Försäkringskassan

What Försäkringskassan does

Försäkringskassan is Sweden's statutory national social insurance agency (statlig myndighet), administered under the Ministry of Health and Social Affairs and headquartered in Stockholm. It is the sole administrator of Sweden's universal social insurance system, serving the entire resident population with 20+ benefit categories spanning parenthood (föräldrapenning, VAB, graviditetspenning, barnbidrag, underhållsstöd), sickness and injury (sjukpenning, arbetsskadeersättning, smittbärarpenning, närståendepenning), disability and reduced work capacity (aktivitetsersättning, sjukersättning, assistansersättning, bilstöd), housing (bostadsbidrag), unemployment-linked activity support, and international situations including the EU-kort and cross-border coverage under bilateral social-security treaties.

The technical core is a web-based e-service platform ("Mina sidor" / My Pages) and a companion iOS/Android app providing 24/7 self-service for benefit applications, case tracking, payment schedules, and personal-information updates, supplemented by phone customer centers (0771-524 524 and 0771-17 90 00), physical service offices, written correspondence, and personal web meetings. The agency previously operated a machine-learning fraud-detection capability on structured applicant data (introduced 2013, suspended November 2025 following discrimination findings). The platform is integrated with multiple Swedish government counterparties — Skatteverket, Migrationsverket, Arbetsförmedlingen, Pensionsmyndigheten, Bolagsverket, CSN, Kronofogden, 1177 Vårdguiden and Statens servicecenter — and supports content in 10+ languages.

Funding is entirely public: no commercial revenue is generated, no pricing model exists, and benefits are calculated against an individual's sickness-benefit-qualifying income (SGI). The agency operates as a direct-to-citizen service provider rather than a market participant, with distribution through digital self-service, partner channels, and government service points; its primary strategic levers are regulatory mandate expansion (e.g., the 2026-07-01 sanktionsavgift), program breadth (new programs such as elstöd 2026 and jobbpremie), and accessibility improvements.

Name

Försäkringskassan

Legal name

Försäkringskassan

Website

https://forsakringskassan.se

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

10,001+ employees

Short description

Försäkringskassan is Sweden's statutory social insurance agency, administering 20+ benefit categories — parental, sickness, disability, housing, child allowance and dental subsidies — for the entire Swedish population through a digital self-service platform and partner-agency integrations, funded entirely by the state budget.

Ownership category

akta.pro rank

Product category

Public Social Insurance Administration

NAICS

Health and Welfare Funds (525120), Individual and Family Services (6241), Health and Welfare Funds (52512)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Income Support & Cash Assistance Programs (BPAIAKAE)

akta.pro secondary industries

Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Disability Benefits Administration (BPAIAKAC), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH), Eligibility, Enrollment & Benefits Administration (HLAEALAH)

Keywords

• Social insurance administration
• Public benefits management
• Sickness benefit services
• Parental leave benefits
• Housing allowance programs

Headquarters

HQ city

Hägersten

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Social Insurance Administration: Försäkringskassan is a government agency funded entirely by public taxes. It does not generate revenue in the commercial sense but administers and distributes social insurance benefits including parental allowance, sickness benefit, activity compensation, housing allowance, child allowance, dental care support, and assistance compensation. The agency's operations are funded through the Swedish state budget.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Försäkringskassan is Sweden's statutory government agency that administers the national social insurance system, determining eligibility and disbursing publicly funded cash benefits to insured residents across the full life cycle. Core offerings include parental allowance (föräldrapenning), sickness benefit (sjukpenning), temporary parental benefit for sick children (VAB), activity and sickness compensation (aktivitetsersättning/sjukersättning), assistance compensation (assistansersättning), housing allowance (bostadsbidrag), child allowance (barnbidrag), maintenance support, and the European Health Insurance Card, all accessed primarily through the Mina sidor e-service and mobile app.

Product overview

Försäkringskassan (Swedish Social Insurance Agency) administers Sweden's national social insurance system through a digital platform centered on Mina sidor (My Pages) and the Försäkringskassans app. The product portfolio includes e-tjänster for over 20 distinct benefit categories covering families, illness, disability, housing, and international situations. Key benefits include föräldrapenning (parental benefit), sjukpenning (sickness benefit), VAB (care of sick child), aktivitetsersättning and sjukersättning (disability compensation), assistansersättning (assistance compensation), bostadsbidrag (housing allowance), barnbidrag (child allowance), underhållsstöd (maintenance support), EU-kort (European Health Insurance Card), graviditetspenning (pregnancy benefit), smittbärarpenning (infection carrier benefit), and närståendepenning (close relative benefit). Citizens access services through the web portal, mobile app, and personal web meetings with administrators.

