Claranet
Claranet is a UK-founded, 11-country managed IT services provider delivering cloud, cybersecurity, connectivity, workplace, applications, and data services to 10,000+ enterprise and mid-market customers on recurring managed-services contracts.
- Company typePrivate
- Founded1996
- HeadquartersLondon, United Kingdom
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Claranet does
Claranet is a UK-founded (1996) global managed IT services provider headquartered in London, operating across 11 countries (UK, France, Germany, Switzerland, Italy, Netherlands, Portugal, Spain, Brazil, India, and USA) and serving more than 10,000 customers. The company delivers an integrated portfolio of six service pillars — cloud, cybersecurity, connectivity, workplace productivity, applications, and data & AI — anchored by its proprietary Claranet Cloud Platform (CCP), which manages private, public, and hybrid cloud environments across AWS (Premier Consulting Partner since 2016), Microsoft Azure, Google Cloud, and IBM Cloud (Platinum Partner). Cybersecurity services are delivered through the Claranet Cyber Security division and NotSoSecure sub-brand, with 150+ engineers running 10,000 days of pentesting annually and operating one of the largest training presences at Black Hat conferences globally.
The business model is predominantly recurring managed services revenue on annual or multi-year subscription contracts (cloud, cybersecurity, networking, workplace, SAP operations), supplemented by professional and advisory services (consulting, migration, training) and project-based hardware resale (HP POS systems, laptops). Go-to-market is sales-led via direct enterprise field sales and country-specific account teams, with RFP intake, partner co-sell motions across the four hyperscalers, and event-driven demand generation anchored by NotSoSecure's Black Hat training presence. Customer concentration is diversified across verticals including aerospace and defence (Airbus), retail (Pets at Home, Sprinter, Funky Pigeon), healthcare and public sector (NHS, TU Darmstadt), utilities (Veolia), construction (Kier Group), and manufacturing (Panasonic, SARIA), with delivery certifications including ISO 27001/27017/27018/22301/9001 and accreditations from CREST, NCSC Check, and Cyber Essentials supporting regulated-industry and public sector contracts.
Claranet firmographics
Firmographics- Name
- Claranet
- Legal name
- Claranet Limited
- Website
- https://claranet.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Claranet is a UK-founded, 11-country managed IT services provider delivering cloud, cybersecurity, connectivity, workplace, applications, and data services to 10,000+ enterprise and mid-market customers on recurring managed-services contracts.
- Ownership category
- akta.pro rank
Claranet industry classification
Industry- Product category
- Managed IT & Cloud Infrastructure Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC)
- akta.pro secondary industries
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)
Keywords
Where Claranet is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices12 records
Markets served
Claranet business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed Services (Cloud, Cybersecurity, Connectivity, Workplace): Claranet generates the majority of its revenue through recurring managed services contracts. These encompass cloud management, cybersecurity services, managed networks/connectivity, and workplace productivity solutions. Services are delivered on a subscription/contract basis, typically with annual or multi-year terms, and include 24x7 monitoring, support, and optimisation.
- Professional and Advisory Services: Revenue is also derived from professional services including consulting, migration, transformation projects, penetration testing, training, and implementation. These are typically project-based or included within broader managed services contracts.
- Hardware and Device Sales: Claranet supplies hardware including HP POS systems, HP laptops, networking equipment, and peripherals as part of workplace and infrastructure modernisation projects. These generate one-time or periodic hardware sales revenue.
- Cybersecurity Training: Revenue from NotSoSecure training programmes delivered at Black Hat conferences and remotely, including offensive and defensive security courses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise managed services (cloud, cybersecurity, connectivity, workplace) - pricing negotiated based on scope and scale |
| Unit Pricing | Multi-year contract | HP POS hardware (HP Engage One Pro) - device and peripheral supply |
| Subscription | Annual | FinOps and Cloud Optimisation services |
| Subscription | Pay-as-you-go | NotSoSecure security training - Black Hat and remote courses |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels10 records
Claranet product offering
Product offeringCore offering
Claranet provides managed IT services spanning cloud infrastructure (private, public, and hybrid), cybersecurity (penetration testing, SOC/MDR, Continuous Security Testing), managed network connectivity, digital workplace productivity, application modernisation, and data & AI. The portfolio is delivered through recurring managed service contracts with 24x7 monitoring and support, augmented by professional services, cybersecurity training via the NotSoSecure sub-brand, and hardware supply.
Product overview
Claranet is a global managed services provider offering an integrated portfolio of six core service areas: Cloud (including Claranet Cloud Platform, Hybrid Cloud Managed Services, and Cloud Desktop), Cybersecurity (penetration testing, continuous security testing, SOC & MDR, application security, red/purple team exercises), Connectivity (network infrastructure and modernization), Workplace Productivity (managed workplace services, digital workplace, device as a service), Applications (modernization and cloud-native development), and Data & AI. The company operates as a platform-plus-modules architecture where cloud infrastructure serves as the foundation, supplemented by specialized security and workplace modules. Key technology partnerships include AWS (Premier Consulting Partner), Microsoft (comprehensive 365 ecosystem including Copilot, Intune, Defender, Entra ID), IBM Cloud (Platinum Partner), SAP Managed Services, Google Cloud, and specialized tools such as UDS Enterprise (VDI), Citrix, and Commvault for backup.
