What Creand Crèdit Andorrà does

Creand Crèdit Andorrà (legal entity: CRÈDIT ANDORRÀ, SA; operating trade name "Creand") is a private Andorran commercial bank founded on 29 December 1949 and operating as the banking arm of Creand Group, headquartered at Avinguda Meritxell 80, Andorra la Vella. The bank operates a 9-branch national network covering every parish of Andorra alongside the Creand Banca Online digital channel (web and iOS/Android app with biometric authentication, push notifications, Bizum, and 24/7 account access). Its product portfolio spans retail accounts (Bàsic, Nòmina, Jove, No Resident, Teens, Piolet), a Visa card ladder from Electron to Infinite, lending (car, personal, quick, and mixed mortgages), insurance (health, life linked to financing, cardholder cover), and a full investment suite including index funds, Fons d'Inversió, the eBroker platform covering 500+ securities across Spanish, European, and US markets, the Merkaat digital investment advisor, and CryptoWallet for digital-asset custody, plus mobile payments via Apple Pay, Google Pay, and Garmin Pay.

The business serves four segments: individual consumers and families (primary), self-employed professionals and companies (via Pack SuperAutònoms, treasury, foreign trade, TPV/e-commerce with MONEI gateway, Creand API), private banking/HNW (Banca Privada with discretionary portfolio management, estate planning, private equity, Scale Lab Andorra, dedicated private bankers), and younger customers (Pack Jove 18–30, Teens 12–17, Piolet children). Distribution mixes 100% digital self-service onboarding (DNI/Passport + SMS verification) with phygital relationship banking through dedicated private bankers and a multi-language (Catalan, Spanish, English, French) presence serving Andorra, Spain, France, and Luxembourg.

Revenue is generated across five streams: interest income from mortgage, personal, and car lending (e.g., Préstec Cotxe variable rate Euribor + 5.75%, TAE 9.045%); recurring account fees (Compte Bàsic EUR 20/quarter, Compte No Resident EUR 220/semester) with many core accounts freemium under salary-domiciliation conditions; asset-management and discretionary-portfolio fees from the private banking division; insurance distribution commissions (health, life, travel, cardholder); and transaction/payment fees including SEPA, card interchange, and merchant acquiring via TPV Virtual/TPV Link/MONEI. The bank is privately held under Creand Group, has 501–1,000 employees, and operates without public listing or publicly disclosed financial figures.

Name

Creand Crèdit Andorrà

Legal name

CRÈDIT ANDORRÀ, SA

Website

https://creand.ad

Company type

Private

Founded year

1949

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Creand Crèdit Andorrà is a private Andorran commercial bank (founded 1949, Creand Group) serving retail consumers, self-employed and SMB clients, and HNW private banking customers through a 9-branch national network, Creand Banca Online digital channel, and adjacent services including Merkaat robo-advisory, CryptoWallet, eBroker, and merchant acquiring across Andorra, Spain, France, and Luxembourg.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Commercial Banking (52211)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Commercial Real Estate (CRE) Lending (FSABABAG)

Keywords

• Retail banking services
• Private banking
• Wealth management
• Consumer lending
• Investment funds

Headquarters

HQ city

Andorra La Vella

HQ country

Andorra

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Interest Income: Traditional banking revenue from lending activities including mortgages, personal loans, and car loans. Car loans up to €40,000 at variable rate Euribor + 5.75% (TAE 9.045%).
2. Account Fees and Commissions: Monthly and quarterly maintenance fees on various account types. Compte Bàsic at €20/quarter, Compte No Resident at €220/semester, with many accounts (Compte Nòmina, Compte Jove) offered free with conditions.
3. Asset Management and Investment Fees: Revenue from managing investment portfolios, investment funds, discretionary portfolio management, and financial planning services for private banking clients.
4. Insurance Distribution: Commissions from selling insurance products including health insurance, life insurance, travel insurance, and specialized insurance for cardholders. Offers 3 months free on health and sick leave insurance.
5. Transaction and Payment Fees: Fees from payment processing, card transactions, international transfers (with free SEPA up to €500 for certain accounts), and TPV/e-commerce services for businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Creand Crèdit Andorrà is an Andorran commercial bank offering retail banking, private banking, and asset management services through physical branches and digital channels. It provides deposit accounts, credit and debit cards, mortgages and personal loans, investment funds, brokerage, insurance distribution, and wealth management for individuals, self-employed professionals, businesses, and high-net-worth clients across Andorra and select international markets.

