Nederlands Veteraneninstituut

What Nederlands Veteraneninstituut does

The Nederlands Veteraneninstituut (NLVi), legally Stichting Het Nederlands Veteraneninstituut, is a Dutch private foundation established in 2021 by consolidating multiple predecessor veteran-support organizations into a single national institute tasked with implementing the Dutch Veterans Act (Veteranenwet) on behalf of the Ministry of Defence. It serves approximately 100,000 Dutch veterans, their home front (partners, children, parents), military war and service casualties (MOD'ers), WWII-affected civilians, and adjacent uniformed services personnel (police, fire, ambulance), with services delivered free of charge.

Core offerings include the Veteranenloket (a 24/7 single point of contact via phone, WhatsApp, and email), the Landelijk Zorgsysteem Veteranen (LZV) — a national civil-military care network of 10 institutions providing context-specific psychosocial and PTSD treatment, including the Veterans Intensive Treatment Unit (VIBU) — and digital platforms Mijn NLVi (personal portal) and Veteranenportaal (care dossier). Supporting products include the bimonthly Checkpoint magazine, multiple podcast series, the 1,500-interview Interviewcollectie Nederlandse Veteranen (ICNV), the Veteranenpas (held by 83% of veterans), the Veteranen in de Klas school program, an annual research subsidy program of EUR 650,000, the new Ondersteuningsteam ROOT for care-avoiding veterans, and the annual Nederlandse Veteranendag in The Hague drawing 85,000 visitors.

NLVi operates from a 37-room woodland hotel and meeting facility in Doorn (Green Key certified) with 51-100 employees. Its business model is non-commercial: it is publicly funded by the Dutch Ministry of Defence under the Veterans Act, all services are free to end users, and revenue is not generated from beneficiaries. The foundation is led by directeur-bestuurder Paul Hoefsloot (brigadegeneraal) and Directeur Zorg David Hogennkamp.

Name

Nederlands Veteraneninstituut

Legal name

Stichting Het Nederlands Veteraneninstituut

Website

https://nlveteraneninstituut.nl

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Nederlands Veteraneninstituut (NLVi) is a Dutch government-mandated foundation established in 2021 that implements the Veterans Act by providing free recognition, care coordination, psychosocial support, and research services to approximately 100,000 Dutch veterans, their families, and military casualties through a 24/7 contact center and a 10-institution national care network.

Ownership category

akta.pro rank

Product category

Veteran Support Services

NAICS

Administration of Veterans' Affairs (92314)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Veterans & Military Family Benefits Administration (BPAIAKAI)

Keywords

• Veteran support services
• Veteran care coordination
• Military family support
• Veteran recognition programs
• Psychosocial veteran care

Headquarters

HQ city

Doorn

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Government Funding: The NLVi is primarily funded by the Dutch Ministry of Defence and implements much of the Veterans Act (Veteranenwet). Research funding is also provided annually (EUR 650,000) split between Meerjarig Onderzoek (EUR 500,000) and R&D Onderzoek (EUR 150,000).
2. Free Services to Veterans: Core services including the Veteranenpas, Checkpoint magazine, care coordination, psychosocial support, and events are provided free of charge to veterans and their families. Revenue is not generated from these services.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels9 records

Core offering

Het Nederlands Veteraneninstituut (NLVi) is the Dutch national institute, established in 2021, that implements the Netherlands' Veterans Act (Veteranenwet). NLVi provides recognition, appreciation, and care for Dutch veterans, military war and service victims, and their relatives by operating the 24/7 Veteranenloket contact center, coordinating psychosocial care through the Landelijk Zorgsysteem voor Veteranen (LZV) network, organizing recognition events such as Nederlandse Veteranendag, and administering subsidies and research programs in support of the veteran community.