Differentiator
Problem solved
Functional benefit
Brands
- NotSoSecure: Cybersecurity training brand offering ethical hacking and security training programs, notably at Black Hat conferences
- Claranet Cyber Security
- Claranet Cloud Platform
Products and services
- Cloud Services Plan, adopt, manage and modernise private, public and hybrid clouds securely and at speed, covering the Claranet Cloud Platform, hybrid cloud managed services, migration, and modernisation for enterprise customers.
- Cybersecurity Services Lower the risk and impact of cyber attacks and ensure compliance through penetration testing, continuous security testing, SOC & MDR, application security, red/purple team exercises, and threat modelling for enterprise customers.
- Connectivity Services Connect, optimise and modernise entire network infrastructure through MPLS networks, VPN solutions, and network modernisation services for multi-site enterprises.
- Workplace Productivity Services Workplace productivity and work-anywhere solutions covering managed workplace services, digital workplace transformation, device as a service, and 24/7 support with advanced Microsoft 365 management.
- Applications Services Develop new business applications and optimise existing solutions, including application modernisation, cloud-native development, and DevOps implementation for enterprise customers.
- Data & AI Services Take control of data to inform, improve and transform the organisation through data platform services, AI solutions, and data governance engagements for enterprise customers.
- Claranet Cloud Platform (CCP) Proprietary cloud platform providing secure, high-performance infrastructure for managing applications and workloads across private, public, and hybrid cloud environments with integrated monitoring, security, and disaster recovery.
- NotSoSecure Training Hands-on, lab-based offensive and defensive security training delivered globally, including courses such as Hacking 101, The Art of Hacking, Basic Web Hacking, Advanced Web Hacking, Hacking Cloud Infrastructure, Hacking LLM, and Hacking Azure, available remotely and in-person at Black Hat events.
- SAP Managed Services Efficient management, monitoring, and proactive maintenance of SAP systems for maximum performance and security, delivered as managed service contracts for enterprise customers with SAP estates.
- IBM Cloud in Managed Public Cloud End-to-end managed public cloud service for IBM Cloud environments, providing support, management, and optimisation for enterprise customers leveraging IBM Cloud infrastructure, leveraging Claranet's IBM Platinum Partner status and Database as a Service experience for Informix users.
Quantifiable outcome
- Funky Pigeon achieved ~50% reduction in web tier size and 35% cost savings during peak traffic on AWS. Overall cloud cost reduction of 40% in year one and 25% additional reduction in year two.
- +4 more outcomes
Companies that use Claranet
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles6 records
Claranet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature10 records
Claranet partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and supporting.
- IBMcoreClaranet is an IBM Platinum Partner and has expanded its managed public cloud offering to include IBM Cloud as a core component. This provides customers with end-to-end support, management, and optimisation of IBM Cloud environments. Claranet has years of Database as a Service experience for IBM Informix users. The partnership strengthens strategic managed cloud services capabilities.
- Amazon Web Services (AWS)coreClaranet is a Premier Consulting Partner of AWS (since 2016), the highest tier of AWS partnership. Claranet delivers AWS cloud migration, management, and optimisation services to its global customer base, with expertise across Well-Architected Framework, FinOps, and cloud-native development.
- MicrosoftcoreClaranet operates as a Microsoft solutions partner, delivering Microsoft 365, Azure, Teams, Copilot, Intune, Defender, and Entra ID implementation services. Claranet also delivers Modern Workplace and Managed M365 services leveraging the Microsoft ecosystem.
- Google Cloud Platform (GCP)coreClaranet delivers Google Cloud Platform services, including cloud-native application development and migration. Case study reference with Hamburger Hochbahn AG's hvv switch mobility platform running on GCP.
- HP (Hewlett-Packard)coreClaranet supplies HP hardware including HP Engage One Pro POS systems and HP ProBook laptops as part of workplace and retail modernisation projects. The partnership combines Claranet's managed services with HP's enterprise hardware portfolio.
- CitrixcoreClaranet delivers Citrix-based Cloud Desktop / VDI solutions enabling employees to access corporate applications from any device and location. Used for MB92 Barcelona and other customers requiring secure remote access.
- UDS EnterprisecoreClaranet implements UDS Enterprise VDI technology for customers including MB92 Barcelona, Salvador Escoda, SARIA, and Grupo Godó, providing virtual desktop infrastructure with secure, scalable access.
- CommvaultsupportingClaranet implements Commvault backup technology for customers including Salvador Escoda and SARIA, providing comprehensive data backup and recovery capabilities as part of cloud infrastructure managed services.
