CIUSSS MCQ

What CIUSSS MCQ does

CIUSSS MCQ (Centre intégré universitaire de santé et de services sociaux de la Mauricie-et-du-Centre-du-Québec), now operating as Santé Québec Mauricie-et-Centre-du-Québec – Universitaire, is a publicly mandated integrated health and social services network serving the Mauricie and Centre-du-Québec region of Quebec, Canada. Established as part of the Quebec health-system reform and placed under the Santé Québec (Ministry of Health and Social Services) governance umbrella, it holds exclusive statutory responsibility for delivering healthcare and social services across its catchment, with no competing public provider for the same territory.

The network delivers care through an extensive physical footprint comprising 8 hospitals with emergency departments (Trois-Rivières, Drummondville, Shawinigan, Victoriaville, La Tuque, Nicolet, Louiseville, Fortierville), 36 CLSCs providing primary care and psychosocial services, 29 CHSLDs for long-term residential care, and 61 medical clinics and family medicine groups (GMFs). Service lines span emergency and inpatient care, surgery, cancer care, medical imaging, laboratory and blood-test services, vaccination, prenatal and newborn care, mental health and addiction services, public health functions, youth protection and foster family programs (over 1,200 children hosted with 620 foster families), housing resources for adults with intellectual disabilities or autism spectrum disorder (RTF), caregiver support, and telemedicine.

The operating model is non-commercial: services are funded by the Quebec government through the Régie de l'assurance maladie du Québec (RAMQ) public health insurance, with no direct patient pricing. Digital infrastructure includes the Guichet d'accès à la première ligne (GAP) numérique, Rendez-vous santé Québec (RVSQ), the 811 Info-Santé/Info-Social line, the "Mon dossier santé" patient portal, and a university affiliation that supports medical resident training and academic medicine. Headcount is 10,000+ and the institution holds Accreditation Canada certification and the 2023 Entreprise en Santé Ambassador workplace designation.

Name

CIUSSS MCQ

Legal name

Centre intégré universitaire de santé et de services sociaux de la Mauricie-et-du-Centre-du-Québec

Website

https://ciusssmcq.ca

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

CIUSSS MCQ (Santé Québec Mauricie-et-Centre-du-Québec – Universitaire) is a publicly funded integrated health and social services network operating 8 hospitals, 36 CLSCs, 29 CHSLDs, and 61 clinics to deliver universal healthcare and social services to the Mauricie and Centre-du-Québec population of Quebec.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Health Care and Social Assistance (62), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

Keywords

• Public healthcare services
• Hospital care services
• Primary care clinics
• Long-term care facilities
• Mental health services

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Distribution channels7 records

Marketing channels7 records

Core offering

CIUSSS MCQ is a publicly funded integrated university health and social services center that delivers comprehensive healthcare and social services to residents of the Mauricie and Centre-du-Québec region in Quebec. It operates an integrated network of hospitals, CLSCs, medical clinics, long-term care facilities, mental health centers, and child protection services, providing emergency, primary, specialized, and long-term care covered by the public health insurance plan (RAMQ).

