Power Information Technology Company

What Power Information Technology Company does

Power Information Technology Company (PITC) is a Lahore-based, privately held IT services company that operates as the de facto IT arm of Pakistan's government-owned power distribution sector. Headquartered at WAPDA House in Lahore and operating under the oversight of PEPCO and WAPDA, PITC exclusively serves the country's ten power distribution companies (DISCOs — LESCO, GEPCO, FESCO, MEPCO, IESCO, PESCO, HESCO, SEPCO, QESCO, TRAESCO), the AJ&K Electricity Department, NTDC, WAPDA, and the Ministry of Energy (Power Division). Its flagship product, the Customer Care & Billing System (CC&B), processes monthly electricity bills and cash collection for approximately 21 million consumers across 25 data processing centers and is being progressively replaced by a next-generation web-based Customer Information System (CIS).

PITC's technology stack is built on conventional enterprise platforms — PHP, ASP.Net, MVC, C#, VB.Net, Java, JavaScript/JQuery, HTML, Microsoft SQL, MySQL, Oracle, and Crystal Reports — backed by core partnerships with IBM, Cisco, and Microsoft, and a strategic co-development relationship with USAID/SEP for the Universal Data Integration Layer (UDIL) open-architecture AMI standard. Beyond billing, the portfolio includes an Android-based Mobile Meter Reading System, the DISCO Efficiency Monitoring System and Feeder-wise Load Management dashboards for the Ministry of Energy, a centralized Data Warehouse Facility, a Customer Profile Application, the WAPDA/PEPCO Employee Provident Fund System, and supporting modules (Accounting System for NTDC, Payroll, Load Data Improvement Project). Newer initiatives include a Net Metering Portal for distributed/prosumer management and an April 2026 tender for GPU-supported cloud infrastructure and generative AI consultancy.

PITC generates revenue through managed IT services contracts and custom software development engagements procured via government tenders and rate contracts with DISCOs, PEPCO, WAPDA, and the Ministry of Energy. Revenue streams comprise core IT services to all ten DISCOs (CC&B/CIS support, hardware evaluation, technical support), custom software development (Accounting System for NTDC, Payroll, Data Warehouse), and training services delivered to DISCO officers. Pricing is not publicly disclosed; all services are procured through formal government tender processes. The company is governed by a Board of Directors chaired by Mr. Habib ur Rehman Gilani and led by CEO Dr. Muhammad Kashif Shahzad, with ex-officio representation from the Ministry of Finance and NADRA, reflecting its embedded position within Pakistan's state-owned power utility structure.

Name

Power Information Technology Company

Legal name

Power Information Technology Company

Website

https://pitc.com.pk

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Short description

Power Information Technology Company (PITC) is a Lahore-based, government-affiliated IT services provider that develops and operates the billing, AMI, and management dashboards for all ten Pakistani power distribution companies (DISCOs), serving approximately 21 million consumers monthly.

Ownership category

akta.pro rank

Product category

Power Sector IT Software and Billing Solutions

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Electric Power Generation, Transmission and Distribution (2211)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Customer Information System (CIS) Administration & Configuration (EUAJAHAF)

Keywords

• Power sector IT services
• Utility billing software
• Electricity billing systems
• AMI infrastructure
• DISCO software solutions

Headquarters

HQ city

Lahore

HQ country

Pakistan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain

Revenue model

1. IT Services to DISCOs: Core IT services including customer care and billing software support, hardware evaluation, and technical support provided to all ten power distribution companies in Pakistan. Revenue is generated through service contracts with government-owned utilities.
2. Custom Software Development: Custom software development services for power sector utilities including Accounting System for NTDC, Payroll systems, Data Warehouse facilities, and specialized applications for DISCO operations.
3. Training Services: Hands-on practice sessions, workshops, and user manual preparation for software programs developed by PITC. Training provided to DISCO officers and officials.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Power Information Technology Company (PITC) designs, develops, hosts, and operates IT software solutions for Pakistan's power distribution sector. Its core offerings are the Customer Care & Billing System (CC&B) and next-generation Customer Information System (CIS), which process monthly electricity bills and cash collection for approximately 21 million consumers across all ten government-owned DISCOs through 25 data processing centers, supplemented by mobile meter reading, AMI integration, efficiency/load dashboards, and hardware support and training services.

