Staffordshire and Stoke-on-Trent

What Staffordshire and Stoke-on-Trent does

Staffordshire and Stoke-on-Trent Integrated Care System (ICS) is a statutory NHS body, established in 2022 under NHS England reforms, that coordinates health and care services for the resident population of Staffordshire and Stoke-on-Trent. It operates as a partnership between NHS provider trusts (including University Hospitals of North Midlands, University Hospitals of Derby and Burton, and the Royal Wolverhampton Trust), primary care networks, mental health services, community services, the two local authorities, and the voluntary, community, and social enterprise (VCSE) sector. The ICS carries out NHS planning and commissioning functions previously held by Clinical Commissioning Groups, and is guided by a Joint Forward Plan covering 2023-2028 and an Operational Plan for 2024/2025.

The ICS delivers a portfolio of digital health services built on NHS digital infrastructure, including the One Health and Care shared health and care record (a cross-provider interoperability platform), the patient-facing My Health and Care App and WaitLess urgent-care navigation tool, NHS App integration, Online Consultation and GP Online Services, Virtual Wards for hospital-level care at home, and the Reasonable Adjustment Digital Flag (RADF) for patients with learning disabilities or autism. It also runs population health programmes such as the Asthma Friendly Schools Programme and the Digital Weight Management Programme, alongside research and innovation initiatives via the SSHERPa strategy with the Clinical Research Network West Midlands.

The organisation is publicly funded through NHS England allocations derived from taxation and national insurance; services are provided free at the point of use and there is no commercial pricing model. As a government state entity, it has no equity funding, no revenue in the commercial sense, and no acquisition history. Engagement with residents is conducted through the organisational website, social media channels (Twitter, LinkedIn, Facebook, YouTube), a quarterly newsletter, and community outreach events such as the UHNM maternity bus initiative.

Name

Staffordshire and Stoke-on-Trent

Legal name

Staffordshire and Stoke-on-Trent Integrated Care System

Website

https://staffsstokeics.org.uk

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Staffordshire and Stoke-on-Trent Integrated Care System is a statutory NHS body, established in 2022, that coordinates health and care services for the residents of Staffordshire and Stoke-on-Trent through NHS trusts, primary care, local authorities, and the VCSE sector.

Ownership category

akta.pro rank

Product category

Public Healthcare / Integrated Care Services

NAICS

Ambulatory Health Care Services (621), Other Residential Care Facilities (62399), Nursing Care Facilities (Skilled Nursing Facilities) (62311)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Nurse Triage & Clinical Call-Center Teletriage Platforms (HLALAJAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

Keywords

• Integrated care services
• Public health system
• NHS healthcare coordination
• Population health management
• Virtual ward services

Headquarters

HQ city

Stafford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. NHS Core Funding: Publicly funded healthcare services provided free at point of use, financed through national insurance and taxation. ICBs receive allocation from NHS England to commission and coordinate health services.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Staffordshire and Stoke-on-Trent is the NHS Integrated Care System (ICS) for the region, coordinating health and care services across NHS providers, local authorities, and voluntary-sector partners. It plans, commissions, and integrates hospital, primary, community, mental health, and social care services for the resident population. It also deploys digital tools such as virtual wards and patient apps to support care delivery at home and in the community.

Product overview

Staffordshire and Stoke-on-Trent Integrated Care System (ICS) is an NHS-coordinated health and social care network, not a technology product company. The ICS operates as a partnership of NHS trusts, primary care providers, local authorities, and voluntary sector organizations to coordinate health services across the region. The digital products and services identified are NHS-funded health technology initiatives rather than commercial product offerings. Key digital services include the One Health and Care shared health record platform enabling data interoperability across providers; patient-facing tools including the My Health and Care app, WaitLess app, and NHS App integration; primary care digital access via Online Consultation and GP Online Services; Virtual Wards for remote acute care; the Reasonable Adjustment Digital Flag (RADF) for health equality; and the Digital Weight Management Programme for population health interventions. These services are built on NHS digital infrastructure and are provided free at point of care to residents.

Differentiator

Problem solved

Functional benefit

Brands

• One Health and Care: A shared health and care record programme enabling integrated patient information across providers.
• My Health and Care App

Products and services

• Integrated health and care coordination Cross-organisational planning, commissioning, and delivery of NHS, social care, and voluntary-sector services for the resident population of Staffordshire and Stoke-on-Trent.
• Virtual ward service Remote monitoring and home-based clinical care delivered as an alternative to inpatient hospital admission, for residents of Staffordshire and Stoke-on-Trent who meet clinical criteria.
• Patient-facing digital health applications Digital tools and apps used by residents to engage with NHS services, access information, and manage aspects of their care.
• Population health management programme System-wide analytics and intervention programme aimed at improving health outcomes and reducing inequalities across the Staffordshire and Stoke-on-Trent population.
• Primary care and community services contracting Commissioning and contracting of GP, community, mental health, and ambulance services across the ICS footprint for residents of the region.

