What Elektro Maribor does

Elektro Maribor d.d. is a Slovenian regulated electricity distribution system operator (DSO) headquartered in Maribor, operating a 17,490 km distribution network across the Podravska and Pomurje regions of northeastern Slovenia. The company serves 228,979 grid users and 17,683 electricity producers (distributed-generation customers), is supervised by the Energy Agency of the Republic of Slovenia, and operates under a monopoly franchise within its designated territory. Founded in 1922 and listed with the ticker EMAG, Elektro Maribor is a delniška družba (public limited company) that employs 791 staff as of end-2025 and is led by CEO Tatjana Vogrinec Burgar (appointed August 2023). A 2020 €31 million EIB loan financed the multi-year smart-metering and grid modernization program; in June 2021 the company divested its supply subsidiary Energija plus d.o.o. to refocus on regulated distribution. A new organizational structure took effect at the beginning of 2025.

The revenue model is built on regulated distribution tariffs set by the Energy Agency, supplemented by connection fees and ancillary service revenue from power-facility construction and maintenance, a measurement lab, an electrical/metal workshop, and solar-plant maintenance services. Investment volume reached €65.2 million in 2025 (a 23% year-over-year increase), with €7.8 million in EU co-financing drawn (up 256% year-over-year); net profit for the year was €9.4 million and balance-sheet distributable profit stood at €3,001,077. The technology stack includes an Automated Metering System (AMS) for smart metering, the "Moj Elektro" customer self-service portal, and EMA — a proprietary Slovenian-language AI virtual assistant offering chatbot and voice channels for customer service automation. Strategic partnerships with ELES (Slovenian TSO), the Energy Agency, OVEn, GIZ DEE, the European Union, and the University of Maribor anchor regulatory, ecosystem, and talent-pipeline functions. The company holds an AAA credit rating alongside SIQ, IQNet, and D&B certifications, and is recognized as a Socially Responsible Employer, all of which support its standing as a low-risk, regulated critical-infrastructure operator.

Name

Elektro Maribor

Legal name

Elektro Maribor, podjetje za distribucijo električne energije, d.d.

Website

https://elektro-maribor.si

Company type

Public

Founded year

1922

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Elektro Maribor d.d. is a Slovenian regulated electricity distribution system operator (DSO) headquartered in Maribor, running a 17,490 km network that serves 228,979 end users and 17,683 electricity producers across northeastern Slovenia under tariff-regulated distribution services.

Ownership category

akta.pro rank

Product category

Electricity Distribution

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112), Electric Bulk Power Transmission and Control (221121)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Electric Distribution System Owners (Wires-Only Companies) (EUADABAI)

akta.pro secondary industries

Distribution Network O&M (MV/LV Lines, Switchgear, Transformers) (EUAEAGAE), Distribution System Hardening & Resilience Upgrades (EUAEACAK), Commissioning, Testing & Energization Services (Pre-Commissioning, Grid Code Compliance) (EUAMAFAK)

Keywords

• Electricity distribution services
• Distribution network operation
• Smart metering infrastructure
• Grid connection services
• Power facility maintenance

Headquarters

HQ city

Maribor

HQ country

Slovenia

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Network Fee (Omrežnina): As a regulated electricity distribution system operator, Elektro Maribor charges network fees to users connected to the distribution network. This is the primary revenue stream under regulatory framework set by the Energy Agency of Slovenia (Agencija za energijo).
2. Connection and Agreement Fees: Fees for issuing connection consents (soglasja za priključitev) and related agreement processing services.
3. Energy Services: Construction and maintenance of electroenergy facilities, measurement laboratory services, electrical and metal workshop services, solar panel maintenance services offered to customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Elektro Maribor operates the regulated electricity distribution network spanning 17,490 km in northeastern Slovenia, delivering continuous power supply to 228,979 connected users and 17,683 distributed energy producers. Core services include network access charges (omrežnina), grid connection consent and permitting, construction and maintenance of electro-energetic facilities, an accredited measurement laboratory, solar power plant maintenance, and an electrical and metal workshop. Supporting the network are advanced smart meters, the Moj Elektro self-service portal, and the EMA AI-powered customer assistant.

Product overview

Elektro Maribor d.d. is a Slovenian electricity distribution company operating a core distribution network infrastructure (17,490 km) serving 228,979 users and 17,683 producers. The company offers a unified platform of services centered on its electricity distribution network, complemented by digital customer tools including the Moj Elektro portal for personal data and billing access, and the EMA AI virtual assistant for automated customer support. Energy services include power facility construction and maintenance, measurement laboratory services, and solar power plant maintenance. The company is undergoing digital transformation with electronic application submission, advanced metering systems, and AI-powered customer communication channels.

