Ville de Châtelet
Ville de Châtelet is a Belgian municipal government in Wallonia providing administrative, social welfare (via CPAS), cultural, educational, public safety, and digital e-guichet services to its residents, with a workforce of 251-500 staff across multiple service lines.
- Company typePrivate
- Founded-
- HeadquartersChâtelet, Belgium
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Ville de Châtelet does
Ville de Châtelet is a municipal government entity (commune/ville) located in the Charleroi agglomeration of Hainaut province in the Walloon Region of Belgium. The municipality provides comprehensive public administration services to its residents across population registration, civil status, urban planning, environmental management, education coordination, culture, sports, public safety through the Zone de Police Aiseau-Presles/Châtelet/Farciennes, and social welfare via its CPAS (Centre Public d'Action Sociale) which operates a nursing home (Le Sart Allet), crèches, and the European Social Fund co-financed Job Box€ employment integration program. The organization employs between 251 and 500 staff across administrative, educational, social, and operational functions, with specific headcount figures not publicly disclosed.
The municipality operates a digital service platform comprising the e-guichet online citizen portal (chatelet.egovflow.be), the Eaglebe administrative workflow tool (implemented January 12, 2026) for public domain and event permitting, electronic terminals and photo equipment at the Châtelineau secondary office, and a website built on iMio infrastructure under free software license with Wallonie-Connect/OIDC authentication. Distribution channels include the main municipal headquarters at Rue Gendebien 55, a secondary office at Châtelineau, CPAS offices at Rue du Beau Moulin 80, community facilities (libraries, sports clubs, cultural venues), and mobile outreach services including home nursing, meal delivery, and the Centrale des Moins Mobiles transport service.
The revenue model is grounded in statutory public funding rather than commercial sales. Operating income derives from local taxes and levies regulated by the CDLD (Code Wallon des Démocraties Locales et de la Décentralisation), regional and federal government subsidies, fees for administrative services and permits, and European Social Fund grants supporting the Job Box€ program through 2027. The municipality offers targeted incentive programs including a €250 artisan labeling grant, up to €7,000 for new business openings via the 'Mon Commerce en Ville' project with ASBL Châtelet Centre-Ville, prorogated façade beautification subsidies for 2026, and sports vouchers for youth aged 5-20. The entity holds no equity funding rounds, operates under the authority of the Walloon Region and Federal Belgian government, and is governed by an elected council, a Collège communal of échevins (including Alpaslan Beklevic, Françoise Abad Gonzalez, and Darlène Frigo), and François Vilain as President of the CPAS.
Ville de Châtelet firmographics
Firmographics- Name
- Ville de Châtelet
- Legal name
- Ville de Châtelet
- Website
- https://chatelet.be
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Ville de Châtelet is a Belgian municipal government in Wallonia providing administrative, social welfare (via CPAS), cultural, educational, public safety, and digital e-guichet services to its residents, with a workforce of 251-500 staff across multiple service lines.
- Ownership category
- akta.pro rank
Ville de Châtelet industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Other Community Housing Services (624229), Community Food Services (624210)
- SIC
- Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Child Day Care Services (8351), Services-Amusement & Recreation Services (7900), Transportation Services (4700)
- akta.pro primary industry
- Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities) (BPAIANAJ)
- akta.pro secondary industries
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Transportation, Parking & Mobility Administration (BPAIACAM)
Keywords
Where Ville de Châtelet is headquartered
LocationHeadquarters
- HQ city
- Châtelet
- HQ country
- Belgium
- HQ region
- Europe
Offices3 records
Markets served
Ville de Châtelet business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Local Taxes and Levies: The municipality collects various local taxes and redevances including property taxes, commercial taxes, and other municipal levies as regulated by the CDLD (Code Wallon des Démocraties Locales et de la Décentralisation)
- Regional and Federal Subsidies: Operating subsidies from the Walloon Region and Federal Government for various municipal functions and programs
- Service Fees: Fees collected for various administrative services, population services, civil status documents, building permits, and other municipal services
- European Social Fund Subsidies: CPAS receives European Social Fund (FSE) subsidies for Job Box€ employment integration program, continuing since 2000 with fourth programming cycle until 2027
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | One time/ perpetual license | Artisan Labeling Grant - €250 one-time subsidy |
| Other | One time/ perpetual license | New Business Startup Grant - Up to €7,000 for new commerce |
| Other | One time/ perpetual license | Facade Renovation Subsidy - Prorogated for 2026 |
| Other | One time/ perpetual license | Sports Vouchers for Youth aged 5-20 |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Ville de Châtelet product offering
Product offeringCore offering
The Ville de Châtelet is a Belgian municipal government entity that delivers public administrative, social welfare, cultural, educational, and public-safety services to residents of the Châtelet commune in the Walloon Region. Its portfolio spans population and civil-status registration, urban planning and permits, CPAS social welfare (including employment integration, nursing home care, and home services), communal education administration, police services through a multi-municipality zone, sports and cultural programming, and waste and environmental management. Service delivery is anchored in physical municipal offices and the online E-guichet portal, supported by partners such as the European Social Fund and the iMio open-source platform.