Quantifiable outcome

• More than 112,000 COVID-19 vaccinations delivered in spring programme

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• NHS Midlands and Lancashire Commissioning Support UnitcoreStrategic or Co-development PartnerProvides commissioning support services to the ICS including website design and technical support (as noted in copyright footer)
• NHS Arden and Greater East Midlands Commissioning Support UnitcoreStrategic or Co-development PartnerProvides commissioning support services to the ICS including website design and technical support (as noted in copyright footer)
• Clinical Research Network West MidlandscoreStrategic or Co-development PartnerPartners on clinical research initiatives across the ICS footprint, supporting research and innovation strategy (SSHERPa)
• VCSE (Voluntary, Community, and Social Enterprise) Sector PartnerscoreStrategic or Co-development PartnerCollaborates with voluntary sector organizations as key partners in delivering integrated care, with dedicated VCSE section within the ICS structure
• Provider CollaborativescoreStrategic or Co-development PartnerCollaborative arrangements between NHS providers to coordinate service delivery and improve efficiency across the system
• Local Authorities (Staffordshire and Stoke-on-Trent)coreStrategic or Co-development PartnerPartnership with local government authorities for integrated health and social care delivery, including joint forward planning
• NHS Trusts and Foundation TrustscoreStrategic or Co-development PartnerNHS acute trusts, mental health trusts, and ambulance services working within the ICS structure
• General Practice (Primary Care)coreStrategic or Co-development PartnerGP practices organized into Primary Care Networks participating in ICS governance and service planning
• University Hospitals of North Midlands NHS TrustcoreStrategic or Co-development PartnerMajor acute NHS trust providing hospital services, operates the maternity bus outreach programme

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• NHS Greater Manchester Integrated Care Board: Another large English NHS Integrated Care Board established under the 2022 NHS reforms. Operates with the same statutory responsibilities for health planning and commissioning across its geographic footprint, structures services around Primary Care Networks and provider collaboratives, and faces the same population health and health inequalities agenda as Staffordshire and Stoke-on-Trent ICS.
• NHS Frimley Integrated Care Board: Another NHS ICB with an integrated care partnership, shared care record programme, and virtual wards. Comparable in scope of digitally enabled primary care, population health management, and cross-provider coordination around the integrated care system model.
• NHS Sussex Integrated Care Board: NHS Integrated Care Board covering Sussex, with equivalent statutory commissioning functions, Primary Care Network coordination, and population health programmes. Operates with similar digital health tools and shared record infrastructure.
• NHS Hampshire and Isle of Wight Integrated Care Board: Another NHS ICB with parallel statutory responsibilities, integrated care partnership, and shared health and care record programme. Closely comparable in governance, digital infrastructure, and population health priorities.
• NHS Devon Integrated Care Board: NHS ICB operating with the same statutory framework, primary care network structure, provider collaboratives, and population health management focus. Comparable scope of services from primary care through to acute commissioning.
• NHS Cheshire and Merseyside Integrated Care Board: Large NHS ICB in the North West region with similar organisational structure, digital infrastructure programmes (shared care records, virtual wards), and provider collaborative arrangements. Comparable scale and operational scope in coordinating acute, primary, community, and mental health services.
• NHS West Yorkshire Integrated Care Board: Statutory NHS Integrated Care Board covering the West Yorkshire footprint, with comparable scope including acute hospital commissioning, primary care, mental health, and integrated care partnerships. Directly comparable in governance structure, statutory remit, and population health management remit.
• NHS North West London Integrated Care Board: NHS ICB covering a dense urban population in North West London with comparable statutory functions, shared care records, virtual wards, and integrated primary care digital access programmes. Directly comparable in operational structure and digital service portfolio.
• NHS South Yorkshire Integrated Care Board: NHS ICB operating with equivalent statutory mandate, primary care coordination, virtual wards, and population health programmes. Comparable in scale of NHS trusts and primary care networks being coordinated.
• NHS Norfolk and Waveney Integrated Care Board: NHS ICB with similar statutory structure, shared care record deployment, virtual wards, and primary care digital access programmes. Operates within the same NHS England policy and funding framework as Staffordshire and Stoke-on-Trent ICS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/StaffsStokeICS
• YouTubeyoutube.com/channel/UC--BwSA7YoEdcV8Jtt2nLAQ
• Facebookfacebook.com/StaffsStokeICS
• LinkedInlinkedin.com/company/staffsstokeics

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Staffordshire and Stoke-on-Trent