RS St. Carolus Summarecon Serpong

What RS St. Carolus Summarecon Serpong does

RS St. Carolus Summarecon Serpong is a Type C general hospital located in Gading Serpong, Tangerang, Banten, Indonesia. The facility was established in 2011 as a Mother and Child Hospital and was converted to a full general hospital in 2015. It is operated by PT Bhakti Karya Vita under the wider St. Carolus Health Services network (Pelayanan Kesehatan St. Carolus, Jakarta) and is co-located within the Summarecon Serpong integrated property development. The hospital operates with 251-500 employees across more than 25 medical specialties and holds KARS accreditation plus Mother & Baby Friendly Hospital recognition (2023).

The hospital delivers outpatient consultations, inpatient care (ward tiers ranging from Class III at Rp 250,000 per day to VVIP at Rp 2,000,000 per day), emergency services, surgery (caesarean delivery packages priced at Rp 22-32.5 million), maternal and child health, diagnostics, vaccination, circumcision, and tiered executive medical check-up packages (Basic through Diamond, Rp 5.5-6.2 million). Distribution channels include physical visits, online appointment booking, telemedicine, and corporate partnerships; revenue is collected through direct patient payment, package sales, and billing via a network of 100+ insurance partners including BPJS Kesehatan.

Beyond clinical services, the hospital engages in CSR and community health programs — most recently a cataract surgery partnership with Summarecon delivering 207 free procedures in October 2025. It serves a base of individual patients (with women and children as a primary segment), corporate clients such as UMN, PT VUTEQ, and PT Bhakti Karya Vita, insured patients across the Gading Serpong and broader Tangerang catchment, and walk-in retail consumers, with no single anchor customer dominating the revenue mix.

Name

RS St. Carolus Summarecon Serpong

Legal name

RS St. Carolus Summarecon Serpong (PT Bhakti Karya Vita)

Website

https://carolussummarecon.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

251–500 employees

Short description

RS St. Carolus Summarecon Serpong is a Type C general hospital in Gading Serpong, Tangerang, Indonesia, operating 25+ specialties with 251-500 employees. It serves individual, corporate, and 100+ insurance-partner patients through inpatient, outpatient, MCU, and telemedicine services.

Ownership category

akta.pro rank

Headquarters

HQ city

Tangerang

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Patient Services Revenue: Revenue generated from direct patient services including outpatient consultations, inpatient care, emergency services, diagnostic services (laboratory, radiology, EKG), medical procedures, surgeries, and maternity services. Payment can be made via private payment (self-pay) or through insurance coverage.
2. Medical Check-Up Packages: Revenue from various MCU packages ranging from basic to premium diamond packages, as well as specialized packages for corporate clients, pre-marital check-ups, heart health, and other health screening services.
3. Insurance Billing: Revenue from processing claims through numerous insurance partners including major insurers like Prudential, AIA, Allianz, as well as BPJS Kesehatan and company corporate insurance programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

RS St. Carolus Summarecon Serpong is a Type C general hospital providing outpatient consultations, inpatient care, 24-hour emergency services, diagnostic imaging and laboratory services. The hospital offers more than 25 medical specialties with particular strength in maternal and child healthcare, surgical procedures (including ERACS, laparoscopic and laser hemorrhoid), health screening packages, homecare, telemedicine, and accepts 100+ insurance partners including BPJS.

Product overview

RS St. Carolus Summarecon Serpong is a general hospital offering a comprehensive range of healthcare services including outpatient consultations, inpatient care, 24-hour emergency services, radiology, and laboratory diagnostics. The hospital provides specialized Medical Check Up (MCU) packages ranging from Basic to Diamond tiers, cardiac screening packages, pre-marriage check-ups, and corporate health packages. Additional services include homecare nursing, prenatal/postnatal massage therapy, vaccination programs, hemorrhoid laser treatment, obstetric packages, circumcision packages, and digital health tools (BMI calculator, calorie calculator, pregnancy age calculator). The hospital also offers online appointment booking, telemedicine consultations, and online lactation education classes. The core services are supported by over 25 medical specialties and subspecialties.

