Hospital Universitario General de Villalba

What Hospital Universitario General de Villalba does

Hospital Universitario General de Villalba is a public university hospital located in Collado Villalba, in the northwestern Madrid region of Spain, that delivers comprehensive medical, surgical, emergency, maternal-child, and primary care services to the Sierra de Guadarrama population. The facility operates under a public-private concession model: the Servicio Madrileño de Salud (the public health service of the Comunidad de Madrid) contracts IDCSalud Villalba S.A. — a subsidiary of Quirónsalud, Spain's largest private hospital group — to manage day-to-day operations, staff, and clinical service delivery. The hospital anchors a hub-and-spoke network of 1 main hospital plus 10 primary care centers (centros de salud and consultorios locales) distributed across 9 municipalities including Collado Villalba, Alpedrete, Moralzarzal, Cercedilla, Los Molinos, Navacerrada, Becerril de la Sierra, and Collado Mediano.

The core digital product is the Portal del Paciente, a patient portal accessible via web and native iOS/Android apps, which provides electronic health record access, appointment scheduling, test result viewing, and secure provider messaging. The platform is integrated with the broader Servicio Madrileño de Salud regional EHR system, enabling continuity of care across the Madrid public health network. Additional digital capabilities include voice recording and transcription of clinical consultations (retained up to 4 hours raw, 14 days anonymized) and the Scribe AI project — an AI-assisted clinical documentation tool awarded by Gaceta Médica in 2026. The hospital holds an extensive certification stack (ISO 9001, 14001, 27001, 45001, 50001, 179006, ENS, GDPR/LOPDGDD, Red HsH) and operates the Escuela de Enfermería FJD-UAM campus as a university hospital.

The business model is a public concession: services are funded by the Servicio Madrileño de Salud through regional capitation and service-based public payments as part of the Spanish National Health System (Sistema Nacional de Salud). Patients with Spanish public health coverage access services at no direct cost or minimal copayment. There is no direct commercial pricing; the hospital does not transact as a for-profit consumer provider despite the managing entity being a private subsidiary. Go-to-market is institutionally driven (public healthcare network integration, Quirónsalud group brand, community health programs) rather than commercial sales.

Name

Hospital Universitario General de Villalba

Legal name

IDCSalud Villalba S.A.

Website

https://hgvillalba.es

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hospital Universitario General de Villalba is a public university hospital in Collado Villalba, Madrid, operated by IDCSalud Villalba S.A. (Quirónsalud) under concession from the Servicio Madrileño de Salud, delivering medical, surgical, emergency, and primary care to the Sierra de Guadarrama region via a digital patient portal and a network of 10 primary care centers.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (62211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Public hospital services
• Primary care network
• Patient portal platform
• Emergency medical services
• Surgical specialty care

Headquarters

HQ city

Collado-villalba

HQ country

Spain

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Healthcare Services: Operated as a public hospital under concession by IDCSalud Villalba S.A. for the Servicio Madrileño de Salud. Services are funded through the public healthcare system (Sistema Nacional de Salud) as part of the Madrid regional health service.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hospital Universitario General de Villalba is a public university hospital delivering comprehensive medical-specialty, surgical, emergency, maternal-child, and primary care services to residents of the Sierra de Guadarrama region in northwestern Madrid. It operates one main hospital facility and 10 primary care centers, complemented by a digital patient portal (Portal del Paciente) for access to electronic health records, appointment scheduling, and provider communication. The hospital is managed under concession by IDCSalud Villalba S.A., a subsidiary of Quirónsalud, on behalf of the Servicio Madrileño de Salud.

Product overview

Hospital Universitario General de Villalba is a public university hospital in Madrid, Spain operated by IDCSalud Villalba S.A. under the Servicio Madrileño de Salud. The hospital offers a digital health ecosystem centered on the Portal del Paciente (Patient Portal), which provides access to electronic health records, appointment scheduling, and medical services. The hospital's service portfolio includes medical specialties, surgical specialties, central services, and maternal-child services, supported by a network of 10 primary care centers across the Sierra de Guadarrama region. Digital capabilities include voice transcription for consultation quality, mobile apps for iOS and Android, and online appointment management.

Differentiator

Problem solved

Functional benefit

Brands

• Portal del Paciente: Digital patient portal providing access to electronic health records, appointment scheduling, and medical test results.
• Escuela de Enfermería FJD-UAM

