Baikal Service

What Baikal Service does

Baikal Service (Байкал Сервис), legally OOO «Байкал-Сервис ТК», is a privately held Russian freight transportation and logistics company founded in 1994 and headquartered in Moscow. The company operates a nationwide terminal network across 119 Russian cities supplemented by 1,396 pickup points (10 terminals in Moscow alone) and offers cross-border services to Belarus, Kazakhstan, Kyrgyzstan, and China. Its core product set spans Less-than-Truckload (LTL) consolidated cargo, Full-Truckload (FTL), air freight, container transportation, pallet shipping, and a dedicated Parcel tariff for small shipments, complemented by value-added services such as cargo pickup/delivery, loading/unloading, time-definite delivery, insurance, responsible storage, packaging, and marketplace delivery solutions tailored for Wildberries and OZON sellers.

The company runs a layered digital platform including an online freight calculator, real-time cargo tracking, a customer personal account (Личный кабинет), iOS/Android mobile applications, API/developer integration tools, electronic document management (ЭДО), and an Electronic Transport Documents (ЭПД) system being rolled out for mandatory compliance with Federal Law 140-FZ. Technology differentiators are positioned around ease of use (SMS code pickup, mobile app, calculator) and integration/interoperability (API, IFrame modules, ЭДО) rather than autonomous or AI-driven capabilities.

Baikal Service generates revenue through transaction-based freight pricing (per shipment, with weight, volume, and distance inputs) across B2B corporate clients, B2C individuals, e-commerce sellers, and regular shippers, plus subscription-style warehouse storage fees and professional services such as cargo insurance. Distribution is hybrid: direct field sales and self-service at terminals, online self-service via the website and mobile app, dedicated corporate account handling, and channel partnerships via marketplace integrations. The company serves a stated cumulative base of 4 million customers and operates a fleet capacity of up to 20 tons per shipment.

Name

Baikal Service

Legal name

OOO «Байкал-Сервис ТК»

Website

https://baikalsr.ru

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Baikal Service is a privately held Russian freight transportation and logistics company operating 119+ city terminals and 1,396 pickup points, offering LTL, FTL, air, container, and parcel shipping alongside warehouse and marketplace delivery services for B2B, B2C, and e-commerce clients across Russia and CIS countries.

Ownership category

akta.pro rank

Product category

Freight Transportation and Logistics Services

NAICS

Specialized Freight (except Used Goods) Trucking, Local (48422)

SIC

Trucking & Courier Services (No Air) (4210), Trucking (No Local) (4213)

akta.pro primary industry

Regional Parcel Carriers (Intra-Regional Ground) (TLAAACAG)

Keywords

• Freight transportation services
• Consolidated cargo shipping
• Warehousing and storage
• Marketplace delivery services
• Door-to-door logistics

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Freight Transportation Services: Core revenue stream from cargo transportation including consolidated cargo, full truckload (FTL), air freight, and container shipments across Russia and CIS countries. Pricing based on weight, volume, and distance.
2. Additional Logistics Services: Cargo pickup/delivery, loading/unloading, time-specified delivery, marketplace delivery services, storage services. Additional revenue from address delivery and pickup services.
3. Warehouse Services: Responsible storage services, cargo packaging, and free storage periods. Revenue from storage space rental and handling services.
4. Insurance Services: Cargo insurance services provided as an additional service
5. Special Tariff Services: Specialized services such as 'Parcel' tariff for small cargo, pallet transportation, and marketplace delivery solutions

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Baikal Service is a Russian transport and logistics company providing full-cycle cargo transportation across Russia and CIS countries. Core services include LTL consolidated cargo, FTL truckload, air freight, container shipping, pallet and parcel transportation, plus door-to-door pickup and delivery, warehousing, cargo insurance, and specialized marketplace/retail delivery. The offering is supported by a 119-city terminal network, an online calculator, cargo tracking, personal account, mobile app, and electronic document management.

Product overview

Baikal Service is a Russian transport and logistics company offering a comprehensive suite of cargo transportation and logistics services. The portfolio includes core transportation services (LTL consolidated cargo, full truckload FTL, air freight, container shipments, and specialized parcel/pallet rates), complemented by value-added services (cargo pickup/delivery, loading/unloading, insurance, time-definite delivery, SMS code pickup, and express release). The company operates dedicated digital platforms including a customer portal, mobile application, freight calculator, cargo tracking system, and electronic document management. Warehouse services round out the offering with responsible storage, packaging, and free storage options. The platform operates across 119 cities in Russia with international reach to Belarus, Kazakhstan, Kyrgyzstan, and China, serving approximately 4 million customers with a fleet capacity of up to 20 tons per shipment.

