Ticino

What Ticino does

Ticinocom SA is a privately held Swiss telecommunications provider headquartered in Muralto, in the Italian-speaking Ticino canton of Switzerland. The company offers a full bundle of residential and small-business connectivity services, including fiber home internet (MINI CASA to MAXI CASA, with speeds up to 10 Gbit/s), mobile services (Ticinocom FREE unlimited 4G plan at CHF 29.90/month and tiered Mobile S/M/L plans operating on the Sunrise network under an MVNO arrangement), TV subscriptions (TV Light with 120 channels and TV Premium with 280+ channels, 7-day Replay, and 500 hours of cloud DVR), a proprietary VoIP telephony service with a multi-platform app supporting simultaneous ring, video calling, BLF, and call transfer, and ancillary web hosting and domain registration services through services.ticino.com.

The technology stack combines wholesale mobile capacity from Sunrise with owned/managed VoIP and IPTV infrastructure, delivered through iOS, Android, Apple TV, and Android TV applications (Ticinocom TV 2.0 / HomeTV 2.0) and a self-serve web customer portal at app.ticino.com / my.ticino.com. The company operates a fully digital, product-led go-to-market motion — no physical retail stores — supported by WhatsApp, email, live chat, and phone customer service, content marketing via a technology blog, organic social media presence, and a referral program ("Porta un amico e guadagna").

The revenue model is entirely subscription-based and recurring, with monthly fees locked for contract duration across internet, mobile, TV, VoIP, hosting, and ancillary add-ons such as a NordVPN distribution partnership. Pricing is positioned below Swiss national carriers (Swisscom, Sunrise, UPC) on a value-for-money basis, leveraging the company's lean cost structure (no owned mobile network, no retail footprint) and regional brand equity in Ticino to capture price-sensitive residential and SMB customers.

Name

Ticino

Legal name

Ticinocom SA

Website

https://ticino.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Ticinocom SA is a privately held Swiss regional telecom serving residential and SMB customers in the Ticino canton with bundled internet (up to 10 Gbit/s), mobile (via Sunrise MVNO), TV, VoIP, hosting, and domain services, sold through a fully digital self-serve model.

Ownership category

akta.pro rank

Headquarters

HQ city

Tessin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Internet Services (Home): Monthly subscription fees for fixed internet services at the home, ranging from MINI CASA to MAXI CASA plans with varying speeds up to 10,000 Mbit/s. Price locked for the contract duration.
2. Mobile Services: Monthly subscription fees for mobile plans including data-only plans (FREE) and voice + data plans (Mobile S/M/L). Recurring monthly billing.
3. VoIP Services: VoIP service provided free for existing Ticinocom customers; generates value through bundled retention and upsell to internet + mobile packages.
4. TV Subscription: Monthly subscription for TV services (TV Light at CHF 14.90/mo, TV Premium at CHF 19.90/mo, or CHF 24.90 depending on promotion). Additional revenue from extra TV Box rentals (CHF 5.90-9.90/month).
5. Hosting & Domain Services: Web hosting services (WordPress hosting, domain registration and transfer) provided through services.ticino.com. Additional subscription or one-time fee revenue stream.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Ticinocom SA sells bundled residential and small-business telecommunications subscriptions in the Swiss canton of Ticino: home fiber internet (MINI CASA and MAXI CASA plans up to 10 Gbit/s), mobile subscriptions on the Sunrise 4G network (Ticinocom FREE with unlimited data and Mobile S/M/L voice+data tiers), VoIP fixed-line telephony with proprietary cross-platform apps, TV streaming packages (TV Light and TV Premium) with replay and cloud DVR, and web hosting and domain registration services through services.ticino.com. All services are sold on a self-serve basis via ticino.com and managed through app.ticino.com and my.ticino.com, with no physical retail stores.

Product overview

Ticinocom SA is a Swiss telecommunications provider offering a comprehensive suite of internet, mobile, and TV services. The product portfolio centers on home internet packages (MINI CASA and MAXI CASA with fiber optic speeds up to 10 Gbit/s), mobile plans (FREE data-only, MOBILE S/M/L with varying data caps and call inclusions), and TV services (TV Light with 120 channels and TV Premium with 280+ channels plus cloud DVR). The VoIP telephony service enables fixed-line calls from any device, while web hosting and domain registration complete the offering for both residential and business customers.

Differentiator

Problem solved

Functional benefit

Brands

• Ticinocom TV: Television subscription service offering TV Light (120 channels) and TV Premium (280+ channels) packages with features like Live Pause, Replay TV, and 500 hours of recording.
• Ticinocom Free
• Ticinocom VoIP