Product overview

CIUSSS MCQ (Centre intégré universitaire de santé et de services sociaux de la Mauricie-et-du-Centre-du-Québec), now operating under Santé Québec Mauricie-et-Centre-du-Québec – Universitaire, is an integrated university health and social services center providing comprehensive healthcare to the Mauricie and Centre-du-Québec region. The organization operates as a platform of interconnected services including: emergency departments and hospitalization at 8 hospital locations; 36 CLSC (local community service centers) providing primary care, nursing, and psychosocial services; 61 medical clinics and GMFs (family medicine groups); public health services; mental health services including outpatient and inpatient care; specialized services including cancer care, surgery, medical imaging, and laboratory services; maternal and child health services including birth houses; youth protection and foster family programs; long-term care including CHSLDs, family-type resources (RTF), and Maisons des aînés; and caregiver support services. The organization also provides telemedicine consultations for remote access to care.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Services (Urgence) 24/7 emergency medical care provided at multiple hospital locations across the Mauricie and Centre-du-Québec region, including triage services using the Canadian Triage and Acuity Scale (CTAS) with five priority levels from P1 (resuscitation) to P5 (non-urgent).
• CLSC (Local Community Service Centers) Local community service centers offering nursing care, psychosocial support, vaccination, screening tests, and various primary healthcare services. The organization operates 36 CLSC locations across the region.
• GMF/Medical Clinics (Groupes de médecine familiale) Family medicine groups and medical clinics providing primary care, consultations, and minor emergency services. The organization lists 61 medical clinics and GMFs across the region.
• Hospitalization Services Inpatient care including admission, intensive care, URFI and UCDG units, with visitor policies and care protocols.
• Vaccination Services Vaccination services for children, adults, and seniors including COVID-19, respiratory viruses, and routine immunizations offered at local points of service.
• Surgery Services Surgical services including preparation, bariatric surgery, vasectomy, and stomotherapy.
• Cancer Care (Cancérologie) Oncology services including hemato-oncology, radiation oncology, breast cancer surgery, and cancer screening programs.
• Info-Santé / Info-Social (811) 24/7 health information hotline accessible by dialing 811, option 1 for nursing advice and option 2 for social support services.
• Prenatal and Newborn Services Perinatal services offered before, during, and after pregnancy including birth houses, prenatal consultations, and newborn care.
• Family, Childhood and Youth Services Services for youth aged 0-21 and their families, including youth protection (DPJ), foster families, and youth difficulty support programs.
• Housing and Accommodation Services Long-term care housing including CHSLD (centers for loss of autonomy), foster families, family-type resources (RTF) for intellectual disability/ASD and mental health, and Maisons des aînés.
• Family-Type Resources (RTF) for DI-TSA Non-institutional housing resources for individuals with intellectual disabilities and/or autism spectrum disorder, offering accommodation, support, and assistance services.
• Family-Type Resources (RTF) for Mental Health Non-institutional housing resources for individuals with mental health conditions, providing accommodation, support, and intervention services.
• Public Health Services Public health functions including infectious disease prevention, environmental health, health surveillance, workplace health, promotion and prevention, and health emergency response.
• Mental Health Services Mental health outpatient services, mental health hospitalization, and community mental health center services.
• Caregiver Support Services Psychosocial support, respite services, and resources for family caregivers supporting loved ones with health conditions.
• Telemedicine (Télésanté) Remote consultation services allowing patients to receive healthcare services at a distance through virtual visits.
• Foster Family Program Foster family placement services including proximity foster families, regular foster families, and mixed bank foster families for children aged 0-17.
• Medical Imaging (Radiology and Nuclear Medicine) Diagnostic imaging services including ultrasound, CT scans, MRI, and nuclear medicine examinations.
• Blood Tests and Laboratory Services Blood sampling and laboratory analysis services available by appointment through ClicSante.ca.

Quantifiable outcome

• 620 foster families providing care to over 1,200 children in the region
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

One partnership is on record.

• Fédération des familles d'accueil et des ressources intermédiaires du Québec (FFARIQ)coreOthersFFARIQ represents foster families and intermediate resources in Quebec. They support foster families in their commitment to children, work to improve their working conditions, and advocate for their interests. CIUSSS MCQ works with FFARIQ to provide support, training, and resources to foster families in the Mauricie and Centre-du-Québec region.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CIUSSS de l'Estrie - CHUS: Quebec integrated university health and social services centre (CIUSSS) serving the Estrie region. Operates the same integrated hospital + CLSC + CHSLD + GMF model under Santé Québec, making it the most structurally comparable peer.
• CIUSSS du Saguenay–Lac-Saint-Jean: Quebec CIUSSS covering a regional territory with a comparable mix of hospitals, CLSCs, CHSLDs, and social services. Similar population scale and regional/rural service delivery model.
• CIUSSS du Centre-Sud-de-l'Île-de-Montréal: Quebec CIUSSS operating an integrated health and social services network within the Montreal region. Same governance structure and Santé Québec parentage.
• CIUSSS de la Capitale-Nationale: Quebec CIUSSS serving the Capitale-Nationale region with the same integrated health and social services mandate, university affiliation, and facility mix of hospitals, CLSCs, CHSLDs, and clinics.
• CIUSSS de Chaudière-Appalaches: Quebec CISSS/CIUSSS serving Chaudière-Appalaches with an integrated regional health and social services network. Direct comparable on infrastructure mix and population-tier mandate.
• CISSS de la Montérégie-Centre: Quebec CISSS providing integrated regional health and social services in the Montérégie region. Closely comparable service scope and public funding model.

Broad incumbents

• Vancouver Coastal Health: BC regional health authority operating hospitals, residential care, community health, and public health services. Comparable vertically integrated Canadian public health system.
• Alberta Health Services: Provincial-scale Canadian health authority delivering the full continuum of acute, primary, long-term, and emergency services across Alberta. Broader incumbent analogue demonstrating how a single regional system can scale across populations.
• Centre hospitalier universitaire (CHU) de Québec-Université Laval: Quebec university hospital centre providing tertiary and quaternary care across the Capitale-Nationale region. Comparable on university hospital affiliation and specialty care delivery, though narrower in social services scope.

Regional players

• Health Sciences North (Sudbury): Northeastern Ontario regional hospital and health services network serving a similar rural/semi-urban population. Comparable in scale and regional mandate but operating under a different provincial system.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ciusss_mcq
• Facebookfacebook.com/ciusssmauriciecentreduquebec
• LinkedInlinkedin.com/company/ciusssmcq
• Instagraminstagram.com/ciusss_mcq

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIUSSS MCQ