Products and services

• Cartera de Servicios (Service Portfolio) Comprehensive hospital services including medical specialties, surgical specialties, central services, and maternal-child services delivered to patients covered by the Spanish National Health System in the Sierra de Guadarrama region of Madrid.
• Portal del Paciente (Patient Portal) Digital patient portal (web and mobile app) enabling direct access to electronic health records, appointment scheduling, medical test results, and secure messaging with healthcare providers; available on Play Store and App Store.
• Atención Primaria Network (Primary Care Network) Network of 10 primary care centers (centros de salud and consultorios locales) across 9 municipalities providing outpatient primary care services to residents of Cercedilla, Los Molinos, Sierra de Guadarrama, Collado Villalba (Estación and Pueblo), Alpedrete, Moralzarzal, Navacerrada, Becerril de la Sierra, and Collado Mediano.
• Electronic Health Record (Historia Clínica Electrónica) Digital patient health records integrated with the Servicio Madrileño de Salud regional public health system, accessible through the patient portal for visualization of medical history, test results, and appointment management.
• Programa de Seguimiento Personalizado (Personalized Follow-Up Program) Personalized follow-up program providing ongoing patient care, monitoring, and tailored health management for patients requiring continued engagement with the hospital.
• Programa de Alimentación Saludable (Healthy Eating Program) Healthy eating program offering nutritional guidance and dietary recommendations to patients and community members as part of preventive health and community education initiatives.
• Unidad de Trabajo Social (Social Work Unit) Social work unit providing evaluation, diagnosis, and coordination of social resources for patients experiencing social difficulties related to hospitalization or ongoing care.
• Consultas y Pruebas Online (Online Appointment and Test Requests) Online appointment and test request system allowing patients to request appointments, manage medical reviews, and check tests through web forms integrated with the Comunidad de Madrid cita sanitaria platform.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and moderate.

• Servicio Madrileño de Salud (SERMAS)coreStrategic or Co-development PartnerThe hospital operates under concession as part of the Servicio Madrileño de Salud network of the Comunidad de Madrid. The regional health service is the primary public authority responsible for healthcare provision, with IDCSalud Villalba S.A. managing the facility under public-private partnership arrangements.
• Escuela de Enfermería FJD-UAM (Fundación Jiménez Díaz - Universidad Autónoma de Madrid)coreStrategic or Co-development PartnerThe Nursing School of the Fundación Jiménez Díaz with campus at Hospital Universitario General de Villalba, representing a model of excellence based on technological innovation and humanization in nursing education. Nursing remains one of the most in-demand healthcare qualifications.
• IDCSalud Villalba S.A. / QuirónsaludcoreStrategic or Co-development PartnerIDCSalud Villalba S.A., a subsidiary of Quirónsalud (Spain's largest private hospital group), operates the hospital under concession from the Servicio Madrileño de Salud. Responsible for day-to-day management, staff, and operational excellence.
• Comunidad de Madrid - Consejería de SanidadcoreStrategic or Co-development PartnerThe regional government body overseeing public health services in Madrid, including the Servicio Madrileño de Salud. Responsible for healthcare policy, regulation, and the public concession arrangement.
• Red de Hospitales Sanadores (Red HsH)moderateOthersNetwork of healing hospitals (Hospitales Sanadores) promoting environments conducive to patient recovery through design, processes, and humanized care approaches. The hospital holds Red HsH certification.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Hospital La Paz: Major public tertiary hospital in Madrid operated directly by SERMAS. Comparable as a Madrid public university hospital but with full public (not concession) governance and significantly larger scale/case complexity.
• Vithas Hospitals: One of Spain's largest private hospital groups, formed in part through Ribera Salud. Comparable as a multi-site Spanish hospital operator, though Vithas's concession exposure is broader and geographically more dispersed than HGV's single-asset Sierra de Guadarrama concession.
• HM Hospitales: Spanish private hospital group operating multiple facilities in Madrid, including university-affiliated centers. Comparable on private operator scale and Madrid footprint, though predominantly commercial rather than concession-based.
• Hospital Universitario Puerta de Hierro Majadahonda: Large public university hospital in the western Madrid corridor, directly serving the same Sierra de Guadarrama referral catchment for complex cases. A public incumbent rather than concession, providing the comparator on clinical scope and tertiary services.

Direct peers

• Hospital Quirónsalud San José: Madrid-based Quirónsalud hospital using the same Portal del Paciente platform and clinical-IT stack. Comparable on digital infrastructure, group-level operating model, and Madrid catchment, though primarily private-pay rather than concession-funded.
• Hospital Universitario Rey Juan Carlos: Public university hospital in Móstoles (Madrid) operated by Quirónsalud under the SERMAS concession framework. Comparable in scale, concession economics, university status, and digital patient portal adoption.
• Hospital Universitario de Torrejón: Public hospital in Torrejón de Ardoz operated under SERMAS concession (Ribera Salud group). Same Madrid public-hospital concession model but with a different concession holder, making it the cleanest cross-comparison for concession economics and operational benchmarks.
• Hospital Universitario Fundación Jiménez Díaz: Also a public university hospital in Madrid operated under concession by Quirónsalud (IDCSalud), and the parent institution of the FJD-UAM nursing school located at HGV. Closest comparable operator in terms of concession structure, group ownership, university designation, and digital patient portal platform.
• Hospital Universitario Infanta Elena: Public university hospital in Valdemoro (Madrid) operated by Quirónsalud under the same SERMAS concession model serving a different Madrid region. Identical concession structure, parent operator, and service portfolio make it the most direct operational peer.
• Ribera Salud (Vithas): Pioneer of the Spanish public-private hospital concession model ( Alzira model ), now part of Vithas. Directly comparable as a concession operator of public hospitals under regional health authorities, with the most relevant benchmarking on concession economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Hosp_Villalba
• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.hgvillalba.es%2F
• LinkedInlinkedin.com/company/hospital-universitario-general-de-villalba

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Hospital Universitario General de Villalba