Products and services

• MINI CASA (Home Internet) Entry-level home fiber internet subscription for residential customers in Ticino, offering basic connectivity speeds starting at CHF 39.90/month with locked pricing and an optional speed-expansion add-on.
• MAXI CASA (Home Internet) Premium home fiber internet subscription offering speeds up to 10,000 Mbit/s (10 Gbps) for CHF 54.90/month, with permanently locked pricing for the contract duration.
• Ticinocom FREE (Mobile Data) Mobile data-only subscription offering unlimited 4G data in Switzerland at up to 50 Mbit/s on the Sunrise network for CHF 29.90/month, with no minimum contract duration, no activation fees, and unlimited hotspot/tethering.
• Mobile S (Voice + Data) Entry-level voice plus data mobile plan designed for users with minimal mobile usage, including limited minutes, SMS, and data for basic connectivity.
• Mobile M (Voice + Data) Mid-tier voice plus data mobile plan offering 200 GB per month with up to 1,000 minutes and 3,000 SMS, positioned for working professionals and students with higher connectivity demands.
• Mobile L (Voice + Data) Premium voice plus data mobile plan offering 200 GB per month and 3,000 minutes/SMS, positioned for heavy users and families requiring comprehensive mobile connectivity.
• Ticinocom VoIP (Fixed-line telephony) VoIP fixed-line telephony service for residential and small-business customers, providing a fixed phone number callable from iOS, Android, web, Windows, and macOS applications with HD calls, video calls, instant messaging, simultaneous ring on unlimited devices, BLF (Busy Lamp Field), call transfer, and local call recording.
• TV Light (TV Subscription) Entry-level TV subscription package offering 120 channels with Live Pause functionality for CHF 14.90/month, with an optional extra TV Box available at CHF 5.90/month.
• TV Premium (TV Subscription) Full-featured TV subscription package offering 280+ channels (60+ in HD), 7-day Replay TV catch-up, 500 hours of cloud DVR recording, and Live Pause, with the first TV Box provided free and an extra TV Box available at CHF 9.90/month.
• WordPress Hosting Managed WordPress hosting service with included SSL certificates, offered in multiple tiers from Hosting Casa through Hosting L on services.ticino.com.
• Domain Registration & Transfer Domain name registration and transfer services available through the services.ticino.com platform.

Quantifiable outcome

• Up to 10,000 Mbit/s home internet speed available
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• SunrisecoreTechnology or IntegrationTicinocom FREE mobile plan operates on the Sunrise mobile network in Switzerland. Ticinocom provides mobile data services (reseller/MVNO relationship) utilizing Sunrise's 4G network infrastructure to deliver unlimited data plans to end customers.
• NordVPNminorGTM or Marketing PartnerTicinocom offers NordVPN security services (cybersecurity, VPN) as an add-on product promoted on the ticino.com/sicurezza/nordvpn/ page. Ticinocom acts as a marketing/distribution partner for NordVPN in the Swiss market.
• Apple (App Store)coreTechnology or IntegrationTicinocom TV and VoIP apps are distributed through the Apple App Store for iOS and Apple TV, enabling access on iPhone, iPad, and Apple TV devices. The apps are branded 'Ticinocom TV 2.0' and 'HomeTV 2.0' for Apple TV.
• Google (Android TV, Google Play)coreTechnology or IntegrationTicinocom TV and VoIP apps are distributed via Google Play for Android and Android TV, enabling access on Android smartphones, tablets, and Android TV set-top boxes. App named 'HomeTV 2.0' for Android TV.

Scale indicators3 records

Recent moves4 records

Expansion highlights6 records

Emerging players

• Green.ch: Swiss hosting, domain, and cloud provider serving SMEs and individuals. Directly comparable hosting/domain product line (services.ticino.com mirrors Green.ch's model), though without telecom services.
• Init7 (Seven.Net): Independent Swiss fiber ISP and hosting provider focused on technically oriented residential and business customers. Overlaps with Ticinocom on fiber internet and hosting/VoIP, but is more infra-focused and does not offer mobile or TV.

Direct peers

• Wingo: Swisscom-owned digital-only sub-brand offering no-frills mobile, internet, and TV with self-serve online account management. Nearly identical go-to-market (digital-first, transparent pricing, no physical stores) and similar bundled product suite to Ticinocom.
• M-Budget Mobile: Migros-owned Swiss MVNO selling affordable prepaid and subscription mobile plans. Comparable MVNO positioning, price-led consumer mobile offering, and digital self-serve acquisition, though smaller product scope.
• iWay AG: Swiss regional telecom providing internet, mobile, hosting, and VoIP services for residential and business customers. Closely comparable product portfolio (fiber, mobile, hosting, telephony) and similar SME/residential customer mix.
• Yallo: Swiss MVNO offering low-cost mobile subscriptions with unlimited data and bundled home internet/TV. Very comparable value proposition (cheap mobile + bundles) and also relies on Sunrise's underlying network.

Broad incumbents

• Swisscom: Switzerland's dominant incumbent telecom operator offering internet, mobile, TV, and telephony nationwide. Directly comparable bundled service portfolio to Ticinocom but at vastly greater scale; Ticinocom explicitly positions against Swisscom in Ticino.
• Sunrise: Major Swiss mobile and fixed-line operator that supplies the 4G network underpinning Ticinocom's MVNO mobile plans. Comparable across mobile, internet, and TV products and the primary wholesale partner for Ticinocom.
• Salt Mobile: Swiss mobile and home internet operator offering competitive mobile subscriptions and triple-play bundles. Closely comparable product set (mobile S/M/L-like tiers, internet, TV) and competes head-to-head for the same Swiss residential customers.

Regional players

• Netplus.ch: Regional cable/telecom operator in French-speaking Switzerland offering internet, TV, and telephony bundles. Comparable regional ISP model and triple-play bundling, but focused on Romandie rather than Ticino.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-ZyM6mQ_XJGv46rn__xd2A?sub_confirmation=1
• Facebookfacebook.com/ticinocom
• LinkedInlinkedin.com/company/ticinocom
• Instagraminstagram.com/ticinocomsa
• Xx.com/ticinocom

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticino