Alcaldia de Zipaquira

What Alcaldia de Zipaquira does

Alcaldía de Zipaquirá is the municipal government authority of Zipaquirá, a municipality in the department of Cundinamarca, Colombia. It is structured around 12 secretariats (Hacienda, Planeación, Jurídica, Salud, Educación, Obras Públicas, Desarrollo Económico y Turismo, Desarrollo Rural y Ambiente, Gobierno, Seguridad y Convivencia Ciudadana, Familia y Desarrollo Social, Transporte y Movilidad, and Secretaría General) and oversees 5 decentralized entities — Catedral de Sal, Instituto Municipal de Cultura Recreación y Deportes (IMCRDZ), Empresa Frigorífico y Plaza de Ferias, Empresas Públicas de Zipaquirá (EPZ), and IMCRDZ. The current administration operates under the Plan de Desarrollo 'Zipaquirá Crea, Protege y Avanza 2024-2028' led by Mayor Fabián Mauricio Rojas García, who succeeded Wilson García Fajardo.

The municipality delivers services through a hybrid channel model spanning 11+ physical offices (Casa de Gobierno, Palacio Municipal, Ventanilla Única, Secretaría de Hacienda, SISBEN office, Comisarías de Familia, Inspecciones de Policía, Archivo Municipal) and a digital government platform built on the national Mi Colombia Digital infrastructure, including tramitesenlineazipaquira.gov.co for online procedures, G-Files for document management, Microsoft 365/SharePoint for internal operations, and OpenStreetMap-based interactive maps. Citizen-facing services include residency and paz y salvo certificates, property horizontal certifications, contractor income certificates, property tax (Impuesto Predial Unificado) and industry/commerce tax (ICA) collection, PQRDS submissions, the Fondo Progresa entrepreneurship fund, the Sí Empleo Zipaquirá employment initiative, the PartiZipa participation platform, and the Línea de la Esperanza emotional support hotline.

Revenue is generated through property tax (annual, billed from February 9), ICA, fees on selected certificates and administrative services, national transfers (Sistema General de Participaciones, Sistema General de Regalías, Colombia Mayor subsidies), and municipal budget allocations to programs like Fondo Progresa. Most citizen-facing services (residency certificates, PQRDS requests) are free of charge. The primary customer base is the resident population of Zipaquirá, segmented across general citizens, youth, women, vulnerable populations (via SISBEN), property owners, entrepreneurs, property owners, and rural communities. The municipality participates in national programs and maintains operational partnerships with Cruz Roja, MinTIC, SENA, and Beneficencia de Cundinamarca, while serving as a member of the Federación Colombiana de Municipios.

Name

Alcaldia de Zipaquira

Legal name

Alcaldía Municipal de Zipaquirá

Website

https://zipaquira-cundinamarca.gov.co

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Alcaldía de Zipaquirá is the municipal government of Zipaquirá, Cundinamarca, Colombia, providing public services through 12 secretariats and 5 decentralized entities. It serves residents with tax collection, certificates, social programs, and digital government services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industry

Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Municipal government services
• Citizen service delivery
• Property tax collection
• Urban planning administration
• Digital government platform

Headquarters

HQ city

Centro

HQ country

Colombia

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Tax (Impuesto Predial Unificado): Annual tax levied on real estate property owners within the municipality's jurisdiction. Billing is issued starting February 9 each year. Collection is managed through the Secretaría de Hacienda, with both online payment and in-person options.
2. Industry and Commerce Tax (Impuesto de Industria y Comercio - ICA): Tax on commercial, industrial, and service activities carried out within the municipality. Rates are established by municipal decree.
3. Fees for Certificates and Administrative Services: Fees charged for certain certificates and administrative services such as property certification, horizontal property certification, and peace and safety certificates. Most citizen certificates (e.g., certificate of residency) are provided free of charge.
4. National Transfers and Royalties: Transferencias from the national government (Sistema General de Participaciones, Sistema General de Regalías) and other national programs such as Colombia Mayor pension subsidies.
5. Fondo Progresa Entrepreneurship Fund: A municipal fund created by Agreement 07 of 2013 (modified by Agreement 09 of 2020) that provides financial support to entrepreneurship projects with economic and social impact. Revenue comes from municipal budget allocations.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels8 records

