in urban and peri-urban areas (2020-2025)
• +9 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• TotalEnergies (via TotalEnergies Renewables Distributed Generation MEA)coreStrategic or Co-development Partner · 28 March 2024SEN'EAU and TotalEnergies signed a memorandum of understanding on March 28, 2024 for the joint development of two solar photovoltaic plants at Mékhé and Keur Momar Sarr with a combined capacity of 20 MWc. The partnership was officially inaugurated on July 2, 2026 with 9 MW at Méouane and 12 MW at Keur Momar Sarr (totaling 21 MW), producing 60 and 72 MWh/year respectively and covering ~32% of energy needs of the respective facilities. This represents the first solar energy integration in Senegal's urban hydraulics sector and enables significant CO2 emission reductions (~27,700 tonnes/year).
• USSEIN (Université du Sine Saloum El-Hadj Ibrahima NIASS)minorStrategic or Co-development Partner · 7 March 2024A partnership convention was signed on March 7, 2024 between SEN'EAU and USSEIN, an agricultural university located in the heart of Senegal's food-producing region. The partnership aims to develop research projects providing practical solutions for SEN'EAU's daily challenges, translate results into concrete actions and accessible messages for behavioral change at the local level, develop Master's programs, and facilitate student internships and recruitment. Rector Professor Ndèye Coumba Touré KANE highlighted alignment with USSEIN's mission to modernize Senegalese agriculture.
• SUEZ (Technical Partner)coreTechnology or Integration · 28 August 2023SUEZ holds 45% of SEN'EAU's shares and serves as the technical reference partner. The partnership was established at the inception of the concession contract with the Senegalese state in January 2020. SUEZ provides international water sector expertise, operational technologies (including Aquadvanced software), and technical management know-how. SEN'EAU's Director General Magatte NIANG has emphasized the importance of the Senegalese-French partnership combining international expertise with local anchoring. SEN'EAU and SUEZ jointly won the 1st prize at the UNECE International PPP Forum in 2025.
• CSFP-BTP (Centre Sectoriel de Formation Professionnelle aux Métiers du Bâtiment et des Travaux Publics)coreStrategic or Co-development Partner · 1 February 2021Partnership established in February 2021 to run the École des Plombiers (Plumbers School) offering the CAP Canalisateurs d'Eau Potable diploma, the first alternating (dual) training diploma in Senegal. CSFP-BTP provides the training facilities and pedagogical expertise at its Diamniadio campus. The first cohort of 29 graduates (including 6 young women) completed in 2024, with 18 immediately recruited by SEN'EAU. A new tripartite convention was signed in August 2024 to reinforce the partnership.
• 3FPT (Fonds de Financement de la Formation Professionnelle et Technique)coreStrategic or Co-development Partner · 1 February 20213FPT provides full financing for the École des Plombiers training program, covering all costs for apprentices recruited across the Senegalese perimeter. The fund plays a central role in Senegal's systemic transformation project for a just and prosperous Senegal aligned with the quality of life axis of the national development plan. Dr Babo Amamadou BA, Director General of 3FPT, emphasized the partnership's importance for youth training and insertion.
• Campus Franco-Sénégalais (French-Senegalese Campus)minorStrategic or Co-development PartnerPartnership for the Centre d'Excellence et d'Innovation (Excellence and Innovation Center) inaugurated October 21, 2025. The center was designed in partnership with the Campus Franco-Sénégalais, universities, and engineering schools to create a research space intended to radiate throughout the sub-region.
• SONES (Société Nationale des Eaux du Sénégal)coreOthersSONES is the national water company responsible for hydraulic heritage management and asset oversight. SEN'EAU operates as the concession operator (exploitant) while SONES manages the infrastructure assets. The two companies work in close coordination: SONES provides land for solar installations on behalf of the state, and both companies collaborate on water quality monitoring (SONES conducts independent checks through its Laboratory Direction). Together they form the core of Senegal's urban water sector governance.
• AAEA (Association Africaine de l'Eau et de l'Assainissement / African Water Association)minorOthersSEN'EAU participates actively in AAEA activities including annual sessions and the international congress. The DCRP holds the position of Vice-President of Specialist Group No. 2 within AAEA. Senegal was designated to host the 24th AAEA Congress in 2028. SEN'EAU, ONAS, and SONES together represent the Senegalese delegation at AAEA events.

Scale indicators22 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Ghana Water Company Limited: Ghana Water Company Limited is the national water utility serving urban areas of Ghana. As a West African public water utility operating under government oversight with similar regulatory dynamics, customer-base characteristics, and infrastructure renewal needs, it provides a directly comparable peer in the West African market.
• Lydec: Lyonnaise des Eaux de Casablanca is the multi-utility concession (water, electricity, wastewater) serving Greater Casablanca in Morocco. Operates under a structurally comparable PPP/concession model with French operator involvement (Suez group lineage), making it a directly comparable North African peer serving a major metropolitan area with multi-utility services.
• SAUR: SAUR is a French water services company operating water and wastewater concessions in France and internationally, including across Africa. As a specialist operator with comparable PPP/concession expertise and African footprint, SAUR is a relevant peer in operational model and service portfolio, even if at smaller average concession scale than SEN'EAU.
• NWSC Uganda: National Water and Sewerage Corporation is Uganda's national water utility, operating water production and distribution across urban centers. As a public-sector African water utility of comparable scale and operational complexity, NWSC provides a relevant peer benchmark for network management, customer-service digitalization, and infrastructure renewal in an African context.
• SODECI: Société de Distribution d'Eau de Côte d'Ivoire is the dominant water utility serving Côte d'Ivoire under a similar French-affiliated concession model. Both operate West African water concessions of comparable scale, employ similar digital metering and customer-service strategies, and serve large urban populations with international-operator involvement and state participation in ownership.
• DAWASCO: Dar es Salaam Water and Sewerage Authority (DAWASCO) is the water utility serving Tanzania's largest city. As an East African urban water utility of comparable scale and customer base, DAWASCO faces similar challenges around intermittent supply, infrastructure renewal, and customer-service digitalization.
• ONEA: Office National de l'Eau et de l'Assainissement is Burkina Faso's national water and sanitation utility, operating in a similar West African francophone context with comparable scale and customer base. Both face analogous challenges around urban water access expansion, infrastructure modernization, and digital service delivery in their respective markets.

Broad incumbents

• Veolia: Veolia is a global environmental services giant with extensive water utility operations across Africa and other emerging markets. As a broad incumbent with overlapping capabilities (water production, distribution, network management), Veolia competes for similar concession contracts globally and represents the broader competitive landscape rather than a single-concession direct peer.

Regional players

• JIRAMA: Jiro sy Rano Malagasy (JIRAMA) is Madagascar's national water and electricity utility. As a state-affiliated African water utility operating across both urban and rural contexts, JIRAMA provides a regional peer reference for public-sector water utility operations, although Madagascar's market conditions differ materially from Senegal's.

Others

• SUEZ: SUEZ is SEN'EAU's 45% shareholder and technical partner, providing Aquadvanced software, operational expertise, and international credibility. While not a peer in the competitive sense, SUEZ is a key ecosystem participant whose strategic decisions directly affect SEN'EAU's operational direction, technology roadmap, and financial structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/sen_eau
• Facebookfacebook.com/seneau.sn
• LinkedInlinkedin.com/company/sen-eau
• Instagraminstagram.com/sen.eau

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SEN'EAU