What Telekom Malaysia Global does

TM Global is the wholesale domestic and international business arm of Telekom Malaysia Berhad, rebranded in 2023 from the former TM Wholesale to reflect its expanded regional and global role. The company provides connectivity, data centre, multimedia, and edge services to telecom carriers, hyperscalers, content providers, OTT players, and enterprises across ASEAN and internationally, supported by 740,000+ km of national fibre, 275,000+ km of submarine cable across 32-33 systems, 6 international Cable Landing Stations, and regional offices in Singapore, Hong Kong, Dubai, Australia, the UK, and the US.

Its product portfolio spans platform-based solutions (GPU-as-a-Service launched in December 2024, MYNE digital marketplace), edge solutions (TM CDN, Edge Compute, Edge Gaming, Last Mile Delivery under the TM Edge brand), data solutions (Global SD-WAN, IP Transit, IEPL, Global Ethernet, Global IPVPN, TMiX Internet Exchange), voice and messaging, mobile infrastructure including 5G backhaul, and data centre hosting across two Tier III-certified core facilities (KVDC in Cyberjaya, IPDC in Johor) plus seven regional edge facilities, with planned expansion to 200MW via a joint venture with Singtel's Nxera.

TM Global monetises primarily through subscription-based recurring contracts for wholesale connectivity, data centre colocation, and platform services, supplemented by usage-based GPUaaS and major multi-year anchor deals such as the RM2.4 billion 10-year 5G fibre backhaul partnership with U Mobile. Go-to-market is a combination of direct enterprise sales, a global network of 160+ carrier and technology partners, an Agent Program for regional distribution, and active participation in major industry events (MWC, ITW, Capacity). Its parent, Telekom Malaysia Berhad, is publicly listed on Bursa Malaysia, and TM Global operates as the legal entity TM Technology Services Sdn. Bhd.

Name

Telekom Malaysia Global

Legal name

TM TECHNOLOGY SERVICES SDN. BHD.

Website

https://tmglobal.com.my

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

TM Global is the wholesale business arm of Telekom Malaysia Berhad, providing connectivity, data centre, edge, and AI infrastructure services to telecom carriers, hyperscalers, content providers, OTT players, and enterprises across ASEAN and globally.

Ownership category

akta.pro rank

Headquarters

HQ city

Kampong Sungai Tua Baharu

HQ country

Malaysia

HQ region

Asia

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales

Revenue model

1. Wholesale Connectivity Services: Provides wholesale telecommunications services including fibre leased lines, bandwidth, backhaul, IP Transit, International Ethernet Private Line, Global Ethernet, Global IPVPN, and submarine cable capacity to telecom operators and service providers.
2. Data Centre Hosting: Provides co-location, hosting, and edge facility services from data centres in Cyberjaya (KVDC), Iskandar Puteri (IPDC), and seven regional Edge Facilities.
3. GPU-as-a-Service: On-demand GPU computing resources for AI workloads, cloud gaming, and other GPU-intensive applications.
4. Platform Services: Platform-based solutions including CDN, edge gaming, Multi-Access Edge Computing (MEC), and digital marketplace MYNE.
5. Voice and Messaging Services: Voice services including bilateral, hubbing, VoIP, and messaging services for carriers.
6. 5G Backhaul Services: Fibre backhaul services for 5G network deployment, including the partnership with U Mobile valued at RM2.4 billion over 10 years.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

TM Global operates as the wholesale domestic and international business arm of Telekom Malaysia, delivering wholesale connectivity (fibre leased lines, IP Transit, Global Ethernet, IPVPN, submarine cable capacity), data centre hosting, edge computing, content delivery, voice and messaging, mobile infrastructure (5G backhaul), and platform-based solutions such as GPU-as-a-Service. Its infrastructure footprint includes 740,000+ km of national fibre, 275,000+ km of submarine cables, Tier III data centres, and seven regional Edge Facilities supporting telecom carriers, hyperscalers, content providers, and enterprises.

Product overview

TM Global operates as a platform-plus-modules architecture offering comprehensive digital infrastructure and connectivity solutions. The portfolio spans Platform-Based Solutions (GPU-as-a-Service, MYNE Digital Marketplace), Edge Solutions (TM CDN, Edge Compute, Edge Gaming, Last Mile Delivery), Data Solutions (Global SD-WAN, IP Transit, IEPL, Global Ethernet, IPVPN, Wholesale Ethernet/Internet Access, TMiX Internet Exchange), Voice & Messaging services, Mobile Infrastructure Solutions, and Data Centre Solutions (KVDC and IPDC hosting, Edge Facilities). These products integrate through TM's extensive fibre network and submarine cable infrastructure to provide end-to-end wholesale telecommunications services positioning Malaysia as ASEAN's digital hub.

