Tix Technologies

Name

Tix Technologies

Legal name

Tix Technologies, S.A. de C.V.

Website

https://tixtech.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

IT Services and Software Solutions

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Other Computer Related Services (541519), Software Publishers (5132)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM)

akta.pro secondary industry

IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• IT infrastructure services
• Custom software development
• ERP integration services
• Managed help desk
• Mobile application development

Headquarters

HQ city

Garza García

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Infrastructure Services: Design of innovative technological environments achieving automation, security compliance, and business process alignment. Includes network planning, design, analysis, operating system installation and configuration.
2. Custom Software Development: Custom solutions aligning current systems with new business processes and strategies. Development of complementary applications for ERP systems (SAP, JD Edwards, Microsoft Dynamics).
3. App Development: Customer-focused applications integrating Sales, Marketing, and Customer Service information. Includes POS applications, satisfaction surveys, sales force, and CRM solutions.
4. Integral Support / Managed Services: Comprehensive support services ensuring business continuity including help desk (tiered support), system administration, and VIP configuration services.
5. Pre-built Software Solutions: Prefabricated solutions including collection software, floor validation systems, citizen attention apps, and BI tools for government and retail sectors.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Tix Technologies designs and delivers IT infrastructure environments and builds custom software and mobile applications on Java, .NET, Oracle, SqlServer, Android, iOS, Windows, and Web platforms, with deep integration into ERP systems (SAP, JD Edwards, Microsoft Dynamics). It also offers pre-built software products for collection, floor validation, citizen attention, call-center management, and BI, and provides managed help-desk and system administration services to maintain operational continuity.

Product overview

Tix Technologies offers an integrated portfolio of IT services and software products designed for enterprise and government clients. The core offerings include IT Infrastructure design and consulting, custom Software Development (ERP integration with SAP, JD Edwards, Microsoft Dynamics), and Mobile Application Development (Android, iOS, Windows, Web). Their proprietary product suite includes collection/cobro software for Android tablets with cloud synchronization, floor validation software with physical device integration, and a citizen attention platform comprising mobile reporting apps, call-center management software, and business intelligence dashboards. The company operates from San Pedro Garza García, Nuevo León, Mexico, serving industries including pharmaceutical, financial, government, telecommunications, and meat industry sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Infrastructure (Infraestructura TI) Design of innovative technological environments delivering automation, security compliance, and business process alignment. Includes network planning, design, analysis, and advisory, installation, and configuration of operating systems, targeted at enterprise and government clients in Mexico.
• Custom Software Development (Software Development) Custom software solutions that align existing systems with new business processes and strategies to eliminate inefficiencies, reduce costs, and optimize time. Includes complementary applications for ERP systems (SAP, JD Edwards, Microsoft Dynamics) built on Java, .NET, Oracle, and SqlServer platforms for enterprise clients.
• App Development (Desarrollo de APPS) Custom mobile and cross-platform applications focused on the customer that integrate sales, marketing, and customer service information. Includes point-of-sale applications, satisfaction surveys, sales force tools, and CRM applications developed for Android, iOS, Windows, and Web, with data synchronization for online/offline operation.
• Integral Support / Managed Services (Soporte Integral) Comprehensive support services ensuring continuity of daily business operations, increasing equipment availability, and simplifying administration. Includes tiered help desk (first, second, and third level), ticket management system, SLA management, statistics reporting, telephony/SAP/CRM issue resolution, and VIP configuration services for executives.
• Collection Software (Software de Cobro) Android tablet-based software for time- or event-based collection activities. Fully configurable, with ticket printing, daily cut reports, and cloud data transmission for centralized control and decision-making. Applicable for street service collection, retail sales, and parking control.
• Floor Validation Software (Validaciones de Piso) Physical validation software with network (RED) control via multiple displays, barcode readers, mechanical arms, and towers. Used for physical validations, operator control, and integration with ERP systems (SAP), targeted at retail and operations environments.
• Citizen Attention Apps (Apps para Atención Ciudadana) Mobile applications enabling citizens to report infrastructure issues such as streetlights, potholes, garbage collection, and police assistance requests from their phones. Available for iOS and Android, aimed at government and municipal clients seeking to modernize citizen engagement.
• Call-Center Software for Citizen Attention (Software para Call-Center)

Quantifiable outcome

• Reduced operational times through automation
• +2 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationSAP is integrated as part of Tix Technologies' ERP complementary application development services. The company designs applications that complement SAP ERP implementations, enabling clients to extend functionality and align with best corporate practices.
• JD EdwardscoreTechnology or IntegrationJD Edwards ERP system is supported through complementary application development, allowing clients to implement best corporate practices within their JD Edwards environment.
• Microsoft DynamicscoreTechnology or IntegrationMicrosoft Dynamics ERP is supported through complementary application development, enabling clients to implement best corporate practices within their Microsoft Dynamics environment.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Accenture Mexico: Accenture is a global IT services and consulting incumbent with a significant Mexico presence, offering ERP, custom development, and managed services — competes with Tix for the same enterprise and government clients but at a much larger scale and broader portfolio.
• Infosys Mexico: Infosys operates IT services delivery in Mexico covering digital transformation, ERP services, and application development — overlapping with Tix's enterprise IT services portfolio at a global incumbent scale.
• Capgemini Mexico: Capgemini provides IT consulting, custom software development, and managed services in Mexico, including SAP and Microsoft Dynamics practices — directly overlapping with Tix's ERP integration and managed services offerings.
• Tata Consultancy Services (TCS) Mexico: TCS is a global IT services giant with established delivery centers in Mexico, providing ERP, custom application development, and infrastructure services — competing with Tix for large enterprise and government contracts across the country.
• Deloitte Mexico (Consulting): Deloitte Mexico's technology consulting practice offers ERP implementation, custom development, and systems integration services — overlapping with Tix's enterprise IT consulting and integration capabilities, particularly for SAP and Dynamics work.
• IBM Mexico: IBM Mexico delivers enterprise IT services, ERP, infrastructure, and managed services to large corporations and government entities — a broad incumbent competing for similar IT services contracts in the Mexican market.

Direct peers

• KIO Networks: KIO Networks is a Mexican IT infrastructure and managed services provider operating data centers and enterprise cloud services — a direct competitor in the IT infrastructure and managed services segments where Tix operates.
• Softtek: Softtek is a Mexican-founded IT services company offering custom software development, ERP integrations, managed services, and consulting to enterprise clients — the closest direct peer to Tix Technologies in terms of geography, service mix, and target customer base.
• NEORIS: NEORIS is a Mexico-based IT consulting and services firm specializing in digital transformation, ERP implementations (SAP, Oracle), and custom software — directly comparable to Tix's ERP complementary development and managed services offerings.

Emerging players

• Globant: Globant is a Latin American-born digital transformation and IT services firm with growing Mexico presence, offering custom software, cloud, and AI services — a comparable emerging peer competing for similar enterprise digital projects.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/tixtech
• LinkedInlinkedin.com/company/tix-technologies

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tix Technologies