Product overview

Creand Crèdit Andorrà is a comprehensive financial services platform offering multi-channel banking through online, mobile app, and branch channels across three main segments: retail banking for individuals, business banking for self-employed and companies, and private banking for high-net-worth clients. The product portfolio encompasses deposit accounts (Basic, Payroll, Youth, Non-Resident, Teen, and Child accounts), credit and debit cards (Visa Electron, Carnet Jove, Classic, Premier, Platinum, and Infinite tiers, plus co-branded cards), lending products (car loans, personal loans, mortgages, and quick loans), investment services (mutual funds, eBroker platform, digital advisory via Merkaat, cryptocurrency via CryptoWallet, and index funds), insurance (life, health, and financing protection), and business solutions (Self-Employed Pack, TPV terminals, E-commerce integration, Treasury Management, International Trade services). Digital services include Creand Online Banking, Merkaat digital investment advisor, CryptoWallet, and eBroker for market trading. Mobile payment integrations include Apple Pay, Google Pay, and Garmin Pay. The private banking division provides specialized wealth management including discretionary portfolio management, estate planning, private equity, and Scale Lab Andorra business acceleration.

Differentiator

Problem solved

Functional benefit

Brands

• Creand Banca Online: Digital banking platform and mobile application for managing finances
• Merkaat
• CryptoWallet
• eBroker
• Innovation Hub
• Creand API
• Teens Creand
• JovesCreand
• Pack Jove
• Pack SuperAutònoms
• Préstec Cotxe
• Préstec Il·lusió

Products and services

• Creand Banca Online Multi-channel digital banking platform providing 24/7 access to account management, transfers, payments, biometric authentication, push notifications, and manager communication via web and mobile app. Available for individuals, residents, and non-residents of Andorra.
• Merkaat Digital investment advisor providing personalized investment fund recommendations based on user financial objectives, risk profile, and market analysis; the first digital investment advisor in Andorra.
• CryptoWallet Online service for buying, selling, custody, and exchange of digital assets including cryptocurrency, with private key administration and integration within online banking.
• eBroker Digital investment platform providing access to over 500 securities from Spanish, European, and American markets with real-time quotes, technical analysis tools, news feeds, dividend tracking, and advanced charting.
• Creand API Developer API enabling businesses to integrate and query their company's financial information from their own work environment for programmatic access to financial data.
• Compte Bàsic Standard checking account for everyday banking with quarterly maintenance fee of €20, free Visa Debit card, and online banking with Bizum access.
• Compte Nòmina Fee-free payroll account for salary deposits with preferential loan conditions and insurance discounts for individuals.
• Compte Jove Fee-free bank account for young people starting their financial independence, including Carnet Jove card and free SEPA transfers up to €500.
• Compte No Resident Bank account for non-residents maintaining connection to Andorra, with semester maintenance fee of €220 and full online banking access.
• Compte Teens Fee-free bank account for adolescents aged 12-17 with parental supervision, free debit card, online banking access, and optional Bizum with daily spending limits.
• Compte Piolet Savings account for young children designed to teach money management and savings habits, with parental control features.
• Visa Payment Cards Range of payment cards including Visa Electron debit, Carnet Jove youth card, Visa Classic credit, Visa Premier, Visa Platinum, Visa Infinite with Priority Pass access, Cybertargeta virtual prepaid card, and Visa Unicef co-branded card supporting UNICEF programs.
• Préstec Cotxe Car financing loan up to €40,000 repayable over 1-5 years with variable interest rate of Euribor + 5.75% (APR 9.045%), bundled with life insurance and no cancellation fees.
• Préstec Il·lusió Flexible personal loan for financing vacations and personal projects with customizable terms.
• Préstec Ràpid Quick financing solution for purchases up to €5,000 with favorable terms for immediate funding needs.
• Hipoteca Mixta Hybrid mortgage combining fixed and variable rate periods for home purchases with flexible conditions.
• Pack Jove Free bundled package for young people aged 18-30 including fee-free account, online banking, Carnet Jove card, and preferential rates on loans, indexed funds, CryptoWallet, and youth health insurance.
• Pack SuperAutònoms Comprehensive banking package for self-employed professionals including free account, first-year free card, special loan conditions, and free SEPA transfers up to €500.
• TPV Virtual Virtual point-of-sale terminal enabling online sales with secure payment gateway integration for merchants.
• TPV Link Non-face-to-face payment solution enabling merchants to accept card payments without requiring a full e-commerce website.
• Servei E-commerce (MONEI) Complete e-commerce integration service connecting Creand merchants with major online platforms including Shopify, WooCommerce, and Wix for online selling.
• Banca Privada Premium private banking service offering personalized wealth management, investment portfolios, discretionary portfolio management, estate planning, and dedicated private banker access for high-net-worth individuals and families.
• Gestió Discrecional de Carteres Discretionary portfolio management service where professional managers make investment decisions on behalf of clients based on their risk profile and objectives.
• Planificació Patrimonial Estate planning service for wealth protection and succession strategies for high-net-worth clients.
• Private Equity (Wealth Management) Private equity investment services within wealth management for accredited investors seeking alternative asset exposure.
• Assegurança Salut Health insurance with customizable coverage and competitive pricing, available with 3 months free promotion for new clients.
• Vida Finançament Life insurance bundled with financing products, covering outstanding loan balances for borrower protection.
• Creand Fons Indexats Index funds offering maximum transparency and efficiency with low management fees, designed for diversified passive exposure.
• Fons d'Inversió Investment funds across various asset classes and strategies, selected based on investor profile for active or passive management approaches.
• Innovation Hub Business innovation initiative connecting startups with established companies, providing services from value proposition development to acceleration programs.