Differentiator

Problem solved

Functional benefit

Brands

• TM Edge: Comprehensive digital ecosystem providing edge computing services, CDN, gaming solutions, and last-mile delivery for enhanced end-user experiences
• TMiX
• GPUaaS
• MYNE
• TM CDN

Products and services

• GPU-as-a-Service (GPUaaS) Cloud-based GPU infrastructure service providing scalable, on-demand access to Nvidia GPU resources for AI workloads, hosted in Malaysia's data centres with low-latency performance and data sovereignty.
• MYNE (Digital Marketplace) Digital marketplace platform providing network connectivity management and automation capabilities for enterprises.
• Content Delivery Service (TM CDN) Content delivery network service providing seamless, faster and secure digital content distribution with accelerated website speed and enhanced security.
• Last Mile Delivery Edge facility service providing last-mile connectivity and content delivery to end users with minimal latency.
• Edge Compute Distributed computing infrastructure bringing processing closer to data sources for real-time applications with ultra-low latency.
• Edge Gaming Cloud gaming service leveraging GPU edge technology to provide high-quality, reliable, stable and immersive digital gaming experiences with ultra-low latency.
• Global SD-WAN Software-defined wide area network service providing flexible, secure and optimized connectivity across multiple locations globally.
• IP Transit Internet Protocol transit service providing access to global internet through Tier-1 IP network connectivity.
• International Ethernet Private Line (IEPL) Dedicated point-to-point ethernet connectivity service for high-bandwidth, low-latency data transmission between international locations.
• Global Ethernet Layer 2 ethernet connectivity service enabling seamless interconnections between international data centres and enterprise locations.
• Global IPVPN Managed VPN service providing secure, scalable and reliable connectivity across global locations using IP-based virtual private network technology.
• Wholesale Internet Access Bulk internet bandwidth services for service providers and operators requiring high-capacity connectivity.
• Wholesale Ethernet Carrier ethernet services for wholesale connectivity between service providers and enterprise networks.
• TMiX (TM Internet Exchange) Regional internet exchange service in Malaysia providing neutral host connectivity for network operators and content providers.
• Voice Services (Bilateral, Hubbing, TM LNS, TM VoIP) Suite of voice connectivity services including bilateral connections, hubbing arrangements, LNS and VoIP solutions for wholesale carriers.
• Messaging Services A2P (Application-to-Person) and P2P (Person-to-Person) messaging services for wholesale telecommunications.
• Mobile Infrastructure Solutions 5G backhaul, tower connectivity and mobile network infrastructure services supporting next-generation mobile network deployment.
• Data Centre Hosting Core data centre hosting services in Cyberjaya (KVDC) and Johor (IPDC) with Tier III certification, LEED sustainability ratings, and up to 20MW IT load capacity per facility.
• Edge Data Centre Facilities Distributed edge facilities across seven Malaysian states providing co-location, rapid real-time data processing and carrier-neutral network connectivity with 99.7% SLA.
• Reference Access Offer Regulatory-compliant wholesale access service providing facilities and connectivity to licensed service providers per MCMC's mandatory access standards.

Quantifiable outcome

• TM Global reported 5% revenue increase to RM808.6m in Q3 2023
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered core.

