What Trust Technologies does

Trust Technologies (legally Telecom Italia Trust Technologies S.r.l.) is an Italian Qualified Trust Service Provider that has operated under eIDAS regulation since 2000 as the Certification Authority of the TIM Group, via its parent Olivetti S.p.A. The company is headquartered in Pomezia, Italy, and employs 51-100 people. It operates a PKI-based infrastructure with replicated dual data centers providing certified electronic communications, qualified digital signatures, electronic invoicing with SDI integration, qualified digital preservation, SPID digital identity, and SSL certificates.

The product portfolio is organized around four core service lines. Trust PEC delivers certified email in individual, multi-user, and enterprise variants priced from €4.50/year. Trust Sign Box and Firma Sicura Mobile provide cloud-based and remote digital signature solutions compliant with eIDAS. Fattura Elettronica Sicura and its PLUS variant handle electronic invoicing with API integration for software houses, transmitting directly to SDI via Sogei accreditation. Trust Legal Space provides AgID-accredited qualified digital preservation, and Trust Web SSL distributes Sectigo-issued certificates across DV, OV, and EV tiers. Supplementary offerings include TIM id SPID identity, Signchain blockchain-based smart contracts, video identification, and the TIM REVELO anti-fraud product targeting Vishing and Smishing.

The business model is subscription-based across virtually all service lines, with annual billing cadences and pricing extending from €4.50/year (PEC individual) to €360/year (SSL EV). Revenue is generated through five distinct go-to-market channels: direct e-commerce via the trusttechnologies.it storefront, a reseller and software house partner program for embedded distribution, the TIM Group retail and digital stores for SMB and consumer reach, the MePA government procurement marketplace for Public Administration contracts, and a toll-free technical help desk for enterprise pre- and post-sales support. Customer segments span individuals, professionals, SMBs, large enterprises, software houses, and government entities, with named reference customers concentrated in Italian SMB software integration firms.

Name

Trust Technologies

Legal name

Telecom Italia Trust Technologies S.r.l.

Website

https://trusttechnologies.it

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Trust Technologies is an Italian eIDAS Qualified Trust Service Provider and TIM Group subsidiary offering certified email (PEC), digital signatures, electronic invoicing, SSL certificates, and qualified digital preservation to individuals, professionals, businesses, and public administration across Italy.

Ownership category

akta.pro rank

Product category

Digital Trust Services

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Device Identity & Certificate-Based Authentication (PKI) (BPAMAEAL)

akta.pro secondary industries

Verifiable Credentials & Attestations (VC issuance/verification, credential registries) (FSAPACAH), Risk Intelligence, Threat Monitoring & Crisis Response (Harmful trends, coordinated abuse) (BPAAALAN)

Keywords

• Digital trust services
• Certified electronic mail
• Electronic invoicing software
• Qualified digital signatures
• Digital document preservation

Headquarters

HQ city

Pomezia

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Digital Signature Services: Revenue from Qualified Electronic Signature (Firma Digitale) certificates and related software/tools, including Firma Sicura Mobile and Trust Signer applications. Services include signature certificates, timestamp tokens, and signature verification software.
2. Certified Email (PEC): Posta Elettronica Certificata services providing legally binding email equivalent to registered mail. Offered in individual and multi-user configurations with optional backup archiving and qualified preservation.
3. Electronic Invoicing: Fattura Elettronica Sicura platform for sending, receiving, and preserving electronic invoices. Includes API integration for software houses and management software vendors, with transaction-based pricing for invoice volumes.
4. SSL Certificates: Domain Validation (DV), Organization Validation (OV), and Extended Validation (EV) SSL certificates sold in partnership with Sectigo, providing website security with various validation levels and warranty protections.
5. Qualified Digital Preservation: Conservazione a Norma services for legally compliant long-term document storage, including process certification for paper-to-digital transformation.
6. Digital Identity (SPID): TIM id SPID service for digital identity authentication, providing identity verification and single sign-on for access to public and private services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Trust Technologies operates a cloud-based digital trust services platform providing qualified certified electronic mail (PEC), qualified digital signatures (remote and cloud-based Advanced Electronic Signature), electronic invoicing with SDI integration, SSL certificates, qualified long-term digital preservation, and SPID digital identity. It sells these services on annual subscriptions to individuals, professionals, businesses, public administration, and software houses across Italy.

Product overview

Trust Technologies offers a comprehensive digital trust services portfolio centered on certified electronic communications, digital signatures, and document lifecycle management. The core offerings include Trust PEC (certified email services in Individuale, Multiutente, and Aziende Plus variants), Firma Sicura Mobile (remote digital signature via mobile app), and Trust Sign Box (cloud-based advanced electronic signature). The platform extends to Fattura Elettronica Sicura/PLUS (electronic invoicing with SDI integration), Trust Web SSL certificates (DV/OV/EV), and Trust Legal Space (qualified digital preservation). Supporting services include TIM id SPID identity, Video Identificazione Online, Trust PEC Campaign, and Signchain blockchain solutions. Products are available for private individuals, professionals, businesses, and public administration through direct sales and MePA portal. Integration capabilities via API are provided for enterprise gestionali connection.

