What VNPT Online does

VNPT Online is the enterprise digital-services business unit of Vietnam Posts and Telecommunications Group (VNPT), a state-owned telecommunications conglomerate headquartered in Hanoi. The unit was launched in 2017 to consolidate and accelerate VNPT's enterprise and government go-to-market across telecom, data center, cloud, and vertical software. It sells and delivers services to enterprise customers, the central and provincial Vietnamese government, hospitals, schools, and consumer subscribers through VNPT's branch network across Vietnam's 63 provinces.

VNPT Online's technical footprint includes eight Tier III-certified data centers (two of which are new 2,000-rack facilities built in partnership with Fujitsu, Schneider Electric, and RIPT), the VNPT Smart Cloud platform, and vertical software products such as VNPT HIS (hospital information system with barcode patient management), VNPT EHR (electronic health records), VNPT Edu (educational administration), and Smart City Integrated Operations Centers. Underlying capabilities span IoT sensor networks, computer-vision-based surveillance in the IOC, AI-driven recommendation engines in the Smart Tourism Portal, and big-data analytics for command-and-control deployments now active in 28 provinces. Service-layer offerings include managed connectivity, data center colocation, cloud subscriptions, and licensed vertical software for healthcare, education, and public-sector clients.

VNPT Online generates revenue primarily through multi-year enterprise and government contracts: managed telecom services, data center colocation, cloud subscriptions, and software licensing for healthcare, education, and public-sector customers. Commercial reach is anchored by VNPT's state-aligned distribution across 63 provinces and its majority share in healthcare (55% of facilities) and education (60% of schools). The unit's revenue mix is being repositioned from legacy connectivity toward higher-margin cloud, data center, and software subscriptions in line with Vietnam's national digital transformation agenda. Equitization of the parent group, with a planned 35% stake sale, is underway and would mark a shift toward capital-market discipline.

Name

VNPT Online

Legal name

VNPT Online

Website

https://vnptonline.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

501–1,000 employees

Short description

VNPT Online is the enterprise digital-services arm of Vietnam's state-owned VNPT Group, selling telecom, data center, cloud, and vertical software solutions to government, healthcare, and education customers across Vietnam's 63 provinces.

Ownership category

akta.pro rank

Product category

Telecommunications and ICT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Rental & Leasing (7377)

akta.pro primary industry

Private Cloud Networking & SDN/NFV Management (HDABABAK)

akta.pro secondary industries

Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL), Cloud Networking & Virtual Networking (VPC/VNet) (HDABAFAG), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), Revenue Cycle, Coding & Telehealth Compliance Platforms (for provider orgs) (HLALABAM)

Keywords

• Telecommunications services
• Cloud infrastructure
• Data center hosting
• E-government software
• Enterprise networking

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Telecommunications Services: Traditional telecom services including mobile (VinaPhone), fixed-line, broadband internet (FTTH), and leased line services. Revenue from subscriber fees, data packages, and voice services.
2. ICT Solutions and Software: Custom software solutions including e-government platforms, VNPT HIS healthcare software, vnEdu education platform. Provided as SaaS or on-premise deployment.
3. Data Center and Cloud Services: Colocation, dedicated server hosting, virtual private servers (VPS), cloud computing services. Revenue from hosting fees and cloud resource consumption.
4. Hardware and Equipment Sales: Server, networking equipment, and devices including HP Enterprise, Dell EMC products sold to enterprise customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

VNPT Online operates as the business center for VNPT Group, offering telecommunications services (VinaPhone mobile, fixed-line, FTTH broadband, leased lines), Tier III certified data center colocation and hosting, OpenStack-based cloud computing (Smart Cloud), and vertical software solutions including e-government platforms, hospital management (VNPT HIS), and education management (vnEdu). The company serves government agencies, healthcare facilities, educational institutions, and enterprises across all 63 provinces in Vietnam.

Product overview

VNPT Online operates as the business center for telecom and IT services under Vietnam Posts and Telecommunications Group. The portfolio spans telecommunications infrastructure (4G/3G, fiber FTTH, leased lines, MPLS VPN, IPLC), managed data center services (rack colocation, dedicated servers, VPS, CDN), cloud computing (Smart Cloud on OpenStack with IaaS services including virtual servers, block storage, backups, and soft firewalls), and software solutions across vertical domains. The software suite is organized around four core platforms: VNPT HIS for hospital management (with 497 functions, 248 parameters, and integrations to LIS/RIS/PACS systems), the e-government platform comprising vnPortal (information portals), VNPT-iGate (one-stop e-services), and VNPT-iOffice (document management/eCabinet paperless meetings), vnEdu for education management, and Smart City solutions including intelligent operations centers (IOC) and smart tourism portals. Supporting solutions include VNPT Smart Ads (digital out-of-home advertising management), VNPT Contact Center, Esms SMS Brandname, VPN-MPLS enterprise networking, Metronet, MegaWan, security services (SOC, DNS protection), and hardware (HP Enterprise and Dell EMC servers). Together, these products form an integrated ICT ecosystem serving government agencies, healthcare organizations, educational institutions, and enterprises across Vietnam's 63 provinces.

