What Modrý anjel does

Modrý anjel (full legal name: Modrý anjel / tím krízovej intervencie n.o.) is a Slovak non-profit crisis intervention organization founded in 2007, headquartered at Štúrova 8, Bratislava. It operates a national network of 67 trained volunteers delivering psychosocial first aid and crisis intervention to citizens affected by traumatic events — including transport accidents, natural disasters, violent deaths, workplace incidents, and mass casualty situations. Service delivery runs through three primary channels: a 24/7 crisis hotline (0944 171 272) coordinated with the Emergency Medical Dispatch Center and Fire and Rescue Corps; field intervention teams dispatched proactively to disaster sites, hospitals, and victims' home environments; and a newly launched anonymous psychosocial support hotline (0940 454 555, December 2024) serving the general public. The underlying methodology portfolio includes TIR (Traumatic Incident Reduction), EMDR (Eye Movement Desensitization and Reprocessing), and Applied Metapsychology, with follow-up care services and PTSD support.

The business model is a hybrid non-profit structure. Core emergency services are provided free of charge to affected citizens and activated through partner emergency-services organizations, with the Slovak Government Resolution No. 68/2012 formally recognizing Modrý anjel as the cooperating post-traumatic care provider. Funding sources include donations and grants from at least six Slovak foundations (Nadácia EPH, Nadácia J&T, Nadácia VÚB, Nadácia SPP, Nadácia Slovenskej sporiteľne, Nadácia mesta Bratislava), 2% income tax designations from Slovak taxpayers, and EU structural funds — most recently a €868,705.82 Program Slovensko grant running December 2024–November 2026. A small commercial line of paid corporate training modules (A, B, C) targets Slovak businesses needing workplace crisis preparedness, distinct from the volunteer training pipeline. The volunteer recruitment model requires a two-stage selection process and 200+ hours of specialized training, limiting rapid scaling but reinforcing quality control across the national deployment network.

Name

Modrý anjel

Legal name

Modrý anjel / tím krízovej intervencie n.o.

Website

https://modryanjel.sk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Slovak nonprofit crisis intervention organization operating a national network of 67 trained volunteers that delivers 24/7 psychosocial support, proactive field crisis intervention, and trauma follow-up care to trauma victims, emergency responders, and corporate clients across Slovakia.

Ownership category

akta.pro rank

Product category

Crisis Intervention & Psychosocial Support Services

NAICS

Emergency and Other Relief Services (62423), Individual and Family Services (6241), Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Disaster Behavioral Health & Psychosocial Support (HLAJAGAM)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Crisis intervention services
• Psychosocial support
• Trauma counseling
• Emergency response teams
• Psychological first aid

Headquarters

HQ city

Bratislava

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Grants: Primary funding from donations and grants from foundations including Nadácia EPH, Nadácia J&T, Nadácia VÚB, Nadácia SPP, Nadácia Slovenskej sporiteľne, and Nadácia mesta Bratislava. Also receives 2% income tax designations from individuals and companies in Slovakia.
2. EU Project Funding: Project 'Modrý anjel - linka pomoci' (code: 401405A295) under Program Slovensko, co-financed by the European Union, running December 2024 – November 2026 with total budget of €868,705.82, supporting the new psychosocial support hotline.
3. Commercial Corporate Training: Fee-based commercial training modules A, B, and C for corporate clients, providing employee preparedness for stressful events in the workplace. Differentiated from the accredited professional qualification program.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Modrý anjel is a Slovak non-profit crisis intervention organization that provides immediate psychosocial support, psychological first aid, and trauma counseling to victims of traumatic events (accidents, natural disasters, violent deaths, mass casualty incidents) through a 24/7 crisis hotline and field-based intervention teams. The organization also offers follow-up trauma therapy (TIR, EMDR) and commercial corporate training programs for workplace crisis preparedness. All crisis services are provided free of charge to affected citizens, funded primarily by donations, foundation grants, and EU project funding.

Product overview

Modrý anjel is a nonprofit crisis intervention organization offering a portfolio of psychosocial support services centered on crisis response and trauma care. The core offerings include: a 24/7 Crisis Hotline and a Psychosocial Support Hotline for remote counseling; Field Crisis Intervention providing on-site immediate support; and Follow-up Care services including TIR (Traumatic Incident Reduction), EMDR therapy, and PTSD support. The organization also offers educational services through commercial training programs for businesses and a comprehensive peritraumatological care training program for future team members. All services are provided free of charge to affected citizens. The organization operates through a network of 67 trained collaborators across Slovakia, responding to mass casualty incidents and traumatic events.