• U MobilecoreChannel Partner/ Reseller/ Distributor · 1 May 2025U Mobile appointed TM as its key fibre backhaul partner to accelerate 5G network deployment nationwide. Partnership valued at RM2.4 billion over 10 years includes fibre leased line access to 5G RAN, data centre and edge facility leasing for POIs, and trunk leased line for inter-regional connectivity.
• SK TelecomcoreStrategic or Co-development Partner · 1 September 2023MoU with SK Telecom to jointly develop Multi-Access Edge Computing (MEC) business arrangement in Malaysia. SK Telecom brings expertise in 5G ecosystem development, technology standards, and use cases. TM provides nationwide data centre infrastructure for multi-access edge computing deployment.
• Radian ArccoreTechnology or Integration · 21 July 2022Partnership with cloud infrastructure provider Radian Arc to expand cloud gaming offerings in Malaysia and ASEAN. Collaboration deploys new Point of Presence in Malaysia utilizing Radian Arc's proprietary GPU Edge technology. Partnership also includes bringing Blacknut cloud gaming platform with 500+ family-friendly premium games to the region.
• China Unicom GlobalcoreStrategic or Co-development Partner · 6 December 2021TM WHOLESALE received Network and Resources Cooperation Award at China Unicom Global's 16th International Partners Meeting. Award demonstrates TM's exceptional capabilities in providing world-class services, innovations, and implementation.
• Astro Malaysia Holdings BerhadcoreStrategic or Co-development Partner · 29 September 2021Strategic collaboration with Astro Malaysia Holdings Berhad (MEASAT Broadcast Network Systems Sdn Bhd) to deliver high-quality digital experience to all Malaysians. TM provides full suite of infrastructure and connectivity solutions including HSBB, bandwidth, backhaul, Internet access, and TM CDN. Collaboration supports the 'Jalinan Digital Negara' (JENDELA) initiative for wider broadband coverage.
• China Telecom GlobalcoreStrategic or Co-development Partner · 28 April 2021China Telecom Global named TM WHOLESALE as Excellent Carrier Partner at First Annual Supplier & Partner Excellence Conference. Recognition of exceptional quality service provided to customers and honour to long-standing relationship between two esteemed organisations.
• Tata CommunicationscoreChannel Partner/ Reseller/ DistributorCollaboration with Tata Communications to offer stable, high-speed and reliable IP Transit connectivity in ASEAN region. Enables service providers, mobile network operators and ISPs to access a global Tier 1 Internet Protocol network for reliable, stable Tier-1 IP Transit service.
• Singtel NxeracoreStrategic or Co-development PartnerJoint development of AI-ready data centre in Johor, Malaysia. Planned capacity of up to 200MW for hyperscale, cloud, and AI-driven workloads. Partnership with Nxera (Singtel's data centre subsidiary) creates hyperconnected data centre ecosystem driving regional digital transformation.
• Digital Nasional Berhad (DNB)coreChannel Partner/ Reseller/ DistributorTM WHOLESALE signed Fibre Leasing Service agreement with DNB (Government-owned 5G network) to speed up deployment of 5G network nationwide. TM provides fibre connectivity infrastructure to support DNB's national 5G rollout.
• Asia Link Cable System ConsortiumcoreStrategic or Co-development PartnerTM joined Asia Link Cable System consortium as member to develop submarine cable connecting Malaysia to Hong Kong SAR. Construction and Maintenance Agreement signed with consortium members including Singtel, China Telecom Global, China Telecommunications Corporation, Globe Telecom, DITO Telecommunity Corporation, Unified National Networks Sdn Bhd, and Global Transit Singapore.
• Tata CommunicationscoreChannel Partner/ Reseller/ DistributorTM WHOLESALE collaborates with Tata Communications to offer IP Transit services in ASEAN. Partnership enables access to global Tier 1 IP network for service providers, MNOs, and ISPs in the region.
• DNB (Digital Nasional Berhad)coreChannel Partner/ Reseller/ DistributorFibre connectivity agreement to accelerate 5G network services rollout nationwide for DNB, the government-owned 5G network provider.

Scale indicators17 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Singtel: Singtel is the leading ASEAN incumbent carrier with international wholesale, submarine cable investments, and a growing data centre footprint (via Nxera), directly comparable to TM Global's wholesale, cable, and hyperscale data centre ambitions. The TM-Nxera joint venture underlines the close operational overlap.
• PCCW Global: Hong Kong-based PCCW Global is an Asia-headquartered international wholesale carrier offering IP Transit, SD-WAN, submarine cable capacity, and voice services to carriers and enterprises, directly overlapping TM Global's wholesale portfolio and ASEAN target market.
• NTT Communications (NTT Data / NTT Global Data Centers): NTT operates one of the world's largest Tier-1 IP backbones, a global submarine cable network, and a hyperscale data centre platform, mirroring TM Global's combination of wholesale connectivity, cable capacity, and data centre services across Asia.
• Tata Communications: Tata Communications is a global wholesale carrier with Tier-1 IP, submarine cable assets, and a data centre portfolio; it is also an explicit TM Global partner (joint IP Transit in ASEAN), making it both a peer and collaborator across overlapping wholesale corridors.
• Telstra International: Telstra International provides wholesale voice, data, IP, and submarine cable services across Asia-Pacific with extensive regional cable holdings, comparable to TM Global's carrier services and cable landing station footprint in ASEAN.
• China Telecom Global: China Telecom Global is a major international wholesale carrier and Asia Link Cable consortium partner of TM Global, offering overlapping IP Transit, capacity, and voice wholesale services to carriers and content providers across the same corridors.
• China Unicom Global: China Unicom Global operates an international wholesale carrier business with similar IP Transit, capacity, and voice offerings across ASEAN and globally, overlapping directly with TM Global's wholesale customer base.
• GTT Communications: GTT is a global Tier-1 IP and wholesale carrier providing IP Transit, SD-WAN, and Ethernet services to carriers and enterprises, comparable to TM Global's IP Transit, Global IPVPN, and Wholesale Internet Access offerings for international customers.

Broad incumbents

• Equinix: Equinix is the global colocation and interconnection incumbent whose IBX data centres and Equinix Fabric ecosystem compete with TM Global's KVDC/IPDC and TMiX Internet Exchange in the same hyperscale and carrier-neutral segments.
• Digital Realty: Digital Realty operates a global hyperscale and carrier-neutral data centre platform with PlatformDIGITAL, directly competing for hyperscale and enterprise workloads that TM Global's Tier III KVDC and IPDC facilities target.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/myTMgroup
• YouTubeyoutube.com/c/myTMgroup
• Facebookfacebook.com/myTMgroup
• LinkedInlinkedin.com/company/tmglobal

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telekom Malaysia Global