Differentiator

Problem solved

Functional benefit

Products and services

• Mina sidor (My Pages) e-service portal
• Försäkringskassans app (mobile application)
• Föräldrapenning (Parental Benefit)
• Sjukpenning (Sickness Benefit)
• VAB (Temporary Parental Benefit for Care of Sick Child)
• Aktivitetsersättning (Activity Compensation)
• Sjukersättning (Sickness Compensation)
• Assistansersättning (Assistance Compensation)
• Bostadsbidrag (Housing Allowance)
• Barnbidrag och flerbarnstillägg (Child Allowance and Multi-Child Supplement)
• Underhållsstöd (Maintenance Support)
• EU-kort (European Health Insurance Card)
• Graviditetspenning (Pregnancy Benefit)
• Smittbärarpenning (Infection Carrier Benefit)
• Närståendepenning (Close Relative Benefit)
• Personligt webbmöte (Personal Web Meeting)
• Tandvårdsstöd (Dental Care Subsidy)

Named customers2 records

Segments9 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Skatteverket (Swedish Tax Agency)coreTechnology or IntegrationFörsäkringskassan collaborates with Skatteverket for income data verification, address confirmation, and folkbokföring (population registration) data exchange. When citizens move abroad, Skatteverket notifies Försäkringskassan. The agencies share data to determine social insurance eligibility and benefit amounts.
• Arbetsförmedlingen (Swedish Public Employment Service)coreTechnology or IntegrationFor job seekers participating in programs at Arbetsförmedlingen, Försäkringskassan provides activity support and development compensation. The agencies coordinate to ensure unemployed individuals receive appropriate financial support while seeking employment.
• Migrationsverket (Swedish Migration Agency)coreTechnology or IntegrationMigrationsverket provides information about residence permits and immigration status. Citizens from outside the EU/EEA, UK, or Switzerland need a residence permit from Migrationsverket to be eligible for Swedish social benefits administered by Försäkringskassan.
• Pensionsmyndigheten (Swedish Pensions Agency)coreTechnology or IntegrationWhile Försäkringskassan manages social insurance benefits, Pensionsmyndigheten manages the national public pension. The two agencies work within Sweden's overall social security framework, with Försäkringskassan handling benefits during working age and Pensionsmyndigheten handling retirement pensions.
• 1177 Vårdguiden (Healthcare Guide)coreTechnology or Integration1177 Vårdguiden is Sweden's healthcare information service. Försäkringskassan coordinates with healthcare providers through the 1177 service for medical certificates, rehabilitation coordination, and information about violence and abuse affecting health.
• Kronofogden (Swedish Enforcement Authority)coreTechnology or IntegrationWhen citizens have received overpayments from Försäkringskassan and do not repay voluntarily or through an installment plan, the agency refers debts to Kronofogden for collection. Försäkringskassan also references Kronofogden's resources on economic violence.
• National Government Service Center (Statens servicecenter)minorChannel Partner/ Reseller/ DistributorNational Government Service Center provides service points where citizens can access help with government agency matters, including Försäkringskassan services.
• Social Security Agreements with EU/EEA Countries, Switzerland, UK, and Bilateral Partner CountriescoreStrategic or Co-development PartnerFörsäkringskassan manages social security agreements with multiple countries: EU/EEA countries, Switzerland, UK, and bilateral agreements with Bosnia-Herzegovina (former Yugoslavia), Chile, Philippines, India, Israel, Japan, Canada, Cape Verde, Morocco, Quebec (Canada), Serbia (former Yugoslavia), South Korea, Turkey, and USA. These agreements determine which country's social insurance legislation citizens are covered by when working across borders.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kela (Social Insurance Institution of Finland): Finnish statutory social insurance institution providing universal benefits (sickness, parental, disability, housing, student, unemployment). Closest structural peer with comparable benefit catalog, e-service architecture, and population-scale mandate.
• Udbetaling Danmark: Danish public entity responsible for disbursing welfare benefits (family, housing, sickness) on behalf of municipalities and state. Comparable mandate of centralized public benefit administration in another Nordic welfare state.
• Caisse Nationale d'Assurance Maladie (CNAM, France): French national health insurance fund administering sickness, maternity, disability, and death benefits. Comparable in statutory monopoly, large workforce, and digital portal (ameli) for benefit delivery.
• NAV (Norwegian Labour and Welfare Administration): Norway's national welfare agency administering unemployment, sickness, parental, disability, and family benefits through a statutory monopoly. Directly comparable in mandate, digital self-service model (nav.no portal), and Nordic welfare-state structure.
• Deutsche Rentenversicherung (German Pension Insurance): Germany's statutory pension and rehabilitation insurance carrier serving tens of millions. Comparable in mandatory contribution-based benefit administration, multi-employer structure, and digital service channels.
• Social Security Administration (USA): US federal agency administering retirement, disability, and survivors' insurance. Comparable in monopoly status, nationwide scope, digitized benefit delivery (my Social Security account), and recent automation/AI governance challenges.
• ZUS (Zakład Ubezpieczeń Społecznych, Poland): Polish Social Insurance Institution administering pensions, sickness, maternity, and disability contributions and benefits. Comparable in statutory monopoly, EU coordination, and digitized benefit platform (PUE ZUS).
• Department for Work and Pensions (UK): UK government department administering state pension, disability, unemployment, and child benefits. Comparable in statutory monopoly, scale (millions of claimants), and digital service transformation (e.g., universal credit).

Regional players

• Pensionsmyndigheten (Swedish Pensions Agency): Sweden's separate government agency administering the national public pension system. Sister agency within Sweden's overall social-security framework; complementary rather than competing mandate.

Others

• Skatteverket (Swedish Tax Agency): Swedish tax authority providing income, population registration, and identity data that Försäkringskassan relies on for benefit eligibility. Adjacent ecosystem partner rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fk_media
• YouTubeyoutube.com/user/ForsakringskassanSE
• Facebookfacebook.com/foralder
• LinkedInlinkedin.com/company/forsakringskassan
• Instagraminstagram.com/forsakringskassan.se

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Försäkringskassan