Differentiator

Problem solved

Functional benefit

Products and services

• Krízová linka (Crisis Hotline)

Quantifiable outcome

• The majority of people distressed as a result of an accident recover within days or weeks, especially with good self-care and support. Early crisis intervention accelerates this natural recovery.
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Operačné stredisko záchrannej zdravotnej služby SR (OS ZZS SR)coreStrategic or Co-development Partner · 1 January 2012Pilot cooperation established in 2012 for introducing continuous crisis intervention services in the Bratislava Self-Governing Region and for mass casualty incidents across Slovakia (and abroad for Slovak citizens in EU countries).
• Záchranná a dopravná zdravotnícka služba Bratislava (ZDZS)coreStrategic or Co-development Partner · 1 January 2012Cooperation began with the launch of 24/7 emergency services in 2012. Modrý anjel responds to affected individuals in their family environment, at accident sites including car accidents and suicides, and provides support to relatives during searches for missing persons.
• Falck Záchranná a.s.minorStrategic or Co-development Partner · 1 January 2012Long-term cooperation since 2012. Falck contacts Modrý anjel through the Emergency Medical Dispatch Center when situations require psychosocial support.
• Hasičský a záchranný zbor SR (Fire and Rescue Corps of Slovakia)coreStrategic or Co-development PartnerBy Resolution of the Government of the Slovak Republic No. 68/2012 of 24.04.2013, the Fire and Rescue Corps actively cooperates with Modrý anjel in providing post-traumatic care and crisis intervention for citizens during the mitigation and management of crisis situations in the acute phase after emergencies such as floods, fires, traffic accidents, and similar events.
• Detská fakultná nemocnica s poliklinikou v Bratislave (DFNsP)coreStrategic or Co-development PartnerDFNsP has been involved from the beginning of the crisis intervention project. The most active and ongoing cooperation is with the Pediatric Anesthesiology and Intensive Care Clinic. Other collaborating departments include the Pediatric Hematology and Oncology Clinic, Emergency Department, Pediatric Surgery Clinic, and Neonatal ICU.
• Policajný zbor SR (Police Force of Slovakia)minorStrategic or Co-development PartnerCollaboration with multiple police departments including the District Directorates in Bratislava-Petržalka, Bratislava-Dúbravka, and the District Department in Senec.
• Slovenský Červený kríž (Slovak Red Cross)minorStrategic or Co-development PartnerProvided first aid instruction for team members and figurants/mask makers for training exercises, contributing to realistic injury simulation during drills.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• IPčka (Slovak online crisis chat for youth): Slovak nonprofit operating a remote psychosocial support line for young people. Directly comparable to Modrý anjel's psychosocial support hotline in service model, target audience, and Slovak operating context.
• Crisis Text Line: US-based 24/7 text-based crisis intervention service. Directly comparable to Modrý anjel's hotline and crisis intervention services in mission, delivery model (remote psychological first aid), and reliance on trained volunteers.
• TRAKOS - Centrum pre liečbu traumy (Slovak trauma center): Slovak trauma treatment center using advanced psychotraumatology methods. Comparable to Modrý anjel's follow-up care services (TIR, EMDR) in providing specialized trauma-focused therapy in Slovakia.
• Liga za duševné zdravie (Slovak Mental Health League): Slovak nonprofit focused on mental health advocacy and support services. Comparable to Modrý anjel in providing community-based psychosocial support in Slovakia, with overlapping beneficiary populations (people in crisis, families, vulnerable groups).
• Slovenský Červený kríž (Slovak Red Cross): Slovakia's national Red Cross society, which provides first aid training and disaster relief across Slovakia. Like Modrý anjel it is a nonprofit emergency response organization and is explicitly listed as a partner, making it a directly comparable peer in the Slovak humanitarian/crisis response ecosystem.
• Victim Support Slovakia (Občianske združenie Podaj ďalej): Slovak nonprofit providing support to victims of crime. Comparable to Modrý anjel in operating psychosocial support for victims of traumatic events in Slovakia with field-based response capabilities.

Broad incumbents

• Samaritans (UK & Ireland): Established UK charity providing 24/7 emotional support via phone and other channels. Comparable to Modrý anjel in offering volunteer-staffed crisis lines plus public-facing training, with a longer history and broader brand recognition.
• Médecins Sans Frontières (MSF): International humanitarian medical organization providing emergency response in disaster and conflict zones. Comparable to Modrý anjel in providing on-site crisis support following mass casualty events, but at a vastly larger international scale.
• 988 Suicide & Crisis Lifeline (US): US federally funded 24/7 crisis hotline. Comparable to Modrý anjel's crisis hotline in service type and accessibility, but operates at vastly larger scale as a federally backed nationwide system rather than a nonprofit.

Others

• EMDR Europe Association: European professional association for the EMDR therapy modality. Comparable to Modrý anjel as both promote and credential the EMDR approach, only the association is a standards/credentialing body rather than a service provider.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/modryanjeltki
• Facebookfacebook.com/ModryAnjel
• LinkedInlinkedin.com/company/modr-anjel-t-m-kr-zovej-intervencie-n-o-crisis-intervention-team-

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Modrý anjel