Zorgbelang Drenthe

What Zorgbelang Drenthe does

Zorgbelang Drenthe is a Dutch non-profit foundation (Stichting) established circa 1988-1990 and headquartered in Zuidlaren, Drenthe, Netherlands. The organization provides independent client support and advocacy for residents of Drenthe province navigating Dutch healthcare, welfare, and social support systems, including the Wmo (Social Support Act), Wlz (Long-term Care Act), and Jeugdwet (Youth Act). Its core services include one-on-one client support (Cliëntondersteuning), independent complaint handling under the Wkkgz (Healthcare Quality, Complaints and Disputes Act), and project and advisory engagements for municipalities, healthcare organizations, and foundations. The organization also runs citizen participation programs such as the 'Verder in Gesprek' dialogue initiative, an opinion panel of Drenthe residents, the 'Jeugdhulp in Actie' youth engagement project, and 'Praatplaten Positieve Gezondheid' discussion tools based on the Positive Health framework.

The organization operates with a small team of approximately 13-14 staff, including a director-bestuurder, senior project leaders, client supporters, a communications advisor, and an office manager. It is governed by a five-member Raad van Toezicht (Supervisory Board) chaired by Jacqueline Beverwijk. Services for residents are free, while the organization generates revenue primarily through government-funded contracts with municipalities (Aa en Hunze, Assen, Coevorden, Emmen, Noordenveld, Tynaarlo), the province, the healthcare office, and health insurers, supplemented by subscription-based independent complaint handling for healthcare providers. The organization has no proprietary technology platform; its operations are people-driven service delivery.

Strategically, Zorgbelang Drenthe operates as a community-led civil society organization, positioned as an independent bridge between residents and the healthcare and welfare system. Key partnerships include the Gezonde Marke (IZA Drenthe) regional collaboration, LOC (Landelijke Vereniging van Cliëntenraden), Adviespunt Zorgbelang for Wlz support, the JouwMetgezel network for specialized client support, and sister organization Zorgbelang Groningen. Its stated mission is to make Drenthe an inclusive society by 2040 where all residents, including those with illness or disability, can participate equally and exercise influence over their own health and care.

Name

Zorgbelang Drenthe

Legal name

Stichting Zorgbelang Drenthe

Website

https://zorgbelang-drenthe.nl

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Zorgbelang Drenthe is a Dutch non-profit foundation providing independent client support, complaint handling, and citizen participation services for residents and municipalities across Drenthe province, generating revenue through government contracts and subscriptions.

Ownership category

akta.pro rank

Product category

Healthcare Advocacy and Client Support Services

NAICS

Home Health Care Services (62161), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Services-Management Consulting Services (8742)

akta.pro primary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

akta.pro secondary industry

Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Healthcare advocacy services
• Client support services
• Citizen participation programs
• Healthcare complaint handling
• Social support services

Headquarters

HQ city

Zuidlaren

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Contracts and Service Fees: As a foundation (Stichting), Zorgbelang Drenthe operates primarily through government-funded contracts with municipalities, the province, healthcare office, and health insurers. Revenue is generated through service provision including client support, project work, advisory services, and independent complaint handling for subscribed organizations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Zorgbelang Drenthe provides independent client support and healthcare advocacy for residents of the Drenthe province navigating Wmo, Wlz, and Jeugdwet social care systems. It also offers independent complaint handling services (Wkkgz) to subscribed healthcare providers, custom project and advisory work for municipalities and care organizations, and citizen participation programs such as dialogue sessions, opinion panels, and youth engagement initiatives.

Product overview

Zorgbelang Drenthe is a not-for-profit social welfare organization offering service-based programs, not software products. The portfolio consists of core support services (client support for Wmo/Wlz, independent complaints handling), advisory services (custom projects and research), and citizen participation initiatives (dialogue programs, opinion panels, youth engagement). Key programs include 'Verder in Gesprek' for healthcare dialogue, 'Cliëntondersteuning' for navigating care systems, and 'Onafhankelijke Klachtenfunctionaris' for complaint resolution. These services work together to amplify citizen voices in healthcare policy and improve care accessibility in Drenthe province.

Differentiator

Problem solved

Functional benefit

Products and services

• Cliëntondersteuning (Client Support) Independent client support services helping inhabitants of Drenthe navigate healthcare, welfare, and social support systems, including assistance with Wmo (Social Support Act), Wlz (Long-term Care Act), and specialized client support. Services are provided free of charge to residents.
• Onafhankelijke Klachtenfunctionaris (Independent Complaints Officer) Independent complaints officer service for healthcare providers, municipalities, and foundations in Drenthe, facilitating complaint resolution under the Wkkgz (Healthcare Quality, Complaints and Disputes Act). Offered via annual subscription to healthcare organizations.
• Projecten en Advies (Projects and Advisory Services) Custom projects and advisory services supporting organizations, municipalities, and healthcare providers in improving care and welfare through citizen participation, research, surveys, and dialogue sessions. B2B service contracted by municipalities and care organizations.
• Inwonersparticipatie (Citizen Participation) Citizen participation programs enabling inhabitants of Drenthe to contribute to healthcare policy discussions, facilitating dialogue between residents and professionals on health and social topics.
• Verder in Gesprek (Dialogue Sessions) Dialogue initiative bringing together inhabitants and healthcare professionals to discuss healthcare challenges, such as GP care accessibility in Drenthe, through questionnaires, round-table conversations, and podcasts.
• Opiniepanel (Opinion Panel) Opinion panel comprising Drenthe inhabitants who provide feedback on various topics including health, healthcare, and accessibility through quarterly questionnaires.
• Jeugdhulp in Actie (Youth Care Improvement Initiative) Youth care improvement initiative in Assen, collecting experiences and ideas from young people to help improve youth healthcare services and facilitate youth participation in care policy.
• Praatplaten Positieve Gezondheid (Positive Health Discussion Materials) Discussion materials based on the Positive Health concept, developed to introduce the concept of Positive Health to inhabitants in an accessible way. Available as free digital sets.