Core offering

Alcaldía de Zipaquirá is the municipal government of Zipaquirá, Cundinamarca, Colombia, delivering local public services to citizens including property and industry/commerce tax collection, issuance of official certificates (residency, tax clearance, property horizontal, contractor income), urban planning and permitting, public safety coordination, social welfare programs (SISBEN), economic development programs (Fondo Progresa), transportation and mobility management, environmental programs, and citizen participation through PartiZipa. Services are delivered through in-person offices, an online procedures portal, and telephone hotlines.

Product overview

Alcaldia de Zipaquira operates a digital government services platform consisting of an online procedures portal (Portal de Trámites en Línea), document management system (G-Files), and multiple citizen-facing digital services. The platform offers certificate services (residency, tax clearance, property horizontal, contractor income), tax payments (property tax), and a citizen feedback system (PQRSD). The municipality also administers economic development programs such as Fondo Progresa for entrepreneurship support. These services are built on the national Mi Colombia Digital government platform infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal de Trámites en Línea (Online Procedures Portal) Digital government portal providing 24/7 online access to municipal administrative procedures including certificate requests, tax payments, and PQRSD submissions for citizens of Zipaquirá.
• G-Files (Gestor Documental) Electronic document management system for receiving and processing official correspondence, PQRDS (petitions, complaints, claims, suggestions, reports), and administrative document workflows for the municipal government.
• Certificado de Residencia en Línea Free digital certificate service enabling residents to obtain residency certifications online without in-person visits, typically processed within 5 business days.
• Impuesto Predial Unificado (Property Tax Service) Annual property tax service enabling property owners within the municipality to calculate, download, and pay their Impuesto Predial Unificado bills online using cadastral codes or real estate registration numbers; billed starting February 9 each year.
• Certificado de Paz y Salvo Fee-based certification service confirming that a debtor is in good standing with the municipality, processed within 2 business days.
• PQRDS (Peticiones, Quejas, Reclamos, Sugerencias y Denuncias) Citizen request and complaint management system allowing residents to submit, track, and receive responses on petitions, complaints, claims, suggestions, and reports free of charge.
• Fondo Progresa Entrepreneurship Program Municipal entrepreneurship fund providing financial support to entrepreneurship projects that generate economic and social impact, established by Agreement 07 of 2013 (modified by Agreement 09 of 2020).
• Certificado de Ingresos y Retenciones para Contratistas Online web service enabling municipal contractors to download their income and withholding certificates for tax filing purposes.
• Certificación de Propiedad Horizontal Fee-based certification service confirming the current administrator or legal representative of residential complexes (propiedad horizontal) for legal procedures.