Differentiator

Problem solved

Functional benefit

Brands

• VNPT Smart Cloud: Cloud computing service using OpenStack platform with virtualization technology, awarded Stevie Awards 2019 and Vietnam Talent Award 2018.
• VNPT HIS
• VNPT Smart Ads
• VinaPhone
• FiberVNN / MegaVNN
• MyTV

Products and services

• VNPT Smart Cloud Public cloud IaaS platform built on OpenStack virtualization technology, providing Cloud Server, Block Storage, Backup Volume, Backup VM, and soft firewall services for enterprise and government customers.
• VNPT HIS (Hospital Information System) Hospital information management software covering 497 functions, supporting patient registration, clinical examination, treatment, prescription management, and health insurance approval per Ministry of Health standards. Deployed at thousands of healthcare facilities across Vietnam.
• vnEdu (Education Management Platform) Education management platform providing student portfolio management, electronic student handbooks, and teacher communication tools for schools and educational institutions.
• VNPT-iOffice (Document Management) Electronic document management and office automation software for government agencies, enabling paperless meetings, digital signatures, and integrated workflow management.
• VNPT-iGate (One-Stop E-Government Portal) One-stop electronic government service portal enabling online administrative procedure submission and processing, connecting government agencies with citizens and businesses.
• VinaPhone Mobile Services Mobile telecommunications services offering 2G, 3G, and 4G connectivity with 31.07 million mobile subscribers as of end 2017.
• FTTH Fiber Broadband Internet Fiber-to-the-home broadband internet service using FTTH technology with speeds up to 10 Gbit/s and symmetric upload/download rates for residential and enterprise customers.
• Data Center Colocation Services Rack cabinet colocation and server hosting services within VNPT's Tier 3 certified data centers, including power, cooling, security, and 24/7 technical support across 8 facilities in Hanoi, HCMC, Da Nang, and Can Tho.
• Virtual Private Server (VPS) Virtual private server hosting service on cloud infrastructure, providing scalable compute resources for web hosting, applications, databases, and game server deployment.
• VPN-MPLS Enterprise Networking MPLS-based virtual private network service providing secure site-to-site connectivity across enterprise networks with quality of service guarantees.
• International Private Leased Circuit (IPLC) International private leased circuit service providing dedicated international data connectivity between Vietnam and global destinations.
• MyTV IPTV/OTT Streaming IPTV and OTT streaming service providing television content packages including VTVcab channels and international content with Standard, Advanced, and VIP subscription tiers and 4K support. Over 750,000 subscribers with 210% growth in 2019.
• VNPT Security Services Information security solutions including VNPT DNS Protection for threat monitoring, Security Operation Center (SOC) for 24/7 incident monitoring and response, and security architecture consulting for government and enterprise clients.
• VNPT Smart Ads Digital advertising management service via LCD/LED screen networks, enabling online content scheduling, distribution, and performance analytics for targeted audience segments.
• Video Conferencing Service Video conferencing service enabling real-time audio-visual communication for remote meetings and collaboration across enterprise and government organizations.
• VNPT Contact Center Managed contact center solution providing call routing, agent management, and customer service capabilities for enterprise clients.
• Esms SMS Brandname SMS marketing and communication service using registered sender IDs for enterprise customer engagement and notification delivery.
• Content Delivery Network (CDN) Content Delivery Network service copying and storing content on edge servers to accelerate access, reduce backbone load, and minimize bottleneck congestion.
• HP Enterprise Servers HP enterprise server hardware including HP Z series workstations, distributed by VNPT as part of server and network equipment offerings for enterprise customers.
• Dell EMC Servers Dell EMC enterprise server hardware distributed by VNPT as part of server and network equipment product line for enterprise customers.
• VNPT Smart City / IOC Platform Intelligent Operations Center platform aggregating population, land, employment, administrative, and environmental data processed by AI for predictive analysis and government decision support, including AI-powered camera surveillance.
• SD-WAN Solution Software-defined Wide Area Network solution enabling intelligent network management with automated traffic configuration, automatic path detection, and bandwidth prioritization for enterprise digital transformation.

