City of Hattiesburg

Municipal Government Serviceshattiesburgms.com

The City of Hattiesburg is a municipal government in Mississippi providing water, sewer, public safety, transit, parks, and community development services to Hattiesburg residents, local businesses, and visitors.

Company typePrivate
Founded1884
HeadquartersHattiesburg, United States
Headcount5,001–10,000
GTM typeB2C
OfferingServices

What City of Hattiesburg does

The City of Hattiesburg is a municipal government entity serving residents and businesses of Hattiesburg, Mississippi, spanning portions of Forrest and Lamar Counties. The city operates a portfolio of core municipal services including water and sewer utilities, garbage and recycling collection, public transportation (Hub City Transit), parks and recreation, municipal court, and community development functions. Public safety is delivered through two dedicated departments: the Hattiesburg Police Department (HPD) and the Hattiesburg Fire Department (HFD). Governance is provided by an elected Mayor (Toby Barker) and a five-member City Council organized by ward.

The city runs on a digital platform anchored by its official website (hattiesburgms.com) and supported by a Geographic Information Systems (GIS) module, sewer mapping infrastructure, and the Hub Alerts emergency notification system (SMS-to-888-777) for severe weather and local emergencies. Online service delivery includes Action Line for citizen service requests, XpressPay-integrated water bill payments, and public records portals. The city is also party to a long-running EPA/MDEQ Consent Decree mandating approximately $45 million in wastewater infrastructure upgrades over a 16-year horizon under the Comprehensive Sewer and Water Improvement Program (ComSWIP).

Revenue mechanics are characteristic of a municipal entity: taxes, utility billings (water/sewer), municipal court fines, and intergovernmental transfers. The city received its FY 2025 audit in June 2026 and has been recognized with a seventh consecutive perfect score on its drinking water system compliance in 2025. Primary customer segments are city residents and the local business community, with a tertiary visitor/tourism segment served through the Visit HBURG brand.

City of Hattiesburg firmographics

Firmographics

Name: City of Hattiesburg
Legal name: City of Hattiesburg
Website: https://hattiesburgms.com
Company type: Private
Founded year: 1884
Operating status: Operating
Headcount range: 5,001–10,000 employees
Short description: The City of Hattiesburg is a municipal government in Mississippi providing water, sewer, public safety, transit, parks, and community development services to Hattiesburg residents, local businesses, and visitors.
Ownership category
akta.pro rank

City of Hattiesburg industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Waste Collection (5621), Fire Protection (92216), Police Protection (922120), Bus and Other Motor Vehicle Transit Systems (485113)
SIC: Water Supply (4941), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
akta.pro primary industry: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
akta.pro secondary industries: Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

Municipal government services
Public safety services
Water and sewer utilities
Waste management services
Public transportation

Where City of Hattiesburg is headquartered

Location

Headquarters

HQ city: Hattiesburg
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Hattiesburg business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Infrastructure, Operations, Technology or R&D, Others

Distribution channels1 record

Marketing channels5 records

City of Hattiesburg product offering

Product offering

Core offering

The City of Hattiesburg delivers municipal government services to its residents and businesses, including water and sewer utilities, garbage and recycling collection, public transportation (Hub City Transit), parks and recreation, municipal court, community development, and public safety through the Hattiesburg Police Department and Hattiesburg Fire Department. The city also operates the Comprehensive Sewer and Water Improvement Program (ComSWIP), the Action Line citizen service request system, the Hub Alerts emergency notification system, and Geographic Information Systems (GIS) mapping services.

Product overview

City of Hattiesburg operates as a municipal government providing comprehensive public services to residents through an integrated portfolio of departmental offerings. The city's product suite includes core public safety services (Police, Fire), essential utilities (Water, Sewer, Garbage, Recycling), transportation (Hub City Transit), and community services (Parks & Recreation, Community Development). Supporting infrastructure services include the Geographic Information Systems (GIS) for spatial data management, Hub Alerts for emergency communications, Action Line for citizen requests, and the Consent Decree Program for mandated environmental compliance. The Metropolitan Planning Organization handles regional transportation planning. These services work together to provide citizens with essential municipal infrastructure, public safety, recreational facilities, and civic engagement tools.

Differentiator

Problem solved

Functional benefit

Products and services

Hub City Transit Public transportation system serving the City of Hattiesburg, providing bus routes and transit services to residents.
Parks & Recreation Manages city parks, recreational programs, community centers, and cemetery services throughout Hattiesburg.
Hattiesburg Police Department Municipal law enforcement agency providing public safety, patrol, administration, and community policing services.
Hattiesburg Fire Department Fire suppression, fire prevention, emergency response, and public safety services for the city.
Water & Sewer Services Municipal water distribution and wastewater collection services, including the Comprehensive Sewer and Water Improvement Program (ComSWIP).
Garbage and Trash Collection Residential and commercial waste collection services with scheduled pickup and holiday schedules.
Recycling Program Recyclable materials collection program with collection map for residents.
Municipal Court Handles city ordinance violations, traffic citations, and municipal legal matters.
Action Line Citizen service request and complaint submission system for reporting non-emergency issues to the city.
Hub Alerts Emergency notification system allowing citizens to receive severe weather and local emergency alerts via text, phone, or email.
Community Development Urban planning, zoning, neighborhood development, and economic development initiatives.
Metropolitan Planning Organization Regional transportation planning and coordination services.

