Caritas Österreich
Caritas Österreich is the Austrian Catholic charity confederation delivering social, healthcare, and humanitarian aid services through 1,600+ locations, 10,000+ staff, and 43,000+ volunteers across Austria and 60+ countries internationally.
- Company typePrivate
- Founded1949
- HeadquartersVienna, Austria
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What Caritas Österreich does
Caritas Österreich is the Austrian national confederation of the Caritas international Catholic charity network, founded in 1949 and headquartered in Vienna. It operates as the charitable and social services arm of the Catholic Church in Austria, delivering elderly and disability care, family counseling, refugee integration support, and emergency assistance through 1,600+ service locations, 9 regional diocesan offices, and 1,500+ parishes. Operations are supported by approximately 10,000 employees and 43,000+ active volunteers, with an additional 127,500+ participants engaged through the youngCaritas youth program.
Internationally, Caritas Österreich operates in 60+ countries through partnerships and its affiliation with Caritas Internationalis, a confederation of 165+ member organizations. The dominant recent program is a humanitarian response in Ukraine scaled since February 2022 to reach more than 5 million beneficiaries, alongside continued Afghanistan operations and a Venezuela earthquake response mission initiated in June 2026. The organization generates revenue through a diversified model spanning individual donations, corporate partnerships, social enterprise operations (the "Schenken mit Sinn" webshop and the "Carla" second-hand retail chain), Austrian government service contracts, and international humanitarian funding.
The organization's technology and product portfolio includes digital service platforms — Wegweiser (service directory), Open2chat (counseling), Plaudernetz (community support), and füreinand' (community engagement) — alongside long-running programs such as the IRMA plus III returnee reintegration project (active since 2017). Governance and trust infrastructure is anchored by Austrian Donation Quality Seal membership, formal Catholic Church affiliation, and integration with EU-level charitable coordination bodies.
Caritas Österreich firmographics
Firmographics- Name
- Caritas Österreich
- Legal name
- Caritas Österreich
- Website
- https://caritas.at
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Caritas Österreich is the Austrian Catholic charity confederation delivering social, healthcare, and humanitarian aid services through 1,600+ locations, 10,000+ staff, and 43,000+ volunteers across Austria and 60+ countries internationally.
- Ownership category
- akta.pro rank
Caritas Österreich industry classification
Industry- Product category
- Social Welfare and Humanitarian Aid Services
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Individual and Family Services (6241), Emergency and Other Relief Services (62423), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Refugee & Immigrant Support Services (BPAGAEAI)
- akta.pro secondary industries
- Housing Assistance & Homeless Services (BPAGAEAB), Financial Assistance & Benefits Navigation Services (BPAGAEAK), Mental Health & Crisis Support Services (BPAGACAD), Disability Services & Independent Living Support (BPAGACAG), Social Justice & Human Rights Grantmaking Foundations (BPAGAKAN), Refugee, Crisis & Humanitarian Education Partnerships (EiE) (EDADALAG)
Keywords
Where Caritas Österreich is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices10 records
Markets served
Caritas Österreich business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Private Donations: Individual donors contribute through online portals, direct bank transfers, and regular giving programs. The organization emphasizes that a minimum of 90% of donations are used for concrete aid.
- Corporate Partnerships: Businesses support Caritas through dedicated corporate giving programs, sponsorships, and cause-related marketing campaigns.
- Social Enterprise - Schenken mit Sinn Webshop: The organization operates an e-commerce platform selling symbolic gift items (animals, food packages, educational supplies) with proceeds supporting humanitarian projects.
- Social Retail - Carla Second Hand: Second-hand retail stores (Carla) generate revenue through clothing and goods donations sold to the public.
- Social Services Operations: Government-funded social services including care, integration support, and emergency aid through contractual arrangements with public authorities.
- International Humanitarian Funding: Funding from international donors and partner organizations including Nachbar in Not, Caritas Internationalis network, EU mechanisms, and government development aid for international projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Donation/ grant-funded | Monthly | One-time and recurring monetary donations |
| One time/ perpetual license | Pay-as-you-go | Schenken mit Sinn symbolic gift items |
| Unit Pricing | One time/ perpetual license | Basic emergency assistance package |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels13 records
Caritas Österreich product offering
Product offeringCore offering
Caritas Österreich is a nonprofit charitable organization providing social welfare, emergency aid, refugee integration support, elderly and palliative care, family and youth services, and international humanitarian assistance. It operates an e-commerce gift shop (Schenken mit Sinn) and second-hand retail stores (Carla) to fundraise, while delivering counseling, online social advice, and community engagement programs through a network of regional offices and parish organizations across Austria and 60+ countries worldwide.