Product overview

Power Information Technology Company (PITC) offers a unified platform of power sector IT solutions consisting of core billing systems and supplementary modules. The flagship Customer Care & Billing System (CC&B) serves as the primary product, processing electricity bills for approximately 21.0 million consumers across Pakistan's ten DISCOs. This is being progressively replaced by the next-generation CIS (Customer Information System). The product portfolio includes specialized modules for Mobile Meter Reading, AMI infrastructure management, Load Management, and Data Warehouse services. These products function as an integrated ecosystem designed specifically for Pakistan's power distribution sector, with the CC&B/CIS serving as the core platform while supporting modules like the Billing Dashboard, Load Management Dashboard, and Customer Profile Application work alongside to provide comprehensive utility management capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Care & Billing System (CC&B) Core billing application that provides software support to ten Pakistan power distribution companies (DISCOs), processing monthly electricity bills and cash collection for approximately 21 million consumers across 25 data processing centers.
• CIS (Customer Information System) Next-generation web-based billing system using state-of-the-art technologies and industry-standard RDBMS, designed to replace legacy CC&B modules for DISCO operations, piloted with MEPCO for approximately 1.7 million customers.
• Mobile Meter Reading System Android-based mobile application for DISCO meter reading staff that automates meter reading via handheld devices, captures meter photos, and prints MR pictures on consumer bills to shorten the billing cycle.
• Open Architecture based AMI (Advanced Metering Infrastructure) USAID SEP-funded vendor-independent plug-and-play Advanced Metering Infrastructure platform with Universal Data Integration Layer (UDIL), enabling DISCOs to procure smart meters through competitive bidding.
• DISCO's Efficiency Monitoring System Dashboard Online management information dashboard providing the Ministry of Energy with daily DISCO performance data including T&D losses, AT&C losses, billing amounts, and mobile meter reading installation status.
• Feeder-wise Load Management Dashboard Real-time dashboard for monitoring and analyzing load management and load shedding activities across DISCO feeders, providing graphical analytics and PDF reports for efficiency and transparency.
• Data Warehouse Facility Centralized data warehouse providing duplicate bill printing over cloud for all DISCOs, web hosting services, and FTP file transfer services.
• Employee Provident Fund System (EPF) Centralized system for WAPDA/PEPCO employee provident fund collection and reporting, operational for over two decades.
• Accounting System (for NTDC) Custom-designed accounting software developed for NTDC to support its accounting operations, with training delivered to NTDC officers and officials.
• Payroll Program (for DISCOs) Payroll software developed for DISCOs with introductory training workshops, initially delivered to GEPCO officials.
• Training Services Hands-on training, workshops, and user manual preparation for the software programs developed by PITC, delivered to DISCO officers and utility officials.
• Hardware Support Services Hardware evaluation, technical support, and IT infrastructure services provided to all ten power distribution companies in Pakistan.

Named customers14 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• IBMcoreTechnology or IntegrationTechnology partnership providing access to premier training, resources, and support. IBM partnership enables PITC to leverage enterprise-grade technology solutions for power sector IT infrastructure including server systems and database management.
• CiscocoreTechnology or IntegrationNetworking technology partnership for infrastructure solutions. Cisco partnership supports PITC's network infrastructure requirements for DISCO connectivity and data center operations.
• MicrosoftcoreTechnology or IntegrationSoftware technology partnership providing access to development platforms, enterprise software, and technical support. Microsoft technologies including ASP.Net, Microsoft SQL, and related tools form core of PITC's software development stack.
• USAID/SEP (USAID's Power Distribution Program)coreStrategic or Co-development PartnerStrategic partnership for developing standardized Universal Data Integration Layer (UDIL) specifications for AMI deployment. SEP (USAID) collaborated with PEPCO, NEPRA, PITC, DISCOs, AMR meter manufacturers, and AMI vendors to create vendor-independent plug-and-play smart meter specifications.

Scale indicators4 records

Recent moves6 records

Regional players

• K-Electric: K-Electric is Pakistan's largest vertically integrated private power utility (formerly KESC), explicitly noted as out-of-scope for PITC's billing operations. It is a regional peer representing the customer side of the Pakistani power market PITC serves.

Direct peers

• Oracle Utilities: Oracle Utilities' Customer Care and Billing (CC&B) product is the global benchmark for utility CIS/billing — the exact functional category PITC's CC&B and next-gen CIS compete against. Any competitive tender in Pakistan's power sector would likely pit PITC against Oracle Utilities.
• Itron: Itron provides smart meters, AMI networks, and meter data management for electric and gas utilities worldwide. Its OpenWay/Industrial Internet-of-Things platform directly competes with PITC's vendor-independent AMI/UDIL approach.
• Landis+Gyr: Landis+Gyr is a global leader in AMI/smart metering and meter data management. PITC's UDIL-based AMI offering and DISCO smart-meter rollouts put it in direct comparison with Landis+Gyr's metering and AMI stack.
• Hansen Technologies: Hansen sells CIS, billing, and customer-experience software specifically to electric, gas, and water utilities. It is a direct functional competitor to PITC's CC&B and CIS offerings in regulated distribution utilities.

Broad incumbents

• Siemens Smart Infrastructure: Siemens Smart Infrastructure offers grid-management, distribution, and metering software for utilities. It overlaps with PITC's distribution-grid monitoring, load management dashboards, and AMI ambitions, but as part of a much broader industrial portfolio.
• Schneider Electric (EcoStruxure): Schneider Electric's EcoStruxure Grid Operation and ADMS platforms provide utility grid monitoring, outage management, and efficiency analytics — overlapping with PITC's Efficiency Monitoring and Load Management Dashboards for DISCOs.
• GE Digital (GridOS / Grid Solutions): GE Digital offers grid analytics, asset performance, and utility operations software. Comparable to PITC's distribution monitoring, T&D loss tracking, and load-management use cases, but from a large diversified industrial vendor.
• SAP SE (SAP for Utilities / IS-U): SAP IS-U / S/4HANA Utilities is a major enterprise billing and customer-management suite for electric and gas utilities globally. Comparable to PITC's CIS/CC&B scope but at vastly larger scale and across multiple geographies.

Others

• Infosys (Energy & Utilities practice): Infosys delivers large-scale IT services, custom development, and digital transformation for global utilities. Comparable to PITC as an IT-services delivery model for power-sector clients, though at much larger scale and across many geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/power-information-technology-company-ministry-of-energy-power-division-govt-of-pakistan

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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