Trabzon Ortahisar Belediyesi

What Trabzon Ortahisar Belediyesi does

Trabzon Ortahisar Belediyesi is the district-level municipal government of Ortahisar, the central district of Trabzon Province in northeastern Turkey, established on 12 November 2012 under Law No. 6360 when Trabzon became a metropolitan city. The municipality operates under Turkish Local Government Law (5393 Sayılı Belediye Kanunu) and is governed by an elected mayor (currently Ahmet Kaya) and municipal assembly. It provides a comprehensive portfolio of public services to district residents across 27+ functional directorates including urban planning, property taxation, waste management, social assistance, sports, cultural services, veterinary care, agricultural support, and emergency management.

The municipality delivers services through a hybrid physical-digital infrastructure: physical facilities include the Trabzon Tünel Akvaryum (world's first tunnel aquarium, opened May 2022), Boztepe Volkan Konak Seyir Terası (900m viewing walkway), Beşirli Ekopark, En Mutlu Köy (11,419-decare social facility), Digital Youth Library (26,000 e-books, 11,000 physical books), six museums, Küçük Dostlar Clinic (serving ~25,000 street animals), and a 238-seat multipurpose hall. Digital channels include the e-Başvuru portal, Mobil Atık web application for waste center location, E-Kütüphane mobile app, 24/7 call center (444 61 44), and women's support hotline.

Revenue is generated through property tax (Emlak Vergisi under Law 1319), service fees (aquarium admissions 200-250 TL, viewpoint fees 45-120 TL, construction permits, business licenses, marriage certificates, venue rentals), and central government transfers including DOKAP regional development funds (5M TL for Boztepe), DOKA (850K TL for Ekopark), Governorship Culture Fund (3M TL), and Ministry of Environment allocations (2M TL). The Zuluf Çikolata municipal brand produces artisan chocolates. No budget figures are publicly disclosed. The municipality does not have shareholders or a commercial ownership structure; it is accountable to citizens through democratic elections and operates under Ministry of Interior supervision.

Name

Trabzon Ortahisar Belediyesi

Legal name

Ortahisar Belediye Başkanlığı

Website

https://trabzonortahisar.bel.tr

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Trabzon Ortahisar Belediyesi is the district-level municipal government of Ortahisar in Trabzon Province, Turkey, providing public services including urban planning, taxation, waste management, social assistance, sports, culture, tourism, and veterinary care to district residents through 27+ directorates and digital e-government platforms.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (921190), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Services-Management Services (8741), Services-To Dwellings & Other Buildings (7340), Transportation Services (4700)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL), Municipal Parking Policy, Permitting & Compliance Administration (Residential/Commercial Permits) (TLAJAIAI)

Keywords

• Municipal services
• Urban planning
• Waste management
• Social welfare
• Public administration

Headquarters

HQ city

Trabzon

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Property Tax (Emlak Vergisi): Property taxation based on 1319 numbered Real Estate Tax Law. Citizens submit property declarations for buildings, land, and agricultural land categories.
2. Service Fees and Charges: Various fees for services including marriage certificates, construction permits, business licenses, venue rentals, and administrative documents
3. Government Allocations and Transfers: Central government funding, DOKAP regional development funds, and intergovernmental transfers for infrastructure projects

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

Core offering

Trabzon Ortahisar Belediyesi is the municipal government of Ortahisar district in Trabzon, Turkey, delivering mandated public services including property taxation, urban planning and building permits, social assistance, waste management and recycling, sports and cultural programming, veterinary care for street animals, agricultural support, and tourism facility operations. It combines physical service infrastructure (headquarters, multipurpose hall, libraries, parks, tunnel aquarium, eco-park, clinic, social kitchen, pet food plant, solar power plant) with e-government digital platforms (Online İşlemler portal, E-Başvuru system, Mobil Atık app, E-Kütüphane mobile app, ulakBELL citizen communication system).