Differentiator

Problem solved

Functional benefit

Brands

• EMA – Elektro Maribor Asistentka: AI-powered virtual assistant for customer communication, available on the website and phone lines 080 21 05 and 080 21 01
• Moj Elektro

Products and services

• Moj Elektro customer portal Online self-service portal (and mobile application) that provides free, secure access to personal meter data, billing information, and notifications about distribution network operation for end users and electricity producers in Elektro Maribor's supply area. Integrated with SI-PASS and Rekono authentication and forms part of the Single Entry Point of the National Data Node.
• EMA – Elektro Maribor Asistentka AI assistant AI-powered virtual assistant that communicates in natural Slovenian language via website chatbot and phone lines 080 21 05 and 080 21 01. Provides information on electricity supply status, connection procedures, measurement point changes, and billing. Users can request a human operator at any time.
• Advanced Metering System (Smart Meters) Advanced metering infrastructure covering measurement points with smart meters enabling remote reading, better energy management, and integration with renewable energy sources. Per EU regulations, all measurement points are to be included by the end of 2025.
• Electricity distribution network access (omrežnina) Regulated electricity distribution service over the 17,490 km network serving 228,979 users and 17,683 producers in northeastern Slovenia. Pricing set by the Energy Agency of Slovenia.
• Connection services (Priključevanje) Services for connecting new users and facilities to the distribution network, including issuance of connection consents (soglasja za priključitev), available via electronic submission through the e-Vloge platform.
• Construction of power facilities Turnkey construction of electro-energetic facilities including substations, transformer stations, and distribution infrastructure.
• Maintenance of power facilities Maintenance services for electrical energy infrastructure ensuring reliable and safe operation of distribution facilities.
• Measurement laboratory services Accredited laboratory services including verification of electricity meters, measurement transformers, low-frequency electromagnetic radiation testing, and data media destruction.
• Solar power plant maintenance services Inspection and maintenance services for solar power plants including statutory periodic inspections of NN installations and lightning protection, and optimal functioning control of solar plants and their components, using modern measurement and diagnostic equipment.
• Electrical and metal workshop services Workshop services for electrical and metal fabrication, repair, and custom manufacturing for distribution infrastructure.

Quantifiable outcome

• Network reliability maintained during extreme weather events with rapid restoration
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• OVEn (Oven Elektro)coreStrategic or Co-development PartnerIndustry association partner in the Slovenian electricity distribution sector. Linked on Elektro Maribor's website as a key sector partner organization.
• GIZ DEE (Gospodarsko interesno združenje distribucije električne energije)coreStrategic or Co-development PartnerEconomic interest association of Slovenian electricity distribution companies. Collaborative partnership for sector-wide initiatives and standards.
• ELES d.o.o.coreTechnology or IntegrationJoint operator of transmission and distribution networks. Data sharing partner under the Agreement on Joint Management. Operates the combined transmission and distribution network.
• Agencija za energijo (Energy Agency of Slovenia)coreOthersRegulatory body overseeing the Slovenian energy sector, setting network fees and operational standards for distribution system operators.
• University of MariborminorStrategic or Co-development PartnerCooperation agreement signed between Elektro Maribor and University of Maribor for joint educational and research initiatives.
• Srednja elektro-računalniška šola MariborminorStrategic or Co-development PartnerTechnical secondary school partnership for student recognition, scholarships, and practical training programs in electrical engineering.
• Srednja poklicna in tehniška šola Murska SobotaminorStrategic or Co-development PartnerVocational school partnership for student recognition and workforce development in electrical engineering for the Murska Sobota region.
• Srednja elektro šola PtujminorStrategic or Co-development PartnerTechnical school partnership for student awards and recruitment pipeline in the Ptuj region.
• DATAINFO.SIminorOthersDesignated data protection officer (DPO) service provider. Handles data protection compliance and GDPR matters.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Verbund AG: Austrian integrated utility with substantial distribution and renewable generation operations. Comparable in regulated grid activities, renewable integration, and Central European regulatory exposure.
• ELES: Slovenian transmission system operator, jointly managing the combined transmission and distribution network with Elektro Maribor. Broad incumbent in the same national electricity value chain, with similar regulatory oversight and EU funding access.
• CEZ Group: Major Central European vertically integrated utility with significant distribution operations. Comparable in the regulated DSO model, EU regulated tariff framework, and ongoing grid modernization investments.
• E.ON: Large European utility with extensive distribution network operations across multiple countries. Relevant for benchmarking EU-regulated DSO economics, smart metering rollouts, and renewable grid integration.
• Enel SpA: Global utility with major European distribution operations. Comparable in DSO business model, smart meter deployment at scale, and AI-driven customer service initiatives within a regulated framework.

Direct peers

• Elektro Gorenjska: Slovenian DSO serving the Gorenjska region. Closely comparable in terms of scale, regulated tariffs, and the mix of household/business/producer customers on a regional distribution network.
• Elektro Primorska: One of Slovenia's five DSOs, serving the Primorska region. Operates under the same Energy Agency framework, providing directly comparable electricity distribution services to a defined geographic area.
• Elektro Ljubljana: Slovenia's largest electricity distribution system operator, serving central Slovenia. Direct peer in the same regulated DSO model with similar network infrastructure, smart meter rollout, and customer-service portfolio.
• Elektro Celje: Slovenian DSO serving the Savinjska region under the same regulatory framework as Elektro Maribor. Comparable in business model, scale, and the regulated network fee revenue structure.

Regional players

• SODO: Slovenian infrastructure operator for distribution assets, working closely with Elektro Maribor and the other DSOs. Relevant as a peer because it sits within the same regulated distribution ecosystem and interacts with Elektro Maribor via joint network management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/elektro_maribor

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elektro Maribor