Differentiator

Problem solved

Functional benefit

Products and services

• Rawat Jalan (Outpatient Services) Outpatient consultations with specialists in obstetrics, pediatrics, internal medicine, surgery, cardiology, neurology, and dental care for individual patients and walk-in visitors.
• Rawat Inap (Inpatient Services) Inpatient care with multiple room classes (Kelas III, II, I, VIP, VVIP) and specialized units including ICU, NICU, PICU, and isolation rooms.
• IGD 24 Jam (24-Hour Emergency Services) 24-hour emergency department with ambulance pickup services for critical patients across Gading Serpong and surrounding Tangerang areas.
• Medical Check-Up (MCU) Packages Tiered health screening packages ranging from Basic 1 (Rp 770,000) to Diamond (up to Rp 6,200,000), with male and female versions, including laboratory tests, specialist consultations, ECG, ultrasound, and advanced cardiac and cancer screening.
• Corporate MCU Packages Corporate medical check-up packages for employee screening including complete blood, urinalysis, hepatitis panel, radiology, cardiac exam, and pregnancy test for female employees. Used by companies such as PT VUTEQ Indonesia, PT Bhakti Karya Vita, and UMN.
• Homecare Services At-home healthcare services including nurse care, post-delivery care, general practitioner home visits, laboratory sample collection, COVID-19 testing (PCR and antigen), and prenatal/postpartum massage.
• Telemedicine / Online Consultation Online doctor consultation via video call with specialists and general practitioners, with free delivery of prescribed medications to the patient.
• Radiology Services Medical imaging services including CT Scan, X-Ray, Mammography, Panoramic Dental X-Ray, and 4D Ultrasound, available 24 hours for inpatients, outpatients, and MCU package participants.
• Laboratory Services 24 Jam 24-hour diagnostic laboratory services for blood tests, urine analysis, and other clinical pathology examinations supporting inpatient, outpatient, and MCU services.
• Paket Persalinan (Obstetric Packages) Childbirth packages including normal delivery and cesarean section (SC) across room classes (Class III to VIP), with post-delivery care, doctor visits, laboratory, medications, and Hepatitis B vaccination for baby. ERACS enables recovery in 48-72 hours.
• Laser Hemorrhoid (LHP) Treatment Minimally invasive laser hemorrhoid treatment (LHP) at Rp 29,000,000, including spinal anesthesia, doctor visits, medications, and Class 3 room, with faster recovery and minimal pain compared to conventional surgery.
• Child Vaccination Packages Pediatric vaccination packages including Pelukan Pertama (0-6 months, Rp 7,850,000), Langkah Awal (7-12 months, Rp 3,150,000), and Tumbuh Ceria (13-18 months, Rp 2,650,000) covering Oral Polio, BCG, DPT, Rotavirus, PCV, Influenza, and MMR vaccines.
• Circumcision Packages Pediatric circumcision packages (Rp 3,500,000 to Rp 9,800,000) using conventional or stapler methods under local or general anesthesia, including pre-procedure lab tests, one-day care, and medications. For ages 2-14 years.
• Prenatal and Postnatal Massage Services At-home prenatal (Rp 375,000) and postpartum (Rp 395,000) massage therapy including facial massage, body massage, and breast care for pregnant and postpartum mothers.
• Dengue Fever and HFMD Vaccination Dengue fever vaccination (Rp 615,000 for 1 dose or Rp 1,115,000 for 2 doses) for ages 4-18 years, and HFMD vaccination (Rp 1,900,000 for 2 doses) for ages 6-71 months.
• Heart Screening Packages

Quantifiable outcome

• Faster cesarean recovery: 48-72 hours post-surgery with ERACS method
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered major, core and minor.