- OraclesupportingClaranet provides Oracle database infrastructure services, including storage and management for Oracle database servers as part of private cloud solutions (e.g., for Salvador Escoda).
- SAPcoreClaranet delivers SAP Managed Services including efficient management, monitoring, and proactive maintenance for maximum performance and security. Serves customers such as TU Darmstadt and Musashi in SAP operations.
- Well-Architected Framework (AWS)supportingClaranet applies AWS Well-Architected Framework principles (operational excellence, security, reliability, performance efficiency, cost optimisation) in its cloud optimisation assessments and customer engagements.
- NotSoSecurecoreNotSoSecure is a cybersecurity training and advisory subsidiary of Claranet, operating as one of the largest training providers at Black Hat conferences globally. It delivers offensive and defensive security training including Black Hat USA, Hacking 101, Art of Hacking, and cloud security courses.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Claranet competitors and assessment
Company assessmentDirect peers
- Secureworks: Pure-play cybersecurity managed services provider offering MDR, XDR, penetration testing, and vulnerability management. Closest direct peer to Claranet Cyber Security's managed security services portfolio.
- Trustwave: Global cybersecurity managed services and MDR provider with strong presence in MSSP and penetration testing. Highly comparable to Claranet Cyber Security across managed detection and response, offensive security, and compliance services.
- Rackspace Technology: Global managed cloud services provider offering multi-cloud managed services across AWS, Azure, Google Cloud, and Oracle Cloud. Closest direct competitor to Claranet's cloud managed services business, with similar 'cloud-first MSP' positioning and enterprise customer base.
- Orange Cyberdefense: European MSSP and cybersecurity services arm of Orange, delivering SOC, MDR, penetration testing, and managed security services. Directly comparable to Claranet Cyber Security across MSSP services in European markets.
Broad incumbents
- Accenture: Global SI and managed services incumbent offering cloud, cybersecurity, applications, data & AI, and workplace transformation. Comparable broad service portfolio to Claranet, with significantly larger scale and ability to compete for global enterprise mega-deals.
- NTT Data: Global IT services incumbent offering managed infrastructure, cloud, cybersecurity, and consulting. Comparable to Claranet across cloud, networking, and managed security services, but with much larger scale, global delivery centres, and broader IT outsourcing capabilities.
- Computacenter: UK/EU-headquartered provider of managed IT services, workplace, networking, and cybersecurity with enterprise sales motion similar to Claranet. Direct competitor for enterprise managed services deals across UK and Germany specifically.
- Capgemini: Global SI with strong European presence offering cloud, cybersecurity, connectivity, workplace, and managed services. Overlaps with Claranet's full-stack managed services portfolio, particularly in European enterprise and regulated-vertical deals.
- Atos: European-headquartered IT services provider with significant managed infrastructure, cybersecurity, and workplace services. Strong overlap with Claranet in European public-sector, healthcare, and enterprise managed services deals.
Regional players
- T-Systems: Deutsche Telekom's enterprise IT subsidiary providing managed cloud, SAP, and workplace services with deep German-market penetration. Comparable to Claranet Germany across managed cloud, SAP operations, and enterprise workplace services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Claranet social profiles
Digital presenceClaranet compliance and trust
Trust signalCompliance7 records
Claranet financial estimates
Financial estimateRevenue estimate
Valuation estimate
Claranet leadership team
Management profileNumber of profiles
Profiles1 record
Claranet subsidiaries and ownership
Company hierarchySubsidiaries2 records
Claranet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Claranet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Claranet
What does Claranet do?
Claranet provides managed IT services spanning cloud infrastructure (private, public, and hybrid), cybersecurity (penetration testing, SOC/MDR, Continuous Security Testing), managed network connectivity, digital workplace productivity, application modernisation, and data & AI. The portfolio is delivered through recurring managed service contracts with 24x7 monitoring and support, augmented by professional services, cybersecurity training via the NotSoSecure sub-brand, and hardware supply.
Is Claranet a public or private company?
Claranet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Claranet founded?
Claranet was founded in 1996. It employs 1,001 to 5,000 people.
Where is Claranet based?
Claranet is headquartered in London, United Kingdom, in the Europe region.
How does Claranet make money?
Four revenue lines are on record. Managed Services (Cloud, Cybersecurity, Connectivity, Workplace) is the primary driver. The others are professional and Advisory Services, hardware and Device Sales and cybersecurity Training.
Who are Claranet's main competitors?
Direct peers on record are Secureworks, Trustwave, Rackspace Technology and Orange Cyberdefense. Broad incumbents are Accenture, NTT Data, Computacenter, Capgemini and Atos. T-Systems is listed as a regional player.
Does Claranet have an API?
No public API is recorded for Claranet.
What industry is Claranet in?
Claranet's product category is Managed IT & Cloud Infrastructure Services. Its primary akta.pro industry code is BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations), with a secondary code of BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP). Its NAICS code is 541513 and its SIC code is 7370.