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Gezonde Marke (IZA Drenthe)coreStrategic or Co-development PartnerZorgbelang Drenthe is a partner in the regional collaboration Gezonde Marke, working on actively involving residents in the transformation of health, welfare, and care in Drenthe. They have built all prerequisites for equal collaboration between residents and professionals.
• Netwerk Dementie DrentheminorStrategic or Co-development PartnerCommissioned research on better care for people with dementia and a migration background in Emmen, contributing to improved support for this growing population group.
• LOC (Landelijke Vereniging van Cliëntenraden)coreStrategic or Co-development PartnerCollaborates with LOC on regional network meetings and knowledge sharing about local co-determination. Participated in LOC Regionale netwerkbijeenkomst Groningen-Drenthe.
• Zorgbelang GroningenminorStrategic or Co-development PartnerRegional collaboration with sister organization Zorgbelang Groningen on shared activities and events.
• DistriversminorStrategic or Co-development PartnerPresented on protein transition and the importance of nutrition as part of well-being at LOC regional meeting.
• Gemeente AssenminorStrategic or Co-development PartnerCollaboration on improving youth assistance - municipality wants to improve youth care together with young people, with Zorgbelang Drenthe facilitating youth participation.
• Adviespunt ZorgbelangcoreStrategic or Co-development PartnerProvides client support for Long-term Care Act (Wlz) in partnership with Adviespunt Zorgbelang.
• JouwMetgezelminorStrategic or Co-development PartnerZorgbelang Drenthe implements Specialized Client Support (Gespecialiseerde cliëntondersteuning) through the JouwMetgezel network, serving people with complex care questions.
• Drentse Zorg met OuderenminorStrategic or Co-development PartnerCollaborated on developing knowledge document and roadmap for Wmo-Wlz transition, working with municipalities, VVT, health insurer, CIZ, and Proscoop.
• Municipality of DrenthecoreStrategic or Co-development PartnerPrimary government partner providing mandates for client support services under Wmo for inhabitants of municipalities Aa en Hunze, Assen, Coevorden, Emmen, Noordenveld, and Tynaarlo.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• MEE Nederland: National network providing independent client support to people with disabilities or chronic conditions. Highly comparable service model — independent client support funded under Wmo and related frameworks — operating across Dutch regions.
• Zorgbelang Groningen: Sister organization in the adjacent province of Groningen, operating the same independent client support, complaint handling, and citizen participation model. Directly comparable as a regional Zorgbelang peer with which Zorgbelang Drenthe collaborates on shared activities and events.
• Patiëntenfederatie Nederland: National Dutch patient federation aggregating patient experiences and advocating for healthcare quality. Comparable as a higher-level, national-scale peer in patient/client advocacy that complements the regional Zorgbelang model.
• Ieder(in): National network for people with chronic illness or disability, advocating for participation, inclusion, and care quality. Overlaps with Zorgbelang Drenthe's client support and citizen participation mandate across Wmo, Wlz, and Jeugdwet.
• Adviespunt Zorgbelang: National organization providing specialized client support for Wlz (Long-term Care Act). Direct peer with overlapping service portfolio and a formal partnership with Zorgbelang Drenthe.
• LOC (Landelijke Vereniging van Cliëntenraden): National association of client councils in healthcare and welfare organizations. Directly comparable as a peer and active partner with whom Zorgbelang Drenthe co-hosts regional network meetings on local co-determination.

Emerging players

• Per Saldo: Association for personal budget (PGB) holders in long-term care. Adjacent advocacy peer covering a specific welfare-program use case overlapping Zorgbelang Drenthe's Wlz and Wmo client support remit.
• Mezzo (Mantelzorg NL): National association supporting informal caregivers in the Netherlands. Partial overlap with Zorgbelang Drenthe's Wmo/Wlz client support and citizen participation scope, focused on a specific caregiver constituency.

Regional players

• Zorgbelang Overijssel: Regional Zorgbelang peer in Overijssel, providing the same independent client support and citizen participation model. Same brand family as Zorgbelang Drenthe, operating in a different province, illustrating the franchisable regional structure.
• Burgerkracht Limburg: Regional civic advocacy and citizen participation organization in Limburg. Comparable structural model to Zorgbelang Drenthe — citizen participation, client support, and policy advocacy — but operating in a different Dutch province.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/zorgbelang-drenthe
• Xx.com/zorgbelangd

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorgbelang Drenthe