Product overview
Caritas Österreich operates as a comprehensive charitable organization offering a multi-service portfolio centered on social welfare and humanitarian aid. The core offerings include emergency assistance, refugee support and integration services, care and nursing services, and community engagement programs. Key digital touchpoints include the Caritas Wegweiser guidance tool, the Schenken mit Sinn e-commerce platform for symbolic donations, the youngCaritas youth engagement program, and the füreinand' community platform. The organization provides both domestic services across Austria and international humanitarian aid through partnerships with global Caritas network members.
Differentiator
Problem solved
Functional benefit
Brands
- youngCaritas: Youth engagement program for children and teenagers aged 6-25 years, offering workshops and social activism opportunities
- Caritas Pflege
- Caritas Wegweiser
- Schenken mit Sinn
- füreinand'
Products and services
- Caritas Wegweiser Digital and personal guidance tool that helps users across Austria find the right Caritas support service based on their needs and location. It is for individuals and families seeking social assistance, refugee support, family services, disability inclusion, or care information.
Quantifiable outcome
- 90% of donations used for concrete aid
- +4 more outcomes
Companies that use Caritas Österreich
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles6 records
Caritas Österreich technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Caritas Österreich partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and major.
- Caritas VenezuelacorePartnership for earthquake emergency response coordination. Caritas Venezuela coordinates concrete on-the-ground relief including shelters, water, food, medical care, and psychosocial support in affected regions.
- Caritas InternationaliscoreGlobal Caritas confederation coordinating international humanitarian response and funding for emergency relief operations.
- Catholic Relief Services (CRS)majorPartnership for coordinating emergency humanitarian aid in crisis situations including Venezuela earthquake response.
- Caritas DeutschlandmajorGerman Caritas organization coordinating on international disaster response and humanitarian aid projects.
- Caritas SchweizmajorSwiss Caritas organization participating in coordinated international disaster relief efforts.
- ODPAcoreLocal partner organization in Herat, Afghanistan providing hygiene packages and survival assistance to displaced populations.
- Bundesagentur für Betreuungs- und Unterstützungsleistungen (BBU)majorGovernment agency coordinating housing and basic services for refugees and displaced persons in Austria, working with Caritas for accommodation provision.
- Caritas PolencoreSupporting refugee assistance at the Poland-Ukraine border, distributing food, supplies, and coordinating humanitarian corridors for displaced persons.
- Republic of Moldova PartnersmajorSupporting refugee assistance in Moldova with focus on providing shelter, food, and integration services for Ukrainian refugees.
- Caritas Internationalis (165+ members)coreGlobal confederation of 165 Caritas organizations working in nearly all countries worldwide, coordinating international emergency response including Ukraine humanitarian operations.
- HDF Mercy CentrecoreMajor childcare organization in Bangkok's Klong Toey slums operating 23 kindergartens, school for street children, housing for 180+ children, and HIV/AIDS programs. International volunteers placed through Caritas Austria.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
Caritas Österreich competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Caritas Österreich social profiles
Digital presenceCaritas Österreich compliance and trust
Trust signalCompliance2 records
Caritas Österreich financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caritas Österreich leadership team
Management profileNumber of profiles
Profiles4 records
Caritas Österreich subsidiaries and ownership
Company hierarchySubsidiaries8 records
Caritas Österreich funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caritas Österreich M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caritas Österreich
What does Caritas Österreich do?
Caritas Österreich is a nonprofit charitable organization providing social welfare, emergency aid, refugee integration support, elderly and palliative care, family and youth services, and international humanitarian assistance. It operates an e-commerce gift shop (Schenken mit Sinn) and second-hand retail stores (Carla) to fundraise, while delivering counseling, online social advice, and community engagement programs through a network of regional offices and parish organizations across Austria and 60+ countries worldwide.
Is Caritas Österreich a public or private company?
Caritas Österreich is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Caritas Österreich founded?
Caritas Österreich was founded in 1949. It employs 5,001 to 10,000 people.
Where is Caritas Österreich based?
Caritas Österreich is headquartered in Vienna, Austria, in the Europe region.
How does Caritas Österreich make money?
Six revenue lines are on record. Private Donations are the primary driver. The others are corporate Partnerships, social Enterprise - Schenken mit Sinn Webshop, social Retail - Carla Second Hand, social Services Operations and international Humanitarian Funding.
Does Caritas Österreich have an API?
No public API is recorded for Caritas Österreich.
What industry is Caritas Österreich in?
Caritas Österreich's product category is Social Welfare and Humanitarian Aid Services. Its primary akta.pro industry code is BPAGAEAI, Refugee & Immigrant Support Services, with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 6242 and its SIC code is 8300.