Ayuntamiento de Mérida

What Ayuntamiento de Mérida does

The Ayuntamiento de Mérida Yucatán is the constitutionally constituted municipal government of Mérida, the capital city of Yucatán state, Mexico, serving residents of the Mérida metropolitan area and 47 surrounding comisarías. The current 2024-2027 administration is led by Mayor Lic. Cecilia Anunciación Patrón Laviada, supported by a cabinet of coordinators and directors overseeing finance, urban development, public works, public services, governance, social welfare, public security, transparency, and innovation. The entity directly employs 251-500 personnel and operates through 9+ documented physical offices spanning the Palacio Municipal (headquarters), finance/treasury, urban development, public works, IMPLAN planning institute, municipal police, civil protection, transparency unit, and public services.

The municipality has built a comprehensive digital government services ecosystem anchored by the merida.gob.mx portal, which includes the Catálogo Municipal CMMERTyS catalog (396 procedures and services, 118 inspections, 289 regulations), the Mérida Móvil mobile application for citizen reporting (available on iOS and Android), the online property tax (predial) payment system integrated with 12+ Mexican banks and payment rails (BBVA, Banamex, Scotiabank, HSBC, Banorte, Santander, Visa, Mastercard, CoDi, SPEI), the SARE rapid business opening system, the CAE business service center, the Geoportal for geographic information, and the Sistema de Apertura Rápida de Empresas. Additional programs include EN BICI public bicycle sharing, Tarjeta Mérida Contigo benefits card for seniors and persons with disabilities, and a cyclone alert system with 68 temporary shelters. The municipality maintains wholly-owned paramunicipal organisms including Reserva Cuxtal (ecological reserve), SERVI-LIMPIA (waste management), Central de Abastos and Abastos de Mérida (wholesale markets), and the Comité Permanente del Carnaval.

Revenue is generated through four primary streams: Impuesto Predial (recurring property tax, with 8% discount for annual prepayment), Licencias de Funcionamiento (business operating licenses), Derechos y Tarifas por Servicios (transaction-based fees for permits, inspections, certifications, and civil documentation), and Federal/State Transfers (recurring revenue-sharing from higher-tier governments). Pricing models blend annual subscriptions (predial) with per-transaction fees (e.g., $57 MXN for duplicate receipt, $113 MXN for property tax clearance certificate). Distribution spans physical offices, a 24/7 telephone hotline (Ayuntatel 070 / 999 924 4000), web portals, mobile apps, and emergency lines (911), supported by 308 neighborhood watch committees and outreach across social media (Facebook, Twitter/X, Instagram, YouTube, TikTok) and a daily Sala de Prensa. Notable strategic partnerships include Bursamétrica Casa de Bolsa (SIRJUM pension fiduciary), three labor unions, and formal coordination with the Gobierno del Estado de Yucatán and Gobierno Federal de México.

Name

Ayuntamiento de Mérida

Legal name

Ayuntamiento de Mérida Yucatán

Website

https://merida.gob.mx

Company type

Public

Founded year

2024

Operating status

Operating

Headcount range

251–500 employees

Short description

The Ayuntamiento de Mérida Yucatán is the municipal government of Mérida, Yucatán, Mexico, serving residents and 47 surrounding comisarías through digital services (CMMERTyS catalog, Mérida Móvil app, online tax payment), public safety, urban planning, and paramunicipal operations, funded by property tax, business licenses, service fees, and federal/state transfers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Justice, Public Order, and Safety Activities (922), Remediation and Other Waste Management Services (5629)

SIC

Electric, Gas & Sanitary Services (4900), Refuse Systems (4953)

akta.pro primary industry

Public Property & Asset Management (Federal Buildings, Fleet, Land) (BPAIAAAJ)

akta.pro secondary industry

Interagency/International Information Exchange & Cooperation (BPAIADAN)

Keywords

• Municipal government services
• Property tax administration
• Public safety services
• Urban planning services
• Citizen service delivery

Headquarters

HQ city

Mérida

HQ country

Mexico

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Impuesto Predial (Property Tax): Annual property tax collection based on cadastral value, with discounts for early payment (8% for annual prepayment)
2. Licencias de Funcionamiento (Business Licenses): Municipal operating permits for commercial establishments, renewals, ownership changes and closures
3. Derechos y Tarifas por Servicios: Fees for various municipal services including construction permits, urban planning approvals, inspection services, and civil documentation
4. Federal and State Transfers: Revenue sharing from federal and state governments for municipal operations

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Ayuntamiento de Mérida is the municipal government of Mérida, Yucatán, Mexico. It administers public services for the city and 47 surrounding comisarías, including property tax collection, business licensing (via SARE), urban planning, public safety, civil protection, social welfare, cultural programs, and citizen attention through physical offices, a 24/7 telephone hotline (Ayuntatel), digital portals, and the Mérida Móvil mobile app.