Product overview

The Nederlands Veteraneninstituut (NLVi) is a veteran support organization established in 2021 that implements the Veterans Act by providing recognition, appreciation and care for veterans, military war/service victims and their families. The core product is the Veteranenloket, a 24/7 central access point connecting veterans to the Landelijk Zorgsysteem voor Veteranen (LZV) network of 10 care institutions. Supporting services include: the Mijn NLVi personal digital portal and Veteranenportaal for self-service; Checkpoint Magazine (quarterly publication) and related podcasts for communication; the Interviewcollectie Nederlandse Veteranen (ICNV) oral history archive; educational programs like Veteraan in de Klas; annual research funding (€650,000); care coordination and psychosocial support; the ROOT outreach team for veterans avoiding care; and the Nederlandse Veteranendag annual national event. Recognition offerings include the Veteranenpas ID card, Witte Anjer Prijs, and various honors. The organization serves approximately 100,000 veterans in the Netherlands.

Differentiator

Problem solved

Functional benefit

Products and services

• Veteranenloket National 24/7 telephone and digital contact point where Dutch veterans, military war/service victims, and their relatives can obtain information, advice, and referrals to appropriate care and support services.
• Landelijk Zorgsysteem voor Veteranen (LZV) National coordinated care system that connects Dutch veterans with specialized psychosocial, medical, and social care providers through a network of regional care coordinators.
• Zorgcoördinatie Individual care coordination service assigning a dedicated care coordinator to veterans and family members to plan, arrange, and oversee appropriate psychosocial and welfare support.
• Nuldelijnsondersteuning First-line (zero-line) psychosocial support service offering low-threshold counseling and referral for veterans and their relatives who need immediate or preventive assistance.
• Ondersteuningsteam ROOT Specialist support team providing targeted assistance to veterans and their families for complex or specialized issues requiring dedicated expertise beyond standard care coordination.
• Interviewcollectie Nederlandse Veteranen (ICNV) Online and physical collection of in-depth interviews with Dutch veterans that documents military service experiences and preserves veterans' stories for public access and historical research.
• Checkpoint Magazine Periodical magazine publication by NLVi featuring articles, interviews, and information relevant to Dutch veterans, military service victims, and their families.
• Nederlandse Veteranendag Annual national recognition event held on the last Saturday of June in The Hague (since 2005, taken on by NLVi from 2021) to publicly recognize and appreciate Dutch veterans and their families.
• Veteranen in de Klas (Veteraan in de Klas) Educational program that places Dutch veterans in primary and secondary school classrooms to share their military service experiences and foster public awareness of veterans' contributions.
• Veteranenpas Official veteran identification pass issued by NLVi that grants holders recognition as a Dutch veteran and provides access to veteran-specific benefits, services, and events.
• Mijn NLVi Secure online personal portal through which veterans and their family members can access NLVi services, submit information, view their veteran pass, and communicate with the institute.
• Onderzoeksubsidies (Research Subsidies) Subsidy program that funds independent research on topics related to Dutch veterans, military deployment, and the psychosocial wellbeing of service members and their families.