Product overview
The Ville de Châtelet operates a comprehensive digital municipal service platform offering citizen-facing online administrative services. The core offerings consist of the E-guichet (online citizen portal) for administrative procedures, combined with the CPAS de Châtelet (Public Center for Social Services) providing social welfare and employment integration programs. The portfolio includes specialized modules like Eaglebe for administrative workflow management and the European Social Fund co-financed Job Box€ program for professional integration. Citizens can also create personalized accounts to interact with the municipal website.
Differentiator
Problem solved
Functional benefit
Brands
- CPAS de Châtelet: Centre Public d'Action Sociale - Public social welfare centre providing social services, employment insertion, nursing home, and childcare services
- Le Sart Allet
- Job Box€
- Eaglebe
- Châtelet Animé
Products and services
- E-guichet (Online Citizen Portal) Online administrative portal (chatelet.egovflow.be) providing citizens of Châtelet with 24/7 access to administrative procedures, citizen accounts, and newsletter subscription for municipal requests.
- CPAS de Châtelet (Public Social Welfare Center) Municipality-owned public social welfare center providing general social assistance, employment integration programs, family and elderly support, home meal delivery, free legal consultations, and childcare services for vulnerable residents.
- Job Box€ European Social Fund co-financed employment integration program operated by CPAS de Châtelet, offering competency assessments, individual and collective support pathways, and digital assistance for social welfare beneficiaries seeking workforce reintegration.
- Le Sart Allet (Maison de Repos et de Soins) Nursing home and care residence (MRS) operated by CPAS de Châtelet, providing residential care for elderly residents.
- Enseignement Communal de Châtelet Municipality-run communal education administration overseeing local primary and pre-primary schools for school-age children in the Châtelet commune.
- Sports Vouchers Program Municipal sports vouchers program providing subsidies to young residents aged 5 to 20 to support participation in local sports club activities.
- Mon Commerce en Ville Business Startup Grant Up to €7,000 one-time grant offered in collaboration with ASBL Châtelet Centre-Ville to incentivize the opening of new commercial businesses within the municipality.
- Facade Renovation Subsidy (Prime à l'embellissement de façade) Municipal subsidy for property owners undertaking facade beautification works, prorogated for the 2026 exercise by Council decision of October 13, 2025.
Quantifiable outcome
- Part of 33 active family-friendly municipalities in Belgium
- +3 more outcomes
Companies that use Ville de Châtelet
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Ville de Châtelet technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
Ville de Châtelet partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- EaglebecoreEaglebe is a digital platform adopted by the Ville de Châtelet for processing requests for temporary occupation of public domain and event organization. Implementation started January 12, 2026 as part of the municipality's digital modernization strategy.
- iMiocoreiMio provides the website infrastructure and platform for the Ville de Châtelet website (chatelet.be). The site is developed in collaboration with iMio under free software license. iMio also provides authentication services (Wallonie-Connect/OIDC) for the citizen portal.
- FamiwalminorFamiwal, the public family allowances fund, holds regular permanences at Châtelineau administration (twice monthly). Mobile permanences are also arranged for citizen convenience.
- YFU Bruxelles-WallonieminorInternational youth exchange organization that places foreign students (ages 15-18) with host families in Belgium. The Ville de Châtelet promotes this program and recruits host families throughout Wallonia.
- TibiminorWaste management organization managing glass collection points. 23 glass bubble sites are distributed across the Châtelet entity, with an updated location map maintained by Tibi.