• PT Summarecon Agung TbkmajorStrategic or Co-development Partner · 4 October 2025Summarecon, the parent company and real estate developer, partners with the hospital for CSR activities. The hospital served as the venue for Summarecon's 50th anniversary free cataract surgery program, with 207 patients receiving free treatment. Summarecon covers the costs while the hospital provides medical facilities and staff.
• Himpunan Bersatu Teguh and Erha CliniccoreStrategic or Co-development Partner · 4 October 2025Medical partnership for the free cataract surgery CSR program. Himpunan Bersatu Teguh and Erha Clinic provided equipment, eye specialist doctors, and assistants for the surgical procedures performed at RS St. Carolus Summarecon Serpong.
• Insurance Partners Network (100+ providers)majorChannel Partner/ Reseller/ DistributorThe hospital has partnerships with over 100 insurance companies enabling cashless treatment for insured patients. Partners include major insurers (Prudential, AIA, Allianz, AXA, BCA Life, Astra Life, Manulife, Sun Life, FWD, Tokio Marine, Cigna, Zurich), corporate insurers, and government programs (BPJS Kesehatan, BPJS Ketenagakerjaan).
• Government of Kabupaten TangerangminorStrategic or Co-development PartnerLocal government support for the free cataract surgery CSR program held in recognition of Summarecon's 50th anniversary.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Eka Hospital: Eka Hospital operates premium private hospitals in BSD City and Cibubur — directly comparable geography (Greater Jakarta western corridor near Summarecon developments) and similar mid-to-upper-tier patient mix.
• Primaya Hospital: Primaya Hospital (PT Famon Global Medika) is a growing private hospital network focused on mid-tier private general hospital services across Indonesia — comparable business model, scale, and segment.
• Hermina Hospital Group: PT Medikaloka Hermina (IDX: HEAL) operates a network of maternity and women/children-focused hospitals across Indonesia — the closest direct comparator given RS St. Carolus Summarecon Serpong's origin as a Mother and Child Hospital and continued emphasis on maternity services including ERACS.
• Omni Hospital Group: PT Sarana Meditama Internasional (Omni Hospitals) operates private general hospitals in Greater Jakarta and surrounding regions — comparable mid-tier private general hospital positioning with multi-specialty and insurance-driven patient mix.
• Mitra Keluarga Karyasehat: PT Mitra Keluarga Karyasehat (IDX: MIKA) runs a large private hospital network across Greater Jakarta and Indonesia with similar multi-specialty general hospital positioning, insurance partnerships, and outpatient/MCU services.
• Mayapada Hospital: Mayapada Healthcare operates a network of private hospitals in Jakarta, Bogor, and Surabaya with comparable multi-specialty offerings, insurance billing, and corporate MCU services.
• Brawijaya Hospital: Brawijaya Hospital is a private hospital chain in Jakarta offering women, children, and general specialty services — comparable in scale, segment mix, and catchment area to RS St. Carolus Summarecon Serpong.
• Bunda Hospital Jakarta: Bunda Hospital is a Jakarta-based private hospital historically rooted in mother and child services, offering OB/GYN, pediatrics, and general specialty care — direct niche overlap with RS St. Carolus Summarecon Serpong's heritage and ongoing maternity focus.

Others

• BPJS Kesehatan: Indonesia's national health insurance administrator — not a peer but a critical ecosystem participant; partnership with BPJS (per scale_commentary) is central to the hospital's volume base, payer mix, and regulatory exposure, making it an essential adjacent entity to the hospital's business model.

Broad incumbents

• Siloam Hospitals: PT Siloam International Hospitals (IDX: SILO) is Indonesia's largest private hospital network with broad multi-specialty offerings including OB/GYN, pediatrics, and emergency services — represents the broad-incumbent benchmark for a private general hospital in Greater Jakarta.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/RS-St-Carolus-Summarecon-Serpong-100069388088073
• Instagraminstagram.com/rs.st.carolussummareconserpong
• Xx.com/rs_StCSS
• LinkedInlinkedin.com/company/rs-st-carolus-summarecon-serpong

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about RS St. Carolus Summarecon Serpong