İskenderun Belediyesi

What İskenderun Belediyesi does

İskenderun Belediyesi is the municipal government of İskenderun district in Hatay Province, Turkey, operating since 1939 as the local administrative authority for 45 neighborhoods (mahalle). It functions as a statutory local government body delivering core municipal services — including zoning and construction permitting, urban planning, local infrastructure, environmental management, and citizen-facing administrative services — to all residents and businesses within the district. The municipality is led by Mayor Mehmet Dönmez, supported by deputy mayors and a department structure of approximately 20+ directors, with total headcount of 101–250 employees.

The municipality's technology footprint is centered on a portfolio of e-government portals and citizen-facing digital services: an E-Belediye (e-municipality) portal, E-İmar (online zoning system), Beyaz Masa (White Desk citizen complaint/request platform), and online appointment systems for citizen services. The business model is not commercial in the traditional sense; revenue is generated through a combination of central government transfers (from the Ministry of Environment, Urbanization and Climate Change, and İlbank), local taxes (property/land, environment, advertising, entertainment), fees for municipal permits and services, and income from municipal property and assets.

Strategic activity centers on a capital project pipeline that includes a 303,000 m² coastal redevelopment (İskenderun Sahil Düzenlemesi) executed with the Ministry of Environment, the Feyezan Canal remediation with Hatay Metropolitan Municipality, market district revitalization (Ayakkabıcılar Çarşısı Yenileme) with HATSU, and a social entrepreneurship center (Denizciler Sosyal Girişimcilik Merkezi) developed with SEECO. The municipality also secured a ÇED (Environmental Impact Assessment) Positive Decision for a quarry/mining project. Branding is anchored on "Sosyal Belediyecilik" (social municipalism), emphasizing welfare-oriented service delivery.

Name

İskenderun Belediyesi

Legal name

T.C. İskenderun Belediyesi

Website

https://iskenderun.bel.tr

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

101–250 employees

Short description

İskenderun Belediyesi is the municipal government serving İskenderun district in Hatay Province, Turkey. Operating across 45 neighborhoods since 1939, it delivers zoning, infrastructure, and administrative services to residents via digital portals and an active capital project pipeline.

Ownership category

akta.pro rank

Headquarters

HQ city

Iskenderun

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Tax Revenue: Standard municipal revenues including property taxes, environmental cleaning taxes, and other local government levies collected from citizens and businesses within the district.
2. Government Transfers and Allocations: Central government transfers and budget allocations for municipal services and infrastructure projects.
3. Service Fees: Fees collected for various municipal services including marriage ceremonies (nikah), permits, licenses, and facility rentals.
4. Property Income: Revenue from municipal real estate, market/rental properties, and sale of municipal assets through tenders.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

İskenderun Belediyesi is the municipal government of İskenderun district in Hatay, Turkey, providing local administrative services to citizens and businesses. Its core offerings include urban infrastructure development (roads, bridges, coastal redevelopment), citizen-facing digital services through the E-Belediye portal and E-İmar zoning inquiry system, social and cultural programs (libraries, sports facilities, music/dance academies), environmental remediation (Feyezan Canal cleanup, zero-waste programs), and statutory services such as marriage registration, building permits, and freedom of information requests.

Product overview

İskenderun Belediyesi operates a multi-channel digital service platform comprising a suite of citizen-facing online portals and appointment systems. Core digital products include the E-Belediye self-service portal (for e-payments and municipal transactions), the E-İmar electronic zoning inquiry system, the Beyaz Masa citizen request/complaint channel, and dedicated appointment booking systems for libraries, sports facilities, and hairdresser services. The municipality also provides a neighborhood-level infrastructure tracking tool (Mahallem Gelişiyor) covering 43 neighborhoods with photographic archives, plus a digital city map and an emergency assembly area directory. Complementing the digital services are major urban development projects — most prominently the 303,000 m² İskenderun Sahil Düzenlemesi coastal redevelopment — alongside market district revitalizations (Ayakkabıcılar Çarşısı, Dönerciler Çarşısı, Peynirciler Pasajı), infrastructure upgrades (roads, sidewalks, Feyezan Canal remediation), and social facilities (parks, sports complexes, social entrepreneurship centers). The portfolio functions as a unified municipal service ecosystem integrating online administrative services with physical urban development and community programs.