- ASBL Châtelet Centre-VilleminorLocal non-profit association collaborating with the municipality on the 'Mon Commerce en Ville' project to incentivize new business openings, offering grants up to €7,000.
- Zone de Police Aiseau-Presles/Châtelet/FarciennescoreJoint police zone providing security services across multiple municipalities including Châtelet, with reinforced presence at school areas and ongoing security and prevention initiatives.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Ville de Châtelet competitors and assessment
Company assessmentDirect peers
- Ville d'Anderlues: Nearby Walloon commune of similar population size providing municipal administration, CPAS, cultural, and urban-planning services under the same Walloon legal framework (CDLD), serving as a comparable peer for cost and service benchmarking.
- Ville de Morlanwelz: Walloon commune of comparable population profile in the Hainaut province. Delivers the same local-government administrative, social, cultural, and educational service set, providing a directly comparable municipal operating model.
- Commune de Fontaine-l'Evêque: Adjacent Walloon commune in the Charleroi agglomeration. Delivers the same municipal administrative, social welfare, cultural, and urban-planning functions to a similarly sized population, with comparable governance structure under the Code Wallon des Démocraties Locales.
- Commune d'Aiseau-Presles: Walloon commune sharing the Zone de Police Aiseau-Presles/Châtelet/Farciennes with Ville de Châtelet. Provides identical categories of municipal services and serves as a direct peer given the explicit inter-municipal cooperation arrangement on policing.
- Commune de Manage: Walloon commune in the Charleroi area with comparable size and service portfolio. Functions under the same Walloon municipal code and provides CPAS, urban planning, cultural, and administrative services to a similarly sized resident base.
- Commune de Farciennes: Walloon commune in the Charleroi area that participates jointly in the Zone de Police with Châtelet and Aiseau-Presles. Comparable in mandate, governance, and service portfolio, making it a natural direct peer for benchmarking.
- Ville de Fleurus: Walloon commune located near Châtelet in the Charleroi area. Similar-sized Belgian municipality providing an equivalent basket of administrative, social, CPAS, cultural, and urban-planning services to its residents, making it a direct operational comparator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Ville de Châtelet social profiles
Digital presenceVille de Châtelet compliance and trust
Trust signalCompliance2 records
Ville de Châtelet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ville de Châtelet leadership team
Management profileNumber of profiles
Profiles1 record
Ville de Châtelet subsidiaries and ownership
Company hierarchySubsidiaries2 records
Ville de Châtelet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ville de Châtelet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ville de Châtelet
What does Ville de Châtelet do?
The Ville de Châtelet is a Belgian municipal government entity that delivers public administrative, social welfare, cultural, educational, and public-safety services to residents of the Châtelet commune in the Walloon Region. Its portfolio spans population and civil-status registration, urban planning and permits, CPAS social welfare (including employment integration, nursing home care, and home services), communal education administration, police services through a multi-municipality zone, sports and cultural programming, and waste and environmental management. Service delivery is anchored in physical municipal offices and the online E-guichet portal, supported by partners such as the European Social Fund and the iMio open-source platform.
Is Ville de Châtelet a public or private company?
Ville de Châtelet is a private company. It is classified as state government owned and is currently operating.
When was Ville de Châtelet founded?
Ville de Châtelet was founded in -1. It employs 251 to 500 people.
Where is Ville de Châtelet based?
Ville de Châtelet is headquartered in Châtelet, Belgium, in the Europe region.
How does Ville de Châtelet make money?
Four revenue lines are on record. Local Taxes and Levies are the primary driver. The others are regional and Federal Subsidies, service Fees and european Social Fund Subsidies.
Who are Ville de Châtelet's main competitors?
Direct peers on record are Ville d'Anderlues, Ville de Morlanwelz, Commune de Fontaine-l'Evêque, Commune d'Aiseau-Presles, Commune de Manage, Commune de Farciennes and Ville de Fleurus.
Does Ville de Châtelet have an API?
No public API is recorded for Ville de Châtelet.
What industry is Ville de Châtelet in?
Ville de Châtelet's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIANAJ, Smart Cities & Urban Innovation Programs (Digital Planning, Civic Tech for Cities), with a secondary code of BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs). Its NAICS code is 925 and its SIC code is 8300.