U Health

What U Health does

U Health (University of Miami Health System) is an academic medical center affiliated with the University of Miami Miller School of Medicine, operating as the clinical delivery arm of a private research university in South Florida. The system provides direct patient care across more than 40 specialty treatment lines spanning primary care, oncology, ophthalmology, neurology and neurosurgery, cardiology, transplant, women's health, orthopedics, and other disciplines. Flagship assets include the Bascom Palmer Eye Institute, ranked #1 in U.S. ophthalmology by U.S. News & World Report for 23 consecutive years, and the Sylvester Comprehensive Cancer Center, the only National Cancer Institute-designated cancer center in South Florida.

The technology stack is built around MyUHealthChart, an electronic health record and patient portal enabling appointment scheduling, medical record access, and provider communication; UHealth | Now, a 24/7 bilingual on-demand telehealth platform accessible via phone, tablet, or laptop; and a searchable clinical trials database organized by disease or condition. Distribution extends beyond the flagship hospital through the UHealth Clinic at Walgreens retail clinic partnership, the Rapid Virtual Eye Care virtual specialty service, an international patient services program, and physician referral networks.

The business model rests on six revenue streams: patient care services (outpatient visits, inpatient care, surgeries, procedures), insurance reimbursement through major carriers including UnitedHealthcare, telehealth/virtual care consultations, specialty center treatment (Bascom Palmer and Sylvester), UHealth Premier concierge medicine with annual billing, and international patient services with professional services fees. The customer base spans general South Florida residents, patients with complex conditions requiring specialty referral, international medical travelers, and high-net-worth individuals seeking concierge-tier care. Pricing is not publicly disclosed; standard services are billed through insurance with variable co-pays and deductibles, while UHealth Premier operates on an annual subscription-style model.

Name

U Health

Legal name

University of Miami Health System

Website

https://uhealthsystem.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

U Health is an academic medical center affiliated with the University of Miami Miller School of Medicine, delivering specialty and primary care across 40+ disciplines in South Florida through flagship centers Bascom Palmer Eye Institute and Sylvester Comprehensive Cancer Center, plus telehealth, retail, and concierge channels.

Ownership category

akta.pro rank

Product category

Academic Medical Center Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLALAAAA

Primary Care & General Medicine Virtual Care

Healthcare & Life Sciences/Telehealth Platforms/Direct-to-Consumer Virtual Care Platforms

SECONDARYHLALADAF

Specialty Care Virtual Care Networks (e.g., derm, cardio, neuro)

Healthcare & Life Sciences/Telehealth Platforms/Employer-Sponsored Virtual Care Platforms

SECONDARYHLAFAGAC

Retail & Walk-In Primary Care Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Academic medical center
• Specialty healthcare services
• Telehealth services
• Oncology care
• Ophthalmology services

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patient Care Services: Direct healthcare services including outpatient visits, inpatient care, surgeries, and procedures across multiple specialties
2. Insurance Reimbursement: Revenue from accepted insurance plans including UnitedHealthcare and other major carriers through medical claims processing
3. Telehealth/Virtual Care: Remote healthcare consultations and follow-up services through UHealth | Now platform
4. Specialty Care Centers: Centers of excellence including Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute providing specialized treatment
5. Concierge Medicine (UHealth Premier): Premium healthcare services with personalized attention and executive physicals
6. International Patient Services: Specialized services for patients traveling from overseas including care coordination and planning

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

U Health is an academic medical center delivering comprehensive inpatient, outpatient, and digital healthcare services across 40+ specialties in South Florida. It operates flagship specialty centers including Bascom Palmer Eye Institute (nationally ranked #1 in ophthalmology) and Sylvester Comprehensive Cancer Center (the only NCI-Designated Cancer Center in South Florida), supplemented by the MyUHealthChart patient portal, UHealth | Now 24/7 telehealth platform, UHealth Clinic at Walgreens retail clinics, and the UHealth Premier concierge medicine program.

Product overview

U Health is an academic medical center operating as a platform of specialized healthcare services and facilities. The system includes flagship specialty centers such as Bascom Palmer Eye Institute (nationally ranked #1 in ophthalmology) and Sylvester Comprehensive Cancer Center (the only NCI-Designated Cancer Center in South Florida). Patient-facing digital services include MyUHealthChart patient portal, UHealth | Now 24/7 telehealth platform, UHealth Clinic at Walgreens retail clinic locations, and Rapid Virtual Eye Care. UHealth Premier provides concierge medicine services. These offerings work together to deliver comprehensive inpatient, outpatient, and digital healthcare across South Florida.

