Upshur County

What Upshur County does

Upshur County, Texas is a political subdivision of the State of Texas organized on July 13, 1846, providing mandated local government services to approximately 35,291 residents across 556 square miles in East Texas. The county operates through an elected Commissioners Court (County Judge plus four precinct Commissioners) and delivers services via multiple departments including the Sheriff's Office, 115th District Court (jointly serving Upshur and Marion Counties), County Clerk, Tax Assessor-Collector, Treasurer, Auditor, Elections Administration, Road and Bridge, Community Supervision (Adult Probation), and Juvenile Probation.

The county's service infrastructure includes 10 physical office locations concentrated in the county seat of Gilmer, with satellite auto registration offices in Gladewater and Ore City. Underlying technology consists of standard county government IT systems including web-based tax payment portals (actweb.acttax.com), TylerHost records search systems, Zuercher inmate lookup, and Smart911 emergency notification database. The county maintains 966 miles of roads and serves 9 independent school districts through tax collection and shared law enforcement support.

Revenue is generated predominantly through property taxes, supplemented by vehicle registration and title fees, court fees and fines, alcohol and beer licensing fees, and tax assessor-collector commissions collected on behalf of school districts and municipalities. Service distribution combines in-person courthouse transactions, limited-hours satellite offices, online self-service portals, and traditional phone/mail channels. The county is governed by elected officials with appointed department heads and is not subject to commercial market dynamics, venture investment, or M&A activity.

Name

Upshur County

Legal name

Upshur County, Texas

Website

https://countyofupshur.com

Company type

Private

Founded year

1846

Operating status

Operating

Headcount range

51–100 employees

Short description

Upshur County is a Texas county government founded in 1846, providing mandated local services including law enforcement, judicial administration, tax collection, road maintenance, elections, and vehicle registration to approximately 35,000 residents across 556 square miles in East Texas.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Other General Government Support (92119), Courts (922110), Parole Offices and Probation Offices (922150)

SIC

Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Prosecution & District/State Attorney Services (BPAIAFAB), State/Provincial Taxation & Revenue Administration (BPAIABAD)

Keywords

• County government services
• Property tax administration
• Law enforcement services
• Judicial court services
• Public records management

Headquarters

HQ city

Gilmer

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Primary revenue source for county operations including roads, law enforcement, and judicial services
2. Vehicle Registration and Title Fees: Collection of vehicle registration fees, title transfer fees, and associated administrative charges
3. Alcohol and Beer Licenses: Licensing fees for beer and alcohol sales within the county
4. Court Fees and Fines: Fees collected from justice court, district court, and county court proceedings including fines and bail forfeitures
5. Tax Assessor-Collector Services: Collection of taxes for county, school districts, and cities

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

Upshur County delivers mandated local government services to county residents including property tax collection, vehicle registration and titling, law enforcement (Sheriff's Office and jail), judicial services (115th District Court, County Court, Justices of the Peace), elections administration and voter registration, county road maintenance across 966 miles of roads, public records management (birth/death certificates, marriage licenses, property records), indigent health services, and community supervision/probation. Services are delivered through multiple physical office locations in Gilmer plus satellite offices and online portals.

Product overview

Upshur County operates a government services platform offering administrative, judicial, law enforcement, financial, and public service functions to county residents. The county provides services through multiple departments including County Clerk, Tax Assessor-Collector, Sheriff's Office, District Court, Roads & Bridges, Elections, and Treasurer. These services are delivered through physical office locations and online portals for tax payments, court records, and property records.

Differentiator

Problem solved

Functional benefit

Products and services

• County Clerk Services Public records maintenance including birth/death certificates, marriage licenses, military records, assumed name filings, and Commissioners Court records. Provides online access to property records and judicial records through the TylerHost portal. Available to county residents and the general public for official records requests.
• Tax Assessor-Collector Services Tax assessment and collection for the county, school districts, and cities; vehicle registration and title transfers; beer and alcohol licenses. Online tax payment and inquiry available through actweb.acttax.com.
• Sheriff's Office Law Enforcement Law enforcement services including patrol of unincorporated areas, detective and investigative services, supervision of the jail system, return of prisoners from other jurisdictions, and collection of bond forfeitures. Public jail inmate search available online via ZuercherPortal.
• 115th District Court District court serving Upshur and Marion Counties handling civil, family, tax, and felony criminal cases. Record search available via Texas Online Records.
• Road and Bridge Department County road construction and maintenance across 966 miles of roads, utility permits, overweight load permits, culvert installation, and subdivision regulations.
• Elections Administration Voter registration, election administration, poll worker training, and campaign financial transparency for local, state, and federal elections.
• County Auditor Services Chief financial officer functions including management of county finances, accounting controls, internal auditing, procurement oversight, and fraud/waste/abuse prevention.
• Auto Registration Services Vehicle registration and title transfer services at the main Tax Building in Gilmer and satellite offices in Gladewater and Ore City (at First National Bank of East Texas, limited hours).
• Community Supervision (Adult Probation) Adult probation services and supervision of individuals under community supervision in Upshur County.
• Juvenile Probation Services Juvenile offender screening, provision of court-mandated services and placements, and operation of institutions and programs for youths in custody.
• Indigent Health Services Indigent health care services administered under the Commissioners Court, providing health assistance to qualifying county residents.