Product overview

Trabzon Ortahisar Belediyesi is a municipal government offering a broad portfolio of public services rather than a commercial technology product. The municipality operates its services through a layered model combining physical facilities and digital platforms. Key service clusters include: (1) Cultural & Tourism — Trabzon Tünel Akvaryum (world's first tunnel aquarium), Boztepe Volkan Konak Seyir Terası, History Museum, Press History Museum, and Historical Hasan Paşa Military Bath Museum; (2) Social Services — Sosyal Hizmetler (food aid, home care, women's support), Kent Mutfağı/Kent Lokantası (meals for disadvantaged citizens), and Kadın Destek Hattı (women's hotline); (3) Environmental Services — Sıfır Atık/İklim Değişikliği (zero-waste recycling with 24 waste collection centers and a digital Mobil Atık web app), Güneş Enerji Santrali (solar power plant), and Mama Üretim Tesisi (pet food from food waste); (4) Sports & Recreation — Spor Hizmetleri (sports facilities across 12+ branches, Yaz Spor Okulu), Beşirli Ekopark, and En Mutlu Köy (inclusive rural living space); (5) Animal Welfare — Veterinerlik Hizmetleri including Küçük Dostlar Kliniği (stray animal clinic serving ~25,000 animals); (6) Digital Services — E-Başvurular (online property/urban planning/social applications), Dijital Gençlik Kütüphanesi (digital library with 26,000 e-books and 11,000 physical books), E-Kütüphane mobile app; (7) Cultural Venue — Orhan Karakullukçu Çok Amaçlı Salon (238-seat multipurpose hall) and Zuluf Çikolata (municipal artisan chocolate brand). Notable completed projects include Mama Üretim Tesisi (pet food production from restaurant waste), Sağlıkçılar Parkı (9,565 m² park opened March 2023), and ongoing projects like Çağlayan Şelalesi Projesi (waterfall tourism development), Çağlayan Kentsel Dönüşüm (186 units + 22 shops), and Resim Heykel Müzesi.