Quantifiable outcome

• 99.982% uptime for Tier III certified data centers
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability12 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered strategic, core, major and minor.

• Vietnam Cybersecurity Alliance (21 members)strategicStrategic or Co-development Partner · 28 December 2019VNPT is member of the Vietnam Cybersecurity Ecosystem Development Alliance consisting of 21 domestic cybersecurity companies. Alliance focuses on developing Vietnam's cybersecurity products and protecting national cybersecurity infrastructure.
• National Cybersecurity Monitoring SystemstrategicStrategic or Co-development Partner · 1 December 2019VNPT participates in the National Cybersecurity Monitoring System alongside government agencies, serving as a key technical partner for the government's cybersecurity initiative.
• Stream Net (Myanmar Joint Venture)strategicStrategic or Co-development Partner · 1 January 2018VNPT joint venture in Myanmar operating telecommunications and ICT services. Stream Net is VNPT's international expansion vehicle in Southeast Asia, generating $561,000 USD revenue in its second year of operation.
• FujitsucoreImplementation/ SI/ Consulting Partner · 6 November 2017Fujitsu selected as consultant for designing, building, and operating two new data centers for VNPT in Hanoi and Ho Chi Minh City. Fujitsu brings extensive global data center expertise to help VNPT achieve Tier III certification standards.
• RIPT (Research Institute of Posts and Telecommunications)coreStrategic or Co-development Partner · 6 November 2017Vietnam's Institute of Posts and Telecommunications working with Fujitsu to consult on VNPT's new data center projects in Hanoi and HCMC. RIPT provides local expertise and technical capabilities for the partnership.
• Schneider ElectricmajorTechnology or Integration · 6 November 2017Schneider Electric partners with VNPT as design consultant for data center infrastructure and operational lifecycle management. Contributes expertise in data center design and power management systems.
• JCB InternationalminorGTM or Marketing Partner · 1 October 2017JCB International partnered with VinaPhone for the Vpoint loyalty program, enabling credit card payments and expanding the payment ecosystem for Vpoint members in Vietnam.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CMC Telecom: Vietnamese telecom and cloud provider operating data centers (CMC DC) and enterprise cloud services. Direct competitor in Vietnam colocation, managed services, and enterprise connectivity segments targeting similar government and enterprise customers.
• MobiFone: Vietnam's third major state-owned mobile operator providing telecom services and enterprise ICT solutions. Competes with VNPT in mobile (VinaPhone), data center, and enterprise connectivity, and is a peer in government ICT procurement.
• Viettel IDC: The data center and cloud services arm of Viettel Group, operating multiple Tier III data centers across Vietnam. Direct competitor in colocation, dedicated servers, and cloud IaaS, serving the same enterprise and government customer base.
• FPT Telecom: Vietnamese telecom and IT services firm offering broadband, data center, cloud, and software services. Closely comparable to VNPT Online in fiber broadband, data center colocation, and enterprise IT, with overlapping enterprise customer base in Vietnam.
• Viettel Group: Vietnam's largest state-owned telecom and technology conglomerate offering mobile, broadband, data center, and ICT services across all 63 provinces. Direct competitor to VNPT in mobile (Viettel Mobile vs. VinaPhone), broadband, enterprise IT, and government ICT contracts.

Emerging players

• VNG Corporation: Vietnamese technology firm operating cloud, gaming, and digital services with its own data center footprint. Adjacent competitor in Vietnam cloud and enterprise digital services, with growing overlap in cloud infrastructure targeting domestic enterprises.

Broad incumbents

• Alibaba Cloud: Leading Asia-Pacific hyperscale cloud provider with strong presence across Southeast Asia, including partnerships in Vietnam. Competes with VNPT Smart Cloud for enterprise and government cloud workloads, with particular relevance for ASEAN-based multinational customers.
• Microsoft Azure: Global enterprise cloud platform with Vietnam region (announced), competing with VNPT for enterprise and government workloads. Comparable in cloud IaaS/PaaS offerings, but with broader global reach, developer ecosystem, and enterprise SLAs.
• Amazon Web Services (AWS): Global hyperscale cloud provider expanding into Vietnam with regional edge presence and major enterprise customers. Competes with VNPT Smart Cloud for large enterprise workloads, though operates on vastly larger scale and global footprint.
• Singtel: Singapore-headquartered regional telecom and ICT conglomerate providing data center, cloud, and managed services across Southeast Asia. Comparable to VNPT in telecommunications backbone, data center operations, and enterprise ICT, with regional SEA footprint analogous to VNPT's domestic monopoly.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/vnptonline.com.vn
• LinkedInlinkedin.com/company/vdc-vnpt

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VNPT Online