Quantifiable outcome

• Serve approximately 35,000-39,000 residents across 556 square miles
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Texas A&M AgriLife ExtensioncoreStrategic or Co-development PartnerTexas A&M AgriLife Extension Service provides agricultural and environmental education, youth development, and community resources to Upshur County residents. The county hosts an extension office staffed by Julie York and Lauryn Coffman, offering programs in agriculture, horticulture, and natural resources.
• Upshur County Appraisal DistrictcoreOthersThe Upshur County Appraisal District (upshur-cad.org) is a separate taxing entity responsible for appraising property values for tax purposes. The Tax Assessor-Collector uses these values to calculate property taxes collected by the county.
• Smart911Technology or IntegrationSmart911 is a national emergency notification service that allows individuals and businesses to add their phone numbers to the county's emergency notification database. The county encourages residents to sign up for emergency alerts.
• Upshur County CrimestoppersminorGTM or Marketing PartnerUpshur County Crimestoppers (crimestoppers903.wixsite.com/uccs) is a community-based crime reporting program that partners with the county to provide anonymous tip reporting for criminal activity.
• First National Bank of East Texas (Ore City)minorOthersAuto registration services are provided at the First National Bank of East Texas in Ore City on Thursday-Friday mornings, providing a convenient satellite location for county services.

Scale indicators9 records

Recent moves1 record

Expansion highlights5 records

Others

• CivicPlus: Vendor of government website platforms and citizen engagement software used by thousands of U.S. counties and municipalities. Comparable as a peer in the county-government digital services procurement ecosystem that Upshur County operates within.
• Granicus: Government experience and digital communications platform serving U.S. local governments, including agenda/minutes publishing and citizen engagement tools comparable to those Upshur uses for Commissioners Court transparency. Operates in the same county-government procurement ecosystem.
• Harris Computer (Aumentum / ACT): Provider of the actweb.acttax.com online tax payment and inquiry portal used by Upshur County's Tax Assessor-Collector. Comparable as the technology backbone for the county's primary revenue collection workflow and serves the same tax-collection officer persona across U.S. counties.
• Tyler Technologies: Primary vendor of the county's online records portal (TylerHost) and broader government software suite serving counties nationwide. Comparable because it powers the digital service infrastructure Upshur County delivers, and its revenue is materially exposed to the same county-government customer segment.
• Zuercher Technologies: Provider of the public-safety/inmate lookup portal (Zuercher Portal) used by the Upshur County Sheriff's Office. Comparable because it serves the same sheriff/jail operations use case at counties of similar size.
• Rave Mobile Safety (Smart911): Operator of the Smart911 emergency notification database branded on Upshur County's site. Comparable as the public-safety alerting technology the county deploys for citizen safety communications.

Regional players

• Marion County, Texas: Adjacent rural Texas county that shares the 115th Judicial District Court with Upshur. Highly comparable in scale, rural character, and service mix, and a natural operational benchmarking peer.
• Titus County, Texas: Neighboring East Texas county with similar population (~32,000), rural geography, and county-government service scope. Comparable as a regional benchmarking peer for per-capita cost, tax-base composition, and infrastructure burden.
• Harrison County, Texas: Historically linked to Upshur (Upshur was originally part of Harrison County before 1846) and located in the same East Texas region. Useful as a regional comparator for county governance scale and service delivery models.
• Cass County, Texas: Rural East Texas county of comparable population size and economic profile to Upshur. Relevant as a same-region, same-size operational benchmark for county service delivery and budgeting.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/UpshurCountyTexas
• LinkedInlinkedin.com/company/upshur-county-literacy-program

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Upshur County