Differentiator

Problem solved

Functional benefit

Products and services

• Trabzon Tünel Akvaryum (Tunnel Aquarium) Public tourism aquarium attraction operated by the municipality in Trabzon, offering admission-based entry to visitors (Adult: 250 TL, Student: 200 TL, Child: 200 TL; weekend hours 10:00-18:00).
• Boztepe Volkan Konak Seyir Terası (Viewing Terrace) Municipal viewing terrace and walkway on Boztepe hill featuring panoramic swings, glass and wooden terraces, kiosks, and seating; entry fees: Children 0-10 free, Domestic visitors 60 TL, Foreign visitors 120 TL, Senior citizens 45 TL.
• Beşirli Ekopark Ecological park open to all visitors free of charge, featuring biological pond, wooden walking paths, ecological awareness trails, birdhouse installations, and children's play areas.
• En Mutlu Köy (Happy Village) Social Facility Therapeutic social facility on 11,419 decares in Geçit Mahallesi where disadvantaged and able-bodied individuals work together in textile/weaving workshops and agricultural production.
• İklim Değişikliği ve Sıfır Atık Hizmetleri (Zero Waste & Climate Change Services) District-wide zero-waste waste management service operating 24 waste collection centers for recyclable materials (paper, plastic, metal, batteries, vegetable oil, blue caps), with a digital Mobil Atık web application for citizens to locate the nearest center.
• Veterinerlik Hizmetleri (Veterinary Services & Küçük Dostlar Kliniği) Municipal veterinary services for street animals including animal health protection, vaccination, spaying/neutering, treatment, and rehabilitation at the Küçük Dostlar Kliniği clinic serving approximately 25,000 street animals in Ortahisar.
• Sosyal Hizmetler (Social Assistance Services) Comprehensive social assistance services for needy citizens including food aid, heating assistance, school supplies, clothing, rent support, hot meal delivery, and community kitchen programs.
• Spor Hizmetleri (Sports Services) Municipal sports services operating across 12+ branches with 142 licensed athletes, maintaining sports halls, swimming pools, courts, and fitness centers; includes the Yaz Spor Okulu (summer sports school) covering 10 branches and physical education in 30 primary schools.
• Kültür Hizmetleri (Cultural Services & Museums) Municipal cultural services including six museums, the Dijital Gençlik Kütüphanesi (Digital Youth Library with 26,000 e-books and 11,000 physical books), Tarih Müzesi, Basın Tarihi Müzesi, Tarihi Hasan Paşa Asker Hamamı Müzesi, and Akyazı and Sayvan Libraries; entry fees: History Museum Adult 30 TL / Students Free; Hasan Paşa Hamamı Adult 50 TL / Student 20 TL.
• Tarımsal Hizmetler (Agricultural Services) Municipal agricultural support services including soil-less greenhouse production (lettuce, strawberry), mushroom cultivation, egg poultry farming, textile/weaving workshops, and farmer training programs for rural Ortahisar producers.
• Orhan Karakullukçu Çok Amaçlı Salon (Multipurpose Hall Rental) 238-seat multipurpose municipal hall available for rental for conferences, meetings, and stand-up shows, equipped with sound infrastructure; rental paid through Mali Hizmetler Müdürlüğü Revenue Office.
• Zuluf Çikolata (Municipal Artisan Chocolate Brand) Municipal artisan chocolate brand produced at the Zuluf Chocolate facility in Pazarkapı, using high-quality cocoa and local hazelnuts to make boutique chocolates, gift boxes, and specialty flavors.
• Kadın Destek Hattı (Women's Support Hotline) Women's support hotline reachable at 444 61 44, providing guidance on violence, legal, and psychological support for women facing violence; available weekdays 8:00-17:00.
• E-Başvurular (Digital Municipal Application Portal) Digital municipal services portal accepting online applications for property tax (emlak), urban planning (imar), and social services, accessible 24/7 through the municipal website.
• Kent Lokantası (City Restaurant Affordable Meal Service) Affordable municipal meal service for students and citizens in need, offering nutritious and balanced menus near university areas in Ortahisar.
• Kent Mutfağı (Ortahisar Mutfak Municipal Kitchen) Municipal kitchen that prepares and delivers daily hot meals to the homes of elderly, disabled, and disadvantaged citizens; supports women's employment.
• Güneş Enerji Santrali (Solar Power Plant - GES) Municipal solar power plant at Mağmat Boğazı producing 4,250,000 kilowatt-hours of clean electricity annually to reduce the municipal carbon footprint.
• Mama Üretim Tesisi (Pet Food Production Facility) Municipal pet food production facility that converts waste food from restaurants and canteens into animal feed for street animals in Ortahisar.
• Dijital Gençlik Kütüphanesi (Digital Youth Library) Digital library in Pazarkapı Mahallesi offering access to 26,000 e-books and 11,000 physical books across diverse subjects, featuring 6 reading rooms and a cafeteria; first in the Black Sea Region.
• Sosyal Belediyecilik Hizmetleri (Social Municipality Welfare Package) Integrated social welfare package offering food parcels, Anne Card mother transport card, People's Milk and Bread program, home care for the elderly and disabled, school meals, condolence meals/tents, and hot meal delivery.
• Mobil Atık Noktaları Web Uygulaması (Waste Location Web App) Web application developed by Bilgi İşlem Müdürlüğü that lets citizens locate the nearest waste collection center on a map, view location details, get driving directions, and learn which waste types are accepted.
• İkram Çeşmesi (Soup/Drink Dispensing Fountains) Public soup and drink dispensing fountains installed at KTÜ and Fatih State Hospital plus a mobile event unit, providing free hot food and drinks to students and those in need.