Differentiator

Problem solved

Functional benefit

Products and services

• LTL Consolidated Cargo Transportation (Перевозка сборных грузов) Transportation of Less-than-Truckload (LTL) consolidated shipments where multiple clients share trailer space to reduce per-shipment cost. Available across the 119-city terminal network with door-to-door options.
• Full Truckload Transportation (FTL) Dedicated full-truckload (FTL) cargo transportation for clients requiring an entire vehicle, with fleet capacity up to 20 tons per shipment.
• Air Freight (Авиаперевозки грузов) Aircraft cargo transportation for faster delivery of time-sensitive shipments, including light shipments up to 80 kg.
• Container Transportation (Контейнерные перевозки) Container-based cargo transportation by sea or rail for large-volume shipments.
• Pallet Transportation (Паллетная перевозка) Palletized cargo transportation with specialized rates, offering up to 50% savings for marketplace deliveries to Wildberries and OZON.
• Parcel Special Rate (Спецтариф «Посылка») Special tariff for small parcel and small-cargo shipments, with up to 50% benefits for Wildberries and OZON marketplace sellers and individual senders.
• Marketplace Delivery (Доставка в маркетплейсы) Specialized delivery to online marketplaces (Wildberries, OZON) with discounted rates and free waiting time during unloading at marketplace warehouses.
• Retail Network Delivery (Доставка в торговые сети) Delivery service tailored for retail chains and supermarket networks requiring scheduled store replenishment.
• Hardware Store Delivery (Доставка в строймаркеты) Cargo delivery service for construction materials and hardware retail chains.
• Document Delivery (Доставка документов) Express transportation and return of accompanying and standalone documents.
• Cargo Pickup Service (Забор груза у отправителя) Collection of cargo from the sender's location, completing the pickup leg of the door-to-door delivery service.
• Address Delivery Service (Доставка груза получателю) Final-mile delivery of cargo to the recipient's address, completing the door-to-door service.
• Pickup Point (PVZ) Delivery (Доставка в пункт выдачи заказов) Delivery of cargo to a network of parcel pickup points (PVZ) for convenient, recipient-controlled collection.
• Loading and Unloading Services (Погрузо-разгрузочные работы) Professional cargo handling services including loading and unloading at terminals, warehouses, and customer sites.
• Cargo Insurance (Страхование грузов) Insurance coverage for cargo in transit to protect customer shipments against loss or damage.
• Time-Definite Delivery (Доставка ко времени) Guaranteed delivery of cargo within a customer-specified time window for time-sensitive needs.
• Delivery Confirmation (Подтверждение выдачи груза) Confirmation service verifying that cargo has been properly issued to the recipient, with documented evidence of release.
• SMS Code Pickup (Выдача по СМС-коду) Cargo release service where the recipient is verified by an SMS code sent to their phone, eliminating the need for physical document presentation.
• Express Cargo Release (Экспресс-выдача груза) Priority cargo release service for faster recipient pickup at terminals.
• Warehousing / Responsible Storage (Ответственное хранение) Responsible short- and long-term cargo storage at company warehouse facilities with flexible terms, including free storage periods.
• Cargo Packaging (Упаковка грузов) Professional cargo packaging services to ensure safe transit, including mandatory hard packaging for specific cargo categories.
• International Shipping (CIS and China) International cargo transportation services to Belarus, Kazakhstan, Kyrgyzstan, and China (and from China), with regular scheduled routes and partner-carrier fulfillment.

Quantifiable outcome

• 4 million customers served from private individuals to large corporations
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• Business Center for Economic Development of the CIS (Деловой Центр экономического развития СНГ)strategicStrategic or Co-development Partner · 29 May 2026On May 29, 2026, at Logistika Expo 2026, Baikal Service signed a bilateral cooperation agreement with the Association 'Business Center for Economic Development of the CIS'. The agreement covers joint events for best practices exchange, collaborative development of regulatory framework proposals, and mutual informational and consulting support for industry modernization. The partnership aims to unite business community and government efforts to address common logistics challenges at CIS borders.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• PEK (Первая Экспедиционная Компания): One of Russia's largest LTL/FTL freight carriers with extensive terminal network across Russia. Directly competes with Baikal Service in consolidated cargo, full truckload, and warehousing, serving the same B2B and B2C customer base.
• CDEK (СДЭК): Major Russian parcel and freight company with extensive pickup-point network and strong e-commerce marketplace integrations. Competes with Baikal Service in parcel, LTL, and last-mile delivery across Russia and CIS.
• Boxberry: Russian parcel delivery service with extensive pickup-point (PVZ) network and marketplace integrations. Competes with Baikal Service on B2C parcel delivery and pickup-point logistics in Russia.
• Pony Express: Established Russian courier and freight company offering express delivery, LTL cargo, and e-commerce logistics. Overlaps with Baikal Service in parcel, document, and consolidated cargo services.
• Vozovoz (Возовоз): Russian intermodal freight and cargo operator offering LTL/FTL services with terminal network. Direct competitor in consolidated cargo transportation with similar pricing model and B2B/B2C focus.
• ZhDE (ЖелДорЭкспедиция): Russian freight transportation company specializing in cargo delivery across Russia with terminal-based model. Direct competitor in LTL consolidated cargo and pickup-point delivery services.
• Major Express (Мэйджор Экспресс): Russian courier and freight operator offering parcel, document, and consolidated cargo services. Competes with Baikal Service in B2B and B2C freight across major Russian cities.
• Dellin (Деловые Линии): One of Russia's largest freight and logistics operators with nationwide terminal network. Directly competes with Baikal Service across LTL, FTL, warehousing, and inter-city cargo transportation.

Broad incumbents

• Russian Post (Почта России): State-owned national postal operator offering parcel, freight, and logistics services across every Russian locality. Competes broadly with Baikal Service across all customer segments but with much wider scope including financial services.
• DPD Russia: International parcel and freight network with Russian operations offering B2B and B2C delivery services. Competes broadly with Baikal Service in parcel and consolidated cargo, with international parent (Geopost) providing scale advantages.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Baikal.Service.TC
• LinkedInlinkedin.com/company/baikal-service-tc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Baikal Service