Freez.it

What Freez.it does

Freez.it is a Dutch managed IT services provider headquartered in Bolsward, Friesland, serving small and medium businesses, educational institutions, and healthcare organisations across Noord-Nederland (Northern Netherlands). The company was founded around 2010 and operates through three private B.V. entities — Freez.it ICT Diensten B.V. (primary), Freez.it ICT Projecten B.V., and Freez.it VoIP B.V. — with a team of approximately 15–20 specialists. Its service portfolio is built on a Microsoft 365 technology stack and is organised around three pillars: IT Ontzorgen (full or co-managed IT outsourcing as an "external IT department"), IT Advies (advisory via free IT scans and minimum one-year on-site consultancy engagements), and IT Beheer & Beveiliging (managed IT and security subscription packages).

The company's recurring-revenue base product, IT Beheer & Beveiliging, starts at €250 per month and includes unlimited remote helpdesk support, workstation and server management, ransomware protection, disaster recovery, and quarterly reporting. This is augmented by per-user pricing (Freez.it Werkplek 365 at €25/user/month) and module add-ons (24x7 support at €200/month, IT consultancy at €500/month, VoIP at €100/month), creating a tiered, modular subscription model. On the technical side, Freez.it operates a proprietary network monitoring system and ransomware filtering layer, is an authorised ThreatLocker partner for Zero Trust deployments, and uses Microsoft 365 (including Teams, SharePoint, OneDrive), Azure Virtual Desktop, and TeamViewer-based remote support tooling. ISO 9001, ISO 27001, and NEN 7510 certifications underpin its position in regulated healthcare and education segments, while named customer logos span automotive (ADB), healthcare-textile services (Rentex), special education (Stichting SO-Fryslân, De Wingerd), hospitality (Strandhotel Vigilante), and technical manufacturing (Gogo Metaal, Steeler Yachts, Metaal 2000).

Freez.it monetises almost exclusively through direct, sales-led engagement with SMB and institutional buyers in Northern Netherlands, supported by word-of-mouth, content marketing, an active Dutch-language blog and newsletter, and a low-friction free IT scan as the primary lead-generation tool. On-site visits — minimum half-day per month under consultancy engagements — form the centre of the relationship model. Founder/owner Wouter Jorritsma (Directeur/Eigenaar) leads the firm, which reports a stated 9.6/10 customer satisfaction rating and serves several hundred businesses and schools. The business is fully bootstrapped with no disclosed funding rounds or parent company.

Name

Freez.it

Legal name

Freez.it ICT Diensten B.V.

Website

https://freez.it

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Freez.it is a Dutch managed IT services provider based in Bolsward, delivering Microsoft 365-based IT outsourcing, cybersecurity, digital workplace, and on-site consultancy subscription packages to SMB, education, and healthcare customers in Northern Netherlands.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• IT cybersecurity solutions
• Microsoft 365 services
• IT infrastructure management
• Cloud workplace solutions

Headquarters

HQ city

Bolsward

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Beheer & Beveiliging (Managed IT Services): Monthly subscription-based managed IT services providing complete IT management, security, maintenance, and support. Base price of €250/month includes unlimited remote helpdesk support, secure workstations with password management, email and cloud storage, proactive security against ransomware, periodic consultation sessions, quarterly reports, knowledge sessions, customer portal, and proactive server management with disaster recovery. This is the primary recurring revenue stream.
2. Freez.it Werkplek 365 (Per User): Digital workplace management charged per user per month at €25/user/month. Includes maintenance of digital workplace per employee. Requires a separate management package subscription.
3. Add-on Modules: Optional add-on modules including IT Consultancy (+€500/month), 24x7 support (+€200/month), and VoIP telephony (+€100/month). These modules upsell on top of the base managed IT package.
4. IT Consultancy (Project-based): Minimum one-year consultancy engagement with consultants visiting at least one half-day per month. Additional day parts can be hired for faster results. Scoping and roadmap development followed by implementation work. Billed separately from base package.
5. Hardware & IT Infrastructure Sales: Procurement and installation of hardware (PCs, laptops, servers, firewalls, routers, switches, WiFi access points) as part of IT infrastructure services. Provides digital quotes before purchase and handles warranty claims. Not a primary revenue driver but part of complete IT outsourcing offering.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Freez.it is an IT managed services provider that acts as the external IT department for SMB, education, and healthcare organisations in Northern Netherlands. It delivers complete IT outsourcing, Microsoft 365 workplace management, cybersecurity, IT infrastructure, VoIP telephony, and project-based IT consultancy under subscription-based managed service packages (starting at €250/month) with add-on modules for digital workplace, 24x7 support, and VoIP.