Companies that use City of Hattiesburg

Customer profile

Segments3 records

Ideal customer profiles3 records

City of Hattiesburg technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration7 records

Feature1 record

City of Hattiesburg partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core.

The University of Southern MississippicoreStrategic or Co-development Partner · 2 December 2025Expanded employee education partnership allowing City of Hattiesburg employees to pursue educational opportunities at the university, supporting workforce development and skill enhancement.
U.S. Environmental Protection Agency (EPA)coreStrategic or Co-development Partner · 26 August 2020Consent Decree partnership between the City of Hattiesburg, EPA, and Mississippi Department of Environmental Quality to significantly reduce sanitary sewer overflows (SSOs) and improve overall operations of Hattiesburg's sewer system. The 16-year improvement plan includes $45 million in infrastructure upgrades and programmatic improvements.
Mississippi Department of Environmental Quality (MDEQ)coreStrategic or Co-development Partner · 26 August 2020Joint consent decree with EPA and MDEQ to address wastewater system compliance, reduce sanitary sewer overflows, and implement a comprehensive infrastructure improvement program over 16 years.

Recent moves6 records

Expansion highlights3 records

City of Hattiesburg competitors and assessment

Company assessment

Broad incumbents

Waste Management, Inc. Largest U.S. provider of solid-waste collection, recycling, and disposal services. Comparable as the broad incumbent in municipal refuse and recycling collection — the category in which Hattiesburg operates its in-house Garbage and Recycling Program.
American Water Works Company: Largest U.S. investor-owned water and wastewater utility. Relevant as the broad incumbent in the regulated water/sewer segment that the City's Water & Sewer Services division operates within.
Veolia North America: Major private operator of municipal water and wastewater systems under contract to U.S. cities. Relevant as a broad incumbent alternative delivery model that competes with Hattiesburg's in-house Water & Sewer Services operation.

Direct peers

City of Biloxi, Mississippi: Mississippi Gulf Coast municipal government providing police, fire, water/sewer, sanitation, parks, and transit. Comparable as a same-state peer with similar Gulf South service-delivery profile.
City of Jackson, Mississippi: Mississippi's capital city providing the same full suite of municipal services (police, fire, water/sewer, sanitation, transit, parks). Directly comparable as a same-state municipal government operating under MDEQ oversight and similar governance structure.
City of Tupelo, Mississippi: Northeast Mississippi municipal government of comparable scale delivering police, fire, water/sewer, sanitation, parks, and transit services. Comparable as a same-state peer city with similar demographic profile and service-delivery model.
City of Meridian, Mississippi: East-central Mississippi municipal government operating police, fire, water/sewer, sanitation, parks, and community-development services. Comparable as a same-state peer with overlapping service portfolio.
City of Gulfport, Mississippi: Mississippi Gulf Coast municipal government providing the same municipal-service portfolio including water/sewer, police, fire, sanitation, and parks. Comparable as a peer Mississippi municipality of similar operating scope.

Regional players

City of Laurel, Mississippi: Smaller-scale municipal government in southeast Mississippi providing the same core municipal services. Comparable as a regional peer but operates at a smaller scale than Hattiesburg.
City of Pascagoula, Mississippi: Gulf Coast municipal government operating police, fire, water/sewer, and sanitation services. Comparable as a regional Mississippi municipal peer, though with a stronger industrial economic base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Hattiesburg financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Hattiesburg leadership team

Management profile

Number of profiles

Profiles7 records

City of Hattiesburg funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Hattiesburg M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Hattiesburg

What does City of Hattiesburg do?

Is City of Hattiesburg a public or private company?

City of Hattiesburg is a private company. It is classified as state government owned and is currently operating.

When was City of Hattiesburg founded?

City of Hattiesburg was founded in 1884. It employs 5,001 to 10,000 people.

Where is City of Hattiesburg based?

City of Hattiesburg is headquartered in Hattiesburg, United States, in the North America region.

Who are City of Hattiesburg's main competitors?

Broad incumbents on record are Waste Management, Inc., American Water Works Company and Veolia North America. Direct peers are City of Biloxi, Mississippi, City of Jackson, Mississippi, City of Tupelo, Mississippi, City of Meridian, Mississippi and City of Gulfport, Mississippi. Regional players are City of Laurel, Mississippi and City of Pascagoula, Mississippi.

Does City of Hattiesburg have an API?

No public API is recorded for City of Hattiesburg.

What industry is City of Hattiesburg in?

City of Hattiesburg's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIALAD, Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance). Its NAICS code is 2213 and its SIC code is 4941.