Differentiator

Problem solved

Functional benefit

Brands

• UHealth Premier: Concierge medicine and executive physicals service line offering personalized healthcare
• UHealth Clinic at Walgreens
• UHealth Now

Products and services

• UHealth | Now Bilingual on-demand telehealth service providing 24/7, 365-day access to doctors for diagnosis and treatment of common conditions, available to individual patients via phone, tablet, or laptop.
• MyUHealthChart Electronic health record patient portal enabling patients to access medical records, schedule appointments, view test results, and communicate with healthcare providers.
• UHealth Clinic at Walgreens Walk-in and scheduled care services located at Walgreens pharmacy locations across South Florida, providing everyday health services including flu care, testing, vaccines, and minor illness treatment seven days a week.
• Bascom Palmer Eye Institute Nationally ranked ophthalmology center rated #1 in the USA by U.S. News & World Report for the 23rd time, offering in-person and virtual eye care services for common and complex eye concerns.
• Sylvester Comprehensive Cancer Center The only NCI-Designated Cancer Center in South Florida, providing comprehensive cancer care including oncology treatment, research, and access to clinical trials.
• UHealth Premier Concierge medicine and executive physicals program offering personalized, premium healthcare services for high-net-worth individuals and executives, with annual subscription billing.
• Rapid Virtual Eye Care (RVEC) Telehealth service connecting patients with Bascom Palmer Eye Institute specialists for common eye concerns via remote consultation.

Quantifiable outcome

• 2025 Ambulatory Quality and Accountability Top Performer recognition by Vizient
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• WalgreenscoreChannel Partner/ Reseller/ DistributorUHealth Clinic at Walgreens partnership provides walk-in and scheduled healthcare services at Walgreens pharmacy locations across South Florida. Services include flu care, testing, vaccines, and minor illness treatment. Available seven days a week, walk-in or by appointment, in person or online.
• UnitedHealthcarecoreOthersInsurance provider relationship with ongoing negotiations regarding coverage terms. U Health is working to maintain in-network status for UnitedHealthcare members at Bascom Palmer Eye Institute.
• VizientflagshipStrategic or Co-development PartnerVizient, a healthcare performance improvement company, recognized U Health as a 2025 Ambulatory Quality and Accountability Top Performer. This distinction places U Health among only five facilities nationwide recognized for outpatient care excellence.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Memorial Healthcare System: Non-profit public health system serving South Broward County and neighboring areas, directly overlapping with U Health's service area and competing for specialty and primary care patients.
• Cleveland Clinic Florida: Regional campus of the Cleveland Clinic health system operating in Weston and Palm Beach, Florida — a national-brand competitor in the same South Florida market for tertiary specialty care.
• Jackson Health System: Public academic health system based in Miami with Jackson Memorial Hospital and the University of Miami Miller School of Medicine affiliation overlap — the most direct local competitor for tertiary and quaternary care in South Florida.
• Baptist Health South Florida: Largest non-profit hospital system in South Florida competing directly with U Health across primary care, specialty care, and outpatient services across the same geography.

Others

• Walgreens Boots Alliance (VillageMD): Retail pharmacy partner operating co-located retail clinics (UHealth Clinic at Walgreens) — comparable in-store clinic model and adjacency to U Health's distribution strategy.
• Bascom Palmer Eye Institute (internal): Internal specialty institute comparable to Wills Eye Hospital and other top-ranked ophthalmology specialty centers in structure and clinical model.
• Sylvester Comprehensive Cancer Center (internal): Listed internally as a subsidiary but functionally a specialty cancer center comparable to NCI peers like Moffitt, Roswell Park, and MD Anderson in operating model.

Broad incumbents

• Johns Hopkins Medicine: Top-tier academic medical center with multi-specialty clinical operations, research, and concierge-style executive health programs — comparable in academic medical center model and brand-driven patient acquisition.
• Mount Sinai Health System: Academic health system in New York with nationally ranked specialties, multi-site ambulatory network, and active international patient program — comparable scale and structure to U Health.
• NYU Langone Health: Major academic medical center in New York with national rankings, NCI-designated cancer care, and a similar portfolio of flagship specialty centers, academic research, and telehealth services.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/umiamihealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about U Health