Quantifiable outcome

• 100,000 veterans in the Netherlands, of whom 83% hold a veteran pass
• +4 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Landelijk Zorgsysteem Veteranen (LZV)coreStrategic or Co-development PartnerThe LZV is a joint civil-military care network of 10 institutions working together with the NLVi to provide veterans with the most appropriate psychosocial help and psychological trauma care. The NLVi is one of the ten organizations within the LZV, providing psychosocial help through specialized social workers. The LZV provides short waiting times and specialist facilities including the Veterans Intensive Treatment Unit (VIBU). The network covers the entire Netherlands and offers context-specific care for deployment-related complaints.
• Radboud Universiteit NijmegencoreStrategic or Co-development PartnerAcademic partner in the Moral Injury research project since 2020, investigating moral wounds among military personnel, veterans, and police officers. The research explores guilt and shame arising from morally challenging situations in military work.
• Nederlandse Defensie Academie (NLDA)coreStrategic or Co-development PartnerAcademic partner in the Moral Injury research project since 2020, working alongside Radboud Universiteit Nijmegen, Politieacademie, and ARQ Nationaal Psychotrauma Centrum.
• PolitieacademiecoreStrategic or Co-development PartnerAcademic partner in the Moral Injury research project since 2020, investigating moral wounds among police officers alongside military veterans.
• ARQ Nationaal Psychotrauma CentrumcoreStrategic or Co-development PartnerCollaborates with the NLVi on moral injury research and co-produced the 'Moreel Trauma' podcast series. ARQ specializes in war, persecution, and violence trauma knowledge and provides expertise on the psychological impacts of military service.
• Ministerie van Defensie (Ministry of Defence)coreOthersThe Ministry of Defence is the primary government funder and policy partner of the NLVi. The NLVi implements much of the Veterans Act on behalf of the Ministry. The Ministry provides an annual research budget of EUR 650,000. The NLVi also receives NAW data from the Ministry when veterans transition out of active service.
• Nationaal Comité 4 en 5 meiminorStrategic or Co-development PartnerThe NLVi shares veteran personal data with the Nationaal Comité 4 en 5 mei for the organization of events including the national commemoration on 4 May and Bevrijdingsfestivals. Also a research partner in the 'War and Freedom in Three Generations' study.
• Gemeenten (Municipalities)minorStrategic or Co-development PartnerThe NLVi shares veteran personal data with municipalities so that veterans can be invited for veteran days, commemorations, and other veteran-related activities. Municipalities also organize their own local veteran activities with support from the NLVi.
• Algemeen Burgerlijk Pensioenfonds (ABP)minorStrategic or Co-development PartnerThe NLVi shares veteran data with ABP to verify eligibility for the dienstslachtofferpas (service casualty pass). The ABP is also referenced as part of the care network accessible through the Veteranenloket.
• Tranzo (Tilburg University) - Academische Werkplaats Arbeid en GezondheidminorStrategic or Co-development PartnerSince October 2025, Jacco Duel (senior researcher at NLVi) is detached one day per week as a science practitioner at the Academic Workplace for Work and Health at Tranzo, Tilburg University.
• Reinier van ArkelminorStrategic or Co-development PartnerHealthcare partner in the SUPPORT research project, investigating how the social network of veterans and their home front helps in recovery from psychological problems after deployment. A joint research initiative with the NLVi.
• Four Chaplains Memorial FoundationminorOthersUS-based foundation that awarded the NLVi the Legion of Honor Appreciation Award in 2026 during its annual ceremony in the Netherlands.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Combat Stress: UK charity specializing in mental health treatment for veterans with PTSD, anxiety, and depression. Directly comparable to NLVi's LZV specialist mental healthcare function (900 veterans) and VIBU-equivalent intensive treatment.
• Royal British Legion: UK membership organization supporting serving and ex-serving military personnel and their families. Comparable to NLVi as a membership-driven veterans recognition and welfare organization with benefits administration, remembrance events, and welfare services.
• Help for Heroes: UK-based charity providing recovery and welfare support for wounded, injured, and sick UK veterans. Directly comparable as a national non-government veterans support organization offering care coordination, rehabilitation, and community programs.

Broad incumbents

• Wounded Warrior Project: Large US nonprofit providing comprehensive programs and services to wounded post-9/11 veterans. Comparable to NLVi in delivering holistic veteran support (mental health, career transition, physical wellness) but at a much larger US scale.
• U.S. Department of Veterans Affairs: US federal agency administering veteran benefits, healthcare, and recognition programs. Comparable to NLVi as the public-sector benefits administration counterpart implementing veteran legislation and providing integrated care services at massive scale.

Regional players

• Soldier On: Australian not-for-profit providing holistic support to wounded veterans and their families. Comparable to NLVi in offering physical rehabilitation, mental health support, and welfare services, but geographically focused on Australia.
• Veterans Affairs Canada: Canadian federal department administering veteran benefits, services, and recognition. Functionally comparable as a government-administered veterans benefits and care system, though operating in Canada rather than the Netherlands.

Others

• ARQ Nationaal Psychotrauma Centrum: Dutch knowledge center for psychotrauma affecting refugees, war victims, and military personnel. Adjacent peer and key NLVi research partner (Moral Injury project, Moreel Trauma podcast), providing specialist expertise rather than direct service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/NLVi_Doorn
• Facebookfacebook.com/nlveteraneninstituut
• LinkedInlinkedin.com/company/nlveteraneninstituut
• Instagraminstagram.com/nlvi_veteranen

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Nederlands Veteraneninstituut