Quantifiable outcome

• 142 licensed athletes winning 68 medals in national and international competitions
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• DOKAP (Doğu Karadeniz Projesi Bölge Kalkınma İdaresi Başkanlığı)coreStrategic or Co-development PartnerRegional development agency providing funding for Boztepe Volkan Konak project with 5,000,000 TL and Ekopark project with 850,000 TL support. DOKA also provides financing for regional infrastructure and development initiatives.
• TBB (Türkiye Belediyeler Birliği)minorStrategic or Co-development PartnerTurkish Municipalities Union providing grant support to expand Waste Collection Centers from 14 to 24 locations across the district.
• Trabzon Büyükşehir BelediyesicoreStrategic or Co-development PartnerMetropolitan municipality coordination for urban services including waste transfer, infrastructure projects, and public transportation services. Joint implementation of prestige street projects.
• Trabzon Aile, Çalışma ve Sosyal Hizmetler İl MüdürlüğüminorStrategic or Co-development PartnerProvincial family and social services directorate managing Women's Shelter (Kadın Konukevi) operations after municipal construction completion.
• Trabzon Kültür Varlıklarını Koruma Bölge MüdürlüğüminorStrategic or Co-development PartnerCultural heritage protection authority providing approvals for restoration projects including Hasan Paşa Military Hamam Museum.
• Tarihi Kentler BirliğiminorOthersUnion of Historical Cities - membership in cultural heritage preservation network.
• Sağlıklı Kentler BirliğiminorOthersHealthy Cities Union - membership in public health and urban wellness initiatives.
• Doğu Karadeniz Belediyeler BirliğiminorOthersEastern Black Sea Municipalities Union - regional cooperation for shared services.
• Türkiye Belediyeler BirliğiminorOthersTurkish Municipalities Union - national municipal association membership.

Scale indicators40 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Trabzon Büyükşehir Belediyesi: Metropolitan municipality overseeing Ortahisar District and the broader Trabzon Province. Direct coordination partner for urban services including waste transfer, infrastructure projects, and public transportation, sharing overlapping jurisdiction and identical legal framework (5393 Sayılı Belediye Kanunu).
• Akçaabat Belediyesi: District municipality within Trabzon Province providing similar district-level municipal services under the same metropolitan coordination framework. Operates as a peer-level government entity with comparable legal structure and citizen-facing service mix.

Broad incumbents

• Bursa Büyükşehir Belediyesi: Large metropolitan municipality with a diversified industrial and tourism base, operating similar municipal service categories including social assistance, parks, cultural heritage preservation, and waste management under shared Turkish municipal law.
• İstanbul Büyükşehir Belediyesi: Turkey's largest metropolitan municipality operating a comprehensive portfolio of municipal services, cultural assets, and digital platforms. Comparable in service breadth (transport, culture, social services, waste, parks) but at materially larger scale and budget than Ortahisar.
• İzmir Büyükşehir Belediyesi: Coastal metropolitan municipality with a comparable mix of tourism, cultural, social, and infrastructure services, including waterfront amenities similar to Trabzon's Black Sea positioning. Strong overlap in e-government and citizen-facing digital platforms.
• Ankara Büyükşehir Belediyesi: Capital city's metropolitan municipality delivering a comparable municipal service portfolio spanning social welfare, urban planning, parks, cultural sites, and digital services. Operates under the same Turkish local government legal framework as Ortahisar.
• Antalya Büyükşehir Belediyesi: Major tourism-heavy metropolitan municipality with comparable tourism asset management (aquariums, viewpoints, museums), parks and recreation programs, and citizen-facing municipal services. Highly relevant peer given Ortahisar's tourism-driven strategy.
• Gaziantep Büyükşehir Belediyesi: Metropolitan municipality operating a similar municipal portfolio including waste management, social kitchens, cultural heritage preservation, and e-government platforms. Operates under the same Turkish local government law governing Ortahisar.
• Konya Büyükşehir Belediyesi: Anatolian metropolitan municipality with comparable scale of social municipality programs, parks, cultural assets, and agricultural support services (similar to Ortahisar's Tarımsal Hizmetler and En Mutlu Köy rural development).

Regional players

• Ordu Büyükşehir Belediyesi: Neighboring Eastern Black Sea metropolitan municipality with strong overlap in geographic context, tourism assets (Black Sea coast), agricultural support, and cultural services. Operates within the same DOKAP regional development zone as Ortahisar.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/trbortahisarbel
• Facebookfacebook.com/trbortahisarbel
• Instagraminstagram.com/trortahisarbel
• LinkedInlinkedin.com/company/trortahisarbel

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trabzon Ortahisar Belediyesi