Regency Recruitment and Resources

What Regency Recruitment and Resources does

Regency Recruitment and Resources Ltd. is a privately held human resources consultancy headquartered in Port of Spain, Trinidad and Tobago. Founded in 1996 by Lara Quentrall-Thomas, the firm has operated for approximately 30 years as a single-country, B2B service provider targeting local and multinational firms across Trinidad and Tobago. Its core offering is pre-screened candidate placement for temporary, contract, and permanent roles, supplemented by payroll solutions for contract employees, customized training programmes (Business Etiquette, Customer Service), expatriate orientation, transition services for retrenched staff, resume counselling, and background screening.

The company runs on a sales-led, relationship-driven go-to-market model. Client engagement is direct: employers submit vacancies via the website or contact leadership by phone and email, with key enterprise relationships (IBM for over ten years, Baker Hughes, Advance Global Recruitment, Servus, Caribbean Climate Smart Accelerator, ACCA Caribbean) maintained by the Chairman and Managing Director. The underlying technology stack is a third-party candidate management platform (Vincere.io) accessed through an online candidate portal, supported by the company website (regencytrinidad.com) and a regional listing on CaribbeanJobs.com. There is no proprietary technology layer, no AI/ML capability documented, and no mobile application.

Revenue is generated primarily through placement fees on successful candidate placements (transaction-fee), with payroll administration billed as managed services, and training, resume counselling, expatriate orientation, and transition services recognized as professional services engagements. Pricing is not publicly disclosed and is quote-based per engagement. Regency is a founder-controlled private company with no disclosed external investors, funding rounds, or parent organization, and operates as a small boutique firm led by a Chairman, Managing Director, and Candidate Services Manager.

Name

Regency Recruitment and Resources

Legal name

Regency Recruitment and Resources Ltd.

Website

https://regencytrinidad.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

251–500 employees

Short description

Regency Recruitment and Resources Ltd. is a Trinidad and Tobago-based HR consultancy founded in 1996 that provides pre-screened recruitment, payroll, training, and transition services to local and multinational firms across the country.

Ownership category

akta.pro rank

Product category

HR & Recruitment Consultancy

NAICS

Employment Placement Agencies (561311), Temporary Help Services (561320), Professional Employer Organizations (561330)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

General Permanent Placement (Multi-Industry) (BPACAFAA)

akta.pro secondary industries

Agent of Record (AOR) / Contractor Engagement Services (BPACAGAB), Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)

Keywords

• Recruitment services
• HR consulting
• Payroll solutions
• Talent acquisition
• Background screening

Headquarters

HQ city

Port-of-spain

HQ country

Trinidad & Tobago

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Recruitment and Selection Services: Provides pre-screened candidates to fill temporary, contract, and permanent positions for local and multinational firms. Revenue derived from placement fees typically charged to employer clients upon successful candidate placement.
2. Payroll Solutions: Convenient and affordable payroll solutions for contract employees offered to any personnel, whether recruited by Regency or not.
3. Customized Training Programmes: Range of unique customized training programmes including Business Etiquette and Customer Service, charged to employer clients.
4. Resume Counselling: One-on-one sessions with experienced recruitment consultants to improve resumes; offered to job seekers as a paid service.
5. Expatriate Orientation Services: Specialized assistance to help expatriates and their families transition to Trinidad and Tobago, provided as a paid service to employers.
6. Transition Services: Specialized transition services centre offering support to retrenched staff over a fixed period of time, charged to employer clients undergoing workforce transitions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Regency Recruitment and Resources is a Trinidad and Tobago-based HR consultancy that supplies pre-screened candidates for temporary, contract, and permanent placements to local and multinational firms. Beyond core recruitment and selection, the firm delivers payroll solutions for contract employees, customized corporate training (e.g., Business Etiquette, Customer Service), resume counselling, expatriate orientation, background screening, and outplacement/transition services for retrenched staff, marketed as a one-stop HR shop.

Product overview

Regency Recruitment and Resources Ltd. operates as a traditional HR consultancy offering a unified portfolio of recruitment and human resource services rather than a technology platform. The company provides pre-screened candidates for temporary, contract, and permanent positions, complemented by payroll solutions, resume counselling, customized training programmes, expatriate orientation, transition services, and background screening. These services are offered as integrated HR consulting offerings delivered by experienced professionals, positioning the company as a 'One Stop HR Shop' for local and multinational firms in Trinidad and Tobago.