Differentiator

Problem solved

Functional benefit

Products and services

• E-Belediye Portal Online municipal service portal enabling citizens to access e-payments, municipal services, and administrative transactions digitally.
• E-İmar (Electronic Zoning/Planning Service) Electronic planning and zoning inquiry system allowing citizens to check zoning status, permits, and related planning information online.
• Beyaz Masa (White Desk / Citizen Request System) Citizen request and complaint handling system providing a centralized point of contact for reporting issues and tracking municipal service requests.
• Kütüphane Randevu Sistemi (Library Appointment System) Online appointment booking system for municipal library services, covering Denizciler Kütüphanesi and Ziraat Park Kütüphanesi.
• Spor Randevu Sistemi (Sports Appointment System) Online sports facility reservation system for tennis courts, football fields, basketball and volleyball courts, and swimming pools across multiple municipal sports complexes.
• Kuaför Randevu Sistemi (Hairdresser Appointment System) Online appointment system for municipal hairdresser/barber services.
• E-Ödemeler (E-Payments) Online payment platform for municipal fees, taxes, and service charges.
• Nikah İşlemleri (Marriage Registration Service) Municipal marriage registration service including application processing, document submission, and ceremony scheduling at Pirireis Mahallesi TOKİ Millet Bahçesi location.
• Bilgi Edinme Hakkı (Freedom of Information Service) Online and in-person freedom of information request service under Law No. 4982, enabling citizens to request access to government documents and information.
• İskenderun Sahil Düzenlemesi (Coastal Redevelopment Project) 303,000 m² coastal redevelopment project creating promenades, walking and cycling paths, 13 children's play areas, sports courts, and social facilities along the seafront, coordinated with the Ministry of Environment, Urbanisation and Climate Change.
• Feyezan Kanalı Islah Projesi (Canal Remediation Project) Environmental remediation project addressing odor and solid waste issues in Feyezan Canal, including drainage improvements, lighting, walking paths, and landscaping.
• Ayakkabıcılar Çarşısı Yenileme Projesi (Market District Revitalization) Historic market district revitalization project modernizing the Ayakkabıcılar Çarşısı with new infrastructure, facades, lighting, drainage, and public seating areas, coordinated with HATSU.
• Afet Acil Toplanma Alanları (Emergency Assembly Areas) Public listing of 40 designated emergency assembly points across İskenderun's neighborhoods for use during disasters and emergencies.
• Mahallem Gelişiyor (Neighborhood Development Tracker) Visual project tracking system documenting neighborhood-level infrastructure work including road paving, sidewalk construction, and street improvements across 43 neighborhoods.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and moderate.

• Çevre, Şehircilik ve İklim Değişikliği Bakanlığı (Ministry of Environment, Urbanization and Climate Change)coreStrategic or Co-development PartnerThe Ministry coordinates the İskenderun Sahil Düzenlemesi (Coastal Redesign) project, a major post-earthquake coastal rehabilitation initiative covering 303,000 m² with the municipality implementing the project.
• Hatay Büyükşehir Belediyesi (Hatay Metropolitan Municipality)coreStrategic or Co-development PartnerCoordination on Feyezan Canal remediation project for infrastructure improvements and environmental remediation in central İskenderun.
• HATSU (Hatay Su ve Kanalizasyon İdaresi)moderateStrategic or Co-development PartnerHATSU coordinates infrastructure work with the municipality for the Ayakkabıcılar Çarşısı renovation project, handling wastewater and drainage improvements.
• SEECO (Sosyal Girişimcilik, Güçlendirme ve Uyum Programı)moderateStrategic or Co-development PartnerSEECO program funding restoration of the Denizciler Social Entrepreneurship Center, which will provide multi-disciplinary social services upon completion.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Xx.com/iskenderunbel
• Facebookfacebook.com/iskenderunbel
• LinkedInlinkedin.com/company/t-c-iskenderun-belediyesi

Revenue estimate

Valuation estimate

Number of profiles

Profiles26 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about İskenderun Belediyesi