Product overview

Freez.it is an IT managed services company offering a modular service portfolio built around three core pillars: IT Ontzorgen (delegation/outsourcing), IT Advies (advisory), and IT Beheer & Beveiliging (management and security). Their services are delivered through tiered packages with optional add-ons. Core service modules include Digitale Werkplek (digital workplace), Microsoft 365 Oplossingen, Cybersecurity, and IT Infrastructuur. Advisory offerings comprise IT Scan (free assessment) and IT Consultancy (minimum one-year engagement). The base IT Beheer & Beveiliging package starts at €250/month and includes unlimited remote support, workstation management, security, and server maintenance. Optional add-ons include Freez.it Werkplek 365 (+€25/user/month), 24x7 Support (+€200/month), and VoIP Telefonie (+€100/month). The company operates as an IT partner for SMB, education, and healthcare sectors in Northern Netherlands, providing enterprise-quality services at SMB pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Ontzorgen (IT Outsourcing/Delegation)

Quantifiable outcome

• Customer satisfaction rating of 9.6 out of 10
• +2 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• ThreatLockercoreTechnology or IntegrationFreez.it is an authorised partner of ThreatLocker, the market leader in Zero Trust security solutions. The partnership involves implementing ThreatLocker's Zero Trust model for Freez.it clients. Freez.it attended Zero Trust World 2025 in Orlando, Florida as ThreatLocker's guest, with over 1500 cybersecurity experts present. This partnership is central to Freez.it's cybersecurity offering for advanced clients.
• Microsoft (as technology partner)coreTechnology or IntegrationFreez.it builds all IT solutions on Microsoft 365 technology and acts as a Microsoft partner. The company has in-depth knowledge of Microsoft 365, Teams, SharePoint, OneDrive, and related technologies. They advise clients on licensing and configure security measures based on Microsoft 365 technology.
• Microsoft TeamscoreTechnology or IntegrationMicrosoft Teams is used as the collaboration and communication tool within Microsoft 365 solutions delivered by Freez.it. Teams enables online meetings, video/voice calls, chat, and document sharing for Freez.it's managed workplace clients.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ACC ICT: ACC ICT is a Dutch managed IT services provider focused on SMB and mid-market clients in the Netherlands, offering IT beheer, werkplekbeheer, cloud, and cybersecurity services. Directly comparable to Freez.it in target customer, service portfolio, and Dutch SMB go-to-market motion.
• Oxilion: Oxilion is a Netherlands-based managed services and cloud provider focused on SMB and mid-market customers. Comparable to Freez.it in target segment, managed services portfolio, and Dutch regional delivery model.
• Previder: Previder is a Dutch managed services provider offering cloud, workspace, connectivity, and security to Dutch SMB and mid-market. Comparable in service portfolio and Dutch SMB target market.
• InSpark: InSpark is a Netherlands-based Microsoft-focused managed services and cloud productivity partner serving SMB and mid-market. Comparable to Freez.it given its Microsoft 365 specialization, Dutch SMB focus, and managed IT service model.
• ICTZ: ICTZ is a Dutch managed IT services provider with strong healthcare sector focus and NEN 7510 compliance. Most directly comparable to Freez.it in healthcare-IT specialization and Dutch SMB/government target market.

Broad incumbents

• SLTN: SLTN is a Dutch IT services company providing managed services, cloud, security, and infrastructure across SMB, enterprise, and public sector. Overlaps with Freez.it's managed IT and cybersecurity offerings but at larger scale.
• Solvinity: Solvinity is a large Dutch managed cloud and IT services provider primarily serving enterprise and regulated sectors. Comparable as a Dutch MSP but operates at larger scale and broader scope than Freez.it's SMB focus.
• Coolblue Zakelijk: Coolblue Zakelijk is the B2B arm of Dutch retailer Coolblue, offering IT services, hardware, and managed workplace for SMB. Overlaps with Freez.it in SMB target segment and workspace-as-a-service offerings but with broader brand reach and scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/freezit
• LinkedInlinkedin.com/company/freez-it
• Instagraminstagram.com/freezit
• Facebookfacebook.com/Freez.it

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Freez.it