Differentiator

Problem solved

Functional benefit

Products and services

• Recruitment and Selection Provides local and multinational firms across Trinidad and Tobago with pre-screened candidates to fill temporary, contract, and permanent work positions. Revenue is typically generated through placement fees charged to employer clients upon successful placement.
• Payroll Solutions Convenient and affordable payroll administration service for contract employees, offered to any personnel whether recruited by Regency or not. Operates as a managed service for employer clients.
• Resume Counselling One-on-one paid sessions with experienced recruitment consultants that guide individuals through improving their existing resumes or creating a new resume, targeted at job seekers.
• Customized Training Programmes A range of unique customized corporate training programmes including Business Etiquette and Customer Service, delivered to employer clients as professional services engagements.
• Expatriate Orientation Specialized assistance to help expatriates and their families adjust to a new country and facilitate an easier transition to Trinidad and Tobago, sold as a paid service to employers.
• Transition Services Specialized transition services center offering a wide range of support to retrenched staff over a fixed period of time, sold as a paid service to employer clients undergoing workforce reductions.
• Background Screening Services Background screening services for employers to verify candidate credentials and history prior to hire, supporting employer compliance and risk management.

Quantifiable outcome

• IBM has been using Regency as primary recruitment agency for over 10 years, citing large candidate resource base, competitive pricing, and superior service compared to industry counterparts.
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Advance Global Recruitment LtdcoreStrategic or Co-development Partner · 1 January 2017Strategic partnership since 2017 for local payroll and tax compliance services in Trinidad & Tobago. Regency assists Advance Global Recruitment with processing payroll and ensuring tax compliance for their contract workers in Trinidad. Described as an outstanding relationship with efficient handling of requests and excellent communication.
• Vincere.iocoreTechnology or IntegrationCandidate management and recruitment platform provider. Regency uses Vincere.io for its online candidate portal where job seekers can login, browse vacancies, and apply for positions. The platform enables digital candidate management and vacancy administration.
• CaribbeanJobs.comminorChannel Partner/ Reseller/ DistributorOnline Caribbean job board where Regency posts its vacancy listings to reach a broader pool of job seekers in the Caribbean region. Vacancies (CaribbeanJobs.com) is listed as a channel for candidates to explore opportunities.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Hays: Global specialist recruitment firm focused on professional and skilled trades, operating permanent, contract, and temporary placement across multiple industries. Comparable to Regency's permanent and contract placement model, though Hays serves a broader global footprint and specializes in professional/expert talent.
• ManpowerGroup: Global staffing and workforce solutions giant operating in permanent, temporary, and contract placement across multiple industries. Comparable to Regency as a multi-service staffing provider, though Manpower operates at vastly larger scale and broader geographic reach; serves many of the same multinational clients Regency targets in T&T.
• Randstad: Global HR services leader providing temporary staffing, permanent placement, and HR solutions across enterprise clients. Comparable to Regency in core recruitment/selection and HR advisory offerings, but Randstad is a broad incumbent with significantly larger scale and digital platform investments.
• Kelly Services: Global staffing company providing temporary, contract, and permanent placement as well as workforce solutions across multiple industries. Comparable to Regency's staffing and HR consultancy offerings, though Kelly operates with significantly broader geographic reach and scale.
• Robert Half: Global staffing and consulting firm specializing in finance, accounting, technology, and administrative placement, including temporary and permanent staffing. Comparable to Regency's recruitment and selection offerings for enterprise clients, though Robert Half operates primarily in North America with significantly larger scale.
• Adecco Group: World's largest staffing firm offering permanent placement, temporary staffing, and career transition services globally. Highly comparable business model to Regency's recruitment, payroll, and transition services, though Adecco operates as a multinational incumbent with broader industry and geographic coverage.
• Michael Page International: Global specialist recruitment consultancy focused on permanent placement for mid-to-senior professionals across multiple industries. Comparable to Regency's permanent placement and recruitment consultancy model, though Michael Page operates at significantly larger global scale.

Regional players

• Spherion (SFN Group): Staffing and recruitment firm operating across the U.S. with some Caribbean presence, providing temporary, contract, and direct-hire placement. Comparable to Regency's core recruitment services, though Spherion primarily serves North America and operates at a different scale.
• CaribbeanJobs.com: Leading Caribbean online job board where Regency lists vacancies to reach regional job seekers. Comparable as a Caribbean-region recruitment channel and a regional player addressing the same candidate and employer market Regency serves, though the business model is marketplace-based rather than consultancy-based.

Direct peers

• Advance Global Recruitment Ltd: Caribbean-focused recruitment partner working with Regency since 2017 for local payroll and tax compliance in Trinidad & Tobago. Direct peer in the Caribbean recruitment market with overlapping client base and complementary service offerings, and a current strategic partner of Regency.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/RegencyTrinidad
• Facebookfacebook.com/RegencyRecruitmentandResourcesLtd
• LinkedInlinkedin.com/company/regency-recruitment-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Regency Recruitment and Resources