Named customers7 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Cruz Roja Colombiana – Seccional Cundinamarca y Bogotá, Grupo de Apoyo ZipaquirácoreStrategic or Co-development PartnerCollaboration for the implementation of Family Emergency Management Plans (Planes Familiares de Gestión del Riesgo). The municipality partners with Cruz Roja to train families in risk identification, emergency response, first aid, and emergency kit preparation. The partnership aims to prepare households for earthquakes, fires, and floods through free community training sessions.
• Instituto Municipal de Cultura Recreación y Deportes de Zipaquirá (IMCRDZ)coreOthersComodato agreement (COM-601-2026) for the delivery of the Estadio Municipal Héctor 'El Zipa' González municipal stadium to IMCRDZ for management, promoting sports, recreation, and culture programs.
• Beneficencia de CundinamarcacoreStrategic or Co-development PartnerAgreement (CONVENIO-599-2026) to provide integral social protection for users in Special Protection Centers operated by the Beneficencia de Cundinamarca, serving vulnerable populations from Zipaquirá.
• Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC)coreStrategic or Co-development PartnerNational government ministry providing the Mi Colombia Digital platform for municipal websites and digital services. Also coordinates digital skills programs such as MINTIC Talento TECH for free technology training.
• Talentotech Boyacá-Cundinamarca (MinTIC initiative)coreOthersFree technology certification program for citizens of Zipaquirá through emerging technology courses. The program is certified by MinTIC and provides digital skills training in collaboration with regional partners.
• Gobierno de Colombia (Colombia.gov.co)coreOthersThe municipal government operates under the national government digital infrastructure (Mi Colombia Digital, gov.co portals) and participates in national programs including SISBEN, Colombia Mayor, and national public policy initiatives.
• Empresas Públicas de Zipaquirá EPZ (E.S.P.)coreOthersMunicipal public utilities company providing water, sewage, and sanitation services. A decentralized entity of the municipality.
• Catedral de Sal de ZipaquirácoreOthersMunicipal salt cathedral attraction managed as a decentralized entity, serving as the flagship tourism product and economic generator for the municipality.
• Federación Colombiana de Municipios (FCM)minorOthersNational association of Colombian municipalities that provides knowledge, innovation, and development opportunities for member municipalities. Zipaquirá participates as a member.
• SENA (Servicio Nacional de Aprendizaje)coreStrategic or Co-development PartnerNational vocational training institution. The municipality participates in SENA ExpoEmpleo events connecting local residents with employment opportunities. Over 20,000 national vacancies, 1,350 in Cundinamarca.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Alcaldía de Tunja: Departmental-capital municipal government in a neighboring region with comparable heritage-tourism economics and similar administrative scale; useful regional benchmark outside Cundinamarca.

Others

• Ministerio de las TIC (MinTIC): National ministry that provides the Mi Colombia Digital platform underlying Zipaquirá's digital services and coordinates Talento TECH; not a direct peer but a critical ecosystem partner shaping municipal digital capability.
• Federación Colombiana de Municipios: National municipal association in which Zipaquirá participates; comparable as an aggregator of municipal services, knowledge, and best practices across peer municipalities.

Broad incumbents

• Gobernación de Cundinamarca: Departmental-level government that supervises and partially funds Zipaquirá, sharing regulatory frameworks, transfer mechanisms, and many overlapping programs; relevant upstream peer.
• Alcaldía de Manizales: Established mid-sized Colombian municipality with a diversified economy and mature digital-government practices, serving as a broader-incumbent reference for what scaled digital municipal services look like.

Direct peers

• Alcaldía de Chía: Neighboring Cundinamarca municipality serving a similar commuter-belt demographic near Bogotá; comparable in scale, tax mix (predial/ICA), and reliance on national transfers from the same department.
• Alcaldía de Medellín: Major Colombian municipal government recognized for digital innovation and citizen service modernization, directly comparable in mandate (tax collection, social programs, digital procedures) and citizen-segmentation approach.
• Alcaldía de Bogotá: Capital district municipal government of Colombia operating an analogous suite of citizen services, digital portals, and decentralized entities, making it the closest direct peer in terms of municipal administration scope and regulatory environment.
• Alcaldía de Soacha: Large Cundinamarca municipality facing similar pressures of rapid population growth, social welfare demand, and infrastructure investment; comparable scope of municipal services and budget profile.
• Alcaldía de Fusagasugá: Another mid-sized Cundinamarca municipality operating under the same departmental regulatory framework with analogous secretariat structure and reliance on national transfers, making it a benchmarkable peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCbmjy7IMWTo1B5SSu7BlarQ
• Facebookfacebook.com/AlcaldiaDeZipaquira
• Instagraminstagram.com/alcaldiazipaquira
• Xx.com/AlcaldiaDeZipa
• LinkedInlinkedin.com/company/alcaldia-de-zipaquira

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldia de Zipaquira