Quantifiable outcome

• Best Private Bank in Andorra for 7 of the last 10 years
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core, strategic and minor.

• BizumcoreTechnology or IntegrationPayment integration partnership enabling instant money transfers via mobile phone number. Supports cross-border payments to Andorra, Spain, Italy (Bancomat), and Portugal (MB Way). Limits: €0.50-500 for sending, €0.50-1000 for receiving, 60 operations/day.
• Apple PaycoreTechnology or IntegrationMobile payment integration allowing contactless payments using Apple devices with Creand cards. Easy, secure, and private payment method for in-store, online, and in-app purchases.
• Google PaycoreTechnology or IntegrationMobile payment integration for Android devices through Google Wallet. Allows adding Creand VISA cards for contactless payments on any Android device.
• Garmin PaycoreTechnology or IntegrationWearable payment integration allowing Creand VISA card payments through Garmin smartwatches for convenient contactless payments.
• MONEIcoreTechnology or IntegrationE-commerce payment gateway integration enabling Creand merchants to accept online payments through major e-commerce platforms including Shopify, WooCommerce, and Wix.
• Carnet Jove Andorra (Associació Carnet Jove)strategicGTM or Marketing PartnerJoint partnership with Andorra's youth card association to offer exclusive benefits and discounts to young customers aged 16-30 through the Carnet Jove card program integrated with Creand Pack Jove.
• Automòbil Club d'Andorra (ACA)strategicGTM or Marketing PartnerPartnership with Andorra's automobile club offering exclusive Visa ACA CLUB credit card with special benefits for ACA members including travel assistance and insurance coverage.
• GrandvaliraminorGTM or Marketing PartnerSki resort partnership offering 10% discount on 2-7 day ski passes at Grandvalira and Pal Arinsal for Creand cardholders.
• NaturlandminorGTM or Marketing PartnerMountain resort partnership offering 15% discount on products (excluding restaurants) at Naturland for Creand cardholders, available both online and at ticket offices.
• Priority PassminorGTM or Marketing PartnerAirport lounge access partnership providing Visa Infinite cardholders unlimited access to over 1900 VIP airport lounges worldwide through Priority Pass program.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• J. Safra Sarasin: J. Safra Sarasin is a Swiss private bank offering wealth management and investment advisory to HNW clients globally. Comparable in private banking focus, discretionary portfolio management, and serving international HNW clients — albeit at substantially larger scale.
• Lombard Odier: Lombard Odier is a leading Swiss private bank offering wealth management to HNW and ultra-HNW families globally. Comparable to Creand in private banking focus, estate planning, and investment advisory for HNW clients leveraging favorable jurisdictions, though at much greater scale.
• Pictet Group: Pictet is one of Europe's largest independent wealth and asset managers, with deep private banking capabilities across Switzerland, Europe, and globally. Comparable to Creand in the HNW/private banking model and discretionary portfolio management offering, but at vastly larger AUM scale.
• CaixaBank: CaixaBank is a major Spanish universal bank with extensive presence across Spain and significant operations in Andorra. Comparable to Creand in Spanish-Andorran retail banking relationships, but vastly larger in scale and offering a much broader product portfolio.
• Edmond de Rothschild: Edmond de Rothschild is a European private banking and asset management group with a strong wealth management franchise serving HNW clients. Comparable to Creand's private banking model and estate planning services, with broader European reach.
• Banco Sabadell: Banco Sabadell is a Spanish universal bank with cross-border commercial and private banking operations in Andorra. Comparable to Creand in serving Spanish-Andorran cross-border clients and SME banking, with materially larger balance sheet and broader distribution.

Direct peers

• Quintet Private Bank: Quintet Private Bank (formerly KBL European Private Bankers) is a European-headquartered private bank serving HNW clients across multiple European jurisdictions. Comparable to Creand in cross-border private banking service model and target HNW segment, with broader geographic footprint.
• Andbank: Andbank is an Andorran-headquartered private banking group with significant international footprint across Europe and Latin America. Comparable to Creand in its Andorran roots, private banking orientation, and asset management focus, but with greater international scale.
• MoraBanc: MoraBanc is one of the largest Andorran commercial and private banks, offering retail, business, and private banking services across Andorra. It is the most direct peer to Creand given parallel product offerings, similar domestic branch footprint, and shared focus on private banking for HNW clients leveraging Andorra's tax regime.
• Banc Internacional d'Andorra (BIA): BIA is another major Andorran commercial bank serving retail and private banking clients within Andorra. It competes directly with Creand in deposit accounts, lending, and wealth management for the small domestic market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CreandCA
• Facebookfacebook.com/Creand.CA
• LinkedInlinkedin.com/company/creandca
• Instagraminstagram.com/creandca
• TikToktiktok.com/@creandca

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Creand Crèdit Andorrà