Product overview

Ayuntamiento de Mérida operates a comprehensive digital government services ecosystem consisting of citizen-facing web portals, mobile applications, and online transaction systems. The core platform is the municipal government portal (merida.gob.mx) complemented by the CMMERTyS catalog for regulations and procedures, the online property tax payment system, and specialized portals for business services (CAE, Abre tu Empresa, SARE). Key mobile offerings include the Mérida Móvil app for reporting and notifications. The government also provides citizen cards (Tarjeta Mérida Contigo), public mobility systems (EN BICI bicycle sharing), civil protection alert systems, electronic invoicing, and transparency services. The portfolio operates as interconnected web portals and mobile apps rather than a unified software platform, with services organized by function: government information, citizen services, business support, and specialized programs.

Differentiator

Problem solved

Functional benefit

Brands

• Mérida Móvil: Mobile application for municipal services and citizen reporting
• Ayuntatel
• EN BICI
• SIRJUM
• COPLADEM
• Catálogo Municipal de Mérida (CMMERTyS)
• IMPLAN

Products and services

• Catálogo Municipal CMMERTyS
• Pago de Predial en Línea
• Mérida Móvil App
• Licencia de Funcionamiento en Línea
• Abre tu Empresa
• CAE - Centro de Atención Empresarial
• Sistema de Apertura Rápida de Empresas (SARE)
• EN BICI - Sistema de Bicicleta Pública
• Unidad de Transparencia y Gestión Archivística
• Sistema de Alerta para Ciclones Tropicales
• Reporta en Línea
• Geoportal
• Pagos Electrónicos (Carrito Electrónico)
• Facturación Electrónica
• Tarjeta Mérida Contigo
• SIRJUM - Sistema Individual para el Retiro y Jubilación Municipal
• Informes de Gobierno

Quantifiable outcome

• 396 trámites y servicios, 118 inspecciones, 289 regulaciones available through unified catalog
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature4 records

Partnerships

Six partnerships are on record, tiered internal and core.

• Sindicato Auténtico de Trabajadores del Ayuntamiento de MéridainternalOthersLabor union representing municipal workers, part of SIRJUM retirement system administration with contributions of 1.1% from workers to Stabilization Fund, 2.5% to individual accounts, and 7.0% matching from municipality
• Sindicato de Profesionales Técnicos y Empleados al Servicio del H. AyuntamientointernalOthersLabor union representing professional and technical employees of the municipal government
• Sindicato de Trabajadores Unidos del Ayuntamiento de MéridainternalOthersLabor union representing workers of the municipal government
• Plataforma Nacional de TransparenciacoreTechnology or IntegrationNational transparency platform for public information requests, integrated with municipal transparency portal per Ley General de Transparencia requirements
• Gobierno del Estado de YucatáncoreStrategic or Co-development PartnerState government coordination for municipal services, Registros Estatales, and shared regulatory frameworks
• Gobierno Federal de MéxicocoreStrategic or Co-development PartnerFederal government transfers and coordination including Ley General de Transparencia y Acceso a la Información Pública compliance

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Ayuntamiento de Guadalajara: Municipal government of Guadalajara, Mexico's second-largest metro area. Operates comparable sistemas de apertura rápida de empresas, predial online, and citizen service portals similar to Mérida's CMMERTyS catalog.
• Ayuntamiento de Zapopan: Municipal government of Zapopan in the Guadalajara metro area, comparable in size and digital maturity. Operates similar SARE, predial online, and tranVia de servicios portals for citizen services.
• Ayuntamiento de Querétaro: Capital city municipal government of Querétaro, one of Mexico's fastest-growing metros. Operates similar digital services, predial online, and SARE business opening systems with comparable administrative structure.
• Ayuntamiento de Monterrey: Another major Mexican municipal government serving a metropolitan area with comparable tax collection, business licensing, and digital service delivery functions. Both operate as ayuntamientos with similar administrative structures under Mexican municipal law.
• Ayuntamiento de León: Municipal government of León, Guanajuato, with comparable scale and digital service portfolio. Operates similar property tax, business licensing, and citizen engagement systems within the Mexican municipal framework.
• Ayuntamiento de Puebla: Capital city municipal government of Puebla with similar scale, digital services strategy, and revenue mix from property tax and business licenses. Comparable in size and Mexican municipal governance context.
• Ayuntamiento de Cancún (Benito Juárez): Tourism-dependent municipal government in Quintana Roo with similar service portfolio including property tax, business licensing, and civil protection. Comparable in size and rapid-growth Mexican city context.
• Ayuntamiento de Tijuana: Border city municipal government with comparable scale, digital services strategy, and geographic reach across multiple delegaciones. Operating in similar Mexican municipal governance context.

Broad incumbents

• Gobierno de la Ciudad de México: Larger Mexican government entity that pioneered digital government models like CDMX's Llave CDMX and digital service portals. Operates as a reference point for municipal innovation in Mexico though at a much larger scale.
• Gobierno del Estado de Yucatán: State-level government overseeing Mérida. Coordinates with Mérida on Registros Estatales and regulatory frameworks; provides federal/state transfers noted as a key revenue stream. Hierarchically above but functionally interdependent.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ayuntamerida
• YouTubeyoutube.com/user/AyuntamientoDeMerida
• Facebookfacebook.com/AyuntaMeridaOficial
• Instagraminstagram.com/ayuntamerida_
• TikToktiktok.com/@ayuntamerida

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ayuntamiento de Mérida