Differentiator

Problem solved

Functional benefit

Brands

• Trust PEC: Certified Electronic Mail (PEC) service for businesses, professionals, and individuals.
• Trust Sign Box
• Trust Web SSL
• Trust Invoice
• Trust Legal Space
• TIM id
• Trust Signer
• Signchain
• Trust PEC Campaign

Products and services

• Trust PEC Individuale

Quantifiable outcome

• Over 50,000 invoices successfully managed by a single partner in 10 months
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• SectigocoreTechnology or IntegrationTrust Technologies partners with Sectigo, one of the world's largest SSL certificate providers, to offer Domain Validation (DV), Organization Validation (OV), and Extended Validation (EV) SSL certificates. Sectigo ensures compliance with the most stringent security requirements and aligns with Web Trust international standards.
• SogeicoreTechnology or IntegrationTrust Technologies is an accredited intermediary with Sogei for electronic invoice transmission to SDI (Sistema di Interscambio), the Italian tax authority's electronic invoicing system. This accreditation enables the company to process and forward invoices compliantly to the tax authorities.
• AgID (Agenzia per l'Italia Digitale)coreTechnology or IntegrationTrust Technologies is an AgID accredited Qualified Trust Service Provider and Conservator, meeting all quality, security, and organizational requirements for providing digital preservation services even for the Public Administration. Also listed in the AgID Marketplace for digital preservation services.
• Liberty LinestrategicChannel Partner/ Reseller/ DistributorLiberty Line is a software company that has partnered with Trust Technologies for over 6 years, integrating Trust Invoice electronic invoicing services into their e-commerce management software. They report fast invoice processing and efficient technical/commercial support.
• Se.Ven InformaticastrategicChannel Partner/ Reseller/ DistributorSe.Ven Informatica integrates Trust Technologies' electronic invoicing platform into their management software solutions. They successfully managed over 50,000 invoices in the first 10 months of 2019 through the Trust Invoice platform.
• TIM GroupcoreStrategic or Co-development PartnerTrust Technologies (TI Trust Technologies S.r.l.) is a wholly-owned subsidiary of Olivetti S.p.A., which is part of the TIM Group. The company leverages TIM Group's infrastructure, brand recognition, and distribution channels for its trust services.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Others

• Sectigo: Sectigo is the underlying technology partner and certificate authority powering Trust Technologies' SSL certificate line — a partner/supplier relationship rather than direct competitor, but comparable as a PKI/CA infrastructure provider operating globally.

Direct peers

• Intesi Group: Intesi Group is an Italian PKI and digital signature provider focused on eIDAS-compliant trust services, certified email, and electronic invoicing — competing head-to-head in the Italian mid-market and public administration segments.
• Actalis S.p.A. Actalis is an Italian Certification Authority accredited by AgID under eIDAS, offering digital certificates, SSL, and electronic signature services — a direct peer in the Italian CA market with comparable regulatory positioning and customer base.
• InfoCert S.p.A. InfoCert is the largest Italian digital trust service provider (eIDAS Qualified), offering PEC, digital signatures, electronic invoicing, SPID, and certified email — directly competing with Trust Technologies across virtually every product line, with greater scale and enterprise reach.
• Aruba PEC: Aruba PEC is one of Italy's leading certified email (PEC) providers and a Qualified Trust Service Provider under eIDAS, with broad SMB and consumer distribution through the Aruba Group — directly comparable in product mix and customer segments to Trust Technologies.
• Namirial S.p.A. Namirial is an Italian eIDAS Qualified Trust Service Provider offering digital signatures, PEC, electronic invoicing, SPID, and identity verification across multiple European markets — a comparable trust services portfolio with stronger international presence.
• Bit4id (Olivetti/TIM Group): Bit4id is a sister company within the Olivetti/TIM Group ecosystem focused on PKI, digital identity, and smart card-based authentication — directly comparable technology stack and even shares the Trust Signer Pro mobile app infrastructure referenced in Trust Technologies' offering.

Broad incumbents

• DocuSign: DocuSign is the global leader in e-signature and contract lifecycle management, competing with Trust Sign Box in the cloud-based advanced electronic signature category — a broader incumbent targeting enterprise digital agreement workflows rather than Italy-specific compliance use cases.
• Poste Italiane Digital Services (PosteCert): Poste Italiane operates PosteCert, a major Italian PEC, digital signature, and SPID provider leveraging the national postal network — a broad incumbent with massive distribution reach overlapping Trust Technologies' individual and SMB customer base.
• DigiCert: DigiCert is a global leader in TLS/SSL PKI and digital certificates — a broad incumbent whose products compete indirectly with Trust Technologies' resold SSL line and whose enterprise PKI solutions compete in adjacent trust services segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/trusttechnologies

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trust Technologies